Tcs Hobs Brochure l1 2023 Final

Building on belief
TCS HOBS™:
Engineering experiences
for CSPs and beyond
An ever-evolving business landscape demands enterprises to stay
ahead of the curve. Being agile and experience-centric is the key to
success in this dynamic environment. Agility helps enterprises to
quickly adapt to changing customer and market preferences, and
technological advancements, thus, enabling them to capitalize on
emerging opportunities. At the same time an experience-centric
approach allows them to deliver exceptional experiences leading to
delighted customers.
Overview
TCS HOBS™ is a cloud-native, catalog-centric platform with composable
architecture engineering experiences with insights-led personalization.
The catalog-centric architecture enables enterprises to launch new products
and bundles rapidly, and seamlessly integrate ecosystem partners. On the
other hand, the power of AI enables the hyper-personalization of products
and processes in real time for a transformative customer experience.
The platform offers plug-and-play business capabilities across subscriptions,
devices, and insights. They are designed modular, allowing enterprises the
flexibility to add capabilities incrementally as the business grows.
TCS HOBS™ is TM Forum Open API certified and mapped against Open Digital
Architecture. The platform offers a Scaled Agile way of working with DevOps
and continuous integration and continuous deployment (CI/CD) at the core.
It comes with business SLA-driven engagement model, and flexible
commercial models.
Our Solution
The offerings of the TCS HOBS™ platform are scalable and highly adaptable to
business dynamics. They include:
 TCS HOBS™ for Fiber Operations and Monetization: A digital-first,
cloud-native operations and business support systems (OSS/BSS) stack with a
comprehensive suite of capabilities enabling fiber operators to become
digital service providers. TCS HOBS™ helps operators to configure and
orchestrate customer journeys, leverage marketplace capabilities, and
enable seamless partner integration to drive accelerated time to market.
 TCS HOBS™ for Digital Network Operations: A cloud-native digital
operations support systems (OSS) solution enables holistic inventory,
network assurance, and fulfillment across telecom and enterprise networks.
The solution provides a single pane of glass for monitoring and management
needs across original equipment manufacturers (OEMs), networks, and
domains. It improves network performance, elevates customer experience,
and reduces manual efforts.
 TCS HOBS™ Business Assurance: Integrated offering designed to empower
enterprises, improve cash flows, and enhance customer experiences. With
intelligence-led insights, it helps prevent revenue leakages and frauds,
thereby minimizing financial losses and safeguarding revenues.
 TCS HOBS™ Unified Catalog
Optimize the ‘ideate to retire’ cycle through zero-touch product lifecycle
management and product governance. The solution empowers enterprises
with faster launch of rationalized products and offers to create new revenue
opportunities.
 TCS HOBS™ Catalog-Driven Front Office
An integrated offering that harnesses the capabilities of the TCS HOBS™
platform and Salesforce’s customer engagement layer. It helps drive
frictionless sales processes, faster deal closures, and enables zero-touch
delivery.
 TCS HOBS™ Electric Vehicle (EV) Charging
The seamless EV charging ecosystem enables enterprises to monetize their
EV charging network and deliver enhanced customer experience across car
owners, charging station owners, and other partners. Enterprises can
establish agile and scalable operations with out-of-the-box features like
mobile app-based reservations, zero-touch operations, real-time billing, and
interactive user rating experience.
Benefits
9x faster time to market <1 day go-to-market
200M+ subscribers
<1% bill disputes
serviced from the platform
>20M performance
>20% YoY business growth
parameters per day
>10M network alarms

>98% zero-touch activation
per day
The TCS Advantage

We are helping enterprises succeed in their growth and transformation
endeavors with the following:
Future-proof digital platform: Based on catalog-centric,

composable architecture, TCS HOBS™ delivers engineered experiences.
Considering aspects around scalability, performance, integration, and
security, TCS HOBS™ is genuinely a future-proof platform.
Contextual knowledge: TCS has a vast pool of certified subject

matter experts with decades of global experience to help deliver
strategic solutions unique to different organizations.
Implementation ownership: TCS has built an established practice

for delivering digital transformation programs and assumes full
ownership while implementing the solution to ensure it delivers the
expected results.
 TCS positioned as a Leader in the Gartner Magic Quadrant for IT Services for
Communications Service Providers (CSPs) worldwide. TCS HOBS™ recognized to play a
pivotal role in accelerating CSPs growth and transformation journeys; to take full
advantage of 5G technology and emerging business models.
 TCS HOBS™ for Connected Device Management mentioned in Gartner Market Guide for
CSP Service and Network Assurance Solution survey.
 “TCS HOBS™ broad portfolio coverage in BSS/OSS with a modular portfolio that allows
for the swift deployment of the minimum number of viable products with scope for
later expansion” - Analysys Mason
 TCS HOBS™ is TM Forum Open API Certified.
 TCS HOBS™ achieved Silver Status open API certification and registered in the ODA
directory.
 TCS HOBS™ is a well-engineered enabling platform with a modular/open architecture,
heavily aligned to key industry best practices - Gartner.
Contact
Visit the https://www.tcs.com/what-we-do/products-platforms/tcs-hobs
page on www.tcs.com
Email: hobs.marketing@tcs.com
About Tata Consultancy Services Ltd (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with
many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive
powered, portfolio of business, technology and engineering services and solutions is delivered through its unique
Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained
consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended
Corporate Marketing | Design Services | M | 09 | 23
March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and
award-winning work with communities across the world have earned it a place in leading sustainability indices such as
the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com
Visit www.tcs.com and follow TCS news @TCS_News.
All content / information present here is the exclusive property of Tata Consultancy Services Limited (TCS). The content / information contained here is correct at the time of publishing. No
material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from TCS. Unauthorized
use of the content / information appearing here may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.
Copyright © 2023 Tata Consultancy Services Limited

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Building on belief

>10M network alarms

The TCS Advantage

Future-proof digital platform: Based on catalog-centric,

Contextual knowledge: TCS has a vast pool of certified subject

Implementation ownership: TCS has built an established practice

About Tata Consultancy Services Ltd (TCS)

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