Quick Guide for DG-WF-FEB

03/11/2024
Revision 8
Table of Contents

1 Safety precautions 3

2 Warranty policy 4

3 Gateway specifications
-

3.1 Datasheet 5

3.2 Dimensions 7

3.3 Interfaces and indicators 8

4 System design for donglegateway (1-to-1 connection)

-

4.1 Setting up the inverter 10

4.2 Modbus TCP converter 11

5 Hardware installation -

5.1 Connect to inverter 12

5.2 Modbus TCP via Ethernet 13

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6 Non-registered User ( Installer )
-

6.1 APP Connect to gateway 14

6.2 Setting up the gateway to connect to the WiFi router 20

6.3 Gateway connects to the Internet via 4G 23

6.4 Gateway connects to the LAN router via Ethernet 25

6.5 Key parameters for connecting the inverter 27

6.6 Initialize the inverter 28

6.7 Setting inverter parameters 29

6.8 Upgrade inverter firmware 31

6.9 Upgrade gateway firmware 32

6.10 Quickly check inverter running status 36

7 Portfolio Owner (End User) -

7.1 Self-registered “End User” account through the APP 38

7.2 Bind site to account 40

7.3 Remote checking of hardware running status 41

7.4 Unbind site from account 42

7.5 Authorize an O&M partner to control the site 43

8 Appendix -

8.1 Example of Modbus TCP application 45

8.2 Australian specification related 51

8.3 Cyprus specification related 52

8.4 Italy specification related 53

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1 Safety Precautions

NOTICE
Before performing operations, read through this manual and follow all the precautions to
prevent accidents. The safety precautions provided in this document do not cover all the
safety precautions. CPS shall not be liable for any consequence caused by the violation of
the safety operation regulations and design, production, and usage standards.

Declaration
CPS shall not be liable for any consequence caused by any of the following events.

Transportation

The storage conditions do not meet the requirements specified in this document.

Violate the operation instructions and safety precautions in this document for installa-
tion, cable connecting, and maintenance.

Operation in extreme environments which are not covered in this document.

Unauthorized modifications to the product or software code.

Installation or use in environments which are not specified in related international

standards.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

Personal Requirements
Only qualified electrical technicians are allowed to install and operate the FlexOM
Gateway .

Operation personnel should receive professional training.

Operation personnel should read through this document and follow all the precau-
tions.

Operation personnel should be familiar with the safety specifications about the
electrical system.

Operation personnel should understand the composition and working principles of

the grid-tied PV power system and local regulations.

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 Installation
Ensure that the FlexOM Gateway is not connected to a power supply and is not
powered on before starting installation.

Ensure that the FlexOM Gateway is installed in a well ventilated environment.

Do not perform any operation on other components inside the chassis except
connecting AC power cables and communications cables.

Ensure that all electrical connections comply with local electrical standards.

DANGER
High voltages may cause electric shocks and serious injuries during FlexOM Gateway
operating.
Do not touch components such as AC cables, circuit breakers and connectors during
FlexOM Gateway is energized.

Maintain the FlexOM Gateway with sufficient knowledge of this document and
proper tools and testing equipment.

Before performing maintenance tasks, power off the FlexOM Gateway and perform
lockout/tagout (LOTO) of the source circuit.

For personal safety, wear personal protective equipment (PPE), including insulaed
gloves and protective shoes.

2 Warranty Policy
The warranty policy of this product is specified in the contract; otherwise, the
standard warranty is 2 years.

For warranty terms, please refer to the CPS accessories warranty policy in place at
time of purchase.

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 3 Gateway Specifications
3.1 Datasheet

Device Interface

No. of Ports 1 ( DB9 )

Protocol RS232

Bluetooth Interface

Standard BLE 4.2

Antenna Built-in

WLAN Interface

WLAN Standards 802.11 b/g/n

Frequency Band 2.4 GHz

Wireless Security WEP, WPA/WPA2

Antenna Built-in

Modbus TCP

Mode Server (Slave)

Max. No. of Client Connections 1

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Power Parameters

Input Voltage 5 to 24 Vdc

Power Consumption 1 W, Max. 2.5 W

Environment limits

Operating Temperature -20℃ to 60℃, Natural convection

Storage Temperature -40 to 85°C

Ambient Relative Humidity 5 to 85% (non-condensing)

Physical Characteristics

Housing Plastic

IP Rating IP65

Dimensions 85 mm / 70 mm / 32 mm

Weight 110g

Compliance

RoHS IEC 62321, (EU) 2015/863

CE - EMC EN 55032 / 55035, EN 61000-3-2/-3-3

CE - RED EN 301 908 / 300 328, EN 301 489-1/-17/-52, EN 62368-1

CE - LVD EN 62368-1

FCC SDoC Part 15B, ID Part 15C

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3 Gateway Specifications
3.2 Dimensions

70mm

85mm

32mm

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3 Gateway Specifications
3.3 Interfaces and Indicators

Inverter Port

WiFi and BLE

Internet interface : WiFi

If the gateway is connected to the Internet using Ethernet.
Open the LAN firewall ports before commissiong !

The following ports must be opened both ways (incoming and outgoing
communications):

TCP 1883 with destination IP 139.196.138.86

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 DG-WF-FEB

Light on Inverter is connected to the gateway

Light off Inverter is disconnected from the gateway

Light on Gateway is conneted to the server UART

CLOUD
Light off Gateway is disconnected from the server

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4 System design for donglegateway ( 1-to-1 connection )
4.1 Setting up the inverter

The donglegateway that plugs directly into the inverter Hardware company remote O&M

4G ( AT&T + T-Mobile + Verizon )

WiFi / Ethernet
Inverter Gateway O&M Cloud

API

Customer System

Ethernet Port
LAN
3rd Party
3rd Party Switch
APP Modbus TCP Server
Controller

On-site Management Cloud Applications

The donglegateway one-to-one connection to a single PV inverter/hybrid inverter, connected

to the cloud platform via WiFi ( or Ethernet, or 4G ).

The gateway is capable of storing 5 days of offline data if the Internet is disconnected.

After the APP connects to the donglegateway, the user performs inverter initialization,
troubleshooting, reading and writing registers and firmware upgrade.

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4 System design for donglegateway ( 1-to-1 connection )
4.2 Modbus TCP converter

Inverter Gateway Inverter Gateway Inverter Gateway

WiFi / Ethernet

Ethernet Port
LAN
3rd Party Switch On-site Management
Controller Modbus TCP

API
3rd Party
Server O&M Cloud

Cloud Applications Hardware company remote O&M

The gateway can be used as a Modbus/TCP server, connect to a third-party SCADA

system, and forward various commands to the inverter.

Several inverters can be connected to SCADA via Ethernet, providing both wiring flexibility
and the need for SCADA to quickly control the entire site.

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5 Hardware installation
5.1 Connect to inverter

Align the donglegateway's indicator light towards the DC cable with the DB9 plug.
Caution: Screw on the screws first to avoid dropping the gateway and damaging it.

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 5 Hardware installation
5.2 Modbus TCP via Ethernet (Optional)

A specialized gateway model

needs to be selected to
support Ethernet connectivity.

4
3
After plugging the gateway into the DB9 port on the
inverter, route the Ethernet cable through the water-
proof accessory in 1/2/3/4 order as shown, then
2
make the RJ45 port of the cable.

It is important to ensure that the RJ45 ports on both

1 ends of the Ethernet cable are made with the same
wire sequence.

568A/B are both viable options.

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6 Non-registered User ( Installer )
6.1 APP connect to gateway

Scan the QR-code to complete APP download and

installation by using the mobile phones that can access
the Internet. Or search for “Chint Connect” in Apple
Store and Google Play.

The Android/iPhone user interface may look slightly

different but the setup procedure will be the same as
shown.

solar.chintpower.com

“Portfolio Owner” manages the site remotely through a web console and
can log in from the URL solar.chintpower.com

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Launch the APP,

note that you must allow the APP to obtain the two
mobile phone permissions of location and Bluetooth,
otherwise the APP will not work properly.

By clicking "Smart link",

the APP will automatically detect the connected

hardware scene and provide different interactive
interfaces after connecting to the gateway.

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When launching an app, it is recommended to allow
the app to send notifications.

Otherwise users cannot receive subscribed

real-time hardware alertsconnecting to the gateway.

In the APP settings interface, users can change the

language, synchronise scene data and switch
servers at anytime.

Make sure your phone can connect to the Internet

when you run the app for the first time. The APP
needs to sync some important data from the cloud.

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When the APP prompts for location and Bluetooth
permission issues, please tap the warning area to
enter the phone settings interface.

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The gateway SN is included in the BLE signal name,
and the APP will list the scanned signals .

Select the SN consistent with the target gateway label

and click to enter.

Click on the gateway SN, when the APP connects to

the gateway, if there is a problem, it will indicate a
specific error.

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Bluetooth troubleshooting

“ Connection failure ”

• Phone is too far away from the gateway.

• Another phone has been connected to the gateway

and is communicating normally.

• Android 14 (or other versions) may have issues com-

municating with the gateway and will need to
upgrade the gateway to the latest version.

“The gateway must be upgraded with firmware to work

properly, please wait for about 5 minutes”

• Unknown communication error, try to solve it by

updating the firmware.

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6 Non-registered User ( Installer )
6.2 Setting up the gateway to connect to the WiFi router

Click on "Internet Settings" , the WiFi version of the

gateway only has WiFi settings, other versions of
the gateway will list both Ethernet or 4G settings.

Caution : The gateway does not support 5Ghz WIFI

gateways, as well as WIFI users who need to open a
browser and redirect to an account-verified router.

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After entering the SSID and password of the
WiFi, save the settings and the gateway will
automatically connect to the WiFi router.

If the gateway reports an error, there is a high

probability that the character input is wrong.

Caution :
If the user cannot judge the network status
of the WLAN router, the user can configure
the WiFi hotspot of the mobile phone to the
gateway for reference.

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The gateway may not be able to access
the Internet even if it is connected to a WiFi router,
in this case, the gateway is also not working
properly.

Usually there is a firewall in the LAN to which the

WiFi router is connected, and you need to add a
TCP access policy for the gateway.

Click "More Information" to check whether the

gateway is connected to the WiFi router properly.

It can help to diagnose if the firewall must be

found and to increase the policy.

Open the LAN firewall ports before commissiong !

The following ports must be opened both ways

(incoming and outgoing communications):
TCP 1883 with destination IP 139.196.138.86

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 6 Non-registered User ( Installer )
6.3 Gateway connects to the Internet via 4G

Different versions of the gateway have different options for connecting

to the Internet. Users can select 4G and click "Switch" to change the
connection options.

Changing the connection will cause the gateway to reboot and it will
take about 1~5 minutes for the 4G to connect to the Internet properly.

The gateway connects to the Internet via 4G and can still connect to the
Modbus TCP client via WIFI at the same time.

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Cellular troubleshooting

“ Not Ready ”

• The 4G modem is searching/registering

for a cellular network, if it fails it will
reboot and try again.

Check “More Information” for networking

details.

“ Ready ”

• Everything went well.

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6 Non-registered User ( Installer )
6.4 Gateway connects to the LAN router via Ethernet

By clicking on "Internet settings",you can choose how

to connect to the Internet.

Different gateways have different channels such as

Ethernet + WiFi + 4G.

The gateway automatically selects the channel to

connect to the Internet in "Auto" mode.

As shown in the figure, click "Save" after finishing the

Ethernet parameter setting.

Then click "Switch" to make the channel selection

effective.

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Typical Modbus TCP applications, it is recom-
mended to go through Ethernet and a static IP
address and related parameters must be config-
ured.

It must be ensured that the gateway is on a LAN

subnet with the third party SCADA.

Open the LAN firewall ports before commissiong !

The following ports must be opened both ways

(incoming and outgoing communications):
TCP 1883 with destination IP 139.196.138.86

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6 Non-registered User ( Installer )
6.5 Key parameters for connecting the inverter

The dongle gateway usually does not need to

change the settings of the connection inverter.

In exceptional cases, the default Baud Rate and

Modbus ID of the inverter are modified.

The gateway needs to change the relevant param-

eters to match those of the inverter.

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6 Non-registered User ( Installer )
6.6 Initialize the inverter

Click "device settings", the App will show the initialisation

interface of the inverter.

Inverters without Grid code are considered as uninitialised

inverters.

The initialisation screen varies slightly from inverter to inverter,

but all will ask for settings:

• Grid Code
• PV Line Type
• Neutral Line
• Inverter Clock
• RS485 Port

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6 Non-registered User ( Installer )
6.7 Setting inverter parameters

An inverter that has completed initialisation displays

the Inverter Settings screen.

This completely replaces the traditional physical LCD

screen of the inverter.The display will vary between
inverters.

The user needs to enter the password of the inverter in

order to modify the inverter parameters.

Please check the inverter manual or contact the invert-

er manufacturer for details.

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An inverter that has completed initialisation displays
the Inverter Settings screen.

This completely replaces the traditional physical LCD

screen of the inverter.The display will vary between
inverters.

The user needs to enter the password of the inverter in

order to modify the inverter parameters.

Please check the inverter manual or contact the invert-

er manufacturer for details.

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6 Non-registered User ( Installer )
6.8 Upgrade inverter firmware

In the Inverter Settings screen, click "Upgrade Firmware".

Select the MCU of the inverter to beupgraded, and the
APP will list the public firmware for the Installer.

The APP will keep the screen of the mobile phone

always lit after the upgrade is started .

Please make sure you are within the Bluetooth connec-

tion range, and do not move away from the inverter.
Perform the firmware upgrade from your mobile phone,
phone calls during the process will interrupt the upgrade
process.

Firmware upgrade interruptions do not cause the inverter

to fail, restarting the firmware upgrade is sufficient.

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6 Non-registered User ( Installer )
6.9 Upgrade gateway firmware

Click “More” and then click "Upgrade Firmware".

Select the gateway firmware to be upgraded, and the APP

will list the public firmware for the Installer.

The APP will keep the screen of the mobile phone always
lit after the upgrade is started.

Please make sure you are within the Bluetooth connec-

tion range, and do not move away from the gateway.
Perform the firmware upgrade from your mobile phone,
phone calls during the process will interrupt the upgrade
process.

Firmware upgrade interruptions do not cause the gate-

way to fail, restarting the firmware upgrade is sufficient.

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Upgrade hardware firmware

Installers can simply use the latest or most stable

public version of the firmware.

Click on the desired model to get a list of firmware and

then click to download.

If there is no required model, it means APP has not

released the public version firmware at present, please
contact the after-sales service.

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There are two ways to upgrade your hardware with
firmware that has been downloaded into the app.

1) Left slide the firmware name and click "Upgrade",

the APP will guide you to the hardware and perform the
upgrade at the same time.

2) Click "Upgrade Firmware" after entering the hard-

ware settings interface.

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 Setting the site time zone

Donglegateway related APP interactions do not have an interface to set the

site's time zone.

Register an account in time to view the site via the Web/App and set the time
zone correctly.

Time zone is an important factor in the accuracy of site data.

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6 Non-registered User ( Installer )
6.10 Quickly check hardware running status

Without any account, the installer can click "Quick View" and scan the
barcode of the gateway or enter the gateway SN.

The app will display the hardware's operating data.

This is a very simple way for anyone to be able to check the operation of
a site, at any place and time, knowing the gateway SN.

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The interface displayed will be different for different gateways and inverters.

Users can only view the underlying data and cannot make any changes to
the hardware.

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7 Portfolio Owner ( End User )
7.1 Self-registered “End User” account through the APP

Click "O&M Service", APP prompts you to log in, click

"Register" to self-register a new "End User" account.

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"End User" can register themselves through the APP
and then bind the new gateway by themselves.

Once the new gateway is connected to the Internet, it

will use the gateway SN as the default site name to
create a site in the Portal system.

After binding the gateway by themselves, users can

immediately view the site data via APP/Web.

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7 Portfolio Owner ( End User )
7.2 Bind site to account

After logging in "End User", click "Add Site",and then

output the gateway SN.

APP will prompt successful binding, or prompt that the

current gateway has been bound by other users and
other exceptions.

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 7 Portfolio Owner ( End User )
7.3 Remote checking of hardware running status

After logging in via the APP/Web, Portfolio Owner is

able to view data for all sites in the account, as well
as remotely modify hardware settings.

Different roles will be given different permissions,

so the Portal system administrator will adjust the
account permissions according to the
contract.

Please check the product sales contract for details.

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7 Portfolio Owner ( End User )
7.4 Unbind site from account

Users can enter a site from the site list, click on "Tools" and then
select "Unbind this site".

The site is unbound from the current account and the site and data
are not deleted.

The Portal administrator is still able to manage the site, so in case

of misuse, you can contact after-sales service.

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 7 Portfolio Owner ( End User )
7.5 Authorize an O&M partner to control the site

O&M Partner

△ > △
L7
Project & Site △

Gateway △
△
End User
( Self-registered)

Portfolio Owner

Controlling access

Site
The Portal Admin can send an O&M Partner
"Invite-to-register" self-registration URL
to the target user.

O&M Partner is a service or integrator account role

O&M Partner will receive a 4-digit
with a cross-organizational perspective.
"Service Code" after completing the
account registration.
“Portfolio Owner” can turn on or off O&M Partner's
access to sites in his account.
Both the "Service Code" and the O&M
Partner account name can be used as
elements of the Portfolio Owner's
authorisation.

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Portfolio Owner Select the target site in the site list
and click "Tools".

Among the listed options, click on the "O&M Partner"

option to Bind/Unbind O&M Partner to the target site.

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8 Appendix
8.1 Example of Modbus TCP application

The gateway connects to the Daisy Chain and is created as a Modbus TCP server object for
each device with a different Modbus ID.

A third party SCADA acts as a Modbus TCP client and connects to the target Modbus ID
device via a TCP channel.

SCADA typically creates a long connection TCP channel for each Modbus ID; we recom-
mend that SCADA reads and writes to the Modbus ID devices one at a time over a short
connection TCP channel.

The advantage of this model is that only one TCP channel (Modbus TCP client) is needed
to read and write multiple devices one by one.

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Simulator : Modbus Slave Simulator : Modbus Poll

Assuming that the user has connected two inverters using Modbus IDs 1 and 2, it is
also possible to simulate the same inverters using the Modbus slave software.

Create the register objects correctly, for example:

Register Name: Pac (AC active power)

Address: 0x001D (29)
R/W: RO
Type: uint16
Function Code: 0x04

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 Simulator : Modbus Poll

Create a read/write interface for Modbus ID 1 in the Modbus Poll software.

Take care to correctly define the register objects that need to be read and written to. The
current illustration defines the Pac registers for the CPS inverter.

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Follow the same procedure to create a read/write interface for Modbus ID 2.

As shown in the figure, the Modbus Poll is ready to perform read and write operations to
both Modbus IDs.

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Initiate a Modbus Poll to connect to the Modbus TCP Server (gateway).

You need to know the Modbus TCP Server parameters of the target gateway, and view the
operation of WiFi or Ethernet after it has been set to a static IP address via the APP.

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The third party SCADA or Modbus Poll successfully connects to the gateway and the
Modbus TCP Client connection can also be viewed on the APP.

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8 Appendix
8.2 Australian specification related

Page 51
8 Appendix
8.3 Cyprus specification related

Page 52
8 Appendix
8.4 Italy specification related

Page 53
Page 54
 www.chintpower.com

+86 21 37791222 -866300

service.cps@chint.com

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