Prepared By:- Khyati Manvar Outline • Business Process Reengineering(BPR) • Data Warehousing • Data Mining • On-line Analytical Processing(OLAP) • Supply Chain Management(SCM) • Customer Relationship Management(CRM) • Electronic Data Interchange(EDI) ERP and Related Technology Introduction • ERP systems serve the core function of integrating separate business functions into a single application. • However it has some limitations due to which some technologies are used in conjunction with ERP to overcome these limitations. Enabling technologies and their relationships with ERP Business Process Reengineering(BPR) • Basically, a business process is the way we perform our work and business process reengineering is the process of changing the way we do our work so we do it better to accomplish the goals of our business. Business Process Reengineering(BPR) • The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as- • Cost • Quality • Service • Speed Business Process Reengineering(BPR) • An organization's management might use BPR as a means of looking at the current operations of a business to determine how to best proceed when designing or choosing a new ERP. • The goal of business process re-engineering is to determine what changes can be made in the way the business operates to improve aspects of a business. Often, BPR will focus on a specific part of the business, like costs, customer service or marketing and advertising. Business Process Reengineering(BPR) • ERP and BPR can be used together to improve an existing ERP platform, a business executive can benefit from using an existing ERP to enhance the effectiveness of BPR. • BPR can also be used to help establish the most effective way of implementing ERP for an existing workforce. Business Process Reengineering(BPR) • ERP and BPR can also be used together to facilitate change management. Once BPR is completed and the course of change has been determined, ERP can be used to facilitate communication and information exchange for staff members affected by the readjustment process. • BPR can also be used to help establish the most effective way of implementing ERP for an existing workforce. Data Warehousing • Data warehouses generalize and consolidate data in multidimensional space. • It provides architectures and tools for business executives to systematically organize, understand and use their data to make strategic decisions. • The construction of data warehouses involves data cleaning, data integration and data transformation. Data Warehousing Data Warehousing • Once operational use of data is over it should be removed from the operational database.
Operational data Vs. archive data Data Volume Vs. Performance
Data Warehousing • The primary concept of data warehousing is that the data stored for business analysis can be most effectively accessed by separating it from the data in the operational systems. • In addition to producing standard reports, today’s data warehousing systems support very sophisticated on-line analysis including multidimensional analysis. Data Mining • Data mining is the process of identifying valid, novel, potentially useful, and ultimately comprehensible knowledge from database that is used to make crucial business decisions. On-Line Analytical Processing (OLAP) • According to business intelligence OLAP can be defined in five words- fast analysis of shared multi-dimensional information. FAST ANALYSIS SHARED MULTI-DIMENSIONAL INFORMATION Supply Chain Management(SCM) • A supply chain is a network of facilities and distribution options that performs the function of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customers. Customer Relationship Management(CRM) • CRM covers the method and technology used by companies to manage their relationships with clients. • CRM applications often track customer interests and requirements, as well as their buying habits. • This information can be used to target customer selectively. Electronic Data Interchange(EDI) • Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper. Business entities conducting business electronically are called trading partners. THANK YOU
