Tcl Roku s431
Tcl Roku s431
Tcl Roku s431
4-Series
S431/S433/S435
DO NOT RETURN TO STORE
WE ARE
READY TO TCL SUPPORT:
Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts
inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage” This symbol indicates important instructions
inside the product that presents a risk of accompanying the product.
electric shock or personal injury.
WARNING WARNING
To reduce the risk of fire or electric shock, do The TV is unstable if it is not properly attached
not expose this product to rain or moisture. to the base or mounted to the wall. Please
This product should not be exposed to dripping follow the base or wall mounting instructions
or splashing. No objects filled with liquids, such provided in the User’s Guide to ensure your
as vases, should be placed on the apparatus. safety.
Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
Refer to the identification/rating label located on the back panel of your product for its proper operating
voltage.
Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National
Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper
grounding and, in particular, specifies that the cable ground should be connected to the grounding system
of the building as close to the point of cable entry as practical.
Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place
the TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will
be blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this
product, maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the
rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from
to the TV. Refer to the Important Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very low-power standby
mode
need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to
TV in a manner that allows you to disconnect the power cord when desired.
Product Registration
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you
should it ever be necessary. Registration is not required for warranty coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here
and record the serial and model numbers in case you need them. These numbers are located on the
product.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8
inches away from the human body.
1
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
10. WARNINGPlease refer the information on exterior bottom enclosure for electrical and safety information
before installing or operating the apparatus.
11. WARNING The mains plug is used as disconnect device, the disconnect device shall remain readily
operable.
12. When not in use and during movement, please take care of the power cordset, e.g. tie up the power
cordset with cable tie or something like that. It shall be free from sharp edges and the like that can
cause abrasion of the power cordset. When put into use again, please make sure the power cordset
being not damaged. If any damages found, please look for the service person to replace the power
cordset specified by the manufacturer or have the same characteristics as the original one.
13. No naked flame sources, such as lighted candles, should be placed on the apparatus.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Only use attachments/accessories specified by the manufacturer.
16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
18. For safe operation of the apparatus, observe these installation requirements:
Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall.
Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow
any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such
as newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external
heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose
the device to high levels of humidity or to any possible sources of moisture. When disposing of used
batteries from the remote control, consult local regulations regarding proper disposal.
19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system
is grounded so as to provide some protection against voltage surges and built-up static charges. Section
810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code,
Part 1) provides information with respect to proper grounding of the mast and supporting structure,
grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of
antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
See following example:
GROUND CLAMP
GROUNDING CONDUCTORS
(NEC SECTION 810-21)
GROUND CLAMPS
ELECTRIC SERVICE POWER SERVICE GROUNDING
EQUIPMENT ELECTRODE SYSTEM (NEC ART
250, PART H)
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The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories.
FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
4-series, include models (S431/S433/S435)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America)
Supplier Address: 1860 Compton Ave, Corona, CA 92881, USA
Supplier phone number and internet contact information: 1-877-300-8837 support.tclusa.com
www.tclusa.com.
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What’s in the box
or
43’’/50’’/55’’/65’’ 75’’
or
Phillips head
screwdriver Router + Internet Connection
(needed for streaming)
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Step 1 Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
Remove your TV from the box
Be careful, it’s heavy!
To use the stand
A To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.
B Put the column of the stands into the TV, align the stands with the screw holes located on
the TV. Secure the stands to the TV with four (4) screws.
Note: Make sure the installation direction of the stand is the same as illustrated.
A A
B B
43’’/50’’/55’’/65’’ 75’’
Screws
(43’’: ST4x25mm 50’’/55’’/65’’: M4x30mm 75’’: M5X25)
To mount on a wall
If you are mounting your TV to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
Models of 43’’ Purchase a VESA 200x200 (4 M6x12mm screws)
The VESA number is the horizontal and vertical measurement of the mounting holes. For
example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally
and 200mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid
causing damage.
Warning:
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the
television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set
or its controls.
If your existing television set is being retained and relocated, the same considerations as
above should be applied.
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Step 2 Power up
In this step, we’ll make sure all systems are GO!
Power Tip! Always replace depleted batteries with two same brand-new
batteries from the same manufacturer. Never use damaged batteries.
a
If your remote gets warm/hot during use, discontinue use and contact
customer support immediately at support.tclusa.com
A
Here’re some buttons you should know about. B C
A POWER
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Step 4 Get to know your TV
A STATUS LIGHT Glows when the
TV is in standby.
TV FRONT IR RECEIVER Receives signal from
the TV remote.
C TV SIDE
D RESET
TV BACK D RESET
(43”) (50’’/55’’/65’’/75’’)
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Step 5 Complete guided setup and activation
Your Roku account: Activate your TCL Roku TV using your computer,
smartphone, or tablet to link to a Roku account. You need a Roku
account to activate your TV and access entertainment across
thousands of streaming channels.
Roku accounts are free and while a valid credit card number is not required
to create a Roku account, saving your credit card information makes renting,
purchasing, and subscribing to entertainment from the Roku Channel Store
fast and convenient.
Once connected to your account, your TV will automatically update with the
latest software, and you can start streaming immediately.
If you aren't ready to connect your TV to a wireless network, you can still use
it as a regular TV.
TCL SUPPORT:
support.tclusa.com
1-877-300-8837
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Viewing 4K Ultra HD Content
4K Spotlight Channel
The Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution
from streaming services such as Netflix, Prime Video, VUDU, and more.
Key things to know: A paid subscription or other payments may be required for some channels. Channel availability subject to change and varies
by country. 4K content will not be available on all channels.
Stream sports on the big screen Enjoy tons of free channels and free trials
Choose from over 140 sports channels like Your TCL Roku TV has hundreds of popular free
WatchESPN, FOX Sports GO, NBA, NFL, MLB.TV, channels like The CW, The Roku Channel and more.
WWE Network, CBS Sports, and more. Plus free trials** to popular subscription services like
HBO NOW, Showtime, Netflix and Hulu.
*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel
availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.
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Easy Voice Control
Find movie titles, launch or change channels, even switch inputs, using the voice control feature available
through the Roku mobile app (iOS or Android mobile device required), or with compatible third-party voice
assistant devices and voice-enabled remote controls that can be purchased separately. This feature works with
both Alexa and Google Assistant and will require a free Roku account to set up.
Google Assistant
You can use Google Assistant-enabled devices to search and control playback of content, and the ability to
Amazon Alexa
You can use Amazon devices, or the Amazon and Alexa Apps to search and control playback of content, and
once connected.
NOTE:
• The Roku skill for Amazon Alexa is currently only supported in the United States.
• Using your voice to launch Netflix or access Netflix content is not currently supported when using the Roku
skill for Amazon Alexa.
• The Roku skill for Amazon Alexa does not support all Roku voice capabilities.
To use Alexa to search and control your TCL Roku TV, you need to link your Roku account to your Alexa
account using the following steps:
1. From your mobile device, launch the Alexa Mobile app.
2. Tap or select “Menu” followed by “Skills & Games”.
3. Search for “Roku” in the search bar.
4. Find and select “Roku” from the list.
5. Tap or select “Enable Skill”.
6. When prompted, sign in to your Roku account.
7. Select the Roku device you wish to control with Alexa. Note: If multiple Roku devices are linked to your
Roku account, you can only select one Roku device to control with Alexa.
8. Close your Roku account.
9. The Alexa app will look for your Roku device on the Device Discovery screen. Make sure your TCL Roku.
TV is powered on otherwise the Alexa app will NOT find/see it.
10. When prompted select the TCL Roku TV you would like to control with Alexa.
11. Select the Alexa device you would like to control your TCL Roku TV.
12. Proceed to the home control tab of the Alexa app. (The house icon with controls on the bottom right).
13. Tap on the existing group you wish to add your Roku device to or create a new group by tapping on the
add button on the top right corner.
14. Tap on the Roku device and ensure the Enabled switch is turned on.
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TCL North America Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL
product when purchased as new from an Authorized Dealer of TCL brand products in the United States and
packaged with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or other commercial
purposes including rental purposes.
What we will do:
At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and
parts to repair your television, or (2) replace your television with a new or refurbished / remanufactured
equivalent value product. The decision to repair or replace will be made solely by TCL North America.
See “How to get service”.
How to get service:
Call 1-877-300-8837.
Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s
date of purchase, place of purchase and model/serial number ready. The model/serial number information
can be found on the back of your unit.
A representative will troubleshoot your problem over the telephone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TCL North America based upon the
TCL North America Limited Warranty Statement.
At the sole discretion of TCL North America, television screen sizes 43’’ and smaller will either be repaired at an
Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At the sole
discretion of TCL North America, television screen sizes 44’’ or larger will either be repaired at an Authorized
TCL Service Center or repaired in-home.
If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North
America will pay for return shipping.
Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED
TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.
What your warranty does not cover:
Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your Authorized Dealer).
Installation and related adjustments, or damage resulting from installation.
Damage resulting from non-approved installation methods.
Signal reception problems not caused by your unit.
Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty
installation, or power line surges.
Markings or images on the television’s panel resulting from viewing fixed images (including but not limited
to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners,
video games, or certain broadcast networks).
A television that has been modified or incorporated into other products.
A unit purchased or serviced outside the USA.
A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with
faults.
Acts of nature or God, such as but not limited to earthquake or lightning damage.
Special, incidental or consequential damages.
Product Registration:
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you should it
ever be necessary. Registration is not required for warranty coverage.
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TCL North America Limited Warranty
LIMITATION OF WARRANTY
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES
SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS
SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST
CURRENT VERSION.
If you purchased your unit outside the United States or seek warranty coverage
outside the United States:
This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not
covered by this warranty. Costs of such service calls are the sole responsibility
of the purchaser.
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Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
4K Picture Quality Cannot connect to wireless network (WiFi)
• 4K picture quality is largely dependent on the • Select the correct wireless network name and
source. Make sure your source content is 4K. verify the password entered (case sensitive).
• To stream 4K, we recommend a broadband • Relocate the router from objects that interfere
speed of 25Mbps for optimum viewing. with performance (cordless phones, baby
monitors, etc.).
• For Cable, Satellite, Gaming Consoles, and
Blu-Ray players, we recommend using • Reboot the router by disconnecting the power
“High-Speed HDMI cables.” for more than 2 minutes and reconnect.
My picture is too small (black bars on the side) Problems connecting my cable/satellite
• Play your movie/video and press the (*) box or antenna through a coax cable
asterisk button.
• For best performance, use the HDMI connection.
• Select Picture Size, select the picture size of If not available, then:
your preference. • Make sure the cable connections to the TV and
your device are securely fastened.
How to install the Remote Control
• Select cable/satellite box or antenna TV input.
Mobile App
• Select “start finding channels” and follow the
The free Roku app allows you to use your mobile
on-screen instructions to perform a full
device as a full functioning remote control with
channel scan.
voice search & keypad.
• Download the Roku app to your phone or tablet
through Google Play or iTunes.
What is the remote code for programming
my Universal or Cable/Satellite box
• Simply search for “Roku App” and choose the remote control
Roku app by Roku Inc.
• Follow the onscreen prompts and you’re on Providers Codes for TCL Roku TVs
your way!
ATT U-verse 1346
How do I turn the Text-to-Speech (TTS)
audio guide on or off? Charter 2/ Spectrum 11756
• Press “*” key on the remote controller four times to Comcast 3 11756
Or DIRECTV 11756
1. Select “Settings” at home screen
2. Select “Accessibility”
DISH 1756, 535
3.
1-877-300-8837
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with a TCL Sound Bar!
ALTO 7 / 7+
ALTO 5 / 5+