A

Project Report
On

‘CARET IT SOLUTIONS PVT. LTD.’

Submitted to

Institute Code: 769

SHRI JAIRAMBHAI PATEL INSTITUTE OF BUSINESS MANAGEMENT AND COMPUTER

APPLICATIONS, GANDHINAGAR

Under the Guidance of

Dr. Shivanisinh Parmar

(Assistant Professor)

For
Information Systems and Analytics for Management
Decision Making (MB01092031)

Master of Business Administration (MBA)

Batch: 2024-26

Offered By
Gujarat Technological University
Ahmedabad

Prepared by:
Name of Student Enrolment No
Raval Dhrumit 247690592021
Ravat Maulik 247690592096
Popat Riya 247690592097
Shah Nishant 247690592103
Shah Sambhavi 247690592104
Sharma Pritikumari 247690592107

MBA (Semester - I)
December 2024
 DECLARATION

This is the certify that we have completed the Project Report titled “A Project Report on Caret IT Solutions PVT.
LTD” under the guidance of Dr. Shivanisinh Parmar in the partial fulfilment of 2 years full time MBA programme
affiliated with Gujarat Technical University, Ahmedabad.

This is the original piece of work and we have not submitted it earlier elsewhere.

Date: 14/12/2024

Place: Gandhinagar

Yours Faithfully

Group: 09
 PREFACE

Master of Business Administration (M.B.A) Programme is one of the most reputed professional courses in the field
of management. This course includes both theory and its applications as per contents of its syllabus. It gives
exposure to our practical knowledge and also to get interact with the various aspects of the present market
conditions.

The Visiting project programmers are designed to give the managers the future of the corporate happenings and the
work culture. The real-life situation is really different from the stimulated exercise enacted in an artificial
environment inside. The visiting Project programmers are designed, so that the manager of tomorrow does not feel
difficult when the time comes of taking responsibility.

For our Project Report we have done the project Report On “CARET IT SOLUTIONS PVT. LTD.” So after
Researching, we have finally made an attempt to convert the information in the form of Project Report and have
tried to make it the best by taking all care to check our mistakes and misprints yet perfection is difficult to claim.
 ACKNOWLEDGEMENT

"It is not possible to prepare a project report without the assistance and encouragement of other people. This one is
certainly no exception". On the very outset of this report, we would like extend our sincere and heartfelt obligation
towards all the personages who have helped us in this project. Without their active guidance, help, co-operation and
encouragement, we would not have made headway in the project. We gratefully acknowledge Dr. Shivanisinh
Parmar. To all those, whose works and ideas have been so helpful in writing this report, we wish to express my
sincere gratitude.

This project is to explore and analyse the role of information systems, reporting systems, and analytics applications
in decision-making within manufacturing and service organizations. Students should investigate the information
systems and analytics tools employed in the organization, and focus on how these systems contribute to decision-
making, improve efficiency, and support strategic goals.
 TABLE OF CONTENT

Sr. No. Particulars Page No.

1. Executive Summary 1
2. Introduction 2
3. About Caret IT Story & Mission 3
4. Research Objective 4
5. Methodology 5
6. Findings 6
7. Analytical Tool 8
8. Analysis & Discussion 10
9. Challenges & Limitation 11
10. Recommendation 12
11. Conclusion 13
12. References 14
 EXECUTIVE SUMMARY

This project analyses ERP software, which is a critical tool for Organizations aiming to streamline operations and
enhance productivity. Enterprise Resource Planning refers to a type of software that organizations use to
manage day-to-day business activities such as accounting, procurement, project management, risk management
and compliance, and supply chain operations.

A complete ERP suite also includes enterprise performance management, software that helps plan, budget,
predict, and report on an organization’s financial results.

➢ Main Findings:

Integration of Business Functions: ERP systems consolidate several company activities onto one platform,
including supply chain, finance, human resources, and customer relationship management. By reducing silos and
increasing departmental cooperation and data consistency, this integration improves workflow efficiency overall.

Real-Time Data Access: The potential of ERP software to offer real-time data access is among its most important
benefits. This feature helps businesses to increase forecasting accuracy, react to market changes efficiently, and
make accurate choices rapidly.

Better Resource Management: Real-time tracking of consultants' time, billed hours, and project assignments is
made possible with ERP software. Avoiding overstaffing or underutilization, guarantees improved resource
utilization and reduces operating expenses.

Operational Efficiency: Because ERP (Enterprise Resource Planning) software streamlines processes, increases
productivity, and gives better control over resources, it may significantly decrease expenses for consulting firms.

Centralized Information: By centralizing client, financial, and project data, an ERP system facilitates better
team access and communication. In the end, this lowers expenses related to inefficiencies by cutting down on the
amount of time spent looking for information and preventing errors brought on by inconsistent data.

Improved Finance Management: ERP systems aid in improved financial planning and forecasting. Consulting
firms can lower financial errors and delays that could otherwise lead to fines or inefficiencies by automating
accounting procedures and enhancing cash flow management.

➢ Conclusion:

Many benefits come with implementing ERP software, which significantly enhances company productivity,
efficiency, and decision-making skills. Organizations can boost customer satisfaction, cut expenses, streamline
operations, and keep a competitive edge in the market by integrating many business processes into a single
platform with real-time data access.
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 INTRODUCTION

Caret IT Solution Pvt. Ltd, founded in 2015 by Mr. Randhir Mayatra in Gandhinagar, Gujarat, India.

A well-known IT consulting company with headquarters in Gandhinagar, India, Caret IT Solutions Pvt.
Ltd. is a certified Odoo Gold Partner with over nine years of expertise in providing cutting-edge digital
solutions. Offering a variety of services such as ERP consulting, Odoo implementation, custom software
development, and mobile app development, the company is committed to empowering businesses through
digitization.

Caret IT was founded to see possibilities and enable companies to undergo digital transformation. Since
then, it has grown to become a reliable partner for enterprises of all kinds. Serving a wide range of clients
from a variety of industries, the company has successfully deployed systems in India, Africa, Australia,
the UK, and the USA. Caret It's approach to project management and service delivery demonstrates its
dedication to quality and customer satisfaction, guaranteeing that clients obtain solutions that are
specifically adapted to their needs.

The research contains a thorough analysis of Caret It is project management techniques, client engagement
tactics, and operational procedures. Case studies demonstrating effective Odoo ERP solution
implementations and other Caret IT services will be included. In order to improve Caret It is service
delivery approach and strategic direction, this project will gather both qualitative and quantitative data
from clients and industry experts.

Caret IT is located at three country

1) INDIA

2) CANADA

3) AFRICA

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 ABOUT CARET IT STORY & MISSION

Story of Caret It Solutions PVT. LTD

We are crazy about new technology and we passionately believe technology can improve life from an individual
to an enterprise.

Having performed a number of client engagements across several

dozen industries, our team has the people and processes you can rely
on in a business technology partner. Get help finding, implementing
and optimizing the right solution for your business.

At Caret we focus on digitalization with cutting edge end to End Cloud

ERP – SaaS & Mobile App Integrations. We have carefully chosen
world-class products like Odoo - OpenERP, ERPNext, and Zoho in the
cloud, Android and iOS to offer seamless data exchange between ERP,
tablet devices & SaaS apps. Which empowers one and all who embrace on the journey of using this technology.

Mission:

• Our mission, which is “Together, we identify opportunities

and empowering enterprises towards digitalization and society
as a whole.”, refers to how, by using digital technology and
smart solutions, we add value for our clients and contribute to
society.

• As a first step, we identify opportunities that can provide a

digital advantage for our clients. We then suggest on what
solutions and services represent suitably and how and when
they should be useful.

• Globally hundreds of our customers use services delivered by CARET IT on a daily basis. We are the
team behind a variety of solutions, that offer users with higher services and create life easier.

• Through our insight, solutions, and technology, we tend to contribute to the development of the digital
society of the future. Being customer-centric and leveraging strategic partners are vital to changing into a
trusted partner in this regard. We guide our customers, creating suggestions that secure a swift and
successful transformation.

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 RESEARCH OBJECTIVE

To explore and analyze the role of information systems, reporting systems, and analytics
applications in decision-making within manufacturing and service organizations.

4
 METHODOLOGY

➢ Data Collection Process:

The primary data collection process is essential for understanding the organization's work environment. How
the organization operates.

➢ Organization Visit:

Our team has scheduled a to visit define our research analytics for the project. Our team has observed organization
operations and their work environment to get a better understanding of the organization. We have collected
informal data about the organization by watching its workflow and employee interactions.

➢ Interview with Key Personnel:

Our team got the time and date from the company to get the interview done with HR. we have draft the related
questions related to the organization to learn about challenges, performance, and strategies. With the permission
of respected key personnel, we have taken notes for our project analysis.

➢ Specific Area of Studied:

The specific areas of study in this organization are organizational structure, operational process, challenges faced
by the organization, technology use, and strategic goals.

The secondary data collection process typically involves gathering existing data from various sources, rather than
collecting new data directly through a website.

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 FINDINGS

Organization Information System

An organization's information system is structured to collect, process, store, and distribute information. It helps
support decision-making, coordination, control, analysis, and visualization across various departments of the
organization.

• Core Focus of CARET IT:

o ERP Implementation: Being a certified Odoo Gold Partner highlights Caret IT Solutions' proficiency
with Odoo ERP system implementation. Their strategy is focused on comprehending customer needs and
providing tailored solutions that boost productivity and promote digital transformation.

Data Sources

This organization uses Odoo ERP software and technology. They are integrated. This system is updated or
upgraded to their needs and requirements. In this organization there are two types of data collected.

(1) DSS: Decision Support System

(2) MIS: Management Information System

The data are collected by survey, research, and online platforms, and every platform that you can find the data.
The amount of data collected by the organization is Mid-Level Data.

1. DSS: Decision Support System

DSS are interactive, well-integrated systems that provide managers with data, tools, and models to facilitate semi-
structured decisions or tactical decisions. DSS are man/machine systems and are suitable for semi-structured
problems. DSS are ideally suited for problems like location selection, identifying new products to be marketed,
scheduling personnel, and analyzing the effect of price increases on resources.

Another important feature of DSS is that an individual or a group of individuals can use them. DSS support group
decision support system. (GDSS)

o Components of DSS:
➢ DSS Software: It consists of different mathematical and statistical tools to analyze huge volumes of
data and generate information.

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 ➢ DSS user interface: The interface presents information to users through graphs, charts, text tables,
etc...
➢ DSS database: From internal sources and external sources.

2. MIS: Management Information System:

MIS has large quantities of input data and they produce summary reports as output. MIS primarily serve the
functions of planning, controlling, and decision-making at the management level. MIS converts TPS data into
information for monitoring performance and managing an organization.

Transactions recorded in TPS are analyzed and reported by management information systems that serve the
management level of the organization, providing managers with reports and often online access to the
organization current performance and historical records.

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 ANALYTICAL TOOLS

➢ ODOO ERP DASHBOARD

Caret IT provides a comprehensive approach to utilizing the Odoo ERP dashboard, emphasizing its role in
enhancing business analytics and operational efficiency. The dashboard serves as a central hub for visualizing
and managing data across various business functions.

➢ Key Features of the Caret IT Odoo Dashboard

1) Dynamic Interface: The dashboard presents information from different Odoo modules in a visually
appealing manner, allowing users to access and analyze data seamlessly.
2) Customization Options: Users can create personalized dashboards tailored to their specific needs. This
includes adding widgets, charts, and graphs that reflect relevant KPIs for departments such as sales,
inventory, and finance.
3) Real-Time Data Updates: The dashboard automatically refreshes data, ensuring that users have access
to the most current information without manual intervention. This feature is crucial for timely decision-
making.
4) Integrated Filtering: New filtering options allow users to define specific periods for data analysis, such
as Year-To-Date (YTD), enhancing the ability to focus on relevant metrics.
5) Collaboration Tools: Caret IT emphasizes the importance of collaboration by enabling users to share
dashboards with team members and third parties. This fosters transparency and collective analysis within
organizations.
6) User Access Control: Administrators can set permissions to manage who can view or edit specific
dashboards, ensuring data security and tailored access for different user roles.

The Caret IT Odoo ERP dashboard is a powerful tool designed to optimize business analytics through its
customizable features, real-time updates, and collaborative capabilities. By leveraging these functionalities,
businesses can enhance their operational efficiency and make informed decisions that drive growth.

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9
 ANALYSIS AND DISCUSSION

Caret IT Solutions is a robust company that provides IT services and solutions. This is an analysis and discussion
of their offerings:

➢ Key Strengths:

1. Comprehensive Services: Caret IT Solutions has a number of services which include IT consulting, software
development, data analytics, and cybersecurity.

2. Customized Solutions: They make it a point to give customized business solutions, thereby making certain that
the clients are getting useful and appropriate solutions only.

3. Experienced Team: Caret IT Solutions has several professional persons in various areas of IT, who possesses
experience.

➢ Key Weaknesses:

1. Limited Office Presence: Caret IT Solutions maybe having limited number of office in some specific regions,
which could hinder their willingness to serve those clients from those regions.

2. Dependence on Key Personnel: The achievements of Caret IT Solutions may rely solely on key persons, this
may pose threats if those personnel exited the organization.

➢ Market Opportunities:

1. Increase of Digital Transformation Demands: The rapid rise of demands for the digital transformation services
is a ground for Caret IT Solutions to access more clients and revenue.

2. Growing Technologies: The increasing penetration of AI, blockchain, IoT among other new technologies
provides room to Caret IT Solutions to come up with new services and solutions.

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 CHALLENGES AND LIMITATION

Obstacles and Constraints of CARET IT Solutions Private Limited

While it is a key player in the software and ERP solutions market, CARET IT Solutions Private Limited has
several challenges and limitations that could hinder its operations and growth potential. These challenges may
arise from the cycle of internal operations, changes in the spans of the market, and the aspects of technology
integration. Notable key areas of concern are listed below.

1) Implementation Issues
o Poor Sufficiency of Needs: Achieving consensus among various stakeholders is a huge challenge for
CARET IT in this regard. In this case, all the stakeholders in the processes must be on the same page
regarding the issues that the organization is trying to address through ERP. Not very far from this
assumption is the fact that skeptics may be smarter than the advocates. However, only misalignment on
objectives would result in scarce resources and time being wasted.
o Lack of Proficient Personnel: Successful implementation and adoption of new systems are on
appropriate training’s shoulders. If the organization’s employees do not receive the appropriate training
on the new functionalities of the ERP modules, the approval of the new systems is likely to be poor, and
consequently, the system is less likely to be utilized.
o Poor Implementation Strategies: Hasty or poorly managed testing phases lead to non-optimized systems
for the organization’s operations. This factor, that is, not testing, inevitably is bound to gross errors that
lead to interruptions of procedures and user dissatisfaction.

2) Resource Management Challenges

o Not Augmenting Resource Requirements: There might be difficulties predicting the internal and
external resources that the company requires in executing the ERP projects. For instance, time
requirements from vital personnel is a core factor that is always ignored and starts many projects in
uncertain conditions resulting in high chances of project failure.

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 RECOMMENDATION

In order to improve the overall performance of CARET IT Solutions Pvt. Ltd, with special reference to the
deployment of Odoo ERP, a few strategic measures can be suggested. These suggestions emphasize proven
practices for the successful adoption, tailoring, and maintenance of management information systems.

o Set Specific Goal:

Before commencing the project work, CARET needs to specify its business goals. Such as, which exact processes
need to be improved, for example, inventory management, customer relationship management (CRM), and the
financial reporting system. Setting specific objectives will help throughout the whole project and help keep it
within organizational priorities.

o Involve Key Departments:

The need for effective collaboration across different departments in the initial stages cannot be overemphasized.
This will ensure the customization of the Odoo system to the needs of specific departments and that the system
usability requirements of all users are addressed. Interacting regularly with the stakeholders can also help set
boundaries and get their support.

o Analyse Current Processes:

In order to find inefficiencies and potential areas for improvement, CARET should conduct an extensive
examination of current workflows. It will be straightforward to map out how Odoo can improve operations and
identify customization needs early in the process of installation if present processes have been documented.

o Develop a Migration Strategy:

One of the most difficult parts of implementing ERP is frequently data migration. Data cleansing, mapping old
data fields to new ones in Odoo, and thorough testing to guarantee data integrity should all be part of CARET
IT full data migration plan.

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 CONCLUSION

In conclusion, CARET IT Solutions Pvt. Ltd. plays a pivotal role in facilitating digital transformation for its
clients through robust information systems and analytics. By focusing on continuous improvement and adapting
to the evolving technological landscape, CARET can enhance its service offerings and further empower
organizations in their decision-making processes.

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 REFERENCES

https://www.caretit.com/

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