Primary Stakeholders vs Secondary stakeholders: The primary stakeholders lies within
the boundary of the firm, while secondary stakeholders lies outside. Primary includes; (Owners, Suppliers, Customers, Employees) Secondary includes; (Special-interest group, Consumer group, Environmental groups, Society at large, Media, Local community groups) Ethical Reasoning and Moral decision-making: Ethical reasoning helps determine and differentiate between right thinking, decisions, and actions and those that are wrong, hurtful, and/or harmful—to others and to ourselves. The proper role of ethical reasoning is to highlight acts of two kinds; Those that enhance the well-being of others that warrant our praise. Those that harm or diminish the well-being of others and thus warrant our criticism. Ethical reasoning involves thinking before acting and gaining an understandings of motives before consequences occur. Three Criteria in Ethical Reasoning: 1. Moral reasoning must be logical. Assumptions and premises, both factual and inferred, used to make judgments should be known and made explicit. 2. Factual evidence cited to support a person’s judgment should be accurate, relevant, and complete. 3. Ethical standards used in reasoning should be consistent. When inconsistencies are discovered in a person’s ethical standards in a decision, one or more of the standards must be modified. Moral Responsibility Criteria: Individuals are morally responsible for the harmful effects of their actions when. They knowingly and freely acted or caused the act to happen and knew that the act was morally wrong or hurtful to others. They knowingly and freely failed to prevent a harmful act, and they knew it would be morally wrong for a person to do this. Ethical Principles and Decision-Making: Following are the ethical decision-making principles. 1. Ethical Relativism: (A Self-Interest Approach) People set their own moral standards for judging their actions. This form of relativism is also referred to as (naive relativism.) The point behind this principle is that individual standards are the basis of moral authority. It also extends to cultures I:e (Cultural Relativism) Cultural relativism argues that, (When in Rome, Do as Romans do) What is morally right for one society or culture may be wrong for another. Moral standards vary from one culture to another Cultural relativists would argue that firms and business professionals doing business in a country are obliged to follow that country’s laws and moral codes. 2. Utilitarianism: (A Consequentialist [Result Based] Approach The basic utilitarian view is that an action is judged as right or good on the basis of its consequences Utilitarianism includes the following clauses; An action is morally right if it produces the greatest good for the greatest number of people. An action is morally right if the net benefits over costs are greatest for all affected, compared with the net benefits of all other possible choices An action is morally right if its benefits are greatest for each individual and if these benefits outweigh the costs and benefits of the alternatives. There are also two types of criteria used in utilitarianism. (Rule-based and Act- based) Rule-based utilitarianism argues that general principles are used as criteria for deciding the greatest benefit to be achieved from acting a certain way. Act-based utilitarians, on the other hand, analyze a particular action or behavior to determine whether the greatest utility or good can be achieved. Problems of the theory: No agreement exists about the definition of “good” for all concerned. No agreement exists about who decides The actions are not judged, but rather their consequences How are the costs and benefits of non-monetary stakes, such as health, safety, and public welfare measured? Utilitarianism does not consider the individual. It is collective for whom the greatest good is estimated The principles of justice and rights are ignored in utilitarianism 3. Universalism: (A Deontological [Duty Based] Approach It states that the ends do not justify the means of an action, the right thing must always be done The term “(Deontology)” is derived from the Greek word (Deon) or duty It is also known as (Non-Consequentialist Theory) Regardless of consequences, this approach is based on universal principles, such as justice, rights, fairness, honesty, and respect This contains two clauses; A person should choose to act if and only if that person thinks every person on earth would choose the same for themselves. In an ethical dilemma, treat everyone involved equally Problems of the theory: These principles are imprecise and impractical. It is hard to resolve conflicts Not prioritizing one’s own duty 4. Rights: (Entitlement Based Approach) Following are the different types of rights are included in this theory. Legal Rights; These are limited to a particular legal system and jurisdiction. E:g; (The right to life, liberty, and the pursuit of happiness, and the right to freedom of speech.) Moral/Human Rights; These are universal rights and based on norms in every society E:g; (The right not to be enslaved, right to work, right to education) Contractual Rights; It mutually binds duties of two parties that are based on a legal system with defined transactions and boundaries. There are different clauses included in the rights; The contract should not commit the parties to unethical conduct Both parties should freely enter the contractual agreement Individuals should not misrepresent or misinterpret facts in the contract Both individuals should have complete knowledge of the contract before they are bound by it. Negative Rights; It refers to the duty of others that not to interfere with your right. E:g; (If someone has right to freedom of speech, others have the duty not to interfere with that right.) Positive Rights; It refers to the duty on others to provide for your needs to achieve your goals. E:g; (The parents have the right on their child to provide him/her better educational opportunities) Problems of theory: Manipulate, Selfish, Unjust political interests. Protection of one’s right at expense of others Limits of rights are not defined 5. Justice Theory: (Compensations, Procedures, Retributions) The principle of justice deals with fairness and equality. The moral authority that decides what is right and wrong concerns the fair distribution of opportunities, as well as hardships to all. There are two principles of justice; The first principle states that all individuals should be treated equally. The second principle states that justice is served when all persons have equal advantages to society’s opportunities and burdens. Problems of theory: Who decide who is right, who is wrong Who has moral authority to punish Opportunities and burden can they be fairly distributed. 6. Virtue Ethics Theory: (Character-Based Virtues) It is grounded in our character and personality traits that are deeply rooted It emphasizes (moral character), in compare to (moral rules and consequences.) Problems of theory: It fails to adequately address dilemmas which arise in applied ethics. It cannot correctly assess the changes in personality due to tragic situations. This theory does not provide the list of prohibited tasks. Character traits change, and unless we stay in practice, we risk losing our proficiency in these areas. There is the problem of moral back sliding.