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Career Objective
Skilled, dynamic and qualified IT professional with hands on experience in implement ing,
designing, installing and troubleshooting system architecture in areas of product
deployments, hardware, and software platform, seeking an aspiring position as a Linux
Operations Engineer in a renowned IT environment.
Technologies
Professional Certification/Training
Professional Experience
Experience 1:
Organization : Envestnet Yodlee Infotech Pvt Ltd, Bangalore
Project : Envestnet Yodlee Production Operations - Software as a Service (SaaS)
Client : USAA, Bank of America, Citi, ICICI, Axis, RBC, Wells Fargo, Fidelity..
Role : Operations Engineer
Experience : October 2014 to till date
Responsibilities
Managing around 500+ Linux and windows servers: including production, development &
testing servers.
Day To day monitoring of alert logs, disk space issues, application errors, network errors,
server status using monitoring tools like Nagios, Cacti and using system utilities top and
dmesg.
Scheduling jobs using cron scheduler.
Installation, Configuration and Troubleshooting of all applications (Jboss, MQ and other in
house applications) on linux.
Jboss Application related troubleshooting – Out of memory, JVM heap, Log verification -
Access Log, server.log and core log, Thread dump analysis.
Password less authentication for easy logins between systems.
Creating logical volumes and managing them as per need.
Complete user administration including creation, modification, deletion and password
aging.
Restarting servers by using ILOM, RPDU management consoles during connectivity issues
using ssh.
Work on ticketing based system according to ITIL process; wherein we get req uests for
Change Management, Incident Management, problem management and Standard Service
requests.
Documenting real time troubleshooting process.
Availability of production server 24* 7.
Installing and troubleshooting PGP keys.
Hadoop jobs monitoring using cloudera tool.
Monitoring and recovery from failures for all kind of jobs in the Goldrush cluster are
managed by the Oozie application server.
Assigning custom append jobs for sqoop and hive.
Resolving Incidents within SLA’s and providing root cause analysis (RCA) to the customer.
Load balancer activities
Add, remove, bind, unbind, enable, and disable services
Deployment checklist
Run deployment checklist per the decided set of checkpoints like DNS, File system
permissions, user creation, join domain, NTP config, host config, sudoers checking
Installing packages
Installing RPM Packages like Jboss, WebSphere MQ (middleware) and SQL Client and other
packages on demand.
Work during up gradation
Enable / disable service in LB, Application restart, service restart
Reports upload/download
Need to do manually when automated script fails / not set up / special request / testing
Change management
o Live time - File new ticket, assign workflow, closure
o Service now – managing the incidents and problems tickets
Attend daily call with ops-management
To discuss with important incidents / events / issues, system usage and performance,
new infrastructure provision
Amazon Web services:
Experience 2:
Responsibilities
Managing around 50+ Linux and windows servers: including production, development &
testing servers.
Installation, Configuration and Troubleshooting of all applications (SAP, Lotus, SQL and
other in house applications) on linux & Windows
Extensively worked on various flavors of UNIX and Windows production support activities
including various applications.
Excellent Hands-On-Experience on troubleshooting and problem solving related
Linux/Windows server.
Install and upgrade of packages using RPM/Yum.
Setting Up failover & failback on production server. Migration of data center. Migration of
data & applications from development server to production server.
Excellent Hands-On-Experience on configuring and troubleshooting the Mail Clients
(Outlook, Lotus Notes)
Installing & configuring of Laptops (DELL, IBM and WIPRO).
Create and Manage the Active Directory Users and Group Policy’s.
Familiar on Yum server and client configuration.
Monitor and managing the data tapes on CommVault console for Backup and Recovering
the Data.
Familiar on Service Desk plus call management to update and close the assigned calls
within the SLA.
Providing the Remote Support to the onsite users by Using TeamViewer, RDP and WebEx
Tools.
Regular follow up with the vendors for hardware replacements and issues.
Experience 3:
Responsibilities
Installation, Configuration and Troubleshooting of all applications (SAP, Outlook, SQL and
other in house applications) on linux & Windows
Extensively worked on various flavors of UNIX and Windows production support activities
including various applications.
Excellent Hands-On-Experience on troubleshooting and problem solving related
Linux/Windows server.
Install and upgrade of packages using RPM/Yum.
Windows Active Directory - Users & Group Policy Administration, Design and
implementation of group policy
Familiar in IMG internal tool for tracking the assigned tickets, track, escalate and close.
Remote technical support for clients (Logmein, Goto Meeting, Team Viewer)
Educational Details
Personal Information
Name : Premadhas
Marital Status : Single
Languages known : English, Tamil & Kannada
Date of Birth : 12-June-1990
Current Location : Bangalore