QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR RUBBER INDUSTRY

Contents
1. Introduction and Contacts..… .… .… .… .… .…1
2. Qualifications Pack……….…….......................2
3. OS Units……………………..…….……………………….2
What are
Occupational
Standards(OS)?
 OS describe what
individuals need
to do, know and
understand in
order to carry out Introduction
a particular job
role or function Qualifications Pack- Roto Curing Operator
 OS are
performance SECTOR: RUBBER INDUSTRY
standards that SUB-SECTOR: 1. Tyre 2. Non-tyre
individuals must
achieve when OCCUPATION: Moulding/Curing
carrying out
REFERENCE ID: RSC/ Q 0209
functions in the
workplace, Brief Job Description: The Roto curing operator is responsible for loading the
together with pre fabricated “green” product , to be cured, appropriately on to the machine.
specifications of
the underpinning Personal Attributes: This job requires the individual to work independently and
knowledge and be comfortable in performing labourious work.He should be result oriented and
understanding positive in attitude. The individual must be willing to work in the factory
environment.
Contact Us:
PHD House (4th Floor),
Opp. Asian Games
Village,
Siri Fort Institutional
Area, New Delhi -
110016

E-mail:
info@rsdcindia.in
 Qualifications Pack For Roto Curing Operator

Qualifications Pack Code RSC/ Q 0209

Roto curing Operator
Job Role
Job Details

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
Sector Rubber Manufacturing Drafted on 20/03/13
Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Occupation Moulding/Curing Next review date 05/05/14

Job Role Roto Curing Operator

The Roto curing operator is responsible for loading the pre

Role Description fabricated “green” product , to be cured, appropriately on to
the machine
NVEQF/NVQF level 4
Minimum Educational Qualifications* Class X
Maximum Educational Qualifications* ITI/Graduate in Science
Training
Training on operation of machinery
(Suggested but not mandatory)
Experience Worked as a semi-skilled helper for 3-6 months in the same
role
Compulsory:
1. RSC/ N0901 ( Prepare Rotocure unit )
2. RSC/ N0902 ( Perform curing operation using the
Rotocure unit )
3. RSC/ N0903 ( Perform post-curing activities )
4. RSC/ N5001 (To carry out housekeeping)
Applicable National Occupational
5. RSC/ N5002 (To carry out reporting and documentation)
Standards (NOS)
6. RSC/ N5003 (To carry out quality checks)
7. RSC/ N5004 ( To carry out problem identification and
escalation )
Optional:
8. NA

Performance Criteria As described in the relevant OS units

2
 Qualifications Pack For Roto Curing Operator

Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar
businesses and interests. It may also be defined as a distinct subset of the
Definitions

economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics
and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/related set of
functions in an industry.
Function Function is an activity necessary for achieving the key purpose of the sector,
occupation, or area of work, which can be carried out by a person or a group
of persons. Functions are identified through functional analysis and form the
basis of OS.
Job Role Job role defines a unique set of functions that together form a unique
employment opportunity in an organization.
OS OS specify the standards of performance an individual must achieve when
carrying out a function in the workplace, together with the knowledge and
understanding they need to meet that standard consistently. Occupational
Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance Criteria are statements that together specify the standard of
performance required when carrying out a task.
NOS NOS are Occupational Standards which apply uniquely in the Indian context.
Qualifications Pack Qualifications Pack Code is a unique reference code that identifies a
Code qualifications pack.
Qualifications Pack Qualifications Pack comprises the set of OS, together with the educational,
training and other criteria required to perform a job role. A Qualifications
Pack is assigned a unique qualification pack code.
Unit Code Unit Code is a unique identifier for an Occupational Standard , which is
denoted by an ‘N’.
Unit Title Unit Title gives a clear overall statement about what the incumbent should be
able to do.
Description Description gives a short summary of the unit content. This would be helpful
to anyone searching on a database to verify that this is the appropriate OS
they are looking for.
Knowledge and Knowledge and Understanding are statements which together specify the
Understanding technical, generic, professional and organizational specific knowledge that an
individual needs in order to perform to the required standard.
Organizational Context Organizational Context includes the way the organization is structured and
how it operates, including the extent of operative knowledge managers have
of their relevant areas of responsibility.
Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplish specific
designated responsibilities.
Core Skills or Generic Core Skills or Generic Skills are a group of skills that are key to learning and
Skills working in today's world. These skills are typically needed in any work
environment. In the context of the OS , these include communication related
skills that are applicable to most job roles.

3
RSC / N 0901 Prepare Rotocure Unit

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National Occupational
Standard

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Overview

This unit is about preparing Rotocuring unit for curing operation

 RSC / N 0901 Prepare Rotocure Unit

Unit Code RSC / N 0901

Unit Title
National Occupational Standard

(Task) Prepare Rotocure unit

Description This unit is about preparing Rotocure unit for curing operation
Scope
This unit/task covers the following:

• Ensuring housekeeping and safety in the curing area

• Prepare the rotocure machine
• Setting the parameters on the rotocure and accessories to carry out operations
• Let-off and winding unit
Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to
PC1. Ensure emergency safety feature of machine is working
PC2. Ensure that Rotocure equipment is clean
PC3. Ensure that drums and belt are clean
PC4. Set parameters for the rotocure equipment (cycle time, temperature and belt
Operations
pressure) , as per company’s SOP
PC5. Apply release agent if necessary
PC6. Follow equipment preparation process as per company SOP
PC7. Keep all accessories (like, hydraulic system, temperature control unit (TCU),
heating system, lubrication system) ready

PC8. Ensure that rubber compounds to be fed are approved by laboratory

PC9. Collect all rubber compounds required for the production and store in
designated areas
PC10. Match the batch code of each rubber compound with the batch code on the
Raw material
job schedule given by the planning department
appropriateness
PC11. Cut the rubber compound as per desired specification(shape, size and weight)
PC12. Weigh the blank pieces and ensure that they meet the requirement
PC13. Ensure, by visual inspection, that rubber compound is of desired quality (free
of contamination/ bloom

PC14. Adhere to all safety norms (like wearing protective gloves, shoes etc)
Health & Safety PC15. Comply with health, safety, environment guidelines, regulations etc in
accordance with international/national standards or organizational standards
Knowledge and Understanding (K)
A. Organizational The user/individual on the job needs to know and understand:
Context KA1. Implications of poorly prepared equipment, power failure etc
(Knowledge of the KA2. Importance of identifying non-conforming material and storage of the same
company / KA3. Risk and impact of not following defined procedures/work instructions

5
RSC / N 0901 Prepare Rotocure Unit

organization and KA4. Escalation matrix for reporting identified problems

its processes) KA5. Types of documentation in organization and importance of the
same
KA6. Records to be maintained and implications of non-maintenance of the same
KA7. Importance of housekeeping
KA8. Health, Safety and Environment guidelines, legislation and regulations as
applicable
KA9. Personal protection( Which protective equipment to be used and how)
KA10. Impact of poor practices on health, safety and environment
KA11. Potential hazards and actions to minimize the same
KA12. Escalation matrix and escalation procedure for reporting hazards
KA13. Importance of FIFO, good shop floor practices (e.g. 5S)
KA14. The usage of fire extinguisher
KA15. Impact of various practices on cost, quality, productivity, delivery and safety
KA16. Handover/ Takeover the equipment/ work area as per company’s SOP
The user/individual on the job needs to know and understand:

KB1. Tolerance levels for various parameters (temperature and pressure)

KB2. Setting the parameters of Rotocure system
KB3. The finish of the belt
KB4. Minimum and maximum width of the product that can be made
B. Technical KB5. Troubleshooting- Knowledge of abnormalities and what response to make in
Knowledge case of abnormalities in equipment performance
KB6. Application procedure of release agents
KB7. Implications of delays in preparation process
KB8. Type of defects leading to rejections, reasons and possible solutions
KB9. Cleanliness and safety requirements for commencing a curing batch operation
KB10. Units of measurement
KB11. Response to emergencies e.g. Power failures, fire and system failures and
manual intervention to avoid disaster
KB12. Knowledge of appropriate batch size with respect to appropriate machinery

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
communication
A. Core Skills/ SA2. Fill up appropriate technical forms, process charts, activity logs in required
Generic Skills format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
mathematical principles, such as numbers and space, and techniques such as
estimation and approximation, for practical purposes

6
RSC / N 0901 Prepare Rotocure Unit

Reading and Understanding Skills

The user/individual on the job needs to know and understand how to:
SA5. Read and understand manuals, health and safety instructions, memos, reports,
job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual
B. Professional Skills Material and Equipment Handling

7
RSC / N 0901 Prepare Rotocure Unit

The user/individual on the job needs to know and understand how to:
SB1. Handle Rotocure
SB2. Handle rubber compound
SB3. Handle chemicals like release agent
SB4. The capacity to apply technology, combining the physical and sensory skills
needed to operate equipment with the understanding of scientific and
technological principles needed to explore and adapt systems.
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB5. Diagnose common problems in the machine based on visual inspection, sound
, temperature etc
SB6. Suggest improvements(if any) in process based on experience

8
RSC / N 0901 Prepare Rotocure Unit

NOS Version Control

NOS Code
RSC / N 0901

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

Back to QP
9
RSC / N 0902 Perform Curing Operation Using The Rotocure Unit
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National Occupational
Standard

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Overview

This unit is about performing curing operation using the Rotocure unit

10
 RSC / N 0902 Perform Curing Operation Using The Rotocure Unit
Unit Code RSC / N 0902
Unit Title
National Occupational Standard

(Task) Perform curing operation using the Rotocure unit

Description This unit is about performing curing operation using the Rotocure unit
Scope
This unit/task covers the following:

• Ensuring housekeeping and safety in the curing area

• Cure calendered sheets/ pre-fabricated stock

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

Raw material To be competent, the user/individual on the job must be able to :

appropriateness PC1. Handle the rubber compound to avoid contamination

PC2. Ensure batch sequence in shifts based on raw material availability/rejection to

maximize output
PC3. Ensure that prefabricated green product to be cured is of correct dimension
PC4. Load the prefabricated green rubber product appropriately onto the machine
Operations
PC5. Ensure that the sheet/ stock is cured at the specified rpm/time, belt pressure
and temperature
PC6. Ensure that cured product has the expected finish
PC7. Ensure that cured product is free of air blisters/de-lamination

PC8. Handle the cured product coming out of the curing machine using hand gloves
etc.
Health & Safety PC9. Adhere to all safety norms (like wearing protective gloves, shoes etc)
PC10. Comply with health, safety, environment guidelines, regulations etc in
accordance with international/national standards or organizational standards

Knowledge and Understanding (K)

The user/individual on the job needs to know and understand:
A. Organizational KA1. Implications of poorly prepared material, power failure etc
Context KA2. Material disposal procedure, importance of appropriate disposal of material
(Knowledge of the and implications of not following the material disposal procedure
company / KA3. Quality and damage checks to be done and importance of the same
organization and KA4. Importance of identifying non-conforming products and storage of the same
its processes) KA5. Risk and impact of not following defined procedures/work instructions
KA6. Escalation matrix for reporting identified issues
KA7. Types of documentation in organization and importance of the same
KA8. Records to be maintained and implications of non-maintenance of the same

11
RSC / N 0902 Perform Curing Operation Using The Rotocure Unit
KA9. Importance of housekeeping
KA10. Health, Safety and Environment guidelines, legislation and regulations as
applicable
KA11. Personal protection( Which protective equipment to be used and how)
KA12. Impact of poor practices on health, safety and environment
KA13. Potential hazards and actions to minimize the same
KA14. Escalation matrix and escalation procedure for reporting hazards
KA15. Importance of FIFO, good shop floor practices (e.g. 5S)
KA16. The usage of fire extinguisher
KA17. Impact of various practices on cost, quality, productivity, delivery and safety
KA18. Handover/ Takeover the equipment/ work area as per company’s SOP
The user/individual on the job needs to know and understand:

KB1. Operation of rotocure machine (Equipment working, possible setting levels,

typical process followed for different batches)
KB2. Effect of improper curing, temperature, cycle time and pressure on properties
B. Technical of rubber sheet
Knowledge KB3. The process and importance of quality check
KB4. Types of defects leading to rejections, indicators, reasons and possible
solutions.
KB5. Potential problems in the curing operation
KB6. Units of measurement
KB7. Response to emergencies e.g. Power failures, fire and system failures and
manual intervention to avoid disaster
KB8. Knowledge of appropriate batch size with respect to appropriate machinery
KB9. When and where to use cleaner batches and their disposal

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
communication
SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
A. Core Skills/
SA4. Perform functional mathematical operations, including apply basic
Generic Skills
mathematical principles, such as numbers and space, and techniques such as
estimation and approximation, for practical purposes
Reading and Understanding Skills
The user/individual on the job needs to know and understand how to:
SA5. Read and understand manuals, health and safety instructions, memos, reports,
job cards etc
SA6. Read images, graphs, diagrams

12
RSC / N 0902 Perform Curing Operation Using The Rotocure Unit
SA7. Understand the various coding systems as per company norms

Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual
Material and Equipment Handling
The user/individual on the job needs to know and understand how to:
B. Professional Skills
SB1. Handle Rotocure unit
SB2. Handle rubber compound and cured compound
SB3. Handle chemicals like release agent
SB4. The capacity to apply technology, combining the physical and sensory skills

13
RSC / N 0902 Perform Curing Operation Using The Rotocure Unit
needed to operate equipment with the understanding of scientific and
technological principles needed to explore and adapt systems.
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB5. Diagnose common problems in the machine based on visual inspection, sound
, temperature etc
SB6. Suggest improvements(if any) in process based on experience

14
RSC / N 0902 Perform Curing Operation Using The Rotocure Unit

NOS Version Control

NOS Code
RSC / N 0902

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

Back to QP

15
RSC / N 0903 Perform Post-Curing Activities
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National Occupational
Standard

---------------------------------------------------------------------------------------------------------------------------------------
Overview

This unit is about performing activities after curing operation

16
 RSC / N 0903 Perform Post-Curing Activities
Unit Code
RSC / N 0903
National Occupational Standard

Unit Title
(Task) Perform post - curing activities
Description This unit is about performing curing operation using the Rotocure unit
Scope
This unit/task covers the following:

• Ensuring housekeeping and safety in the curing area

• Form appropriate batches of the product
• Mark the batch for proper identification in further processing
• Send sample to lab for testing
Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to

Operations PC1. Release the pressure belt device and unload the cured product on completion
PC2. Cool the cured batch correctly and store it in the designated area

Material disposal PC3. Dispose waste material in safe manner as per company’s SOP

PC4. Ensure identification and traceability by batch marking/ coding for the right
Batch Marking product as per instructions laid down by the company (in terms of batch
number, colour, date stamp)

PC5. Send sample of specified compound/ batch in specified form to lab for testing
Sampling PC6. Send the remaining material to the designated storage area

PC7. Adhere to all safety norms (like wearing protective gloves, shoes etc)
Health & Safety PC8. Comply with health, safety, environment guidelines, regulations etc in
accordance with international/national standards or organizational standards

Knowledge and Understanding (K)

A. Organizational The user/individual on the job needs to know and understand:
Context KA1. Implications of poorly prepared material, power failure etc
(Knowledge of the KA2. Significance of batch marking
company / KA3. Importance of identifying non-conforming product and storage of the same
organization and KA4. Risk and impact of not following defined procedures/work instructions
its processes) KA5. Escalation matrix and procedure for reporting identified problems
KA6. Types of documentation in organization and importance of the same
KA7. Records to be maintained and implications of non-maintenance of the same
KA8. Importance of housekeeping

17
RSC / N 0903 Perform Post-Curing Activities
KA9. Health, Safety and Environment guidelines, legislation and regulations as
applicable
KA10. Personal protection( Which protective equipment to be used and how)
KA11. Potential hazards and actions to minimize the same
KA12. Impact of poor practices on health, safety and environment
KA13. Escalation matrix and procedure for reporting hazards
KA14. Handover/ Takeover the equipment/ work area as per company’s SOP
B. Technical The user/individual on the job needs to know and understand:
Knowledge KB1. The process and importance of quality check, including visual and dimension
check
KB2. Batch marking techniques
KB3. Implications of incorrect batch marking
KB4. Implications of inappropriate waste disposal
KB5. Types of defects leading to rejections, indicators, reasons and possible
solutions.
KB6. Indicators and reasons of problems encountered
KB7. Units of measurement
KB8. Coding systems for identification and traceability
KB9. Knowledge of weighing scales
KB10. Knowledge of storage life of the compound, knowledge of ambient
temperature and effect on compound

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
communication
SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
A. Core Skills/ mathematical principles, such as numbers and space, and techniques such as
Generic Skills estimation and approximation, for practical purposes
Reading and Understanding Skills
The user/individual on the job needs to know and understand how to:
SA5. Read and understand manuals, health and safety instructions, memos, reports,
job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

18
RSC / N 0903 Perform Post-Curing Activities
The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual
Material and Equipment Handling
The user/individual on the job needs to know and understand how to:
SB1. Handle rubber compound and cured compound
SB2. Handle chemicals like release agent
B. Professional Skills SB3. The capacity to apply technology, combining the physical and sensory skills
needed to operate equipment with the understanding of scientific and
technological principles needed to explore and adapt systems.
Analytical Thinking
The user/individual on the job needs to know and understand how to:
SB4. Diagnose common problems in the machine based on visual inspection, sound

19
RSC / N 0903 Perform Post-Curing Activities
, temperature etc
SB5. Suggest improvements(if any) in process based on experience

20
RSC / N 0903 Perform Post-Curing Activities

NOS Version Control

NOS Code
RSC / N 0903

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

Back to QP

21
RSC / N 5001 To Carry Out Housekeeping
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National Occupational
Standard

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Overview

This unit is about carrying out housekeeping

22
 RSC / N 5001 To Carry Out Housekeeping
Unit Code RSC / N 5001
Unit Title
National Occupational Standard

(Task) To carry out housekeeping

Description This unit is about carrying out housekeeping activities
Scope
This unit/task covers the following:

• Preparing for housekeeping activities

• Carry out housekeeping activities
• Post housekeeping activities

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to:

PC1. Inspect the area while taking into account various surfaces
PC2. Identify the material requirements for cleaning the areas inspected, by
considering risk, time, efficiency and type of stain
PC3. Ensure that the cleaning equipment is in proper working condition
PC4. Select the suitable alternatives for cleaning the areas in case the appropriate
Pre housekeeping equipment and materials are not available and inform the appropriate person
activities PC5. Plan the sequence for cleaning the area to avoid re-soiling clean areas and
surfaces
PC6. Inform the affected people about the cleaning activity
PC7. Display the appropriate signage for the work being conducted
PC8. Ensure that there is adequate ventilation for the work being carried out
PC9. Wear the personal protective equipment required for the cleaning method and
materials being used

PC10. Use the correct cleaning method for the work area, type of soiling and surface
PC11. Carry out cleaning activity without disturbing others
PC12. Deal with accidental damage, if any, caused while carrying out the work
Operations
PC13. Report to the appropriate person any difficulties in carrying out your work
PC14. Identify and report to the appropriate person any additional cleaning required
that is outside one’s responsibility or skill

PC15. Ensure that there is no oily substance on the floor to avoid slippage
Post housekeeping PC16. Ensure that no scrap material is lying around
activities PC17. Maintain and store housekeeping equipment and supplies
PC18. Follow workplace procedures to deal with any accidental damage caused
during the cleaning process

23
RSC / N 5001 To Carry Out Housekeeping
PC19. Ensure that, on completion of the work, the area is left clean and dry and
meets requirements
PC20. Return the equipment, materials and personal protective equipment that were
used to the right places making sure they are clean, safe and securely stored
PC21. Dispose the waste garnered from the activity in an appropriate manner
PC22. Dispose of used and un-used solutions according to manufacturer’s
instructions, and clean the equipment thoroughly

PC23. Maintain schedules and records for housekeeping duty

General
PC24. Replenish any necessary supplies or consumables

Knowledge and Understanding (K)

The user/individual on the job needs to know and understand:

KB1. The levels of hygiene required by workplace and why it is important to

maintain them during your work
KB2. How to inspect a work area to decide what cleaning it needs
KB3. Methods and materials that used for cleaning variety of surfaces
KB4. The types of cleansing agents that are not to be mixed together
KB5. The correct method for cleaning equipment and/or machinery used during
your work
KB6. The importance of personal protective equipment
KB7. Appropriate personal protective equipment for the work area,cleaning
equipment, tools, materials and chemicals used
B. Technical
KB8. The correct sequence for cleaning the work area
Knowledge
KB9. The time taken by the treatment to work
KB10. The importance of following manufacturer's instructions on cleaning agents
KB11. The most appropriate place to carry out test cleans and why this should be
done before applying treatments
KB12. The importance of applying treatments evenly and the effect of not doing this
KB13. Process of cleaning the surfaces without causing injury or damage
KB14. The method to check the treated surface and equipment on completion of
cleaning
KB15. Procedures for reporting any unidentified soiling
KB16. Procedures for disposing off waste
KB17. Procedures for disposing off or storing personal protective equipment
KB18. Escalation procedures for soils or stains that could not be removed

Skills (S)
Writing Skills
A. Core Skills/ The user/ individual on the job needs to know and understand how to:
Generic Skills SA1. Construct simple sentences and express ideas clearly through written
communication

24
RSC / N 5001 To Carry Out Housekeeping
SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
mathematical principles, such as numbers and space, and techniques such as
estimation and approximation, for practical purposes
Reading and Understanding Skills
The user/individual on the job needs to know and understand how to:
SA5. Read and understand manuals, health and safety instructions, memos, reports,
job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with

25
RSC / N 5001 To Carry Out Housekeeping
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual

NOS Version Control

NOS Code
RSC / N 5001

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

26
RSC / N 5002 To Carry Out Reporting And Documentation
---------------------------------------------------------------------------------------------------------------------------------------

National Occupational
Standard

---------------------------------------------------------------------------------------------------------------------------------------
Overview

This unit is about reporting and documentation

27
 RSC / N 5002 To Carry Out Reporting And Documentation
Unit Code RSC / N 5002
Unit Title
National Occupational Standard

(Task) To carry out reporting and documentation

Description This unit is about carrying out reporting and documentation
Scope
This unit/task covers the following:

• Reporting of data/problem/incidents etc

• Documentation
• Information Security
Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to:

PC1. Report data/problems/incidents as applicable in a timely manner

Reporting PC2. Report to the appropriate authority as laid down by the company
PC3. Follow reporting procedures as prescribed by the company

PC4. Identify documentation to be completed relating to one’s role

PC5. Record details accurately an appropriate format
PC6. Complete all documentation within stipulated time according to company
Recording and
procedure
Documentation
PC7. Ensure that the final document meets with the requirements of the persons
who requested it or make any amendments accordingly
PC8. Make sure documents are available to all appropriate authorities to inspect

PC9. Respond to requests for information in an appropriate manner whilst following

Information Security organizational procedures
PC10. Inform the appropriate authority of requests for information received

Knowledge and Understanding (K)

The user/individual on the job needs to know and understand:

KB1. Different methods of recording information

KB2. Various documents that need to be maintained
B. Technical KB3. Company procedure for filling/maintaining up the documents
Knowledge KB4. Procedures for reporting to the appropriate authority
KB5. Procedures for recording damage, breakages etc
KB6. Reporting incidents where standard operating procedures are not followed
KB7. The importance of complete and accurate documentation
KB8. How to maintain complete documentation accurately and within agreed

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RSC / N 5002 To Carry Out Reporting And Documentation
timescales
KB9. The importance of ensuring that the documents are correct
KB10. The actions to be taken if the documents are not correct
KB11. The importance of maintaining the security and confidentiality of recorded
information
KB12. Procedures to maintain confidentiality of information
KB13. The appropriate method for responding to requests for information
KB14. The reporting procedures to followed before disclosing information to any
outside party

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
communication
SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
mathematical principles, such as numbers and space, and techniques such as
estimation and approximation, for practical purposes
Reading and Understanding Skills
The user/individual on the job needs to know and understand how to:
A. Core Skills/ SA5. Read and understand manuals, health and safety instructions, memos, reports,
Generic Skills job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

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RSC / N 5002 To Carry Out Reporting And Documentation
The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual

30
RSC / N 5002 To Carry Out Reporting And Documentation

NOS Version Control

NOS Code
RSC / N 5002

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

Back to QP

31
RSC / N 5003 To Carry Out Quality Checks
---------------------------------------------------------------------------------------------------------------------------------------

National Occupational
Standard

---------------------------------------------------------------------------------------------------------------------------------------
Overview

This unit is about carrying out quality checks

32
 RSC / N 5003 To Carry Out Quality Checks
Unit Code RSC / N 5003
Unit Title
National Occupational Standard

(Task) To carry out quality checks

Description This unit is about carrying out quality control activities
Scope
This unit/task covers the following:

• Carrying out quality checks to identify problems

• Take corrective actions
• Reporting the results

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to:

Inspection PC1. Ensure that total range of checks are regularly and consistently performed
PC2. Use appropriate measuring instruments, equipment, tools, accessories etc ,as
required

PC3. Identify non-conformities to quality assurance standards

PC4. Identify potential causes of non-conformities to quality assurance standards
PC5. Identify impact on final product due to non-conformance to company
Analysis standards
PC6. Evaluating the need for action to ensure that problems do not recur
PC7. Suggest corrective action to address problem
PC8. Review effectiveness of corrective action

PC9. Interpret the results of the quality check correctly

PC10. Take up results of the findings with QC in charge/appropriate authority.
PC11. Take up the results of the findings within stipulated time
PC12. Record of results of action taken
Reporting
PC13. Record adjustments not covered by established procedures for future
reference
PC14. Review effectiveness of action taken
PC15. Follow reporting procedures where the cause of defect cannot be identified

Knowledge and Understanding (K)

The user/individual on the job needs to know and understand:
B. Technical KB1. The importance of quality control procedures
Knowledge KB2. Relevance and importance of activities and how they contribute to the
achievement of the quality objectives,

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RSC / N 5003 To Carry Out Quality Checks
KB3. Proper procedure for selecting the material/product and performing quality
checks without affecting the material
KB4. Availability of work instructions, as necessary,
KB5. Characteristics of the product/material
KB6. Use of suitable equipment
KB7. Availability and use of monitoring and measuring devices,
KB8. Requirements of records
KB9. Importance of maintaining accurate up-to-date records
KB10. The need to report within the stipulated time
KB11. Implications of inaccurate measuring and testing instruments and equipment
KB12. The cost of non-conformance to quality standards
KB13. Implications (impact on internal/external customers) of defective products,
materials or components

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
communication
SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
mathematical principles, such as numbers and space, and techniques such as
estimation and approximation, for practical purposes
Reading and Understanding Skills
The user/individual on the job needs to know and understand how to:
A. Core Skills/ SA5. Read and understand manuals, health and safety instructions, memos, reports,
Generic Skills job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

34
RSC / N 5003 To Carry Out Quality Checks
The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual

35
RSC / N 5003 To Carry Out Quality Checks

NOS Version Control

NOS Code
RSC / N 5003

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

Back to QP

36
RSC / N 5004 To Carry Out Problem Identification And Escalation
---------------------------------------------------------------------------------------------------------------------------------------

National Occupational
Standard

---------------------------------------------------------------------------------------------------------------------------------------
Overview

This unit is about problem identification and escalation

37
 RSC / N 5004 To Carry Out Problem Identification And Escalation
Unit Code RSC / N 5004
Unit Title
National Occupational Standard

(Task) To carry out problem identification and escalation

Description This unit is about problem identification and escalation
Scope
This unit/task covers the following:

• Identify problems across:

- Raw materials
- Compounds
- Product
- Equipment
- Others

• Identify solutions to problems

• Take corrective action
• Escalation of unresolved identified problems
Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria

To be competent, the user/individual on the job must be able to:

PC1. Identify defects/indicators of problems

Problem PC2. Identify any wrong practices that may lead to problems
Identification PC3. Identify practices that may impact the final product quality
PC4. Identify if the problem has occurred before
PC5. Identify other operations that might be impacted by the problem
PC6. Ensure that no delays are caused as a result of failure to escalate problems

PC7. Take appropriate materials and sample, conduct tests and evaluate results to
establish reasons to confirm suspected reasons for non-conformance (where
required)
PC8. Consider possible reasons for identification of problems
PC9. Consider applicable corrections and formulate corrective action
Necessary Action PC10. Formulate action in a timely manner
PC11. Communicate problem/remedial action to appropriate parties
PC12. Take corrective action in a timely manner
PC13. Take corrective action for problems identified according to the company
procedures
PC14. Report/document problem and corrective action in an appropriate manner
PC15. Monitor corrective action
PC16. Evaluate implementation of corrective action taken to determine if the

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RSC / N 5004 To Carry Out Problem Identification And Escalation
problem has been resolved
PC17. Ensure that corrective action selected is viable and practical
PC18. Ensure that correct solution is identified to an identified problem
PC19. Take corrective action for problems identified according to the company
procedures
PC20. Ensure that no delays are caused as a result of failure to take necessary action

PC21. Escalate problem as per laid down escalation matrix

PC22. Escalate the problem within stipulated time
Problem Escalation
PC23. Escalate the problem in an appropriate manner
PC24. Ensure that no delays are caused as a result of failure to escalate problems

Knowledge and Understanding (K)

The user/individual on the job needs to know and understand:

KB1. Indicators of problems

KB2. The working of the equipment and accessories( if applicable)
KB3. The impact of operations on the user and equipment( if applicable)
KB4. The impact of operations on the final product ( if applicable)
KB5. The effect of not rectifying the problems identified
KB6. The reason for the occurrence of previous problems
KB7. Measures and steps that have been taken to address the previous problems
B. Technical
KB8. Possible solutions for various problems
Knowledge
KB9. The correct method for carrying out corrective actions outlined for each
problem
KB10. The impact of not carrying out the corrective actions
KB11. The documentation procedure for recording such problems, as per company
norms
KB12. The escalation matrix for reporting problems
KB13. Escalation matrix for reporting unresolved problems
KB14. The time frame within which in which each problem needs to be escalated
KB15. Manner in which each problem needs to be escalated

Skills (S)
Writing Skills
The user/ individual on the job needs to know and understand how to:
SA1. Construct simple sentences and express ideas clearly through written
A. Core Skills/ communication
Generic Skills SA2. Fill up appropriate technical forms, process charts, activity logs in required
format of the company
SA3. Write simple letters, mails, etc
SA4. Perform functional mathematical operations, including apply basic
mathematical principles, such as numbers and space, and techniques such as

39
RSC / N 5004 To Carry Out Problem Identification And Escalation
estimation and approximation, for practical purposes

Reading and Understanding Skills

The user/individual on the job needs to know and understand how to:
SA5. Read and understand manuals, health and safety instructions, memos, reports,
job cards etc
SA6. Read images, graphs, diagrams
SA7. Understand the various coding systems as per company norms
Oral Communication (Listening and Speaking skills)

The user/individual on the job needs to know and understand how to:
SA8. Express statements, opinions or information clearly so that others can hear
and understand
SA9. Respond appropriately to any queries
SA10. Communicate with supervisor
SA11. Communicate with upstream and downstream teams
SA12. Work in a team and other behavioral skills required to support the small group
activities (Quality Circle, Cross Functional Team, Suggestion Scheme)
Integrity

The user/individual on the job needs to know and understand how to:
SA13. Practice honesty with respect to company property and time
SA14. Communicate with people in a form and manner and using language that is
open and respectful
SA15. Resolve any difficulties in relationships with colleagues , or get help from an
appropriate person, in a way that preserves goodwill and trust
Motivation
The user/individual on the job needs to know and understand how to:
SA16. Take responsibility for completing one’s own work assignment
SA17. Take initiative to enhance/learn skills in ones’s area of work
SA18. The capacity to learn from experience in a range of settings and scenarios and
the capacity to reflect on and analyse one’s learning.
SA19. Is open to new ways of doing things
SA20. The capacity to envisage and articulate personal goals; to develop strategies
and take action to achieve them.
Reliability

The user/individual on the job needs to know and understand how to:
SA21. Avoid absenteeism
SA22. Act objectively , rather than impulsively or emotionally when faced with
difficult/stressful or emotional situations
SA23. Work in disciplined factory environment
SA24. Be punctual

40
RSC / N 5004 To Carry Out Problem Identification And Escalation

NOS Version Control

NOS Code
RSC / N 5004

Credits(NVEQF/NVQF/NSQF)
Version number 0.5
[OPTIONAL]
20/03/13
Industry Rubber Manufacturing Drafted on

Industry Sub-sector Tyre and Non- tyre Last reviewed on 05/05/13

Next review date 05/05/14

41