brief history

User Guide
© Copyright 2015 Hewlett-Packard Product notice Software terms

Development Company, L.P.
This guide describes features that are By installing, copying, downloading, or
Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product
proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to
Company under license. Intel, Celeron, be bound by the terms of the HP End User
Centrino, and Pentium are trademarks of Not all features are available in all editions License Agreement (EULA). If you do not
Intel Corporation in the U.S. and other of Windows. This computer may require accept these license terms, your sole
countries. Microsoft and Windows are U.S. upgraded and/or separately purchased remedy is to return the entire unused
registered trademarks of the Microsoft hardware, drivers and/or software to take product (hardware and software) within 14
group of companies. full advantage of Windows functionality. Go days for a full refund subject to the refund
to http://www.microsoft.com for details. policy of your seller.
The information contained herein is subject
to change without notice. The only To access the latest user guide, go to For any further information or to request a
warranties for HP products and services are http://www.hp.com/support, and then select full refund of the price of the computer,
set forth in the express warranty statements your country. Select Drivers & Downloads, please contact your seller.
accompanying such products and services. and then follow the on-screen instructions.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2015
Document Part Number: 814661-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor configuration setting (select models only)
IMPORTANT: Select tablet models are configured with an Intel® Atom™ Processor Z3736F and a
Windows® operating system. Do not change the processor configuration setting in msconfig.exe from
4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You will have to perform a
factory reset to restore the original settings.
v
vi Processor configuration setting (select models only)
Table of contents
1 Starting right ...................................................................................................................................................... 1

Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ......................................................................................................................... 4

Locating hardware ................................................................................................................................ 4
Locating software ................................................................................................................................. 4
Right side ............................................................................................................................................. 5
Left side ................................................................................................................................................ 6
Display .................................................................................................................................................. 7
Top edge .............................................................................................................................................. 8
Bottom edge ......................................................................................................................................... 8
Labels ................................................................................................................................................... 9
3 Using the keyboard base ................................................................................................................................ 10

Keyboard base components ............................................................................................................... 10
Top ..................................................................................................................................... 10
Lights ................................................................................................................................. 11
TouchPad .......................................................................................................................... 12
Connecting the tablet to the keyboard base ....................................................................................... 13
4 Connecting to a network ................................................................................................................................. 14

Connecting to a wireless network ....................................................................................................... 14
Using the wireless controls ................................................................................................ 14
Wireless button ................................................................................................. 14
Operating system controls ................................................................................ 14
Connecting to a WLAN ...................................................................................................... 15
Using Bluetooth wireless devices (select models only) ..................................................... 15
Sharing data and drives and accessing software ............................................................................... 16
5 Enjoying entertainment features ..................................................................................................................... 17

Using a webcam ................................................................................................................................. 17
Using audio ........................................................................................................................................ 17
Connecting speakers ......................................................................................................... 17
Connecting headphones .................................................................................................... 17
vii
Connecting a microphone .................................................................................................. 17
Connecting headsets ......................................................................................................... 18
Using Bang & Olufsen audio (select models only) ............................................................. 18
Accessing Audio Control Panel ......................................................................... 18
Using B&O Play audio (select models only) ...................................................................... 18
Accessing Audio Control Panel ......................................................................... 18
Using sound settings ......................................................................................................... 18
Using video ......................................................................................................................................... 19
Connecting video devices using an HDMI cable (select models only) .............................. 19
Setting up HDMI audio ...................................................................................... 20
Discovering and connecting to Miracast-compatible wireless displays (select models
only) ................................................................................................................................... 21
6 Navigating the screen ..................................................................................................................................... 22

Using the TouchPad and touch screen gestures ............................................................................... 22
Tap ..................................................................................................................................... 22
Two-finger pinch zoom ...................................................................................................... 23
Two-finger scroll (TouchPad only) ..................................................................................... 23
Two-finger tap (TouchPad only) ........................................................................................ 23
Right-edge swipe (touch screen only) ............................................................................... 24
Left-edge swipe (touch screen only) .................................................................................. 24
Top-edge swipe and bottom-edge swipe (touch screen only) ........................................... 24
One-finger slide (touch screen only) .................................................................................. 24
Using the keyboard and optional mouse ............................................................................................ 25
Using the on-screen keyboard ........................................................................................................... 25
7 Managing power ............................................................................................................................................. 26

Initiating and exiting Sleep and Hibernation ....................................................................................... 26
Manually initiating and exiting Sleep .................................................................................. 26
Manually initiating and exiting Hibernation (select models only) ....................................... 26
Setting password protection on wakeup (exiting Sleep or Hibernation) ............................ 27
Using the power meter and power settings ........................................................................................ 27
Running on battery power .................................................................................................................. 28
Factory-sealed battery ....................................................................................................... 28
Finding battery information ................................................................................................ 28
Conserving battery power .................................................................................................. 28
Identifying low battery levels .............................................................................................. 29
Resolving a low battery level ............................................................................................. 29
Resolving a low battery level when external power is available ........................ 29
Resolving a low battery level when no power source is available ..................... 29
Resolving a low battery level when the computer cannot exit Hibernation ....... 29
viii
Running on AC power ........................................................................................................................ 29
Troubleshooting power problems ...................................................................................... 30
Shutting down (turning off) the computer ........................................................................................... 30
8 Maintaining your computer .............................................................................................................................. 32

Improving performance ...................................................................................................................... 32
Using Disk Defragmenter ................................................................................................... 32
Using Disk Cleanup ........................................................................................................... 32
Updating programs and drivers .......................................................................................................... 32
Cleaning your computer ..................................................................................................................... 33
Cleaning procedures .......................................................................................................... 33
Cleaning the display .......................................................................................... 33
Cleaning the sides or cover ............................................................................... 33
Cleaning the TouchPad, keyboard, or optional mouse ..................................... 34
Traveling with or shipping your computer ........................................................................................... 34
9 Securing your computer and information ........................................................................................................ 36

Using passwords ................................................................................................................................ 36
Setting Windows passwords .............................................................................................. 36
Setting Setup Utility (BIOS) passwords ............................................................................. 37
Using Internet security software ......................................................................................................... 37
Using antivirus software ..................................................................................................... 37
Using firewall software ....................................................................................................... 38
Installing software updates ................................................................................................................. 38
Installing critical security updates ....................................................................................................... 38
Using HP Touchpoint Manager (select models only) ......................................................................... 38
Securing your wireless network .......................................................................................................... 39
Backing up your software applications and information ..................................................................... 39
10 Using Setup Utility (BIOS) ............................................................................................................................. 40

Starting Setup Utility (BIOS) ............................................................................................................... 40
Updating Setup Utility (BIOS) ............................................................................................................. 40
Determining the BIOS version ........................................................................................... 40
Downloading a BIOS update ............................................................................................. 41
Synchronizing a tablet and keyboard (select models only) ................................................................ 42
11 Using HP PC Hardware Diagnostics (UEFI) ................................................................................................. 43

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ................................................ 44
ix
12 Backing up, restoring, and recovering .......................................................................................................... 45
Creating recovery media and backups ............................................................................................... 45
Creating HP Recovery media (select models only) ........................................................... 45
Using Windows tools .......................................................................................................................... 46
Restore and recovery ......................................................................................................................... 46
Recovering using HP Recovery Manager .......................................................................... 47
What you need to know before you get started ................................................. 47
Using the HP Recovery partition (select models only) ...................................... 48
Using HP Recovery media to recover ............................................................... 48
Changing the computer boot order ................................................................... 49
Removing the HP Recovery partition (select models only) ............................... 49
13 Specifications ................................................................................................................................................ 50
Input power ......................................................................................................................................... 50
Operating environment ....................................................................................................................... 50
14 Electrostatic Discharge ................................................................................................................................. 51
15 Accessibility .................................................................................................................................................. 52
Supported assistive technologies ....................................................................................................... 52
Contacting support ............................................................................................................................. 52
Index ................................................................................................................................................................... 53
x
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after you set up your computer, fun things to do with your
computer, and where to find additional HP resources.
Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:

1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
NOTE: HP picks is available in select countries only.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of
your smart investment:
● Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 45.
● If you haven’t already done so, connect to a wired or wireless network. See details in Connecting
to a network on page 14.
● Become familiar with the computer hardware and software. For more information, see Getting to
know your computer on page 4 and Enjoying entertainment features on page 17.
● Update or purchase antivirus software. See Using antivirus software on page 37.
Visit the HP Apps Store 1

More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions ● Overview of computer setup and features
Help and Support ● A broad range of how-to information and troubleshooting tips
To access Help and Support:
▲ From the Start screen, type help, and then from

the Search window, select Help and Support. For
U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Worldwide support ● Online chat with an HP technician (select countries only)
To get support in your language, go to ● Support telephone numbers

http://welcome.hp.com/country/us/en/
wwcontact_us.html. ● HP service center locations
Safety & Comfort Guide ● Proper workstation setup
To access this guide: ● Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury
1. From the Start screen, type support, and then
select the HP Support Assistant app. ● Electrical and mechanical safety information
‒ or –
From the Windows desktop, select the question

mark icon in the taskbar.
2. Select My computer, and then select User

guides.
‒ or –
Go to http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices ● Important regulatory notices, including information about
proper battery disposal, if needed.
To access this document:

select the HP Support Assistant app.
‒ or –

2. Select My computer, and then select User

guides.
Limited Warranty* ● Specific warranty information about this computer

‒ or –

2 Chapter 1 Starting right

Resource Contents
2. Select My computer, and then select Warranty

and services.
‒ or –
Go to http://www.hp.com/go/orderdocuments.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in
the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the
warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products
purchased in Asia Pacific, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore
911507. Include your product name, and your name, phone number, and postal address.
More HP resources 3
2 Getting to know your computer
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select Control
Panel.
2. Select System and Security, select System, and then select Device Manager in the left column.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn
+esc (select models only).
Locating software
To find out what software is installed on your computer:
▲ From the Start screen, select the down arrow in the lower-left corner of the screen.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select
Programs and Features.
4 Chapter 2 Getting to know your computer

Right side
Component Description
(1) Volume buttons Controls speaker volume on the tablet.
▲ To increase speaker volume, press the + edge of the

button.
(2) Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you

to the previous screen.
(3) Memory card reader Reads optional memory cards that enable you to store,
manage, share or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the

computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is firmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the

memory card reader.
(4) HDMI port Connects an optional video or audio device, such as a

high-definition television, any compatible digital or audio
component, or a high-speed High-Definition Multimedia
Interface (HDMI) device.
(5) Power connector Connects an AC adapter.
(6) AC adapter/battery light ● White: The AC adapter is connected and the battery is
fully charged.
● Blinking white: The AC adapter is disconnected and

the battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery

is charging.
● Off: The battery is not charging.
(7) USB 2.0 port Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
Right side 5
Left side
Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones,

(microphone) jack earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, lower

the volume setting before putting on headphones, earbuds,
or a headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
▲ From the Start screen, type support, and then select

the HP Support Assistant app.
‒ or –
From the Windows desktop, select the question mark

icon in the taskbar.
NOTE: When a device is connected to the jack, the

computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and
audio-in (microphone).

Display
(1) WLAN antenna* Sends and receives wireless signals to communicate with
wireless local area networks (WLANs).
(2) Webcam Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
To use the webcam:
▲ From the Start screen, type camera, and then select

Camera from the list of applications.
(3) Webcam light On: The webcam is in use.
(4) Ambient light sensor Automatically adjusts the display brightness based on the
lighting conditions in your environment.
(5) Speakers (2) Produce sound
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your
country or region.
From the Start screen, type support, and then select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in the taskbar.
Display 7
Top edge
(1) Power button ● When the tablet is off, press the button to turn on the
tablet.
● When the tablet is on, press the button briefly to initiate

Sleep.
● When the tablet is in the Sleep state, press the button

briefly to exit Sleep.
● When the tablet is in Hibernation, press the button

briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown

procedures are ineffective, press and hold the power button
down for at least 10 seconds to turn off the tablet.
To learn more about your power settings, see your power

options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
(2) Internal microphones Record sound.
Bottom edge
(1) Alignment posts(2) Allow the display to open and close.
(2) Docking port Connects the tablet to the keyboard base.

Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of
the computer, inside the battery bay, under the service door, or on the back of the display.
● Service label—Provides important information to identify your computer. When contacting

support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select models only)
● Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains
the Windows Product Key. You may need the Product Key to update or troubleshoot the
operating system. HP platforms with Windows 8 or Windows 8.x preinstalled do not have the
physical label. Instead a Digital Product Key is electronically installed.
NOTE: The Digital Product Key is automatically recognized and activated by Microsoft
operating systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-
approved recovery methods.
● Regulatory label(s)—Provide(s) regulatory information about the computer.

● Wireless certification label(s)—Provide(s) information about optional wireless devices and the
approval markings for the countries or regions in which the devices have been approved for use.
Labels 9
3 Using the keyboard base
Your tablet includes a full-size, detachable Bluetooth keyboard base for easy navigation. After the
keyboard base is paired, you can use the keyboard base either attached or detached from the tablet.
Keyboard base components

Top
(1) esc key Displays system information when pressed in combination

with the fn key.
(2) fn key Executes frequently used system functions when pressed in

combination with the esc key, action keys, or the spacebar.
(3) Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Use the Windows icon when the touch screen

includes a flag icon
NOTE: Pressing the Windows key again will return you to

the previous screen.
(4) Action keys Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the

radiance backlight keyboard feature off or on.
10 Chapter 3 Using the keyboard base

Lights
(1) Caps lock light On: Caps lock is on, which switches the keys to all capital
letters.
(2) Mute light ● Amber: Computer sound is off.
● Off: Computer sound is on.
Keyboard base components 11

TouchPad
(1) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
(2) Left control zone Textured area that allows you to perform additional
gestures.
NOTE: For more information on additional gestures, see

Using the TouchPad and touch screen gestures
on page 22.
(3) Right control zone Textured area that allows you to perform additional
gestures.
NOTE: For more information on additional gestures, see

on page 22.
12 Chapter 3 Using the keyboard base

Connecting the tablet to the keyboard base
● To connect the tablet to the keyboard base, insert the tablet docking port into the keyboard base
docking connector.
● To remove the tablet from the keyboard base, lift one corner (1) of the tablet to release it.
Connecting the tablet to the keyboard base 13

4 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network

Your computer may be equipped with one or more of the following wireless devices:
● WLAN device—Connects the computer to wireless local area networks (commonly referred to as
Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places
such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile
wireless device in your computer communicates with a wireless router or a wireless access
point.
● Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, the Internet, and networking, see the information
and website links provided in Help and Support.
▲ From the Start screen, type help, and then select Help and Support.
Using the wireless controls

You can control the wireless devices in your computer using one or more of these features:
● Wireless button or wireless key (also called the airplane mode key) (referred to in this chapter as
the wireless button)
● Operating system controls
Wireless button
The computer has a wireless button and one or more wireless devices. All the wireless devices on
your computer are enabled at the factory.
NOTE: Because the wireless devices are enabled at the factory, you can use the wireless button to
turn on or turn off all the wireless devices simultaneously.
Operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use operating system controls:
‒ or –
14 Chapter 4 Connecting to a network

Panel.
2. Select Network and Internet, and then select Network and Sharing Center.
For more information, see the information provided in Help and Support.
Connecting to a WLAN
NOTE: When you are setting up Internet access in your home, you must establish an account with
an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP.
The ISP will help set up the modem, install a network cable to connect your wireless router to the
modem, and test the Internet service.
To connect to a WLAN, follow these steps:

1. Be sure that the WLAN device is on.
2. From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of
the screen to reveal the charms.
3. Select Settings, and then select the network status icon.
4. Select your WLAN from the list.
5. Select Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then select Next to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click or tap and hold the network status icon, and then select Open Network and Sharing Center.
Select Set up a new connection or network. A list of options is displayed, allowing you to
manually search for and connect to a network or to create a new network connection.
6. Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices (select models only)

A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
● Computers (desktop, notebook)
● Phones (cellular, cordless, smartphone)
● Imaging devices (printer, camera)
● Audio devices (headset, speakers)
Connecting to a wireless network 15

● Mouse
● External keyboard
Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth
devices. For information about configuring and using Bluetooth devices, see the Bluetooth software
Help.
Sharing data and drives and accessing software

When your computer is part of a network, you are not limited to using only the information that is
stored in your computer. Computers connected to the network can exchange software and data with
each other.
For more information about sharing files, folders, or drives, see the information provided in Help and
Support.
NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared.
16 Chapter 4 Connecting to a network

5 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your computer an even more powerful
entertainment center, connect external devices like a monitor, projector, TV, speakers, or
headphones.
Using a webcam
Your computer has an integrated webcam that records video and captures photographs. Some
models may allow you to video conference and chat online using streaming video.
▲ To start the webcam, from the Start screen, type camera, and then select Camera from the list
of applications.
Using audio
On your computer, or on select models using an external optical drive, you can play music CDs,
download and listen to music, stream audio content from the web (including radio), record audio, or
mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio
devices such as speakers or headphones.
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port or to the audio-
out (headphone) jack on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To
connect high-definition speakers to the computer, see Setting up HDMI audio on page 20. Before
connecting speakers, lower the volume setting.
Connecting headphones
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on
headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and
Environmental Notices. To access this document, from the Start screen, type support, and then
You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in
(microphone) combo jack on your computer.
To connect wireless headphones to your computer, follow the device manufacturer's instructions.
Connecting a microphone
To record audio, connect a microphone to the microphone jack on the computer. For best results
when recording, speak directly into the microphone and record sound in a setting free of background
noise.
Using a webcam 17
Connecting headsets
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on
headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and
Environmental Notices. To access this document, from the Start screen, type support, and then
Headphones combined with a microphone are called headsets. You can connect wired headsets to
the audio-out (headphone)/audio-in (microphone) jack on your computer.
To connect wireless headsets to your computer, follow the device manufacturer's instructions.
Using Bang & Olufsen audio (select models only)

Bang & Olufsen audio is an enhanced audio feature that provides a deep, controlled bass while
maintaining a clear sound. You can experience Bang & Olufsen through the computer's internal
speakers or through audio headphones connected to the headphone jack.
Accessing Audio Control Panel

Use Bang & Olufsen Audio Control Panel to view and manually control audio and bass settings.
1. From the Start screen, type control panel, select Control Panel, select Hardware and
Sound, and then select Bang & Olufsen Audio Control Panel.
‒ or –
Panel.
2. Select Hardware and Sound, and then select Bang & Olufsen Audio Control Panel.
Using B&O Play audio (select models only)

B&O Play audio is an enhanced audio feature that provides a deep, controlled bass while maintaining
a clear sound. You can experience B&O Play audio through the computer's internal speakers or
through audio headphones connected to the audio-out (headphone)/audio-in (microphone) combo
jack.
Accessing Audio Control Panel

Use B&O Play Audio Control Panel to view and manually control audio and bass settings.
▲ From the Start screen, type control panel, select Control Panel, select Hardware and
Sound, and then select B&O Play Control Panel.
‒ or –
Panel. Select Hardware and Sound, and then select B&O Play Control Panel.
Using sound settings

Sound settings control volume, sounds applied to programs, speakers, microphones, headsets, and
other audio features on your computer.
18 Chapter 5 Enjoying entertainment features

To view or change the volume:
–or–
Panel.
2. Select Hardware and Sound.
3. Under Sound, select Adjust system volume, and then follow the on-screen instructions.
To view or change sound settings:
–or–
Panel.
2. Select Hardware and Sound.
3. Select Sound, and then follow the on-screen instructions.
For more information about the audio features on your computer, refer to Help and Support.
Using video
Your computer is a powerful video device that enables you to watch streaming video from your
favorite websites and download video and movies to watch on your computer when you are not
connected to a network.
To enhance your viewing enjoyment, use one of the video ports on the computer to connect an
external monitor, projector, or TV.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer,
using the correct cable. Follow the device manufacturer's instructions.
For information on using your video features, refer to Help and Support.
Connecting video devices using an HDMI cable (select models only)

NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased
separately.
To see the computer screen image on a high-definition TV or monitor, connect the high-definition
device according to the following instructions:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
Using video 19
2. Connect the other end of the cable to the high-definition TV or monitor.
3. Press f4 to alternate the computer screen image between 4 display states:
● Computer only: View the screen image on the computer only.
● Duplicate: View the screen image simultaneously on both the computer and the external
device.
● Extend: View the screen image extended across both the computer and the external
device.
● External screen only: View the screen image on the external device only.
Each time you press f4, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen
resolution of the external device, as follows. From the Start screen, type control panel, and
then select Control Panel. Select Appearance and Personalization. Under Display, select Adjust
screen resolution.
Setting up HDMI audio

HDMI is the only video interface that supports high-definition video and audio. After you connect an
HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
1. From the Windows desktop, right-click or tap and hold the Speakers icon in the notification area,
at the far right of the taskbar, and then select Playback devices.
2. On the Playback tab, select the name of the digital output device.
3. Select Set Default, and then select OK.
To return the audio stream to the computer speakers:
1. From the Windows desktop, right-click or tap and hold the Speakers icon in the notification area,
at the far right of the taskbar, and then select Playback devices.
2. On the Playback tab, select Speakers.
3. Select Set Default, and then select OK.
20 Chapter 5 Enjoying entertainment features

Discovering and connecting to Miracast-compatible wireless displays (select
models only)
To discover and connect to Miracast-compatible wireless displays without leaving your current apps,
follow the steps below.
To open Miracast:
▲ Point to the upper-right or lower-right corner of the Start screen to display the charms, select
Devices, select Project, and then follow the on-screen instructions.
– or –
On select computer models, from the Start screen, select the HP Quick Access to Miracast icon,
and then follow the on-screen instructions.
NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the
documentation that came with your TV or secondary display device.
Using video 21
6 Navigating the screen
To quickly return to the Start screen, press the Windows key on a keyboard or the Windows
button on a tablet.
You can navigate the computer screen in the following ways:

● Use touch gestures directly on the computer screen
● Use touch gestures on the TouchPad
● Use keyboard and optional mouse (mouse purchased separately)
NOTE: An external USB mouse (purchased separately) can be connected to a USB port on the
computer.

The TouchPad helps you navigate the computer screen and control the pointer using simple touch
gestures. You can also use the left and right TouchPad buttons as you would use the corresponding
buttons on an external mouse. To navigate a touch screen (select models only), touch the screen
directly using gestures described in this chapter.
You can also customize gestures and view demonstrations of how they work. From the Start screen,
type control panel, select Control Panel, and then select Hardware and Sound. Under Devices
and Printers, select Mouse.
NOTE: Unless noted, gestures can be used on the TouchPad or a touch screen (select models
only).
Tap
Use the tap/double-tap gesture to select or open an item on the screen.
● Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to
select the item. Double-tap an item to open it.
22 Chapter 6 Navigating the screen

Two-finger pinch zoom
Use the two-finger pinch zoom to zoom out or in on images or text.
● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving
your fingers together.
● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
your fingers apart.
Two-finger scroll (TouchPad only)

Use the two-finger scroll to move up, down, or sideways on a page or image.
● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
right.
Two-finger tap (TouchPad only)

Use the two-finger tap to open the menu for an object on the screen.
NOTE: The two-finger tap performs the same function as right-clicking with the mouse.
● Tap two fingers on the TouchPad zone to open the options menu for the selected object.
Using the TouchPad and touch screen gestures 23

Right-edge swipe (touch screen only)
Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access
devices, or change settings.
● Gently swipe your finger inward from the right edge of the touch screen to reveal the charms.
Left-edge swipe (touch screen only)

Use the left-edge swipe to reveal your open apps so that you can switch between them quickly.
● Gently swipe your finger inward from the left edge of the touch screen. Then, without lifting your
finger, swipe back toward the left edge to reveal all open apps.
Top-edge swipe and bottom-edge swipe (touch screen only)

Use the top-edge swipe or bottom-edge swipe to display command options that allow you to
customize an open app.
IMPORTANT: The function of the top-edge swipe varies depending on the app.
● Gently swipe your finger from the top edge or the bottom edge to reveal the app command
options.
One-finger slide (touch screen only)

Use the one-finger slide to pan or scroll through lists and pages, or to move an object.
24 Chapter 6 Navigating the screen

● To scroll across the screen, lightly slide one finger across the screen in the direction you want to
move.
● To move an object, press and hold your finger on an object, and then drag your finger to move
the object.
Using the keyboard and optional mouse

The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as
you do using touch gestures. The keyboard also allows you to use action keys and key combinations
to perform specific functions.
TIP: The Windows key on a keyboard or the Windows button on a tablet allows you to
quickly return to the Start screen from an open app or the Windows desktop. Press the button or key
again to return to the previous screen.
NOTE: Depending on the country or region, your keyboard may have different keys and keyboard
functions than those discussed in this section.
Using the on-screen keyboard

You may want to enter data into a data field. This may be required when you set up a wireless
network configuration or a weather reporting location, or when you access user accounts on Internet
sites. The tablet has an on-screen keyboard that is displayed when you need to enter such
information.
1. To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed.
– or –
Tap the keyboard icon on the right side of the notification area.
2. To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the
desired size.
3. Tap each character, continuing until you have spelled out the name or word that you are
entering into the data field.
NOTE: Hot keys do not display or function on the on-screen keyboard.

NOTE: Suggested words may be displayed at the top of the on-screen keyboard. If an
appropriate word is displayed, tap it to select it.
4. Tap enter on the keyboard.
Using the keyboard and optional mouse 25

7 Managing power
Your computer can operate on either battery power or external power. When the computer is running
on battery power only and an AC power source is not available to charge the battery, it is important to
monitor and conserve the battery charge.
Initiating and exiting Sleep and Hibernation

Windows has two power-saving states, Sleep and Hibernation.
● Sleep—The Sleep state is automatically initiated after a period of inactivity. Your work is saved
to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually.
For more information, see Manually initiating and exiting Sleep on page 26.
● Hibernation—The Hibernation state is automatically initiated if the battery reaches a critical level.
In the Hibernation state, your work is saved to a hibernation file and the computer powers down.
You can also initiate Hibernation manually. For more information, see Manually initiating and
exiting Hibernation (select models only) on page 26.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate the Sleep state while reading from or
writing to an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in the Hibernation state.
Manually initiating and exiting Sleep

You can initiate Sleep in any of the following ways:
● Close the display.
● From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of
the screen to reveal the charms. Select Settings, select the Power icon, and then select Sleep.
You can exit Sleep in any of the following ways:
● Briefly press the power button.
● If the computer is closed, raise the display.
● Press a key on the keyboard.
● Tap the TouchPad.
When the computer exits Sleep, the power lights turn on and your work returns to the screen.
NOTE: If you have set a password to be required on exiting Sleep, you must enter your Windows
password before your work returns to the screen.
Manually initiating and exiting Hibernation (select models only)

You can enable user-initiated Hibernation and change other power settings and timeouts using Power
Options.
26 Chapter 7 Managing power

1. From the Start screen, type power options, and then select Power options.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select Power
Options.
2. In the left pane, select Choose what the power button does.
3. Select Change Settings that are currently unavailable.
4. In the When I press the power button area, select Hibernate.
5. Select Save changes.
To exit Hibernation:
▲ Briefly press the power button.
When the computer exits Hibernation, the power lights turn on and your work returns to the screen.
NOTE: If you have set a password to be required on exiting Hibernation, you must enter your
Windows password before your work returns to the screen.
Setting password protection on wakeup (exiting Sleep or Hibernation)

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. From the Start screen, type power options, and then select Power options.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select Power
Options.
2. In the left pane, select Require a password on wakeup.
3. Select Change Settings that are currently unavailable.
4. Select Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, select Create or change your user account password, and then follow the on-screen
instructions. If you do not need to create or change a user account password, go to step 5.
5. Select Save changes.
Using the power meter and power settings

The power meter is located on the Windows desktop. The power meter allows you to quickly access
power settings and view the remaining battery charge.
● To view the percentage of remaining battery charge and the current power plan, place the
mouse pointer over the power meter icon.
● To use Power Options, select the power meter icon, and then select an item from the list. From
the Start screen, you can also type power options, and then select Power Options.
Different power meter icons indicate whether the computer is running on battery or external power.
Placing the mouse pointer over the icon reveals a message if the battery has reached a low or critical
battery level.
Using the power meter and power settings 27

Running on battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is off and unplugged from external power, the
battery in the computer slowly discharges. The computer displays a message when the battery
reaches a low or critical battery level.
Computer battery life varies, depending on power management settings, programs running on the
computer, screen brightness, external devices connected to the computer, and other factors.
Factory-sealed battery
To monitor the status of the battery, or if the battery is no longer holding a charge, run Battery Check.
1. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or –
From the Windows desktop, select the question mark icon in the taskbar.
2. Select Battery and performance. If Battery Check indicates that your battery should be replaced,
contact support.
The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing
the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact
support. When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for battery disposal.
Finding battery information

To access battery information:
‒ or –
2. Select Battery and Performance.
HP Support Assistant provides the following tools and information about the battery:
● Battery Check
● Information about battery types, specifications, life cycles, and capacity
Conserving battery power

To conserve battery power and maximize battery life:
● Lower the brightness of the display.
● Select the Power saver setting in Power Options.
● If the computer will be unused and unplugged from external power for more than 2 weeks,
remove the user-replaceable battery from the computer and store it separately in a cool, dry
place.
● Turn off wireless devices when you are not using them.
● Disconnect unused external devices that are not plugged into an external power source, such as
an external hard drive connected to a USB port.

● Stop, disable, or remove any external media cards that you are not using.
● Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low or critical battery level,
the following behavior occurs:
● The battery light (select models only) indicates a low or critical battery level.
– or –
● The power meter icon on the Windows desktop shows a low or critical battery notification.
NOTE: For additional information about the power meter, see Using the power meter and
power settings on page 27.
The computer takes the following actions for a critical battery level:
● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
briefly in the Sleep state and then shuts down and loses any unsaved information.
● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
Resolving a low battery level

Resolving a low battery level when external power is available
Connect one of the following to the computer and to external power:
● AC adapter
● Optional docking or expansion device
● Optional power adapter purchased as an accessory from HP
Resolving a low battery level when no power source is available

Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
1. Connect the AC adapter to the computer and to external power.
2. Exit Hibernation by pressing the power button.
Running on AC power
For information about connecting to AC power, refer to the Setup Instructions poster provided in the
computer box.
The computer does not use battery power when the computer is connected to AC power with an
approved AC adapter or an optional docking/expansion device.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Connect the computer to AC power under any of the following conditions:
Running on AC power 29
WARNING! Do not charge the computer battery while you are aboard aircraft.
● When charging or calibrating a battery

● When installing or modifying system software
● When running Disk Defragmenter on computers with internal hard drives
● When performing a backup or recovery
When you connect the computer to AC power:
● The battery begins to charge.
● The screen brightness increases.
● The power meter icon on the Windows desktop changes appearance.
When you disconnect AC power:
● The computer switches to battery power.
● The screen brightness automatically decreases to save battery life.
● The power meter icon on the Windows desktop changes appearance.
Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
● The computer does not turn on.
● The display does not turn on.
● The power lights do not turn on.
To test the AC adapter:
1. Shut down the computer.
2. Connect the AC adapter to the computer and to the power cord, and then plug the power cord
into an AC outlet.
3. Turn on the computer.
● If the power lights turn on, the AC adapter is working properly.
● If the power lights remain off, check the connection from the AC adapter to the computer
and the connection from the power cord to the AC outlet to be sure that the connections are
secure.
● If the connections are secure and the power lights remain off, the AC adapter is not
functioning and should be replaced.
Contact support for information about obtaining a replacement AC power adapter.
Shutting down (turning off) the computer

CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work
before shutting down the computer.

The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
● When you are connecting an external hardware device that does not connect to a USB or video
port
● When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows Shut down command.
NOTE: If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by
briefly pressing the power button.
1. Save your work and close all open programs.

2. From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of
the screen to reveal the charms.
3. Select Settings, select the Power icon, and then select Shut down.
– or –
Right-click or tap and hold the Start button in the lower-left corner of the screen, select Shut
down or sign out, and then select Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
● Press ctrl+alt+delete, select the Power icon, and then select Shut Down.
● Press and hold the power button for at least 10 seconds.
● Disconnect the computer from external power.
Shutting down (turning off) the computer 31

8 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This
chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides
instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with
(or shipping) the computer.
Improving performance
You can improve the performance of your computer by performing regular maintenance tasks with
tools such as Disk Defragmenter and Disk Cleanup.
Using Disk Defragmenter

HP recommends using Disk Defragmenter to defragment your hard drive at least once a month.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
To run Disk Defragmenter:

1. Connect the computer to AC power.
2. From the Start screen, type defragment, and then select Defragment and optimize your drives.
3. Follow the on-screen instructions.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup

Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up
disk space and help the computer run more efficiently.
To run Disk Cleanup:
1. From the Start screen, type disk, and then select one of the following:
● Free up disk space on this PC
● Uninstall apps to free up disk space
Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis. Updates can resolve
issues and bring new features and options to your computer. For example, older graphics
components might not work well with the most recent gaming software. Without the latest driver, you
would not be getting the most out of your equipment.
Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
addition, register to receive automatic notifications when updates become available.
32 Chapter 8 Maintaining your computer

If you would like to update your programs and drivers, follow these instructions:
-or-
2. Select Updates and tune-ups, and then select Check for HP updates now.
Cleaning your computer

Use the following products to safely clean your computer:
● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,
disposable wipes, which come in a variety of brands)
● Alcohol-free glass-cleaning fluid
● Solution of water and mild soap
● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
● Static-free cloth wipes
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are
not sure that a cleaning product is safe for your computer, check the product contents to make sure
that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons
are not included in the product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and
cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING! To prevent electric shock or damage to components, do not attempt to clean your
computer while it is on.
1. Turn off the computer.
2. Disconnect AC power.
3. Disconnect all powered external devices.
CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any computer surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that a display is dry before you close the computer.
Cleaning the sides or cover

To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning
solutions listed previously, or use an acceptable disposable wipe.
Cleaning your computer 33

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad, keyboard, or optional mouse

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
CAUTION: To prevent damage to internal components, do not allow liquids to drip between the
keys.
● To clean the TouchPad, keyboard, or optional mouse (purchased separately), use a soft
microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or
use an acceptable disposable wipe.
● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
can of compressed air with a straw extension.
Traveling with or shipping your computer

If you have to travel with or ship your computer, follow these tips to keep your equipment safe.
● Prepare the computer for traveling or shipping:
◦ Back up your information to an external drive.
◦ Remove all discs and all external media cards, such as memory cards.
◦ Turn off and then disconnect all external devices.
◦ Shut down the computer.
● Take along a backup of your information. Keep the backup separate from the computer.
● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your luggage.
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you
when you are allowed to use your computer. In-flight computer use is at the discretion of the
airline.
● If you are shipping the computer or a drive, use suitable protective packaging and label the
package “FRAGILE.”
● The use of wireless devices may be restricted in some environments. Such restrictions may
apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are
uncertain of the policy that applies to the use of a wireless device in your computer, ask for
authorization to use your computer before you turn it on.
● If you are traveling internationally, follow these suggestions:
34 Chapter 8 Maintaining your computer

◦ Check the computer-related customs regulations for each country or region on your
itinerary.
◦ Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
Traveling with or shipping your computer 35

9 Securing your computer and information
Computer security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications,
the Setup Utility (BIOS), and other third-party software can help protect your computer from a variety
of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT: Some security features listed in this chapter may not be available on your computer.
Using passwords
A password is a group of characters that you choose to secure your computer information and to
protect online transactions. Several types of passwords can be set. For example, when you set up
your computer for the first time, you were asked to create a user password to secure your computer.
Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on
your computer.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows
security feature.
To create and save passwords, use the following tips:
● To reduce the risk of being locked out of the computer, record each password and store it in a
secure place away from the computer. Do not store passwords in a file on the computer.
● When creating passwords, follow requirements set by the program.
● Change your passwords at least every 3 months.
● An ideal password is long and has letters, punctuation, symbols, and numbers.
● Before you send your computer for service, back up your files, delete confidential files, and then
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords:
▲ From the Start screen, type support, and then select the HP Support Assistant app.
-or-
Setting Windows passwords

Password Function
User password Protects access to a Windows user account.
Administrator password Protects administrator-level access to computer contents.
NOTE: This password cannot be used to access Setup

Utility (BIOS) contents.
36 Chapter 9 Securing your computer and information

Setting Setup Utility (BIOS) passwords
Password Function
Administrator password ● Must be entered each time you access Setup Utility
(BIOS).
● If you forget your administrator password, you cannot

access Setup Utility (BIOS).
Power-on password ● Must be entered each time you turn on or restart the
computer.
● If you forget your power-on password, you cannot turn

on or restart the computer.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
NOTE: To start Setup Utility, your computer must be in notebook mode and you must use the
keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot
access Setup Utility.
1. Start Setup Utility (BIOS):

● Computers or tablets with keyboards:
▲ Turn on or restart the computer, quickly press esc, and then press f10.
● Tablets without keyboards:
1. Turn on or restart the tablet, and then quickly hold down the volume down button.
2. Tap f10.
2. Select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
Using Internet security software

When you use your computer to access email, a network, or the Internet, you potentially expose your
computer to computer viruses, spyware, and other online threats. To help protect your computer,
Internet security software that includes antivirus and firewall features may be preinstalled on your
computer as a trial offer. To provide ongoing protection against newly discovered viruses and other
security risks, security software must be kept up to date. It is strongly recommended that you upgrade
the security software trial offer or purchase the software of your choice in order to fully protect your
computer.
Using antivirus software

Computer viruses can disable programs, utilities, or the operating system, or cause them to function
abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any
damage they have caused.
To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to
date.
Using Internet security software 37

An antivirus program may be preinstalled on your computer. It is strongly recommended that you use
the antivirus program of your choice in order to fully protect your computer.
For more information about computer viruses, from the Start screen, type support, and then select
the HP Support Assistant app.
Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be
software you install on your computer and/or network, or it can be a combination of both hardware
and software.
There are two types of firewalls to consider:
● Host-based firewalls—Software that protects only the computer it is installed on.
● Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Installing software updates

HP, Windows, and third-party software installed on your computer should be regularly updated to
correct security problems and improve software performance. For more information, see Updating
programs and drivers on page 32.
Installing critical security updates

CAUTION: Microsoft sends out alerts regarding critical updates. To protect the computer from
security breaches and computer viruses, install all critical updates from Microsoft as soon as you
receive an alert.
You can install these updates manually or automatically.

To view or change the settings:
1. From the Start screen, type control panel.
‒ or –
Panel.
2. Select System and Security, select Windows Update, select Change settings, and then follow
the on-screen instructions.
Using HP Touchpoint Manager (select models only)

HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage
and secure their company assets. HP Touchpoint Manager helps protect devices against malware
and other attacks, monitors device health, and enables you to reduce time spent solving end-user
device and security issues. You can quickly download and install the software, which is highly cost
effective relative to traditional in-house solutions.
38 Chapter 9 Securing your computer and information

Securing your wireless network
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security.
Backing up your software applications and information

Regularly back up your software applications and information to protect them from being permanently
lost or damaged through a virus attack or a software or hardware failure. For more information, see
Backing up, restoring, and recovering on page 45.
Securing your wireless network 39

10 Using Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)

CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.

▲ Turn on or restart the computer, quickly press esc, and then press f10.
1. Turn on or restart the tablet, and then quickly hold down the volume down button.
2. Tap f10.
Updating Setup Utility (BIOS)

Updated versions of Setup Utility (BIOS) may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version

To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your
computer.
BIOS version information (also known as ROM date and System BIOS) can be accessed from the
Start screen by typing support, selecting the HP Support Assistant app, selecting My computer, and
then selecting System Information, or by using Setup Utility (BIOS).
To use Setup Utility (BIOS):
1. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 40).
2. Select Main, and then make note of the BIOS version.
3. Select Exit, select Exit Discarding Changes, and then follow the on-screen instructions.
40 Chapter 10 Using Setup Utility (BIOS)

To check for later BIOS versions, see Downloading a BIOS update on page 41.
Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
● Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
● Do not shut down the computer or initiate Sleep.
● Do not insert, remove, connect, or disconnect any device, cable, or cord.
NOTE: If your computer is connected to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
‒ or –
2. Select Updates and tune-ups, and then select Check for HP updates now.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS version, make a note of the
date, name, or other identifier. You may need this information to locate the update later,
after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
BIOS installation procedures vary. Follow any instructions that appear on the screen after the
download is complete. If no instructions appear, follow these steps:
1. From the Start screen, type file, and then select File Explorer.
‒ or –
From the Windows desktop, right-click or tap and hold the Start button, and then select File
Explorer.
2. Select your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder that contains the update.
4. Double-click or double-tap the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Updating Setup Utility (BIOS) 41

Synchronizing a tablet and keyboard (select models only)
For a tablet with a detachable keyboard, when you attach the tablet to the keyboard and restart the
computer, Setup Utility (BIOS) checks to see if the Embedded Controller firmware on the keyboard
needs to be synchronized. If so, synchronization begins. If the synchronization is interrupted, a
notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize
again.
NOTE: The Embedded Controller firmware will synchronize ONLY if the tablet or keyboard battery is
more than 50% charged, or if your tablet is connected to AC power.
42 Chapter 10 Using Setup Utility (BIOS)

11 Using HP PC Hardware Diagnostics
(UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot
To start HP PC Hardware Diagnostics (UEFI):

1. Start Setup Utility:
▲ Turn on or restart the computer, quickly press esc.
▲ Turn on or restart the tablet, and then quickly hold down the volume down button.
2. Press or tap f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 44.
b. Hard drive
c. Setup Utility (BIOS)
3. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic
test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press or tap esc.
43
Downloading HP PC Hardware Diagnostics (UEFI) to a USB
device
There are two options to download HP PC Hardware Diagnostics to a USB device.
Download the latest UEFI version:
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is
displayed.
2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run.
Download any version of UEFI for a specific product:
1. Go to http://www.hp.com/support, and then select your country. The HP Support page is
displayed.
2. Select Drivers & Downloads.
3. In the text box, enter the product name, and then select Go.
– or –
Select Find now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI
version you want.
44 Chapter 11 Using HP PC Hardware Diagnostics (UEFI)

12 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is
standard procedure for most models.
● Creating recovery media and backups
● Restoring and recovering your system
For additional information, refer to Help and Support.
IMPORTANT: If you will be using F11 startup recovery or USB media recovery to recover your
system, the tablet battery must be at least 70% charged before you start the recovery process.
Creating recovery media and backups

The following methods of creating recovery media and backups are available on select models only.
Choose the available method according to your computer model.
● Use HP Recovery Manager to create HP Recovery media after you successfully set up the
computer. This step creates a backup of the HP Recovery partition on the computer. The backup
can be used to reinstall the original operating system in cases where the hard drive is corrupted
or has been replaced. For information on creating recovery media, see Creating HP Recovery
media (select models only) on page 45. For information on the recovery options that are
available using the recovery media, see Recovering using HP Recovery Manager on page 47.
● Use Windows tools to create system restore points and create backups of personal information.
For more information, see Using Windows tools on page 46.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating HP Recovery media (select models only)

IMPORTANT: If your computer does not list a Create recovery media option, you can obtain
recovery media for your system from HP. See the Worldwide Telephone Numbers booklet included
with the computer. You can also find contact information on the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
HP Recovery Manager is a software program that allows you to create recovery media (using either a
flash drive or a set of DVDs) after you successfully set up the computer. HP Recovery media can be
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were installed at the factory and then
configures the settings for the programs. HP Recovery media can also be used to customize the
system or restore the factory image if you replace the hard drive.
● Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
● HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
Creating recovery media and backups 45

● To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do
not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE
(rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or,
instead, you can use a high-quality blank USB flash drive.
● If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs. If you use an external optical drive, it must be connected
directly to a USB port on the computer; the drive cannot be connected to a USB port on an
external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain
recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet
included with the computer. You can also find contact information on the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
● Be sure that the computer is connected to AC power before you begin creating the recovery
media.
● The creation process can take an hour or more. Do not interrupt the creation process.
● If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue.
To create HP Recovery media:
IMPORTANT: For tablets with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps.
1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Create recovery media, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 47.
Using Windows tools

You can use Windows tools to create system restore points and create backups of personal
information.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see Help and Support.

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
IMPORTANT: Not all methods are available on all models.
● Windows offers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information see Help and Support.
46 Chapter 12 Backing up, restoring, and recovering

● On select models, if you need to correct a problem with a preinstalled application or driver, use
the Reinstall drivers and/or applications option of HP Recovery Manager to reinstall the
individual application or driver.
▲ From the Start screen, type recovery, select HP Recovery Manager, select Reinstall
drivers and/or applications, and then follow the on-screen instructions.
● On select models, if you want to reset your computer using a minimized image, you can choose
the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Reinstall drivers and/or applications option in HP Recovery Manager.
For more information, see Recovering using HP Recovery Manager on page 47.
● If you want to recover the Windows partition to original factory content, you can choose the
System Recovery option from the HP Recovery partition (select models only) or use the HP
Recovery media. For more information, see Recovering using HP Recovery Manager
on page 47. If you have not already created recovery media, see Creating HP Recovery media
(select models only) on page 45.
● On select models, if you want to recover the computer's original factory partition and content, or
if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media. For more information, see Recovering using HP Recovery Manager on page 47.
● On select models, if you want to remove the recovery partition to reclaim hard drive space, HP
Recovery Manager offers the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition (select models only)
on page 49.
Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state by
using the HP Recovery media that you either created or that you obtained from HP, or by using the
HP Recovery partition (select models only). If you have not already created recovery media, see
Creating HP Recovery media (select models only) on page 45.
What you need to know before you get started

● HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to

correct computer issues.
● HP Recovery media must be used if the computer hard drive fails. If you have not already
created recovery media, see Creating HP Recovery media (select models only) on page 45.
● To use the Factory Reset option (select models only), you must use HP Recovery media. If you
have not already created recovery media, see Creating HP Recovery media (select models only)
on page 45.
● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media
does not work, you can obtain recovery media for your system from support. See the Worldwide
Telephone Numbers booklet included with the computer. You can also find contact information
Restore and recovery 47

from the HP website. Go to http://www.hp.com/support, select your country or region, and follow
the on-screen instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process.
● System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
● Minimized Image Recovery (select models only)—Reinstalls the operating system and all
hardware-related drivers and software, but not other software applications.
● Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition (select models only) allows System Recovery and, on select models,
Minimized Image Recovery.
Using the HP Recovery partition (select models only)

The HP Recovery partition allows you to perform a system recovery or, on select models, minimized
image recovery without the need for recovery discs or a recovery USB flash drive. This type of
recovery can be used only if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT: For tablets with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps (select models only).
1. From the Start screen, type recovery, select HP Recovery Manager, and then select HP
Recovery Environment.
- or-
Press f11 while the computer boots, or press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select Recovery Manager, and then follow the on-screen instructions.
Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1. If possible, back up all personal files.
2. Insert the HP Recovery media, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See Changing the computer boot order on page 49.
48 Chapter 12 Backing up, restoring, and recovering

Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection to an optical drive or a USB flash drive.
To change the boot order:
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base
before beginning these steps.
1. Insert the HP Recovery media.

2. Start Computer Setup:
For computers or tablets with keyboards attached:
▲ Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot
options.
For computers or tablets without keyboards attached:
▲ Turn on or restart the computer, quickly press the volume down button, and then tap f9 for
boot options.
- or -
Turn on or restart the computer, quickly press the Windows button, and then tap f9 for boot
options.
3. Select the optical drive or USB flash drive from which you want to boot.
Removing the HP Recovery partition (select models only)

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows
Refresh option or the Windows option to remove everything and reinstall Windows. In addition, you
will not be able to perform System Recovery or Minimized Image Recovery from the HP Recovery
partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP
Recovery media (select models only) on page 45.
Follow these steps to remove the HP Recovery partition:

1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Remove Recovery Partition, and then follow the on-screen instructions.
Restore and recovery 49

13 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source that is supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform. The voltage and current for your computer is located on the regulatory
label. For label location, see Labels on page 9.
Input power Rating
Operating voltage and current 5.25 V dc @ 3 A
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
Operating environment
Factor Metric U.S.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
50 Chapter 13 Specifications
14 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components.
To prevent damage to the computer, damage to a drive, or loss of information, observe these
precautions:
● If removal or installation instructions direct you to unplug the computer, first be sure that it is
properly grounded.
● Keep components in their electrostatic-safe containers until you are ready to install them.
● Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
● Use nonmagnetic tools.
● Before handling components, discharge static electricity by touching an unpainted metal surface.
● If you remove a component, place it in an electrostatic-safe container.
51
15 Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including
people with disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies

HP products support a wide variety of operating system assistive technologies and can be configured
to work with additional assistive technologies. Use the Search feature on your device to locate more
information about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer
support for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from
users. If you have an issue with a product or would like to tell us about accessibility features that have
helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North
American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact
us if you require technical support or have accessibility questions by calling +1 (877) 656-7058,
Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time.
NOTE: Support is in English only.
52 Chapter 15 Accessibility
Index
A cleaning your computer 33 HP PC Hardware Diagnostics

AC adapter, testing 30 components (UEFI)
AC adapter/battery 5 bottom edge 8 downloading 44
accessibility 52 display 7 HP Recovery Manager
action keys keyboard base 10 correcting boot problems 49
identifying 10 left side 6 starting 48
ambient light sensor, identifying 7 right side 5 HP Recovery media
antivirus software, using 37 top edge 8 creating 45
Audio 18 connecting to a WLAN 15 recovery 48
Audio Control Panel 18 control zone 12 HP Recovery partition
audio-out (headphone)/audio-in corporate WLAN connection 15 recovery 48
(microphone) jack, identifying 6 critical battery level 29 removing 49
critical security updates, HP resources 2
B installing 38 HP Touchpoint Manager 38
backing up software and
information 39 D I
backups 45 Disk Cleanup software 32 initiating Sleep and Hibernation
battery Disk Defragmenter software 32 26
conserving power 28 docking port, identifying 8 input power 50
discharging 28 installing
factory-sealed 28 E critical security updates 38
finding information 28 electrostatic discharge 51 internal microphones, identifying
low battery levels 29 esc key, identifying 10 8
resolving low battery level 29 external AC power, using 29 Internet security software, using
battery information, finding 28 37
battery power 28 F
best practices 1 firewall software 38 J
BIOS fn key, identifying 10 jacks
determining version 40 audio-out (headphone)/audio-in
downloading an update 41 H (microphone) 6
starting the Setup Utility 40 HDMI port
updating 40 connecting 19 K
Bluetooth device 14, 15 identifying 5 keyboard and optional mouse
Bluetooth label 9 HDMI, configuring audio 20 using 25
boot order headphones, connecting 17 keyboard base
changing 49 headsets, connecting 18 components 10
bottom 9 Hibernation connecting 13
buttons exiting 26 using 10
power 8 initiated during critical battery keys
volume 5 level 29 action 10
Windows 5 initiating 26 esc 10
high-definition devices, fn 10
C connecting 19, 21 Windows 10
caps lock light, identifying 11 HP Apps Store, visiting 1
caring for your computer 33
Index 53
L ports Sleep
labels HDMI 5, 19 exiting 26
Bluetooth 9 Miracast 21 initiating 26
Microsoft Certificate of USB 2.0 5 Sleep and Hibernation
Authenticity 9 power initiating 26
regulatory 9 AC 29 slots
serial number 9 battery 28 memory card reader 5
service 9 power button, identifying 8 software
wireless certification 9 power connector 5 Disk Cleanup 32
WLAN 9 power meter, using 27 Disk Defragmenter 32
left control zone, identifying 12 power settings, using 27 software updates, installing 38
left-edge swipe touch screen product name and number, sound settings, using 18
gesture 24 computer 9 speakers
lights public WLAN connection 15 connecting 17
AC adapter/battery 5 speakers, identifying 7
caps lock 11 R supported discs, recovery 46
mute 11 recover system recovery 47
locating information options 46 system restore point
hardware 4 recovery creating 46
software 4 discs 46, 48 system restore point, creating 45
low battery level 29 HP Recovery Manager 47
media 48 T
M starting 48 tap TouchPad and touch screen
magnetic latches, identifying 8 supported discs 46 gesture 22
maintenance system 47 testing an AC adapter 30
Disk Cleanup 32 USB flash drive 48 top-edge swipe and bottom-edge
Disk Defragmenter 32 using HP Recovery media 46 swipe touch screen gesture 24
updating programs and recovery media touch screen gestures
drivers 32 creating 45 left-edge swipe 24
managing power 26 creating using HP Recovery one-finger slide 24
memory card reader, identifying Manager 46 right-edge swipe 24
5 recovery partition top-edge swipe and bottom-
memory card, identifying 5 removing 49 edge swipe 24
microphone, connecting 17 regulatory information TouchPad
minimized image recovery 48 regulatory label 9 using 22
minimized image, creating 47 wireless certification labels 9 TouchPad and touch screen
Miracast 21 right control zone, identifying 12 gestures
mouse, external right-edge swipe touch screen tap 22
setting preferences 22 gesture 24 two-finger pinch zoom 23
Mute light 11 TouchPad gestures
S two-finger scroll 23
O serial number 9 two-finger tap 23
one-finger slide touch screen serial number, computer 9 TouchPad zone, identifying 12
gesture 24 service labels, locating 9 traveling with the computer 9, 34
operating environment 50 setting password protection on turning off the computer 30
original system recovery 47 wakeup 27 two-finger pinch zoom TouchPad
Setup Utility (BIOS) passwords and touch screen gesture 23
P 37 two-finger scroll TouchPad
passwords shipping the computer 34 gesture 23
Setup Utility (BIOS) 37 shutdown 30
Windows 36
54 Index
two-finger tap TouchPad gesture
23
U
unresponsive system 30
updating programs and drivers
32
USB 2.0 port, identifying 5
using external AC power 29
using passwords 36
using power meter settings 27
using power settings 27
using sound settings 18
using the keyboard and optional
mouse 25
using the TouchPad 22
V
video 19
volume buttons 5
W
webcam
identifying 7
using 17
webcam light, identifying 7
Windows
system restore point 45, 46
Windows button, identifying 5
Windows key, identifying 10
Windows passwords 36
Windows tools
using 46
wireless button 14
wireless certification label 9
wireless controls
button 14
operating system 14
wireless network (WLAN)
connecting 15
corporate WLAN connection
15
functional range 15
public WLAN connection 15
wireless network, securing 39
WLAN device 9
WLAN label 9
Index 55

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User Guide

© Copyright 2015 Hewlett-Packard Product notice Software terms

First Edition: April 2015

Document Part Number: 814661-001

1 Starting right ...................................................................................................................................................... 1

2 Getting to know your computer ......................................................................................................................... 4

3 Using the keyboard base ................................................................................................................................ 10

4 Connecting to a network ................................................................................................................................. 14

5 Enjoying entertainment features ..................................................................................................................... 17

6 Navigating the screen ..................................................................................................................................... 22

7 Managing power ............................................................................................................................................. 26

8 Maintaining your computer .............................................................................................................................. 32

9 Securing your computer and information ........................................................................................................ 36

10 Using Setup Utility (BIOS) ............................................................................................................................. 40

11 Using HP PC Hardware Diagnostics (UEFI) ................................................................................................. 43

14 Electrostatic Discharge ................................................................................................................................. 51

Visit the HP Apps Store

To view and download an app:

NOTE: HP picks is available in select countries only.

Visit the HP Apps Store 1

Setup Instructions ● Overview of computer setup and features

To access Help and Support:

▲ From the Start screen, type help, and then from

Worldwide support ● Online chat with an HP technician (select countries only)

To get support in your language, go to ● Support telephone numbers

Safety & Comfort Guide ● Proper workstation setup

From the Windows desktop, select the question

2. Select My computer, and then select User

1. From the Start screen, type support, and then

From the Windows desktop, select the question

2. Select My computer, and then select User

Limited Warranty* ● Specific warranty information about this computer

To access this document:

1. From the Start screen, type support, and then

From the Windows desktop, select the question

2 Chapter 1 Starting right

2. Select My computer, and then select Warranty

4 Chapter 2 Getting to know your computer

(1) Volume buttons Controls speaker volume on the tablet.

▲ To increase speaker volume, press the + edge of the

NOTE: Pressing the Windows button again will return you

1. Hold the card label-side up, with connectors facing the

▲ Press in on the card, and then remove it from the

(4) HDMI port Connects an optional video or audio device, such as a

(5) Power connector Connects an AC adapter.

● Blinking white: The AC adapter is disconnected and

● Amber: The AC adapter is connected and the battery

● Off: The battery is not charging.

Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones,

WARNING! To reduce the risk of personal injury, lower

▲ From the Start screen, type support, and then select

From the Windows desktop, select the question mark

NOTE: When a device is connected to the jack, the

NOTE: Be sure that the device cable has a 4-conductor

6 Chapter 2 Getting to know your computer

To use the webcam:

▲ From the Start screen, type camera, and then select

(3) Webcam light On: The webcam is in use.