Managing Difficult Conversations
Managing Difficult Conversations
Managing Difficult Conversations
Staying Safe In this session, participants will learn how to handle conversations which might be a threat to their safety. Testing the Waters To wrap up the course, participants will role play a difficult conversation that they have recently encountered. Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan.
AGENDA
8:30-8:45 8:45-9:00 9:00-10:00 10:00-10:15 10:15-11:30 11:30-11:45 11:45-12:00 12:00-1:00 1:00-1:15 1:15-3:00 3:00-3:30 3:30-4:15 4:15-4:30 Icebreaker: Paperclip Confessions Session One: Course Overview Session Two: Choosing to Have the Conversation Break Session Three: Toolkit for Successful Conversations Session Four: Choosing the Time and Place Morning Wrap-Up Lunch Energizer: Simon Says! Session Five: Framework for Difficult Conversations Session Six: Staying Safe Session Seven: Testing the Waters Workshop Wrap-Up