INDUSTRIAL TRIP TO SARAS

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CONTENTS

OBJECTIVE OF THE COMPANY PRODUCT PRODUCTION MARKETING COMPOSITION IN PRICING MANAGING PROJECT VERNICOMPOSITION AVERAGE MILK COLLECTION MILK SALES CONTRIBUTION SERVICE ENGINEERING HUMAN RESOURCE DEVELOPMENT MANAGEMENT COMMITMENT QUALITY POLICY FOOD SAFETY POLICY RESPONISIBILITYN, AUTHORITY, COMMITMENT METHOD TO ACHIEVE SYSTEM CONCLUSION

Saras Dairy (Federal unit of RCDF Dairy development was initiated by the state government in the early seventies under the auspices of Rajasthan State Dairy Development Corporation(RSDDC) registered in 1975. Two years later RCDF assumed responsibility for many of the functions of RSDDC. It became the nodal agency for implementation of operation flood in the state. Rajasthan Cooperative Dairy Federation (RCDF) set up in 1977 as the implementing agency for dairy development programmes in Rajasthan is registered as a society under the Rajasthan cooperative societies act 1965. After agriculture, cattle and other livestock are the most important sources of livelihood in the state, especially for the poor. In the western regions of the state, with limited farming potential, livestock provides livelihood security. Animal husbandry is a more stable source of livelihood than farming since it is less affected by failure of rains than is agriculture. Animal husbandry contributes over 19% to the net domestic product. Rajasthan with the highest livestock population in India contributes nearly 40% of wool production and 10% of all milk production in the country. Notable cattle breeds of the state are Gir in Ajmer and Bhilwara, Tharparkar in Jaisalmer, Barmer & Jodhpur, Haryana in Sikar, Jhunjhunu, Jaipur & Ganganagar, Kankrej in Barmer, Jalore, Sanchor & Jodhpur, Rathi in Bikaner & adjoining areas.

Amongst buffaloes surti buffalo is a distinguished breed found in Udaipur

OBJECTIVE
To carry out activities for promoting production, procurement, processing and marketing of milk & milk products for the economic development of animal husbandry/ farming community. Organize and provide technical inputs. Study of problems of mutual interest of the Federation and milk unions. Study of problems of mutual interest of the Federation and milk unions. Impart training and orientation to dairy cooperative members. Erection of Dairy, chilling plant, cattle feed plants for unions.

The marketing activities of the Federation include providing support to the Milk Unions in milk and milk products within and outside the State. RCDF is presently marketing milk & milk products under Saras brand : Fresh milk of different compositions and long shelf life tetra pak milk is being marketed in rural and urban areas. The Federation is a major supplier of tetra pak milk (UHT) to the armed forces. RCDF is also marketing various fresh milk products in Saras brand, which are, Chhach, Lassi, Shrikhand, Flavoured Milk, Mawa, Paneer and Dahi. Long life products such as Cow ghee, Ghee, Table Butter, Dairy Whitener, Skim

Milk Powder, WMP and Tetra Pak Milk (Cow Milk, Taza Milk and Fit and Fine) are also being marketed. Saras Milk Parlours serving a complete range of milk products are operational at 263 points in Rajasthan. Presently Saras brand is being marketed through a network of 14,733 outlets PRODUCTS

DAHI LASSI SKIMM MILK POWDER & TABLE BUTTER T PANNER FLAVOURED M MILK M

CHAACH SHRIKHAND
C COE GHEE

LIST OF PRODUCT OF SARAS Fresh MilkPresently Saras brand is being marketed through a network of 14,733 outlets. DTM Toned Standard Full Cream Skimmed Cow Milk Fresh Milk Products Chaach Lassi Dahi Paneer Shrikhand Icecream Rasgulla Flavored milk Mawa Cattle Feed Long Shelf Life Milk- Tetra Pack

Double Toned(Fit & Fine) Cow Milk Toned Milk(Taaza)

Long Shelf life Milk Products Ghee Cow Ghee Table Butter SMP WMP Cheese Dairy Whitener White Butter

Balanced feed High energy Mineral mixture Calf starter Urea Molasses Brick (UMB)

Production Process & Testing: In the production of this organization they produce many type of products related to milk. They make these items after collecting milk from nearby villages like Shahpura, Chaksu, Bindayka, Kaladera (Jaipur Distt.). These villages areas are called as Dairy Cooperative Society (DCS). Saras Dairy collects approx 6 lakh liter milk in container per day for processing. After collecting the milk in containers they store the milk in a small pond like hauz after the collection in hauz, they take the sample of these different types of milks for checking the purity of milk(water and fat). After taking the samples in milk tester of 75-100 ml. They test milk in the number of 1-24 and 24-48. Firstly they take sample in milk tester and check its purity by CORRECT LACTOMETER READER (CLR). They check it in F.H. they have S.N.F. (SOLID NOT FAT) standard for testing the fat and

water in the milk. They use Sulphuric Acid for testing it. They check it on the min. S.N.F. of 8.5 and maximum 8.6. Empty containers are sterilized in a washing machine by hot water with caustic soda. After these process the best milk stored in R.M.T. tanks for separating and pasteurization the fat. They collect the milk in two different type one is DOUBLE TOND MILK(D.T.M.) & TOND MILK(T.M.). DTM on 9.0 SNF. and TM on 8.5 SNF. In DTM the quantity of fat is 1.1/2% and in the TM the quantity of fat is 3%. In the gold 60% fat are available. In the RMT tanks they keep high SNF. After these process they collect all the milk in ORD PLANT and make cluster of milk and make GHEE. They pasteurized milk on 80*C heat and 4*C chill. They pasteurized milk on 80*C heat because they want to make it free from bacteria and 4*C chill because they dont want to reborn bacteria. In these pasteurization machine such thin plates are joint, by which the milk become cold and hot. After these process they collect all milk in the SAPARATION MACHINE and take out cream from this milk.

Composition and Pricing

Double Toned

Prices

Price : Rs/-20 per ltr. Composition: Fat % (Min.): 1.5 SNF % (Min.): 9.0 Pack Size: 1/2 Litre. Shelf-Life / Best Before: 120 days. Needs no Refrigeration unless opened.

Standard milk

Fresh Milk

Price : Rs/-18 per ltr. Composition: Fat % (Min.): 4.5 SNF % (Min.): 8.5 Pack Size: 1/2 & 1 Litre. Shelf-Life / Best Before: 2 days from the date of packing when stored below 8 oC.

Ghee:

Long Shelf Life Milk Products Composition: Moisture% (Max.): 0.3 FFA % (Max.): 0.3 Meets Agmark Standards. Pack Size: 1/2 & 1 Litre Polypack in duplex board carton. 1 Litre & 15 Kg. in tin. Shelf-Life / Best Before: 12 Months from date of packing for tin, 6 months for poly pack.

Prices

Chaach

Fresh Milk Products Composition: Fat % (Min.) : 2.0 Acidity% (Max.): 0.45 Salt : 0.75 T.S.% : 6-7% Pack Size: 250, 500 ml. : 500 ml., 1 Litre Pouch without added salt in polypack. Shelf-Life / Best Before: 7days from date of packaging when stored under refrigeration below 8 oC.

On Going Projects : Under milk productivity enhancement programme, to provide animal health aid to the milk producers on self sustaining basis a scheme named as "SPARSH" has been formulated at RCDF level for the benefit of producers, on no profit-no loss basis. Under SPARSH animal health trust will be organised at each Union level in which the corporate funds will be provided by RCDF/Milk Union and membership fee will be charged from the milk producers. The

producers will get the facilities of animal health, emergency veterinary services, Vaccination, AI facilities etc. at their door.

Vernicomposition
Under the recent concept of organic farming; to achieve the objective of organic milk production and to use the organic waste of dairy plants, RCDF has initiated a programme of Vermicomposting with the help of NGO, Morarka Foundation, Jaipur, through which RCDF is producing about 200 MT/month of vermicompost and is distributed to the farmers. Training in this regard is also being imparted to the farmers. Uptill now 239 farmers have been trained.

Average Milk Collection (kg per day in thousand):

Average Milk Collection (Kg per day in thousand)

Milk Sales Contribution:

Milk Sales Contribution April 200304 200405 200506 831 877 957 May 938 921 1117 June 968 992 1077 July 962 982 1063 August 888 914 1076 Sep 912 861 1032 October 895 852 999 November Dec

831 745 833 787 973 904

SERVICE
QUALITY

Jaipur dairy has got a sophisticated quality Control Laboratory, which is equipped to carry out almost all the chemical and bacteriological tests related with milk and milk products. The QC lab also carries quality tests for various packaging material,

ingredients, and chemicals used in Jaipur Dairy. The services of the QC lab are also used for carrying our consumer awareness programs like "Dudh Ka Dudh Pani Ka Pani". We also have facility for general public for getting their milk/ghee samples tested in our QC lab free of cost. ENGINEERING The lifeline of Jaipur dairy i.e. steam, water and refrigeration is provided and maintained by the Engineering section. Apart from this, this section does regular maintenance both preventive and corrective, only. Considering the perishable nature of milk, the engineering section has to be on its toes always. The section is managed by well- qualified and experienced manpower, which are at par with any professional organization.

HUMAN RESOURCE DEVELOPMENT Jaipur dairy has always considered its staff member as an asset. Various programs are run on continuous basis for keeping the

morale of employees high. Without the positive support of the employees, the success story of Jaipur Dairy would not have been possible. Yearly Get-together of all officers and employees is one of the most important events of Jaipur Dairy. For the last few years, more emphasis is being given on employees training in the field of Attitude, Customer Relations, Positive Thinking, Time Management, Stress Management, and Team Building etc. apart from technical subjects. Employees are being made aware of such subjects either by nominating them to various training organizations and workshops & seminars. Also experts are being invited to conduct in house workshops & seminars. Jaipur Dairy has a HRD cell also, which circulate good and readable articles to employees for self-development.

MANAGEMENT COMMITMENT OBJECTIVE To ensure that top management establishes quality & food safety policy and objectives, provides resources, communicates its

commitments to meet customer and statutory and regulatory requirements and oversees operation of quality management system. SCOPE This covers all operations of the organization. RESPONSIBILITY Responsibility lies with the Managing Director. ACTION AND METHOD TO ACHIVE SYSTEM ELEMENT REQUIREMENTS Top management has provided evidence of its commitment to the development and implementation of the quality management system and continually improving its effectiveness by: Communicating to the organization the importance of meeting customer as well as statuary and regulatory requirements; Establishing the quality and food safety policy ; Ensuring establishment of quality & food safety objectives; Ensuring the availability of resources. QUALITY POLICY OBJECTIVE To establish quality and food safety policy for the Organization.

SCOPE The covers quality and food safety policy of the organization RESPONSIBILITY The responsibility for development of quality and food safety policy lies with the Managing Director. ACTION AND METHODS TO ACHIEVE SYSTEM ELEMENT REQUIREMENTS Top management has established a quality and food safety policy which: Is appropriate to the purpose of the organization. Includes a commitment to comply with requirements and continually improve the effectiveness of quality management system Provide a framework for establishing and reviewing quality objectives, Is communicated and understood with in Organization, and Shall be reviewed for continuing suitability

QUALITY AND FOOD SAFETY POLICY

Jaipur Dairy is committed to live up to the expectations and need of its esteemed customers and delight them with quality & safe products as well as prompt & efficient services. They shall work to bring in qualitative change in the socioeconomic status of milk producers and their families by ensuring remunerative price for their product. The organization shall achieve above commitments through Selecting appropriate and cost effective processes and technology. Provide vibrant work environment that result in excellence. Continual improvement in skills processes and system. Applying ISO 9001:2000 & HACCP principles in the quality management system that results in the production of the quality and safe food. of the employees,

RESPONSIBILITY, AUTHORITY AND COMMUNICATION

OBJECTIVE

To define responsibilities and authority of personnel, appointments of Management Representative, and ensuring internal communication. SCOPE This covers responsibilities and authorities of personnel, appointment of Management Representative and ensuring internal communication. RESPONSIBILITY Responsibility for operating lies with Officer Incharge under supervision of the Managing Director.

ACTION AND METHODS TO ACHIEVE SYSTEM ELEMENT REQIREMENTS 1. Responsibility and authority Top Management has ensured that responsibilities and authorities are defined and communicated within the Organization. All personnel are made aware of the role they play in achieving the stated policies and objectives and meeting customer requirement both in the food safety and quality. 2. Management representation

Top management has appointed Mr.Rahul Sexena, Dy.Manager as Management include: Ensuring that processors need for the quality management system are established, implemented and maintained, Reporting to top management on the performance of the quality management system and any need for improving , and Ensuring promotion of awareness of customer requirements throughout the organization The responsibilities of the management representative also include liaison with external parties on matters relating to the quality management system. Conclusion The Saras is most of popular milk brand in the customer. 1. Customers are believe in Saras milk quality and services. 2. The maximum consumer buy Saras milk at nearest Saras outlets. 3. The few customer take a home delivery. 4. The customer are not taking home delivery card because the 5. booth agent want extra charge. Representative who irresponding of his other responsibilities and authorities that

6. The Saras milk are available in every general store and shops or Saras outlets. The Jaipur Dairy was very popular among the consumer and its give 100% customer satisfaction. By this Industrial Tour we conclude that : 1. The students had a great first hand experience of an important industrial undertaking. 2. The students came to know the nature and scope of the production and operations management of the plant. 3. The students got an idea about the production system of the organization. 4. The students came to know about production planning details of the factory.