Planning: The Foundation of Successful Management
Planning: The Foundation of Successful Management
Planning: The Foundation of Successful Management
Chapter Five
McGraw-Hill/Irwin Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Figure 5.1
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Defenders
Prospectors
Analyzers
Reactors
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Making Plans
Figure 5.2
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Vision statement
long-term goal describing what an organization wants to become clear sense of the future and the actions needed to get there
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Figure 5.3
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Goals
Strategic goals
set by and for top management and focus on objectives for the organization as a whole.
Tactical goals
set by and for middle managers and focus on the actions needed to achieve strategic goals.
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Goals
Operational goals
set by and for first-line managers and are concerned with short-term matters associated with realizing tactical goals.
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SMART Goals
Specific Measurable Attainable Results-oriented Target dates
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Figure 5.4
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Procedure
outlines the response to a particular problem or circumstances
Rule
designates specific required action
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Project
plan of less scope and complexity than a program
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What Is MBO?
1. Jointly set objectives 2. Develop action plan 3. Periodically review performance 4. Give performance appraisal and rewards, if
any
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Table 5.2
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Divisional Objectives
Consumer Products
Industrial Products
Departmental Objectives
Production
Sales
Customer Service
Marketing
Research
Development
Individual Objectives
Figure 5.5
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