Sdm-Territory & Quota
Sdm-Territory & Quota
Sdm-Territory & Quota
What is a territory?
Territories are defined on the basis of geographical boundaries in many organizations.
A sales territory is defined as a group of present and potential customers assigned to an individual salesperson, a group of salesperson, a branch, a dealer, a distributor or a marketing organization at a given period of time.
According to still and cundiff, A sales territory is a grouping of customers and prospects assigned to an individual salesperson. According to Maynard and Davis, A sales territory is the basic unit of sales planning and control.
According to B.R.Cranfield, A sales territory is a geographical area containing the present and potential customers who can be effectively and economically served by a single sales person, branch, dealer or distributor.
Analysis of the above definitions indicates that -A sales territory is a geographical area -That identifies and serves a category & a certain number of customers.
A sales territory helps in better sales planning and effective operational control.
Routing
Routing is a travel plan used by a salesperson for making customer calls in a territory Benefits of or Reasons for routing: Reduction in travel time and cost
Base (B)
C1
B B
C5 C4 C3 C2
Circular
Clover Leaf
Scheduling
Scheduling is planning a salespersons visit time to customers. It deals with time allocation issue How to allocate salespersons time? Sales manager communicates to salesperson major activities and time allocation for each activity Salesperson records actual time spent on various activities for 2 weeks Sales manager and salesperson discuss and decide how to increase time spent on major activities Companies specify call norms for current customers, based on sales and profit potentials, and also for prospective customers