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    Factors Influencing Working and Learning

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    snreddy85
    The document discusses how globalization, technology, demographic changes and economic forces are transforming businesses and requiring companies to address these issues through training. It states that companies must focus on developing their intangible assets like human capital, customer relationships, and intellectual property in order to remain competitive. It also emphasizes the importance of training and development programs in helping companies attract, retain and develop talent, support their business strategies, and drive customer-focused excellence.

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    Factors Influencing Working and Learning

    Uploaded by

    snreddy85
    567 views18 pages
    The document discusses how globalization, technology, demographic changes and economic forces are transforming businesses and requiring companies to address these issues through training. It states that companies must focus on developing their intangible assets like human capital, customer relationships, and intellectual property in order to remain competitive. It also emphasizes the importance of training and development programs in helping companies attract, retain and develop talent, support their business strategies, and drive customer-focused excellence.

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    The document discusses how globalization, technology, demographic changes and economic forces are transforming businesses and requiring companies to address these issues through training. It states that companies must focus on developing their intangible assets like human capital, customer relationships, and intellectual property in order to remain competitive. It also emphasizes the importance of training and development programs in helping companies attract, retain and develop talent, support their business strategies, and drive customer-focused excellence.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    567 views18 pages

    Factors Influencing Working and Learning

    Uploaded by

    snreddy85
    The document discusses how globalization, technology, demographic changes and economic forces are transforming businesses and requiring companies to address these issues through training. It states that companies must focus on developing their intangible assets like human capital, customer relationships, and intellectual property in order to remain competitive. It also emphasizes the importance of training and development programs in helping companies attract, retain and develop talent, support their business strategies, and drive customer-focused excellence.

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    © All Rights Reserved
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    You are on page 1of 18

    Globalization of business, demographic

    changes, new technologies and economic


    changes are influencing individuals,
    communities, business and society. To
    survive companies must address these forces
    with training.
    Globalization
    Need for leadership
    Increased value places on intangible assets and
    human capital
    Focus on link to business strategy
    Attracting and retraining talent
    Customer service and quality emphasis
    Changing demographics and diversity of work
    force
    New technology
    High-performance models of work sysytems
    Economics
    Entering international markets
    P & G is targeting feminine hygiene products to new
    markets such as Brazil
    The demands for steel in china, India and brazil is
    expected to grow at three tines the U.S. rate.
    Competition for local management work force
    Cross cultural training
    The aging workforce
    Uncomfortable working environment created
    by the managers
    To successfully manage the global economy
    Identification new talent and potential
    managers
    Eg: IKEA, the swedish based home furnishing
    retailer that has its U.S. head quarters in
    pennyylvania. One program requires new
    managers to go through a rotation that
    involves working in every area of the store.
    Managers are also required to compete in a
    self-paced, e-learning program that
    encourages them to interact with colleagues.
    A companys value includes three types
    Financial assets ( cash & securities)
    Physical Assets (Property, plant , equipment)
    Intangible Assets

    Intangible Assets consists of
    Human Capital
    Customer Capital
    Social Capital
    Intellectual capital
    Human Capital refers to the sum of the
    attributes, life experiences, knowledge,
    inventories, energy and enthusiasm that the
    companys employees invest in their work.
    Intellectual capital refers to the codifies
    knowledge that exist in a company.
    Social Capital refers to relationship in the
    company.
    Customer capital refers to the value of
    relationships with persons or other organizations
    outside the company for accomplishing the goals
    of the company.
    A study by ASTD
    Southwest Airlines
    Knowledge workers
    Empowerment
    Change
    A Learning organization
    The intangible assets and human capital play
    an important role in a company's
    competitiveness, managers are beginning to
    see a more important role for T&D as a
    means to support a companys business
    strategy i.e., its plan for meeting broad goals
    such as profitability, market share and
    quality.
    Ex: IBM has adopter an on-demand business
    strategy that requires the company to more quickly
    respond to customers need and help them do the
    same for their clients.
    Retention is and important part of talent
    management.
    Talented employees are looking for growth
    and a career path.
    T&D is a key to attract and retain talented
    employees
    Companies customers judge quality and
    performance.
    Customer-driven excellence includes
    understanding what the customer wants and
    anticipating future needs.
    Diversified work force,
    Skill deficiencies and
    Changes in work place.
    Technological advancements

    The following methods increase employees
    responsibility and control is
    Work teams
    Cross training
    Virtual teams
    Work teams involve employees with various
    skills who interact to assemble a product or
    provide a service.
    Cross training refers to training employees in a
    wide range of skills so they can fill any of the
    roles needed to be performed in a team
    Virtual teams refer to teams that are separated
    by time, geographical distance, culture and /or
    organizational boundaries and that are rely
    almost exclusively on technology to interact
    and complete their projects.

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