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    Allentown B Case

    Uploaded by

    Kumara Raja
    The document discusses a change effort at Allentown Materials Corp. It recommends increasing integration through project teams and shifting the top team to focus on resource allocation. It also stresses the importance of communication, training, and improving relations to gain commitment for the changes. Metrics on new products, conflict resolution styles, and change readiness are presented to evaluate the success of the changes.

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    Download as PPT, PDF, TXT or read online from Scribd

    Allentown B Case

    Uploaded by

    Kumara Raja
    72 views10 pages
    The document discusses a change effort at Allentown Materials Corp. It recommends increasing integration through project teams and shifting the top team to focus on resource allocation. It also stresses the importance of communication, training, and improving relations to gain commitment for the changes. Metrics on new products, conflict resolution styles, and change readiness are presented to evaluate the success of the changes.

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    Allentown B Case

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    The document discusses a change effort at Allentown Materials Corp. It recommends increasing integration through project teams and shifting the top team to focus on resource allocation. It also stresses the importance of communication, training, and improving relations to gain commitment for the changes. Metrics on new products, conflict resolution styles, and change readiness are presented to evaluate the success of the changes.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    72 views10 pages

    Allentown B Case

    Uploaded by

    Kumara Raja
    The document discusses a change effort at Allentown Materials Corp. It recommends increasing integration through project teams and shifting the top team to focus on resource allocation. It also stresses the importance of communication, training, and improving relations to gain commitment for the changes. Metrics on new products, conflict resolution styles, and change readiness are presented to evaluate the success of the changes.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 10

    Allentown Materials Corp.

    (B)

    Evaluation of a Change Effort

    Did the managers select the right design


    solutions? Is the organization design
    changing in a way demanded by its
    environment?
    Allentown Materials Corp. (B)

    Evaluation of a Change Effort

    Are the methods by which the changes


    implemented effective in getting the
    commitment of people in the organization?
    Recommendations for Change
    Increase integration by developing a project organization
    Identify and develop integrators in marketing
    Identify project teams for each project composed of appropriate level
    people
    Top Team becomes Resource Allocation Team (RAT)
    Quarterly project reviews with RAT
    Eliminate present product review meetings

    Are the methods by which the changes implemented effective


    in getting the commitment of people in the organization?
    Recommendations for Change
    Communicate new project organization to division
    Develop interpersonal competence of people to function in
    new organization
    Train integrators
    Develop effective project teams
    Team-building for top management
    Training and development in conflict management

    Are the methods by which the changes implemented effective


    in getting the commitment of people in the organization?
    Recommendations for Change

    Improve group/functional relations through


    special Inter-group Problem Solving
    Meetings
    Top team to develop objectives and
    strategies for the division
    Stronger, more personal
    Allentown EPD: New Products
    Year Resistors Capacitors
    1990 1 0
    1991 0 0
    1992 4 0
    1993 0 0
    1994 6 3
    Allentown EPD: Conflict
    Resolution Styles
    Styles 1992 1994
    Forcing 3.1 2.8
    Smoothing 3.0 2.5
    Constructive 2.9 3.5
    Allentown EPD 1994
    What did we miss?
    What is a Successful Change?
    The future state is reached
    Performance in the future state meets or
    exceeds expectations
    Transition costs are managed and false
    starts are minimized
    The organization is capable of continuing to
    change and improve
    Change Readiness
    Ch = (D x F x P) > C
    Ch = Change
    D = Dissatisfaction with the status quo
    F = Clear model or vision of future state
    P = Planned process for managing change
    C = Cost of change to individuals and
    groups

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