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Technology Trends 2019 and Beyond 181120123213

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Emerging

Technology
Trends

For 2019 and Beyond

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A part of Nordic IT group EVRY
Technology
Trends Analysis
For 2019 and Beyond

Dr. Muhammad Ilyas


Department of CS & IT
University of Sargodha
A part of Nordic IT group EVRY
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Dr. Muhammad Ilyas
Department of CS & IT
University of Sargodha
A part of Nordic IT group EVRY
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Market
Overview

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Market Overview

Only of executives believe their talent pool has


16% the capabilities to deliver their digital
strategy

72% of outsourcing is provided in IT area


Executives are expecting that
Half of respondents doubt their management has digital will bring:
a clear understanding of AI
• Unique customer experience
• Actionable insights
50% of survey respondents expect to have
• Innovations
invested in AR/VR by 2020

40% of executives expect to start investing in


blockchain by 2020

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Industries influenced by technologies

Real Estate Consumer business Automotive Energy

Financial Manufacturing Healthcare Government

Education Telecom Media


Source: Deloitte

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Current
situation insights
• Increased investments in technologies implementations
• New business models
• Work on the operational efficiency
• Technology management
• Value of data
• Customer centricity
• Combination of technologies and cross-industries
partnerships for new customer’s benefits
• Rebuilding the workforce and creating the digital workplace
• Regulatory rethinking
• Security and privacy become a #1 priority

Source: Deloitte
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Digital
Trends

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Tech Trends Today

• AI • RPA: Robot Process


• IoT Automation

• Security • Blockchain
• Automotive
• Big Data
• Business
• Mobile Apps
Development • Intelligence Cloud
• AR/VR • Computing Service
Desk

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Artificial Intelligence (AI)

• Intensive development of AI in the past few years


• Huge interest of companies in technology
and its marsh to the commercial use
• Main focus on its implementation
to keep the business processes up to date
• Deep learning improvement
• AI already merged with lots of other emerging technologies
(automotive, IoT etc.)

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Internet of Things (IoT)

• Top-of-mind technology over the last few years


• The mass adoption of IoT platforms: Many companies are
already leveraging IoT technology and many others are
ramping up their efforts.
• The industrial IoT is the biggest business opportunity.
• Major security challenges in IoT solutions

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Cyber Security

• Up to 5,000 average number of security alerts


• SMBs as the main focus of attacks becoming a launch pad
for bigger campaigns
• The most popular attacks are target attacks against person,
advanced malware the world hasn’t seen before,
ransomware.
• Cloud as an option to strengthen security efficiency
• New technologies as a new way to embrace cyber
technology (e.g. Machine Learning as security help)
• Security outsourcing as a better option for SMBs

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Big Data / Data Science

• Strong connection with other emerging technologies


(e.g. AI and ML)
• Data warehouse optimization remains the top use case
for big data.
• Prevailing trend among enterprises is to move to
cloud-based analytics in the nearest time.
• Data privacy and security concerns

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Mobile Apps Development

• Demand for App Dev at all times is high (Mobile-first)


• Excessive development time
• Backlogs remain stubbornly high
• Slow returns from Agile and DevOps investments
• Customer centricity is on the rise.
• Low-code is becoming mainstream.

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Augmented Reality (AR) /
Virtual Reality (VR)
• AR goes on with active implementation in our everyday life
(e.g. AR applications for retail).
• Increasing software development for common usage
• Continuous investments, development and
further R&D activities of big plyers
(Samsung, Microsoft, Google, Amazon, etc).
• Ongoing adoption of commercial
and enterprise solutions using AR devices

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RPA: Robot Process
Automation
• The market is still nascent.
• Capturing inputs from diverse formats is still a problem.
• Integration with other emerging technologies
to solve such problems as processing unstructured data
• Frequent changes in business rules
and operating procedures
• Industry standards are still being developed.
• RPA initiatives are being adopted in pockets.
• Narrow scope of services where
RPA may be implemented

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Blockchain

• Blockchain technology is still in its infancy.


(Blockchains are slow, user unfriendly, unscalable,
and expensive)
• Enterprise Blockchains focus on private or
consortium-based blockchain implementations
• Raising capital
• Increased government and regulatory involvement

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Autonomous Driving

• The technology is still under development.


• Companies go on testing self-driving vehicles
building the enough number of vehicles.
• Safety of others is still a challenge.
• The issue with cars driven by humans
• The problem with signs recognition
• Ownership system issues

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Business Intelligence

• Executive Management, Operations, and Sales are the


three primary roles driving Business Intelligence (BI)
adoption.
• Dashboards, reporting, end-user self-service, advanced
visualization and data warehousing are the highest priority
investment areas for companies.
• Small organizations with up to 100 employees have the
highest rate of BI penetration or adoption.
• Sales, Marketing and Executive Management have the
highest level of interest in dashboards and advanced
visualization.

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Cloud Computing

• Increased popularity among small and large businesses.


• Multi-cloud is the preferred strategy among enterprises.
• More enterprises are prioritizing public cloud.
• Serverless is the top-growing extended cloud service.
• Significant wasted cloud spend makes optimizing costs the
top initiative.
• Azure continues to grow quickly and reduce the AWS lead,
especially among enterprises.

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Service Desk

• Today’s Service Desk is about


“doing more with less”.
• Employee experience consideration
to improve employees productivity
• Proactive approach as a core
• The more automated processes – the better

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Technology Trends Transformation
In 2019 and Beyond

Intelligence Digital Mesh

• Autonomous Things • Digital Twins • Blockchain


• Augmented Analytics • Empowered Edge • Smart Spaces
• AI-Driven Development • Immersive Experience

Privacy and Ethics

Quantum Computing

Source: Gartner

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Autonomous Things

59% of organizations
are still preparing to
build their AI strategies.

Today all autonomous solutions are closely • Robotics


related to AI to be able to interact more • Vehicles
naturally with the environment. Autonomous
things are represented as: • Drones
• Appliances
• Agents

Source: Deloitte

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Augmented Analytics

>40% of data science tasks


will be automated by
2020.

Today, Bid Data definition transformed into the Data scientists face not only the problem of data
Enormous Data, and now we are talking about collection and storage, but have to solve the challenge of
receiving data flows from anywhere – its analysis.
connected sensors that measure nearly Augmented analytics becomes a new wave of data
everything. processing based on data science and machine learning
platforms.

Source: Gartner

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AI-Driven Development

Product development
area in AI investment research took 5th place
among others taking 23% of voices.

This trend covers embedding of artificial • AI-powered tools created to assist professional
intelligence into different applications and developers and automate tasks related to the
creation of AI-powered tools for such development of AI-enhanced solutions
directions:
• AI-powered tools targeting business domain expertise
• AI-powered tools targeting professional (application development stack).
developer community (AI Platforms and
Services)

Source: Deloitte

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Digital Twins

26,3 billion
of new IoT devices and connections
are expected by 2020.

Digital twins became a new format of the well- • Show the real world in real time for monitoring and
known computer design representations of real control
world elements, but now it brings a new sense
• Allows to check the application of Big Data
of digitalization:
Analytics and AI
• Reflect the models focused on specific
• Create the environment for “What-if” scenarios.
business outcomes support

Source: Gartner

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Empowered Edge

The global edge computing market is expected to reach

$3.24 billion by 2025

Edge computing allows to process the data in • Enterprises, where the remote data monitoring is vital
real-time without loosing the time on sending it for faults monitoring.
to process the data in the cloud. The empowered
• Industries, where edge data processing allows gather
edge will be of use in such areas as: comprehensive information on processes for further
improvements.
• Automated devices for real-time data processing and
transmitting it to other devices.

Source: Grand View Research

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Immersive Experience

By 2022, 70%
of enterprises will be experimenting
with immersive technologies.

Current experience based on artificial • EmoBots – chatbots and intelligent assistants able to
intelligence, augmented, mixed and virtual reality recognize and react to human emotions.
will result in a new era of customer relationship
• New level of realism
management:
(AR/VR, IoT and mobile combination)
• Hyper-personalization
(AI, predictive analytics, IoT etc.)
• Instant gratification
Source: Gartner

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Blockchain

$3.1T in
Blockchain will create

business value by 2030.

Even still being immature, blockchain is expected • Working business models will be created.
to embrace all industries, and even more: • Blockchain already started integration with IoT and it
• The mature ecosystem and national will be strengthened further.
cryptocurrencies will appear.
• New Blockchain regulations will be implemented.
• All decentralized services will be secured.

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Smart Spaces

Smart spaces are the physical or digital • Openness


environments or ecosystems where humans can • Connectedness
interact with technology-enabled systems. Smart
spaces provide developers with such vital • Coordination
features: • Intelligence
• Scope

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Digital Ethics and Privacy

Due to constant technology development, governments


started creating new regulations related to data protection.
The main theme of such regulations became digital ethics,
namely:

• Security • Interaction
• Cybercrime • Governance
• Privacy • Free will
• Social • Society and economy

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Quantum Computing

It is expected that in 5 years quantum computing will


become a mainstream and ease such processes as:
• Weather and climate modeling
• Personalized medicine predictions
• Space exploration
• Fundamental sciences boost
• Machine learning
• Encryption
• Real-time language translation

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Recommendations

• Create new business value


and models basing on technologies synergy
• Pay attention to automation Prepare
• to sustained data growth Focus on
• customer experience Digitalize the
• employees’ workplaces Stay
• compliant
• Protect the data and privacy
• Improve capacities in AI, Data Science,
AR/VR/MR, IoT and Blockchain technologies

Source: Deloitte

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Gartner About Technology
Trends Transformation [VIDEO]

Click to play video

https://www.sam-solutions.com/blog/top-five-information-technology-trends-
to-watch-in-2019/ 21

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