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Internal Analysis

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Dr.

Priyanka Shrivastav
What Does Internal Analysis Tell Us?
Internal analysis provides a comparative look at
a firm’s capabilities

• what are the firm’s strengths?

• what are the firm’s weaknesses?

• how do these strengths & weaknesses compare


to competitors?

Dr. Priyanka Shrivastav


Why Does Internal Analysis Matter?

Internal analysis helps a firm:

• Determine if its resources and capabilities are


likely sources of competitive advantage

• Establish strategies that will exploit anysources


of competitive advantage

Dr. Priyanka Shrivastav


The Theory Behind InternalAnalysis
The Resource-Based View

Value Chain Analysis (VCA)

VRIO Framework

SWOT Analysis

Dr. Priyanka Shrivastav


The Resource-Based View
• Developed to answer the question: Why do ourfirm
achieve better or worse economicperformance
than others?

• Used to help firms achieve competitiveadvantage


and superior economic performance

• Assumes that a firm’s resources and capabilities


are the primary drivers of competitive advantage
and economic performance

Dr. Priyanka Shrivastav


The Resource-Based View
Resources and Capabilities

Resources:
• tangible and intangible assets of a firm
» tangible: factories, products intangible: reputation

• used to conceive of and implement strategies


Capabilities:
• a subset of resources that enable a firm to
take full advantage of other resources
» marketing skill, cooperative relationships

Dr. Priyanka Shrivastav


The Resource-Based View
Resources and Capabilities
Are these resources
Firm Assets: or capabilities?

Machinery ?

Collective Product Design Skill ?

Recruiting Skill ?

Engineering Skill of Individuals ?

Mineral Deposits ?

Dr. Priyanka Shrivastav


The Resource-Based View

Four Categories of Resources

• Financial (cash, retained earnings)

• Physical (plant & equipment, geographic location)

• Human (skills & abilities of individuals)

• Organizational (reporting structures, relationships)

Dr. Priyanka Shrivastav


The Resource-Based View

Two Critical Assumptions of the RBV

• Resource Heterogeneity
» different firms may have different resources

• Resource Immobility

» it may be costly for firms without certain


resources to acquire or develop them
» some resources may not spread from firm to
firm easily
Dr. Priyanka Shrivastav
The Resource-Based View

Resource Heterogeneity

• Heterogeneity of resources typically occurs as the


result of ‘bundling’ the resources and capabilities
of a firm

• Managers of a firm could take resources that seem


homogeneous and ‘bundle’ them to create
heterogeneous combinations

• Competitive advantage typically stems fromseveral


resources and capabilities ‘bundled’ together
Dr. Priyanka Shrivastav
Resource-Based View (RBV)
1. RBV is a method of analyzing and identifying a
firm’s strategic advantages based on examining its
distinct combination of assets, skills, capabilities,
and intangibles

2. The RBV’s underlying premise is that firms differ in


fundamental ways because each firm possesses a
unique “bundle” of resources

3. Each firm develops competencies from these


resources, and these become the source of the firm’s
competitive advantages
Dr. Priyanka Shrivastav
Value Chain Analysis (VCA)
The term value chain describes a way of looking at a
business as a chain of activities that transform
inputs into outputs that customers value

Value chain analysis (VCA) attempts to understand


how a business creates customer value by
examining the contributions of different activities
within the business to thatvalue

VCA takes a process point of view


Dr. Priyanka Shrivastav
The Value Chain

Dr. Priyanka Shrivastav


Conducting a VCA
1. Identify activities
2. Allocate costs

VCA proponents hold that the activity-based VCA


approach would provide a more meaningful analysis
of the procurement function’s costs and consequent
value added than the traditional cost accounting
approach

Dr. Priyanka Shrivastav


Traditional Cost Accounting VS
Activity Based Cost Accounting

Dr. Priyanka Shrivastav


Value Chain Analysis (VCA)
It is important to note that existing financial
management and accounting systems in many firms
are not set up to easily provide activity-based cost
breakdowns

Identify the activities that differentiate thefirm

Examine the value chain

Dr. Priyanka Shrivastav


The Internal Analysis Tool

The VRIO Framework

Four Important Aspects


• Value

• Rarity

• Imitability

• Organization
Dr. Priyanka Shrivastav
The VRIO Framework

If a firm has resources that are:


• valuable,
• rare, and
• costly to imitate, and…
• the firm is organized to exploit these resources,
then the firm can expect to enjoy a sustained
competitive advantage.

Dr. Priyanka Shrivastav


The VRIO Framework

Applying the Tool

• A resource or bundle of resources is subjected to


each question to determine the competitive
implication of the resource

• Each question is considered in a comparative


sense (competitive environment)

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Value

• In theory: Does the resource enable the firm


to exploit an external opportunity or neutralize
an external threat?

• In practical: Does the resource result in an


increase in revenues, a decrease in costs, or
some combination of the two?

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Rarity


• If a resource is not rare, then perfect competition
dynamics are likely to be observed (i.e., no
competitive advantage, no above normal profits)
• A resource must be rare enough that perfect
competition has not set in

• Thus, there may be other firms that possess the


resource, but still few enough that there is scarcity

Dr. Priyanka Shrivastav


Applying the VRIO Framework

Valuable and Rare

If a firm’s resources are: The firm can expect:

Not Valuable Competitive Disadvantage

Valuable, but Not Rare Competitive Parity

Competitive Advantage
Valuable and Rare
(at least temporarily)
Dr. Priyanka Shrivastav
Applying the VRIO Framework

The Question of Imitability

• the temporary competitive advantage of valuable


and rare resources can be sustained only if
competitors face a cost disadvantage in imitating
the resource
» intangible resources are usually more
costly to imitate than tangible resources

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Imitability

• If there are high costs of imitation, then the firm


may enjoy a period of sustained competitive
advantage
» sustained competitive advantage will last
only until a duplicate or substituteemerges

 If a firm has a competitive advantage,


others will attempt to imitate it

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Imitability


Costs of Imitation

Social Complexity (WordPerfect)

• the social relationships entailed in


resources may be so complex that
managers cannot really manage them
or replicate them

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Imitability


Costs of Imitation

Patents
• Patents may be a two-edged sword
• Offer a period of protection if the firm is
able to defend its patent rights
• Required disclosure may actually decrease
the cost of imitation, and the timing
Dr. Priyanka Shrivastav
Applying the VRIO Framework

Value, Rarity, & Imitability

If a firm’s resources are: The firm can expect:

Valuable, Rare, but Temporary


not Costly to Imitate Competitive Advantage

Sustained
Valuable, Rare, and
Competitive Advantage
Costly to Imitate
(if Organized appropriately)

Dr. Priyanka Shrivastav


Applying the VRIO Framework

The Question of Organization


• a firm’s structure and control mechanisms
must be aligned so as to give people ability
and incentive to exploit the firm’s resources
• examples: formal and informal reporting structures,
management controls, compensation policies,
relationships, etc.
• these structure and control mechanisms complement
other firm resources—taken together, they can help a
firm achieve sustained competitive advantage
(3M Company)
Dr. Priyanka Shrivastav
The VRIO Framework
Costly to Exploited by Competitive
Valuable? Rare? Imitate? Organization? Implications

No No Disadvantage

Yes No Parity

Temporary
Yes Yes No Advantage

Sustained
Yes Yes Yes Yes
Advantage
Dr. Priyanka Shrivastav
The VRIO Framework
Costly to Exploited by Competitive Economic
Valuable? Rare? Imitate? Organization? Implications Implications

No No Disadvantage Below
Normal

Yes No Parity Normal

Temporary Above
Yes Yes No Advantage Normal

Sustained Above
Yes Yes Yes Yes Normal
Advantage

Dr. Priyanka Shrivastav


Entrepreneurial and International
Application of the VRIO Framework
The Logic Remains the Same

• small firms and start-ups can apply the VRIO


framework to their resources and capabilities
» competitive advantage vis-à-vis larger
firms can often be identified
 recognizing if and why larger firms
face high costs of imitation can be
critical to small firm success

Dr. Priyanka Shrivastav


Entrepreneurial and International
Application of the VRIO Framework
The International Context

Two Reasons for International Expansion:

1)to exploit current resource and capability


advantages in a new market

2) to develop new resources and capabilities in


a foreign market

Dr. Priyanka Shrivastav


Entrepreneurial and International
Application of the VRIO Framework
The International Context

Critical Caveat:

• resources and capabilities that generate


an advantage in one market may or may
not generate an advantage in a new market

Firms should re-apply the VRIO framework


when entering new markets!!

Dr. Priyanka Shrivastav


Entrepreneurial and International
Application of the VRIO Framework
The International Context
As a firm enters a new market:
• a disciplined learning mentality is imperative
for success

» what resources and capabilities meet


the VRIO criteria in the new market?

» what can the firm learn from partners in


the new market? (GM learned from Toyota
in the NUMMI alliance)
Dr. Priyanka Shrivastav
Competitive Dynamics of Resource Imitation

Competitive Dynamics:
• the strategic decisions and actions of firms in
response to the strategic decisions andactions
of other firms
Firm B’s Possible Responses

Firm A No Response
(strategy decisions
Change Tactics
lead to competitive
advantage) Change Strategy
Dr. Priyanka Shrivastav
Competitive Dynamics

“No Action” Response (Rolex Casio)


A firm may decide to take no actionbecause:

• the other firm is serving a different market


• a response may hurt its own
competitive advantage
• it does not have the resources and
capabilities
to mount an effective response
• it wants to reduce or manage rivalry inthe
market through tacit
Dr. Priyanka collusion
Shrivastav
Competitive Dynamics

“Change” Responses
Tactics (Tide) Strategy
• specific actions • a fundamental change
» tweaking product in a firm’s theory
characteristics • may be necessary if
• usually imitated so current strategy
quickly that there is becomes obsolete
no advantage • a mimetic change may
• a ‘leap frog’ move achieve parity, but not
may create advantage advantage
Dr. Priyanka Shrivastav
SWOT Components
A strength is a resource or capability controlled by or
available to a firm that gives it an advantage relative to its
competitors in meeting the needs of the customers it
serves

A weakness is a limitation or deficiency in one or more


of a firm’s resources or capabilities relative to its
competitors that create a disadvantage in effectively
meeting customer needs

An opportunity is a major unfavorable situation ina


firm’s environment

A threat is a major unfavorable situation in a firm’s


environment
Dr. Priyanka Shrivastav

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