Compiled By: Ms. Elizabeth Chacko Asst. Professor, Modi Institute of Management & Technology, Kota

Compiled By:
Ms. Elizabeth Chacko

Asst. Professor,
Modi Institute of Management & Technology,
Kota
What Is A Team?
According to Webster's Ninth Edition:
“A team is a number of persons associated

together in work or activity: as a group on
one side (as in football or debate).”
In other words, when one person cannot accomplish a job

alone and several individuals must cooperate to fulfill a
mission, you need a team. The better the cooperation,
communication, and coordination among team members,
the more efficient the team.
Team Building & Teamwork
 What is a Team?
 A team is a group of people with a common, collective goal.
 Rationale for Teams
 Primary reasons for advocating teamwork are:
 Two or more heads are better than one.
 People in teams get to know each other better, build trust & as a result
help each other.
 Teamwork promotes better communication.
 A group of people become a team when the following
conditions exist:
 Agreement exists as to the team’s mission
 Members adhere to the team ground rules
 Fair distribution of responsibility & authority exists.
 Types of Teams
 Department Improvement Team
 Process Improvement Team
 Task Force
 Learning to Work Together

 Factors influencing teamwork:
 Personal Identity of Team members
 Relationships among Team members
 Identity within the organization
 How to be a Member?
 Gain Entry, Be Clear on the Team’s mission, Be well prepared and participate,
Stay in Touch.
 How to be a Leader?
 Be clear on the team’s mission
 Identify success criteria
 Be action centered
 Establish the ground rules
 Share Information
 Cultivate Team Unity
 Team Excellence & Performance

 Interdependence, Stretching tasks, Common Language,
Trust / Respect, Shared Leadership / Followership,

Problem-solving skills, Confrontation / Conflict-
handling skills, Assessment / Action, Celebration.
Four Step Approach to Team
Building
 Assessing Team Needs
 Planning Team-Building Activities
 Executing Team-Building Activities
 Evaluating Team-Building Activities

Teams are not Bossed
– They are Coached
 Bosses approach the job from
 “I’m in charge – do as you are told perspective”.
 Coaches are
 facilitators of team development and continually improved performance.
 Following are a few characteristics of a Coach:

 Clearly Defined Character
 Team Development / Team Building
 Mentoring
 Mutual respect
 Human Diversity
Handling Conflict in Teams
 Resolution Strategies for Team Conflicts:
 Plan & Work to establish a balanced culture
 Establish clear criteria
 Don’t allow individuals to build personal empires
 Encourage & Recognize risk-taking behavior
 Assign people of widely differing perspectives

Who is a Team Leader
 Contact point for communication between
team and management
 Full-fledged team member
 Assists the team by immediately implementing
changes that are within the bounds of the team
Questions
 What do you expect
from your teammates?
 What should they

expect from you?
Being A Team
 Every member should feel that they are contributing
 Every member should feel that others are contributing
 Every member should know his/her responsibilities
 Every member should do all types of tasks
 Every member should be knowing the other members
of the team
 Every member should be working towards a common
goal in their own creative and distinct way
Benefits of teamwork
 Multi skilling gives flexibility
 Teams encourage democratization by increasing participation
in decision making
 Cross-functional teams focus on processes
 Share knowledge more widely between institutions and
departments
Characteristics of effective teams
Team decision making
Advantages of teams as Disadvantages of teams
compared to individuals as compared to
individuals
• Provide more complete
information • Time consuming
• Generate more alternatives • Minority domination
• Increase acceptance of a • Ambiguous responsibility

solution
• Increase legitimacy
Leading A Team
 Multiple Styles
 Find your own style
 Lead – don’t be the
whole team
 You can’t do everything
yourself
 Lead – don’t drive
 Don’t be a dictator
Six Key Elements of Teamwork
 Trust
 Coherence – walk your talk
 Competence
 Collaboration
 Competition
 Contribution
Trust
 As a Team Leader, you've got to establish
confidence. Every member of your team must
trust you. It is your responsibility to build that
confidence towards you and towards every
members of your team & towards the
management
Coherence
 You've got to walk your talk. What you say is
what you do. Coherence between your
teaching and your own actions will have a
significant effect on your team : it will have a
direct influence upon the trust of your team
members towards you. The less your team
trust you, the less your message will be heard.
Competence
 No leader can survive incompetence. Knowing
how to resource yourself and knowing how to
surround yourself are 2 qualities that every
leaders possess.
What the leader don't know, he learns it or he
makes someone who knows about it to execute
the task
Collaboration
 The more successful people there will be in your
team, the more success YOU will have but... BE
CAREFUL.... As your member gets bigger and
bigger, make sure they treat their downline with
respect.
Competition
 Drive your team towards excellence. Let your team
know the success of everyone. As soon as someone
reach his own next level. Announce it to your team.
This will favour the development of your group
Contribution
 This is the guard angel of the team spirit. If all
the members of your team contribute to bring
the best out of themselves you will lead a
group that has very good potential to hit
hard....as a team. Every members must
contribute in some ways. If they don't work
their business, they will not make money and
you won't make money. Help them build their
business
Review of team work processes
 Parallel working:
jobs are divided into
sub-tasks.

Compiled By: Ms. Elizabeth Chacko Asst. Professor, Modi Institute of Management & Technology, Kota

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Compiled By: Ms. Elizabeth Chacko Asst. Professor, Modi Institute of Management & Technology, Kota

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Compiled By:

Ms. Elizabeth Chacko

“A team is a number of persons associated

In other words, when one person cannot accomplish a job

 Process Improvement Team

 Learning to Work Together

 Personal Identity of Team members

 Relationships among Team members

 Identity within the organization

 Identify success criteria

 Establish the ground rules

 Cultivate Team Unity

 Team Excellence & Performance

Trust / Respect, Shared Leadership / Followership,

 Planning Team-Building Activities

 Executing Team-Building Activities

 Evaluating Team-Building Activities

 Following are a few characteristics of a Coach:

 Team Development / Team Building

 Resolution Strategies for Team Conflicts:

 Plan & Work to establish a balanced culture

 Establish clear criteria

 Don’t allow individuals to build personal empires

 Encourage & Recognize risk-taking behavior

 Assign people of widely differing perspectives

 What should they

• Generate more alternatives • Minority domination

• Increase acceptance of a • Ambiguous responsibility

 Coherence – walk your talk

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