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New Product Development Process: Chapter No 5

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New Product Development Process

Chapter No 5
Chapter Outlines

 Importance of Product Innovation


 Requirement for Growth
 High Failure Rates

 Development of a New Product


 What is a New Product
 Stages in the New Product Development Process
Importance of Product Innovation
Requirements for Growth
 Every organization need new products/innovation for the growth
of their organization.
 Now-a-days in this modern era there is such fast competition
that organization can not survive without bringing innovation.
 For Example: Apple Inc is famous for innovation, a sign of
growth.

High Failure Rates


 The existing products of organization has greater failure rate due
to the technology advancement, change in the taste of
consumers and due to tough local and foreign competition,
therefore organization should bring product innovation.
 For Example: P1, P2 and P3 face high failure due to change in
technology.
New Product Development Process

1. Idea Generation
2. Screening
3. Concept Development and Testing
4. Business Analysis
5. Product Development
6. Market testing
7. Commercialization
New Product Development Process
Step 1. Idea Generation

 Internal Sources:
 Research and Development can be done in market for more
new and customer oriented ideas.
 Employees can also give good ideas according to the objectives
and capability of organization
For example, Samsung has built a special center to encourage
and support new product innovation ideas internally by their
employees.
New Product Development Process
Step 1. Idea Generation
 External Sources:
 Customers. The Company can analyze customer questions and
complaints to find new product that better solve consumer
problems.
 Competitors. The company buy competitors product to analyze
their sale, and to see how it works and decide whether they
should bring out a new product of their own.
 Distributors. Distributer are close to the market and can pass
information about consumer problems and new product
possibilities.
 Suppliers. Suppliers can tell the company about new concepts,
techniques and materials that can be used to develop new
product.

8-6
New Product Development Process
Step 2. Idea Screening

 “Idea screening is the process to spot good ideas & drop poor
ones”. The screeners must ask at least these questions:
 Will the customer in the target market benefit from the product?
 What is the size and growth forecasts of the market
segment/target market?
 What is the current or expected competitive pressure for the
product idea?
 What are the industry sales and market trends on which the
product idea is based on?
 Is it technically feasible to manufacture the product?
 Will the product be profitable when manufactured and delivered
to the customer at the target price?
New Product Development Process
Step 3. Concept Development & Testing

Develop the Marketing and Engineering Details


• Who is the target market and who is the decision maker in
the purchasing process?
• What product features must the product delivers?
• What benefits will the product provide?
• How will consumers react to the product?
• How will the product be produced most cost effectively
(with lowest price)?
• What will it cost to produce the product?
• Testing the concept by asking a sample of prospective
customers that what they think of the idea.
New Product Development Process
Step 4. Business Analysis

Business Analysis
 Estimate likely selling price based upon
competition of same and substitutes
products in the market by customer
feedback.
 Estimate sales volume based upon size of
market
 Estimate profitability and break-even point
of your product that you want to offer in
the market.
New Product Development Process
Step 5. Product Development

Product Development;
Developing the product concept into physical
product in order to ensure that the product idea can
be turned into a workable product.
New Product Development Process
Step 6. Market Testing

 Test the product (and its packaging) in the market on small


scale in typical usage situations.
 Conduct focus group customer interviews or introduce at trade
shows or seminars to target customers.
 Make adjustments where necessary, as suggested by the
target customers in the test marketing session.
 Produce an initial sample of the product and sell it in a test
market area to determine customer acceptance and feedback
for improvement.
New Product Development Process
Step 7. Commercialization

 Commercialization means launching the product


in the market on large scale.
 Produce and place advertisement and other
promotions in the market.
 Fill the distribution channel with products which
you want to launch.
 Critical path analysis is most useful at this stage
which means that you should analyze each
possible best option for launching the product in
the market.

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