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Week 1: Introduction To Interpersonal Communication 1

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WEEK 1:

Introduction to
Interpersonal
Communication 1

KOH 3433
INTERPERSONAL COMMUNICATION SKILLS
1.1 Compare and contrast definitions of
communication, human communication, and
interpersonal communication.

Learning Objectives 1.2 Explain why it is useful to study interpersonal


communication.
After reading this
lesson, you should be 1.3 Describe the key components of the
able to; communication process, including communication
as action, interaction, and transaction.
• Communication ; process of acting on
information.
• Human communication ; process of making
sense out of the world and sharing that
Interpersonal sense with others by creating meaning
Communication through the use of verbal and non-verbal
messages
Defined • Interpersonal communication is a distinctive,
transactional form of human communication
involving mutual influence, usually for the
purpose of managing relationships.
• Interpersonal versus impersonal
communication
• Impersonal communication: process
that occurs when we treat others as
objects or respond to their roles
rather to who they are as unique
Interpersonal persons
• Interpersonal communication
Communication includes electronic communication.
• I-It and I-Though relationships
Defined • “I-It” is an impersonal communication
relationship, in which the other
person is viewed as an “It” rather
than as an authentic, genuine person.
• “I-Thou” relationship occurs when
you interact with another person as a
unique, authentic individual.
Interpersonal versus other forms of communication

Mass communication ; process that occurs when one person issues the
same message to many people at once; the creator of the message is
usually not physically present, and listeners have virtually no
opportunity to respond immediately to the speaker.

Interpersonal
Communication Public communication ; process that occurs when a speaker addresses
an audience.

Defined
Small group communication ; process that occurs when a group of
three to fifteen people meet to interact with a common purpose and
mutually influence one another.

Intrapersonal communication ; communication with yourself; thinking.


• Interpersonal Communication Involves Mutual
Influence Between Individuals
• All partners in the communication are
Interpersonal
affected by a transaction, verbal or Communicatio
nonverbal.
• Influence varies from transaction to n Defined
transaction.
• Interpersonal Communication
Helps Individuals Manage Their
Relationships
• Relationships ; connection
established when one
person communicates with
another
• Verbal, nonverbal, and
online

In face-to-face encounters, we
simultaneously exchange both
verbal and nonverbal messages
that result in shared meanings.
Through this kind of interrelation,
Interpersonal we build relationships with each
other.

Communication Defined
• Improved Relationships with Family
Interpersonal • Interpersonal communication provides more
Communication’ options for responding to communication
challenges within families.
s Importance to • Family communication is the single factor in
determining kinds of relationships with others.
Your Life
Interpersonal Communication’s
Importance to Your Life
• Improved Relationships with Friends and Romantic
Partners
• Understanding interpersonal relationships offers
insight into relational behaviors.
• Improved Relationships with Colleagues
• Understanding interpersonal relationships in the
workplace can help you avoid conflict and stress,
and increase your sense of satisfaction.
• Improved Physical and Emotional Health
• Positive interpersonal relationships is a major source
of personal happiness.
• Lack of interpersonal relationships leads to illness and
even death.

Interpersonal Communication’s Importance


to Your Life
• Elements of the Communication Process
• Source ; originator of a thought or emotion, who puts it into a
code that can be understood by a receiver.
• Encode ; to translate ideas, feelings, and thoughts into code.
Interpersonal • Decode ; to interpret ideas, feelings, and thoughts that have
been translated into a code

Communicatio • Message ; written, spoken, and unspoken elements of


communication to which people assign meaning.

n and the • Channel ; Pathway through which messages are sent.


• Receiver ; Person who decodes a message and attempts to
Communicatio make sense of what the source has encoded.
• Noise ; anything literal or psychological that interferes with

n Process accurate reception of a message


• Feedback ; response to a message
• Context ; is the physical and psychological environment for
communication.
• Models of the
Communication Process
• Communication as
action: message transfer
Figure 1.1 A Simple Model of Human Communication as Action

Interpersonal Communication and


the Communication Process
• Models of the Communication
Process
• Communication as interaction

Interpersonal Communication Figure 1.2 A Model of


Communication as Interaction
and the Communication Process
• Models of the
Communication Process
• Communication as
transaction

Figure 1.3 A Model of Communication as Transaction

Interpersonal Communication and


the Communication Process

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