Group 3

Creativity and innovation
Definitions
• Creativity is innate
ability to generate new
ideas or conceive new
perspectives on existing
ideas.
• Innovation is a
managed effort to create
new products or service
or new uses of existing
products.
Process of Creativity
Preparation
Verification Incubation
Insight
Process of innovation
Promotion of Creativity and innovation
Reward System
Traditional
Brainstorming
Approaches
Synectics
Promotion
Approaches
Focused
Organizational
Modern culture
Approaches
Intrapreneur
Traditional Approaches
Reward System: Groups that develop
innovative ideas are rewarded with incentives.
Brainstorming: is a group technique for
stimulating as many novel ideas as possible.
Synectics: a problem-solving technique
which seeks to promote creative thinking,
typically among small groups of people of
diverse expertise.
Innovations in Retail Pharmacy
ADVANCED TECHNOLOGIES
DRUG SMART
PHARMACY
OTC FREE
HOME
DELIVERY
We believe in providing convenience to our

customers not only at home, but also at work.
DRUG SMART PHARMACY
We’ve introduced a free delivery service to

help busy customers with their prescriptions,
over-the-counter medications, and other
everyday products by delivering these items
directly to their workplace.
Whether it’s a prescription you need to fill,
an over-the-counter medication for a cold, or
you need to stock up on last minute
household and everyday essential items
before the weekend.
Drug Smart Pharmacy will ensure you get
what you need while at work. Best of all, this
service is free!
Expanded Services
Phar
maci
for P st
atien
Coun t
selin
The Beat g
Airflo The
w Jump
The Sweet
Spot
How to use inhaler?
Educating
Asthmatic Patients
n and
ounselin
g
Educati
on of
Patients
BP
measurem
ent
Use of technology in
pharmacy management
Barcode medicine identification
• Barcode identification of medicines has been used to
reduce medicine administration errors, as well as improve
the completeness of the medication history. However,
barcode medicine identification at the point of
administration is an interruptive process and, for this
reason, health professionals often develop “work arounds”
to circumvent barcode scanning.
• The Falsified Medicines Directive (FMD), due to be
implemented in 2017, calls for unique identification of
medicines at the point of dispensing, in order to combat
counterfeiting.
Mobile technology
• The use of mobile telephones is widespread
in society. Some pharmacies are using text
alerts to remind patients that repeat
prescriptions are ready or to offer services,
but sophisticated apps have been developed
for disease monitoring.
• for example, recording of peak flow
readings in asthma, monitoring of blood
glucose levels, medication adherence
support and health education. These apps
will have a greater impact on pharmacy
practice in future.
Telecare
•Telecare involves the use of digital
communications technology (audio and visual)
to provide healthcare consultations and
services to patients remotely at home.
• Telecare has various potential benefits:
• it puts patients at the centre of their care and
supports personalised medicine;
• it improves access to healthcare by reducing
the need for hospital attendance (for people
with poor mobility, or those in remote areas);
and
•it can reduce the travelling times and costs of
healthcare professionals.
Healthera
• Apps like Healthera can now also be used by the
pharmacy itself, giving them the ability (through an
integrated platform) to recommend and add patients,
encouraging the pharmacy team to go that extra step
further in promoting good medicine adherence.
• And the pharmacies benefit as well. These systems are
proven to improve customer retention, improve effective
patient communication, provide a way for patients to
view and book services more easily, streamline
pharmacy procedures and help staff manage them better.
Adherence monitoring
• Various technologies are now available to support approaches

to adherence monitoring. A number of vendors have developed
“smart” packaging, where a microchip-containing tablet blister
pack is able to monitor when doses are popped out (not
necessarily taken) and prompt the patient to record side-effect
monitoring information for the medicine in question. These
data can then be transmitted to a mobile telephone or tablet
device.
Documents required for obtaining Drug License
The documents required for starting a pharmacy

1. Application form in the prescribed format
2. Challan of fee deposited for obtaining drug
license
3. Declaration form in the format prescribed
4. Key plan(Blue print) for the premises
Continue..
6. Basis of possession of the premises.

7. Proof of ownership of the premises, if rented.
8. Proof of constitution of the business
9. Affidavit of registered pharmacist or competent
person working full time
10.Appointment letter of registered
pharmacist/competent person, if employed person.

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Creativity and innovation

We believe in providing convenience to our

We’ve introduced a free delivery service to

• Various technologies are now available to support approaches

The documents required for starting a pharmacy

6. Basis of possession of the premises.

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