This document provides information about a communication skills course offered at the University Institute of Liberal Arts and Humanities. The course code is 21UCH-105 and is taught by Ms. Neelam Sharma. The course aims to improve students' oral, written, reading and soft skills to effectively communicate in English. Upon completion, students will be able to apply communication skills, demonstrate linguistic competence, evaluate information critically, and create original compositions.
This document provides information about a communication skills course offered at the University Institute of Liberal Arts and Humanities. The course code is 21UCH-105 and is taught by Ms. Neelam Sharma. The course aims to improve students' oral, written, reading and soft skills to effectively communicate in English. Upon completion, students will be able to apply communication skills, demonstrate linguistic competence, evaluate information critically, and create original compositions.
This document provides information about a communication skills course offered at the University Institute of Liberal Arts and Humanities. The course code is 21UCH-105 and is taught by Ms. Neelam Sharma. The course aims to improve students' oral, written, reading and soft skills to effectively communicate in English. Upon completion, students will be able to apply communication skills, demonstrate linguistic competence, evaluate information critically, and create original compositions.
This document provides information about a communication skills course offered at the University Institute of Liberal Arts and Humanities. The course code is 21UCH-105 and is taught by Ms. Neelam Sharma. The course aims to improve students' oral, written, reading and soft skills to effectively communicate in English. Upon completion, students will be able to apply communication skills, demonstrate linguistic competence, evaluate information critically, and create original compositions.
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University Institute of Liberal Arts
and Humanities Course Name – Communication Skills Course Code – 21UCH-105 Faculty Name – Ms Neelam Sharma
POSITIVE BODY LANGUAGE DISCOVER . LEARN . EMPOWER
COURSE OBJECTIVES The Course aims to: Augment students overall communication and interpersonal skills 1 by making them realize the importance of good oral and written English Language in professional life. Enrich their reading capability with special emphasis on expanding 2 vocabulary and grammatical formations. Build exceptional speaking, reading and writing skills by correcting 3 grammatical errors and pronunciation through practice. Enhances soft skills by fostering self awareness, confidence and a 4 positive attitude in students’ ability to communicate effectively in English.
2 COURSE OUTCOMES • Space for visual (size 24) On completion, the students are expected to CO Num Title Level ber
Apply non-verbal and soft skills effectively to attain expertise in CO1 Apply Listening, Speaking, Reading and Writing Skills (LSRW Skills).
Apply correct contextual and comprehensible written text and CO2 Apply speech in a wide range of communication situations.
Demonstrate linguistic competence while speaking and writing
CO3 through accuracy in grammar, intonation, pronunciation and Apply vocabulary. Evaluate information as critical readers, speakers and writers CO4 applying ethics in communication and being sensitive in cross Evaluate cultural communication. Create original short compositions, in the form of paragraph CO5 writing, business correspondence, blogs etc. using logical livingwithfaith.org Create support and argument. 3 Body Language
karenstollznow.com What is Body Language ? Body language is non-verbal communication involving body movement. People in the workplace convey a great deal of information without even speaking - through “Gesturing" , posture, expressions, etc.
TutorialsPoint.com Why is Body Language important?
• People remember more of
what they see than what they hear. • When verbal and non-verbal cues contradict one another, the non-verbal cues are more likely to be believed.
work-stress-solutions.com Positive and negative body language
7 Poll Question-1 How much of language is made up of non-verbal communication? 1. 10% 2. 38% 3. 52% 4. 76% 5. 93%
8 Non Verbal Communication
tenterdenritcheconhyagroup.weebly.com Types of Body Language
•KINESICS - Body Movements
•PROXEMICS - Space
•HAPTICS - Touch
•OCULESICS - Eye contact
CyprusMail.co Kinesics
It is the study of body movements to judge the inner state of
emotions expressed through different parts of the body. • Posture • Gesture • Facial expression • Eye contact Posture
www.fabhow.com www.tutorialspoint.com 12 Gestures • Notice how you sit, how you stand, how you use your hands and legs, what you do while talking to someone. • All these indicate your Personality!
Manipic.com The Confident Look
Tcontent.wisestep.com Stressed and tensed look – A complete no!
Mediamagnet.com RocketSwag.com Istock.com Smile • Keep smiling, even in difficult situations. It costs no money! Just stretch your facial muscle! Just give an innocent genuine smile! • But beware of the fake smile - it is very easy to recognize one.
BusyTeacher.com 16 Facial Expression
The face tells a lot about
feelings. When you speak, more than any other part of the body, your face will communicate most clearly your attitudes, feelings and emotions..
apa.org Eye contact
Eyes are so transparent that through
them one sees the soul.” • Eyes speak information • Show attention and interest • Invite and control interaction • Used for threatening and influencing others • Provide feedback during speech • Reveals attitudes
leadershiparchways.com Be Aware of Yourself
•What you do might be
interpreted in several ways, depending on the setting and who you are talking to. •Some common interpretations of body language are effective ways to communicate with your body.
shutterstock.com Poll Question -2 Which of the following will come under Kinesics? 1. Pitch variation 2. Handshake 3. Silence 4. Face expressions
20 Proxemics
• The nonverbal study of
space and distance. It is embarrassing if the more we move back the more the other person comes forward. • Let people have their personal space, don’t invade. it BodyLanguageSuccess.com Territory
Intimate Touching 6-18” Personal Close -1½ to 2½ feet Far - 2½ to 4 ½ feet
Pediaa.Com Territory
Social Close 4-6 feet Far 7-12 feet Public Close - 12-25 feet Far - 25 feet or greater
Pediaa.Com Haptics
Body contact : Accidental
Touch : Deliberate Types of Touch: • functional • social • genial • passionate
personalityprofiles.org Oculesics Each of the eyes depicting different emotion: • Happy • Laughing • Angry • Conspiring • Sad • Crying
Sitting with legs crossed, foot kicking slightly Boredom
Sitting, legs apart Open, relaxed
Arms crossed on chest Defensiveness Walking with hands in pockets, shoulders Dejection hunched Hand to cheek Evaluation, thinking
Touching, slightly rubbing nose Rejection, doubt, lying
Rubbing the eye Doubt, disbelief
Hands clasped behind back Anger, frustration, apprehension
Locked ankles Apprehension
Head resting in hand, eyes downcast Boredom
Rubbing hands Anticipation
Sitting with hands clasped behind head, legs
Confidence, superiority crossed
Open palm Sincerity, openness, innocence
Pinching bridge of nose, eyes closed Negative evaluation
Tapping or drumming fingers Impatience
Pointing fingers Authoritative
Patting/fondling hair Lack of self-confidence; insecurity
Tilted head Interest
Stroking chin Trying to make a decision
Looking down, face turned away Disbelief
Biting nails Insecurity, nervousness
Pulling or tugging at ear Indecision
Do’s and the Don'ts
How do I know as to what
I am doing is right or not ……..???? OR What is my Body Language like !!!!!
Let us find out
CareerCast.com Have eye contact, but don’t stare
• If there are several people you
are talking to, give them all some eye contact to create a better connection.
• Keeping too much eye-contact
might creep people out.
• Giving no eye-contact might
make you seem insecure. Interesting-facts.com Nod when they are talking
• Nod once in a while to
signal that you are listening.
• Nodding enhances perceived likeability
mainichi.jp Don’t cross your arms
•Cross arms might make
you seem defensive or guarded.
• It shows disagreement
PennEnergy.com Don’t be afraid to take up some Space Taking up space for example by sitting or standing with your legs a bit apart, signals self- confidence and that you comfortable in your own area.
sitestuftsedu.com Sitting posture • Sit erect • Keep your hands still on your lap • Don’t cross your legs • Don’t slouch on the chair • Sit comfortably
33 Don’t touch your face
It might make you seem
nervous and can be distracting for the listeners or the people in the conversation.
SkillsConverged.com Keep your head up
•Don’t keep your eyes on the
ground, it might make you seem insecure and a bit lost. • Keep your head up straight and have eye contact.
PortfoliumBlog.com Keep a good attitude
Last but not the least, keep a
positive, open and relaxed attitude. How you feel will come through in your body language and can make a major difference.
ComicsEnglish.com Poll Question-3 If you cross your arms when talking to someone you are doing what? 1. Being very rude 2. Putting your body in an open position 3. Putting your body in a defensive position 4. Showing that you are really listening
38 “The Body Never Lies” • Sample text here (16)
PortfoliumBlog.com Applications • Improve body language for a better impression • Become more influential and effective in communication. • Good body language and attitude assists to qualify the interviews.
40 Assessment Pattern Students are assessed on the basis of the following parameters: Content Assessment (7) Fluency of Speech (5) Confidence (3) Quiz (5)
•Relevance of the content •Syntax to be appropriate •Confidence level of •Comprehension of the
•Exemplifying the content •Sentences should be grammatically students concepts •Adequate length of the accurate •Positive body language- •Quiz will be based on the content •Paralinguistic aspects to be taken smile, eye-contact, points discussed in the •Coherence and logic into consideration such as tone, enthusiasm, gestures, presentation •Consistent flow of thought rhythm, pitch etc posture, etc. •Creative and original ideas •Pauses to be used appropriately •Speaking without the help •Monotone to be marked down of any written material •Intelligible and comprehensible pronunciation •Fluency in language- voice clarity and audibility
