Oral Communication
Oral Communication
Oral Communication
COMMUNICATION
Theprocess of sharing and
conveying messages or
information from one person
to another within and across
channels, context, media,
and cultures (McCornack,
2014).
COMMUNICATION
The process of delivering
information/ message/s
from one person to another
with understanding of the
said information/ message/s.
COMMUNICATION
Can be manifested through;
◦ Face-to-face interaction
◦ Phone conversation
◦ Group discussion
◦ Meeting
◦ Interview
◦ Letter correspondence
◦ Class recitation
◦ Many others
NATURE OF
COMMUNICATION
1. Communication is a process.
2. Communication occurs between
two or more people (the
speaker and the receiver)
3. Communication can be
expressed through written or
spoken words, actions
(nonverbal), or both spoken
words and nonverbal actions
at the same time.
ELEMENTS OF
COMMUNICATION
SPEAKER – THE SOURCE OF
INFORMATION OR MESSAGE
MESSAGE – THE
INFORMATION, IDEAS, OR
THOUGHTS CONVEYED BY
THE SPEAKER IN WORDS OR
IN ACTIONS
ELEMENTS OF
COMMUNICATION
ENCODING – THE PROCESS OF
CONVERTING THE MESSAGE
INTO WORDS, ACTIONS, OR
OTHER FORMS THAT THE
SPEAKER UNDERSTANDS
CHANNEL – THE MEDIUM OR THE
MEANS, SUCH AS PERSONAL OR
NON-PERSONAL, VERBAL, OR
NONVERBAL, IN WHICH THE
ENCODED MESSAGE IS
CONVEYED
ELEMENTS OF
COMMUNICATION
DECODING – THE PROCESS
OF INTERPRETING THE
ENCODED MESSAGE OF THE
SPEAKER BY THE RECEIVER
RECEIVER – THE RECIPIENT
OF THE MESSAGE, OR
SOMEONE WHO DECODES
THE MESSAGE
ELEMENTS OF
COMMUNICATION
FEEDBACK – THE REACTIONS,
REPONSES, OR INFORMATION
PROVIDED BY THE RECEIVER
CONTEXT – THE
ENVIRONMENT WHERE
COMMUNICATION TAKES
PLACE
BARRIER – THE FACTORS THAT
AFFECT THE FLOW OF
COMMUNICATION
PROCESS OF COMMUNICATION
PROCESS OF EXAMPLE
COMMUNICATION
1. THE SPEAKER 1. DAPHNE LOVES
GENERATES AN RICO, HER SUITOR,
IDEA. AS A FRIEND.
2. THE SPEAKER 2. SHE THINKS OF
ENCODES AN IDEA HOW TO TELL HIM
OR CONVERTS THE USING THEIR NATIVE
IDEA INTO WORDS LANGUAGE
OR ACTIONS.
3. THE SPEAKER 3. SHE TELLS HIM,
TRANSMITS OR “RICO, MAHAL KITA
SENDS OUT A BILANG KAIBIGAN.”
MESSAGE
PROCESS OF COMMUNICATION
PROCESS OF EXAMPLE
COMMUNICATION
4. THE RECEIVER GETS 4. RICO HEARS WHAT
THE MESSAGE DAPHNE SAYS.
5. THE RECEIVER 5. HE TRIES TO
DECODES OR ANALYZE WHAT SHE
INTERPRETS THE MEANS BASED ON
MESSAGE BASED THE CONTENT AND
ON THE CONTEXT THEIR
RELATIONSHIP, AND
HE IS
HEARTBROKEN.
6. THE RECEIVER 6. HE FROWNS AND DOES
SENDS OR NOT SAY SOMETHING
BECAUSE HE IS IN PAIN
PROVIDES
FEEDBACK
ACTIVITY
In groups, assign a scene that
the group will mimic or imitate
the conversation among people
involved.
Shannon-Weaver Model
Shannon-Weaver Model
Mother of all communication
models.
Depicts the communication as a
linear or one-way process
consisting of five elements: a
source (producer of message); a
transmitter (encoder of message
into signals); a channel (signals
adapted for transmission); a
receiver (decoder of message
from the signal); and a
destination
Transaction Model
Transaction Model
Is a two way process with the
inclusion of feedback as one
element.
More interactive.
There is a collaborative
exchange of messages between
communicators with the aim of
understanding each other.
Shows noise as a barrier may
interfere with the flow of
communication
Activity
1. What has Schramm added to the
Shannon-Weaver Model?
2. Is this new model more
comprehensive? why do you
think so?
3. How is it different from or
similar to the Transaction
Model?
Schramm Model
Schramm Model
Built on the theory that
communication is a two-way
street with a sender and a
receiver.
Charles Egerton Osgood
popularized the notion that
communication was circular
rather than linear; meaning that
it required two participants
taking turns sending and
receiving a message
Verbal and Nonverbal
Communication
Verbal Communication
Verbal communication
◦ Refers to an interaction in
which words are used to relay a
message.
For effective and successful
verbal communication, use words
to express ideas which can be
easily understood by the person
you are talking to.
Consider appropriateness, brevity,
clarity, ethics, and vividness.
Verbal Communication
Appropriateness
◦ language that should be
appropriate to the environment
or occasion
◦ formal
◦ informal
Verbal Communication
Brevity
◦ speakers who often use simple
yet precise and powerful
words are found to be more
credible
◦ Achieve brevity by being more
direct with your words.
◦ Avoid fillers and insubstantial
expressions which do not add
to the message (uh.., you know…,
I guess…)
Verbal Communication
Clarity
◦ Meaning of words, feelings, or
ideas may be interpreted
differently by a listener.
◦ It is essential to clearly state
the message and express ideas,
and feelings
Verbal Communication
Ethics
◦ Words should be carefully
chosen in consideration of the
gender, roles, ethnicity,
preferences, and status of a
person or people
Verbal Communication
Vividness
◦ Words that vividly or
creatively describe things or
feelings usually add color and
spice to communication.
◦ Find ways to charm the audience
through the use of vivid words
Nonverbal Communication
Nonverbal communication
◦ Refers to an interaction where
behavior is used to convey and
represent meanings.
◦ All kinds of human responses
that are not expressed in
words are classified as
nonverbal communication.
Nonverbal Communication
Nonverbal communication
◦ Example: stares, smiles, tone of
voice, movements, manners of
walking, standing, sitting,
appearance, style of attire,
attitude towards time and
space, personality, gestures,
and others.
MASTERY OF NONVERBAL
COMMUNICATION IS
IMPORTANT FOR SEVERAL
REASONS:
1. IT ENHANCES AND EMPHASIZES
THE MESSAGE OF YOUR
SPEECH, THUS MAKING IT MORE
MEANINGFUL, TRUTHFUL AND
RELEVANT.
2. IT CAN COMMUNICATE
FEELINGS, ATTITUDES, AND
PERCEPTIONS WITHOUT YOU
SAYING A WORD.
MASTERY OF NONVERBAL
COMMUNICATION IS
IMPORTANT FOR SEVERAL
REASONS:
3. IT CAN SUSTAIN THE
ATTENTION OF LISTENERS AND
KEEP THEM ENGAGED IN THE
SPEECH.
4. IT GIVES THE AUDIENCE A
PREVIEW TO THE TYPE OF
SPEAKER YOU ARE.
MASTERY OF NONVERBAL
COMMUNICATION IS
IMPORTANT FOR SEVERAL
REASONS:
5. IT MAKES YOU APPEAR MORE
DYNAMIC AND ANIMATED IN
YOUR DELIVERY.
6. IT SERVES AS A CHANNEL TO
RELEASE TENSION AND
NERVOUSNESS.
7. IT HELPS MAKE YOUR SPEECH
MORE DRAMATIC.
MASTERY OF NONVERBAL
COMMUNICATION IS
IMPORTANT FOR SEVERAL
REASONS:
8. IT CAN BUILD A CONNECTION
WITH LISTENERS.
9. IT MAKES YOU A CREDIBLE
SPEAKER.
10.IT HELPS YOU VARY YOUR
SPEAKING STYLE AND AVOID A
MONOTONOUS DELIVERY.
BARRIERS TO
COMMUNICATION
MISCOMMUNICATION AND
MISUNDERSTANDING OCCURS
BECAUSE OF CERTAIN
BARRIERS.
TO BE AN EFFECTIVE
COMMUNICATOR ONE MUST
RECOGNIZE THESE BARRIERS
BARRIERS TO
COMMUNICATION
BARRIER EXAMPLE SOLUTION
YOU ARE RECOGNIZE THESE KINDS OF
HAVING A EMOTIONS, AND POLITELY
EMOTIONAL BARRIER
Prepared by:
(Names of group members listed in
alphabetical order boys before
girls)