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HCI Process and Methodology: Human-Computer Interaction

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HCI Process and Methodology: Human-Computer Interaction

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Goffi
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Virtual University

Human-Computer Interaction

Lecture 16
HCI Process and Methodology

Imran Hussain
University of Management and Technology (UMT)

1 Virtual University - Human Computer Interaction © Imran Hussain | UMT


Distinctions Between HCI andSoftware
Engineering

The fundamental difference between HCI


engineering and software engineering is that
they have separate problem domains. HCI
engineering focuses on the tasks of people
using the system or product, on the information
and interactions that the users need to perform
their tasks, on the environment in which they
work.

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Distinctions Between HCI and Software
Engineering
Software engineering focuses on the software
capabilities needed for the system to perform its
functions, accomplish its objectives, meet its
requirements. Some of the software capabilities
are also needed to support the users in
performing their tasks and interacting with the
system. Their disparate problem domains give
these disciplines separate roles and
responsibilities in the process of specifying,
designing and developing the system or product.

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Distinctions Between HCI and Software
Engineering

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Correlation of HCI and software engineering

• The HCI and software engineering processes closely


cooperate during the design and implementation of
interactive systems and products. Figure 2 illustrates
the interactions and information exchanges between
the processes as they relate to HCI development

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Correlation of HCI and software engineering

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HCI in the Software Process
• Software engineering and the design process for interactive
systems

• Usability engineering

• Iterative design and prototyping

• Design rationale

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The Software Lifecycle
• Software engineering is the discipline for understanding the
software design process, or life cycle

• Designing for usability occurs at all stages of the life cycle, not as a
single isolated activity

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The Life Cycle for Interactive Systems

Requirements
cannot assume a linear
specification sequence of activities
as in the waterfall model
Architectural
design

Detailed
design

Coding and
unit testing

Integration
lots of feedback! and testing

Operation and
maintenance

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A Simple Interaction Design Model

Identify needs/
establish
requirements

(Re)Design
Evaluate

Build an
interactive
version

Final product
Exemplifies a user-centered design approach

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The Star Lifecycle Model
• Suggested by Hartson and Hix (1989)

• Important features:
— Evaluation at the centre of activities
— No particular ordering of activities. Development may start in any one
— Derived from empirical studies of interface designers

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The Star Model (Hartson and Hix, 1989)

task/functional
Implementation
analysis

Requirements
Prototyping Evaluation specification

Conceptual/
formal design

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Usability Engineering Lifecycle Model
• Reported by Deborah Mayhew

• Important features:
– Holistic view of usability engineering
– Provides links to software engineering approaches, e.g. OOSE
– Stages of identifying requirements, designing, evaluating, prototyping
– Can be scaled down for small projects
– Uses a style guide to capture a set of usability goals

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Other Process Models
• The Unified Process
– A widely-adopted process model in industry
– Originally developed by Rational (now part of IBM)
– More complicated model that what we’ve seen
– Try looking for books on this with Google or at Amazon

• Many light-weight or Agile Process Models


– Best known example: Extreme Programming
http://www.extremeprogramming.org
– Look at the diagram. Compare to waterfall and spiral

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Agile Process Models
• Many developers and organization feel existing process models
have been too “heavy weight”
– Too many rules and documents. Inflexible. Not fun.

• XP and many other agile methods try to be alternatives

• XP says it’s: “a deliberate and disciplined approach to software


development.” (So it is a process model.)
– Claims to be good for risky projects with dynamic requirements, and when
continuous customer involvement is crucial (and possible)
– Emphasizes
• Team development: pair-programming
• Write tests before code (unit testing)

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Final Thoughts on Process Models
• Every organization does have a process
– Might be chaos every time
– But, should be defined, documented, planned and managed
– Should be based on the nature of the projects the team is building

• People have strong feelings on this subject about what works!

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And here endeth today’s lesson

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