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Chapter 6 - Strategic Implementation

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STRATEGY

IMPLEMENTATION

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Strategic Management Model

Environmental Strategy Strategy Evaluation


Scanning Formulation Implementation and Control
Mission
External
Reason for
Societal
existence
Environment Objectives
General Forces
What results
to
Task Strategies
accomplish
Environment
by when Plan to
Industry Analysis
achieve the
Policies
mission &
Internal objectives Broad
guidelines for Programs
Structure decision Process
Chain of Command making Activities to monitor
needed to performance
Culture Budgets and take
accomplish
Beliefs, Expectations, a plan corrective
Cost of the
Values action
programs
Procedures
Resources
Sequence
Assets, Skills
of steps
Competencies,
needed to
Knowledge do the job Performance

Feedback/Learning
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Strategy Implementation

Strategy Execution

“In too many companies there is a grand, and overly vague, long-term goal on
one hand…and detailed short-term budgets and annual plans on the other
hand … with nothing in between to link the two together
… the long term doesn’t start at year five of the current
strategic plan. It starts right now!”

Competing for the Future by Gary Hamel and C.K. Prahalad (Harvard Business Press)
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Characteristics of well-performing organisations

Fluctuating = Good performance =


Strong vision + Strong vision +
Weak Strong
implementation implementation

Vision
Going nowhere = Conservative = Excellent
Weak vision + Weak vision + performance
Weak Strong management
implementation implementation

Implementation
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Scenario planning

scenario 1 scenario 2 scenario n

result 1

result 2

result n

MISSION + CONSEQUENCES
STRATEGY
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Strategy Implementation

 Strategy implementation is the total activities and choices required


for the execution of a strategic plan. It is the process by which
strategies and policies are put into action through programs,
budgets, and procedures.

 Implementation Process Questions:


– Who are the people to carry out the strategic plan?
– What must be done to align operations with new direction?
– How is work going to be coordinated?

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Problems in Implementing Strategic plans

 More time than planned


 Unanticipated problems
 Activities ineffectively coordinated
 Crises deferred attention away
 Employees w/o capabilities
 Inadequate employee training
 Uncontrollable external factors
 Inadequate leadership
 Poorly defined tasks
 Inadequate information systems
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What must be done?

Developing programs, Budget, and Procedure.

 Programs: The Purpose of a program to make strategy action oriented.


Compare proposed programs and activities with current programs and activities.

 Budgets: After programs has been developed, the budget process begins.
Planning a budget is the last real check a firm has on the feasibility of the
selected strategy.

 Procedures: Standard operating procedures are developed after approving


budget. They typically detailed the various activities that must be carried out to
complete the corporation's programs.

 Achieving Synergy:

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Action Plan
States what actions are going to be taken, by whom, during
what time frame, and with what expected results.

Action Plan Elements


• List specific actions.
• List dates to begin and end each action.
• Name person responsible for each action.
• Name person responsible for monitoring timelines and
effectiveness of each action.
• Estimate expected financial and physical consequences
of each action.
• Develop contingency plans.
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Management By Objectives (MBO)
Organizational approach to help ensure purposeful action
towards desired objectives.

The MBO process involves:


1. Establishing and communicating organizational objectives
2. Setting individual objectives that help implementing
organizational one
3. Developing an action plan of activities needed to achieve
the objectives
4. Periodically reviewing the performance as it relates to the
objectives and including the results in the annual
performance appraisal.
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Structure Follows Strategy
Successful corporations tend to follow a pattern of structural development
as they grow and expand. The structure development is as follow:

• Stage I : Simple Structure; Little formal structure.

• Stage II : Functional Structure; A single-product firm or a single


dominant businesses firm should employ a functional structure.

• Stage III: Divisional Structure; A firm in a several lines of business


that somehow related to should employ a multi divisional structure.

• Stage IV: Beyond SBU’s :A firm in several unrelated lines of business


should be organized into strategic business unit
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Organizational Life Cycle

 The organizational life cycle describes how organizations grow,


develop, and eventually decline. It is the organizational equivalent to
the product life cycle in marketing. These stages are:

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Staffing and Directing
The implementation of new strategies and policies often call for new human
resource management priorities and different use of personnel.
Same as structure, staffing requirements are likely to follow a change in strategy.

Hiring and Training Requirements Change


• Human resources needed to support the strategy
• Selection process and procedure
• Training is also needed in implementing strategies like retrenchment

Matching the Manager to the strategy


• Depending on strategy direction of the firm
 Executive type; Executives with a particular mix of skills and experiences
• Analytical portfolio manager (Growth—Diversification))
• Caution profit planner (Stability)
• Turnaround specialist (Retrenchment—Save Company)
• Professional Liquidator (Retrenchment—Close Company)
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Organizational Leadership & Culture
 Leading people to use their abilities and skills most effectively and efficiently to
achieve organizational objectives.

 Corporate culture
Like structure and staffing, corporate culture should support the strategy
• Affects firm’s ability to shift its strategic direction
• Strong tendency to resist change
• Corporate culture should support the strategy

 Strategy-Culture Compatibility: Consider the following:


• Is the planned strategy compatible with the firm’s current culture?
• Can the culture be easily modified to make it more compatible with new
strategy?
• Is management willing to make major organizational changes?
• Is management committed to implementing the strategy?

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