Information and Communication Technology (ICT) -

Computer System Servicing (CSS) Grade 10

Use the Right Tool

for the Right Job
Common Competencies: Assemble computer hardware
Learning Objective: Identify tools needed in
assembling
computer in accordance with
established procedures and check
against system requirements
 TOPIC 1: COMPUTER HARDWARE TOOLS

EXPECTATIONS:

 Identify and select appropriate computer hardware tools in accordance with

the task requirements
 Check and identify unsafe computer hardware tools in accordance with
standard operating procedures
 Adhere to the safety procedures in using computer hardware tools

PRE – TEST

Multiple Choice
Direction: Read and understand each question carefully and choose the letter of the
correct answer.

1. When cleaning a keyboard, what tool is best used to remove the dust?
a. Compressed air c. Duster
b. Compressor d. Spray
2. If you are dealing with a slotted bolt, which of the following tools you will use?
a. Flat screwdriver c. Torx screwdriver
b. Philips screwdriver d. Hex driver
3. Which of the following does NOT describe a successful maintenance program?
a. Defines procedure c. Unsystematic
b. Controls hazard d. Well-organized
4. To loosen or tighten six-sided bolts, which of the following tools you will use?
a. Flat screwdriver c. Phillips screwdriver
b. Hex driver d. Torx screwdriver
5. In cleaning computer casing, which of the following tools is use with a mild
cleaning solution?
a. Blower c. Duster
b. Cloth d. Lint-free cloth
6. What will you do if there are damaged or defective tools in your toolkit?
a. Clean the toolkit c. Remove in your toolkit
b. Place anywhere d. Store in the toolkit
7. What will you do to properly store computer hardware tools?
a. Keep inside the box
b. Layered the tools
c. Place on the board/toolkit and labeled it
d. Remove faulty tool
8. Which of the following is NOT a benefit of applying preventive maintenance of tools
and equipment?
a. Faulty tools and equipment
b. Protection of tools
c. Systematic care
d. Safe conditions of tools and equipment
9. Which of the following computer hardware tool is BEST used to test a computer port?

a. Anti-static strap c. Loopback adaptor

b. Compressed Air d. Multimeter
10. Before repairing computer, which of the following must be consider first in using the
hand tools?
a. Check hand tools to be used
b. Examine and clean the hand tools
c. Never use Personal Protective Equipment
d. Select faulty hand tools
11. Which of the following computer hand tools is NOT used to hold small computer parts
and components?
a. Needle-nose Plier c. Tweezers
b. Parts Retrievers d. Wire Cutter
12. There are different tools needed in repairing computer, which of the following
categories does parts retriever, screwdriver, wire cutter and long nose plier belongs?

a. Cleaning tools Electro-Static Discharge

c. (ESD) tools
b. Diagnostic tools d. Hand tools
13. Evaluate the following statements and select the best answer:
Statement 1: Over-tightening screws may cause screw to get stuck on its holes
Statement 2: Turn screws clockwise to loosen screws and counterclockwise to
tighten screws
Statement 3: Stripped screws may still be used but with care
a. Only statements 1 and 3 are TRUE
b. Only statements 2 and 3 are TRUE
c. Only statements 1 and 2 are TRUE
d. Only statements 2 and 3 are FALSE
14. Evaluate the following statements select the best answer:
Statement 1: It is important to use hex drivers that is larger than a bolt being used
Statement 2: Always over-tight bolts to ensure the quality of the thread
 Statement 3: Hex driver comes in both 6 and 8-sided head
a. Only statements 2 and 3 are TRUE
b. All statements are FALSE
c. All statements are TRUE
d. Only Statement 1 and 2 are FALSE
15. Evaluate the following statements then select the best answer
Statement 1: Properly stored tools and equipment will be easy to find when needed
and are less likely to be lost.
Statement 2: Using bins for storing small parts is a good practice on proper
storage.
a. All statements are FALSE
b. All statements are TRUE
c. Only statements 1 is TRUE
d. Only Statement 2 is TRUE

LOOKING BACK TO YOUR LESSON

Computers are classified into two types based on principles of operation and on principle
of configuration. Group the following computers below according to its type. Write only the
letter of your answer on the space provided

Types of computer Types of computer

based on principle based on principle of A. Digital Computer
of operation configuration B. Hybrid Computer
C. Supercomputer
D. Laptop
E. Minicomputer
F. Desktop
G. Microcomputer
H. Server
I. Wearable Computer
J. Smartphones

BRIEF INTRODUCTION

Computer hardware tools are handheld device that enables a person to install, remove,
or perform a specific task on a computer. Before any computer task/job takes place,
oneself must be familiar first in identifying and selecting appropriate computer
hardware tools in accordance with the task requirements and raise awareness in
addressing hand tools safety concerns.
Classification of Hardware Tools
In performing computer hardware assembly and repairs, it is very important to have a toolkit that
contains all the necessary tools. Computer Hardware tools are categories into four:
1. Electro-Static Discharge (ESD) tools
2. Hand tools
3. Cleaning tools
4. Diagnostic tools

1. Electro-Static Discharge (ESD) Tools – tools that prevents the sudden flow of electricity to
avoid damage to your computer components and parts.

Anti-static strap – usually worn on your wrist to

prevent the occurrence of ESD.
https://images.app.goo.gl/cHUsJiWZ1RdedDG18
https://images.app.goo.gl/xNRq1939bESRmytP7

Anti-static mat – used to stand on or place hardware on

to prevent static electricity from building up.
https://images.app.goo.gl/nbDmUzb7boMrnv5GA

Anti-static spray – can be applied on floors, walls,

ceilings, tools, equipment, and workspaces to prevent
building up of ESD

https://images.app.goo.gl/EZfhNJrTqZpgxeQy9

2. Hand Tools – are used in the performing task like computer assembly and computer repair, this
tools are manually operated by hand and are available individually or as part of a computer
repair toolkit. Toolkits range widely in size, quality, and price.

Flat head screwdriver is a hand tool used for

tightening and loosening slotted screws, has a flat
https://images.app.goo.gl/Kf8qC4znJf4RQxUQ9 wedge shape tip

Philips head screwdriver is a hand tool for

tightening and loosening cross head screws, has
https://images.app.goo.gl/JFWAGcAa3ymjauK3A

Torx screwdriver- Used for loosening or

tightening screws with a star-like depression at the
end, a function often seen on a laptop.
https://images.app.goo.gl/4bpMhWBGqzuXKUo19
 Hex driver- Sometimes referred to as a nut
driver, it is used to tighten nuts just like a
screwdriver tightens screws

https://images.app.goo.gl/iVR9BG5RiNqQRd5p6

Needle- nose plier- (Also known as long-nose

pliers) characterized by long, tapering jaws of equal
length. Used for holding small portions.
https://images.app.goo.gl/nQv5NkNKG7c1CWG39

Tweezers are tools used for picking up objects too

small to be easily handled with human hands.

https://images.app.goo.gl/xTRij1frKKqcC6nh9

Wire cutter is used for stripping and cutting

wires.

https://images.app.goo.gl/8g9Wvu6ujs3aEhZ67

Flashlight Used to light up areas that you cannot

see well.

https://images.app.goo.gl/oKieQja9z74zhD3S9

Part retriever is used to retrieve screws, jumpers,

fasteners, and other parts and prevents them from
getting mixed.
https://images.app.goo.gl/vgcNYGKdoVNCgHvC9

3. Cleaning Tools – are essentials when maintaining and repairing computers. Using the appropriate
cleaning tools helps ensure that computer components are not damaged during cleaning

Lint-free cloth is a special type of cleaning cloth

that wipes off dust and other types of unwanted
elements from computer parts without scratching or
leaving debris on them
https://images.app.goo.gl/WUqM7k1EUffWUEit6

Computer Duster – softly brushes away dust

from computer parts. This is commonly used for
cleaning computer keyboard.
https://images.app.goo.gl/QwaQHz5grDkpJaf97
 Compressed air is a product used for cleaning or
dusting electronic equipment and other sensitive
devices that cannot be cleaned using water.

https://images.app.goo.gl/jJCaZN8wM5pJosnF7

Cable ties are used to organize all kinds of cables,

like those used with a computer, an entertainment
system, or in a network.

https://images.app.goo.gl/wu8zrXj5Dp9ESW7K6

Parts organizer is a type of storage box featuring

small compartments for sorting components like
screws, nails, bolts, washers etc.
https://images.app.goo.gl/bx6A5jJNQXi1fNU36

4. Diagnostic Tools – are tools used for testing computer hardware to check for its
functionality.

Multimeter- An electronic tool used to measure

voltage, amps and resistance across circuits. By
attaching two leads to different parts of an electrical
system, learners can use multimeter to detect
voltage and resistance levels, or changes in
https://images.app.goo.gl/nSt5eJafxtg6muG87 electrical currents.

Loopback Adapter is also called a loopback

plug, used to test the basic functionality of
computer ports.

http://cejudoangelo.weebly.com/pc-hardware-servicing.html

Checking of Hand Tools

Once selected, use the tool for the purpose for which it was designed. Not all tools come with
detailed instructions, but there are those that do spell out the safety Do’s and Don’ts for your safety. If
there are set-up/use options, operator judgment must always be based on what is the safest way to use
the tool.

Identifying Unsafe or Faulty Tools

Environmental Safety and Health Program requires the following:
1. All tools be kept in good condition with regular maintenance
2. The right tool be used for the job
3. Each tool be examined before use AND damaged or defective tools NOT to be used
4. Tools be operated according to manufacturer’s instructions
5. The right protective equipment for the tool and activity be used
 6. ACTIVITIES

Activity No. 1: TRUE or FALSE

Direction: Read and understand each statement carefully. Write TRUE if the statement is correct and
FALSE if it is wrong.

1. Faulty tools are safe to use in repairing computers.

2. Use hex driver to tighten and loosen screws that have hexagonal (six-sided)
head.
3. Diagnostic tools are used for testing computer hardware functionality.
4. Flat screwdrivers are used to tighten and loosen star-like depression screws.
5. Read and follow what is said on the computer manual before using the tools
6. Turn the screwdriver clockwise to loosen and counterclockwise to tighten the
screw.
7. Use Phillips screwdriver when you are working with slotted screw.
8. Always used the right tool for a right job
9. Follow the organization’s OHS procedures and practices. Never wear Personal
Protective Equipment (PPE).
10. Tools needed in performing task must be examined before using

Activity No. 2: The RIGHT TOOL for the RIGHT JOB

Direction: Below are different tasks/activities in undertaking a single computer operation, fill it in
with the appropriate computer hardware tools to be used in accomplishing the said task. Choose your
answer from the box below and write your answer beside the number.

A B C D
F

K
G H I J
L

1. Tightening cross-headed screws in assembling computer.

2. Testing the integrity of circuits and quality of electric flow on computer
components
3. Organizing internal and external cables of a computer
4. Cleaning monitor screen
5. Wearing this tool on the wrist to prevent the occurrence of static electricity on
the components of a computer.
6. Loosening star-like depression screws from the hard disk drive (HDD)
7. Picking up small objects and components from computer that is hard to reached
by hands
 8. Wipes off dust and other types of unwanted elements from computer parts to
avoid scratching them
9. In assembling computer this is used to light up areas that you cannot see well
10. Removing dust from keyboard

REMEMBER

Computer hardware tools are handheld device that enables a person to install,
remove, or perform a specific task on a computer. It is the most efficient and effective
wat to get many jobs done. In aiming for the efficiency and effectivity of the job to be
done do not forget this “USE THE RIGHT TOOL FOR THE RIGHT JOB”

CHECK YOUR UNDERSTANDING

Multiple Choice
Direction. Read and understand each question carefully and choose the letter of the correct
answer then write your answer beside every items.

1. Which of the following tools is used for stripping and cutting wires?
a. Cable ties c. Parts organizer
b. Hex driver d. Wire cutter
2. Which of the following tools is used for tightening and loosening slotted screws?
a. Anti - static mat c. Hex driver
b. Flat head screwdriver d. Wire cutter
3. Which of the following computer hardware is used to prevent ESD?
a. Anti-static strap c. Lookback adaptor
b. Compressed air d. Multimeter
4. Which of the following hand tools also known as nut driver?
a. Flat screwdriver c. Parts retriever
b. Hex driver d. Philips screwdriver
5. Which of the following tools does NOT belong to cleaning tools?
a. anti-static wrist strap c. lint free cloth
b. cable ties d. parts organizer
6. When getting parts that are too small for your hand to fit in what tool should be used?
a. Cable ties c. Part retriever
b. Lint free cloth d. Wire cutter
7. What tool is used in removing cross-headed screws in the system unit?
a. Anti-static wrist strap
b. Cable ties
c. Philips head screwdriver
d. Wire cutter
 8. Before using hand tools in performing pc assembly and disassembly, which of the
following should be considered?
a. Check defective hand tools to be used
b. Examine and clean the hand tools
c. Never use Personal Protective Equipment
d. Select faulty hand tools
9. There are different tools needed in repairing computer, which of the following categories
does parts retriever, screwdriver, wire cutter and long nose plier belongs?
e. Cleaning tools
f. Diagnostic tools
g. Electro-Static Discharge (ESD) tools
h. Hand tools
10. When cleaning computer system unit, which of the following tools is best used to
blow away dust in electronic components?

a. compressed air c. hex driver

b. lint free cloth d. wire cutter

TOPIC 2: COMPUTER HARDWARE TOOLS

PROPER USAGE AND MAINTENANCE

EXPECTATIONS:

 Use appropriate computer hardware tools in accordance with the task requirements
 Carry out routine maintenance of tools according to standard operating procedures,
principles and techniques
 Adhere to the safety procedures on the proper use and maintenance of computer
hardware tools.
 LOOKING BACK TO YOUR LESSON

WORD SEARCH

Direction:
Using the crossword puzzle
below, based on your understanding about
computer hardware tools, locate
by shading at least 10 words (computer
hardware tools) horizontally, vertically,
and diagonally.

BRIEF INTRODUCTION

Proper usage and maintenance of computer hardware tools is vital in a workplace

to ensure the safety of every job to be accomplished and to keep the optimum
conditions of physical properties at acceptable levels. Oneself should be familiar
in managing and upholding computer hardware tools to extend the use in lifespan
and ensure the safety from using the tools, its physical properties, and the
environment.

PROPER USAGE OF COMPUTER HARDWARE TOOLS

Proper Use of ESD Tools

ESD tools are used to equalize the electrical charge between you and the equipment. When
reducing the potential for ESD, it reduces the likelihood of damage to delicate circuits or
components.
 ESD tools Tips for properly use of ESD tools

 Wrap the strap around your wrist and secure

it using the snap or Velcro. The metal on the
back of the wrist strap must remain in
contact with your skin at all times.

 Snap the connector at the end of the wire to

antistatic the wrist strap, and connect the other end
wrist strap either to the equipment or to the
same grounding point that the antistatic
mat is connected to. The metal skeleton of the case is a good place to
connect the wire. When connecting the wire to equipment that you are
working on, choose an unpainted metal surface. A painted surface does not
conduct the electricity as well as unpainted metal.

antistatic  Lay the mat on the workspace next to or under the computer case.
mat  Clip the mat to the case to provide a grounded surface on which you can
place parts as you remove them from the system.

Proper use of hand tools

Technician toolkits contains various hand tools used for troubleshooting and repairing
computers. Here are some tips to properly use the hand tools:
Hand tools Tips for properly use of hand tools
 Each screw matches with the correct screwdriver. Place the
screwdriver tip onto the screw end. Switch the clockwise screwdriver to
Screw twist the screw and push the screw in counterclockwise.
 If you over-tighten them with a screwdriver, the screws may get stripped.
drivers A stripped pin can get trapped in the hole of the bolt, or may not securely
secure. Discard screws off.

 If you are dealing with a slotted bolt, using a flat head screwdriver. Do
Flat head
not use a flat head screwdriver to loosen a head screw at Phillips.
screwdriver
 Using a screwdriver never as a pry bar. If you can't uninstall an item, test
and see if a clip or lock is in position to protect the object.
 Using a screwdriver or Phillips head and crosshead screws. Should
Phillips head
not use this sort of screwdriver to have it punctured. This would hurt the
screwdriver
screwdriver's handle.
 To loosen and tighten bolts with a hexagonal (six-sided) head, use a hex
Hex driver driver. Hex bolts should not be over-tight, as the bolts' threads can be
stripped. Do not use the hex driver which is too big for the bolt you are
using.
Part
 You should use the component retriever, needle-nose pliers, and tweezers
retriever,
to position and remove pieces that could be impossible to touch with your
Needle-nose
fingertips. When using such materials, do not smash or touch any parts.
pliers, or
tweezers
Proper use of Cleaning Materials/Tools
Keeping computers clean inside and out is a vital part of a maintenance program. Dirt can cause
problems with the physical operation of fans, buttons, and other mechanical components. On
electrical components, an excessive buildup of dust will act like an insulator and trap the heat. This
insulation will impair the ability of heat sinks and cooling fans to keep components cool, causing
chips and circuits to overheat and fail.

Components
to be Tips for proper use of cleaning materials/tools
cleaned

 Clean computer cases and monitor outdoors on a damp, lint-free cloth with
Computer a mild cleaning solution. To create the cleaning solution, mix one drop of
Cases dishwashing liquid and four ounces of water. When some water drips
and within the device, give the liquid to dry enough time before turning on the
Monitors machine.

 Do not use ammonized glass cleaners on an LCD screen or any other

solution unless the cleaner is specifically designed for that purpose. Harsh
LCD Screens chemicals damage the on-screen coating. Such displays are not covered by
glass, so be careful when washing them, and don't click tightly on the
screen.

 Clean the contacts on isopropyl alcohol components. Don't use alcohol to

Component rub. Alcohol rubbing includes impurities which may affect contacts. Make
sure the contacts receive no lint from the fabric or cotton swab. Blow
Contacts some lint off the compressed air contacts before reinstalling

Keyboard  Clean a desktop keyboard with compressed air or a small, hand-held

vacuum cleaner with a brush attachment

 Using a glass cleaner and a fluffy towel to brush the mouse outside. Do
not sprinkle glass cleaner directly on your mouse. If you clean a ball
Mouse mouse, you can remove the ball and clean it with a soft cloth and a glass
cleaner. Wipe the rollers with the same rag, wipe inside the cursor. Do not
sprinkle any liquids in the mouse.

TOOL AND EQUIPMENT MAINTENANCE

All tools and equipment must be properly maintained so that workers are not endangered.
Regulations require inspections of tools, machines and equipment before use.
Preventive maintenance is the systematic care and protection of tools, equipment and
machines in order to keep them in a safe, usable condition, limit downtime and extend productivity.
We must always be aware that maintenance tasks themselves are potentially hazardous and can result
in injury. The successful maintenance program is:
1. well organized and scheduled,
2. controls hazards,
3. defines operational procedures, and
4. trains key personnel.
 The degree of detail to include regarding tools and equipment maintenance will depend on the
kinds of tools/equipment used. Some construction equipment may have very specific inspection and
maintenance requirements. Electronic equipment may have different maintenance requirements. Hand
tools may require only basic maintenance. Power tools should be maintained in good working order.
This may be limited to ensuring that blades/bits are replaced when needed and those guards or other
safety devices are operable and any damaged electrical cords/plugs are repaired or replaced. Damaged
or defective equipment/tools should be tagged and removed from service.
Most manufacturers can provide maintenance schedules for their equipment. Large
companies typically have a comprehensive maintenance program due to the capital investment and/or
leasing agreements. Smaller companies may lease equipment and maintenance services may be
included in the leasing agreement.

General requirements for tools and equipment maintenance include:

1. Obtaining a copy of the maintenance schedule recommended by the manufacturer
2. Ensuring that maintenance is performed as required
3. Ensuring that the person(s) performing the maintenance are competent (e.g. licensed
mechanic)
4. Retaining records of maintenance/service conducted
5. Specifying who is responsible for overseeing equipment maintenance and where the records
are kept
6. Set up a system for removal and tagging of damaged or defective tools and equipment

PROPER STORAGE OF TOOLS, PARTS, AND EQUIPMENT

To ensure that tools and equipment remain in good condition and

last for a long time, store them properly. Properly stored tools and
equipment will be easy to find when needed and are less likely to be lost.

Good practices include: https://images-na.ssl-images-

amazon.com/images/I/51kBqeol4yL._SX425_.jpg
1. Parts should be properly stored and labeled.

2. Tools should be properly placed on the board, and labeled. Consider drawing the
shapes of the tools on the board so that they always get put back in the same position.
3. Use bins for storing small parts.
4. Consider making an individual (or individuals) responsible for the good maintenance of
tools and parts.
Benefits:
1. Tools and parts are kept in good condition and are easy to find
2. Costs are reduced.

3. Productivity is increased because time is not wasted looking for tools, parts
and equipment.
4. Workshop staff develop a sense of responsibility and pride in their work.
ACTIVITIE
S
Activity No. 1: Complete the Task

Direction: Complete the following statements below about the proper usage and maintenance
of computer hardware tools by choosing the appropriate WORD inside the box. Write your
answer on the each box provided.

Around Ammoniated Tighten Electrical charge Dust

Crosshead Conductor Bolts Loosen Alcohol

1. Use a Philips head screwdriver with screws.

2. Turn the screwdriver counterclockwise to the screw.

3. Pencils should not be used inside the computer to change the setting of switches or to
pry off jumpers because the tip contains lead which can act as a
and may damage the computer components.
4. The purpose of an antistatic wrist strap is to equalize the
between you and the equipment.

5. Clean the contacts on components with isopropyl .

6. Turn the screwdriver clockwise to the screw

7. On electrical components, an excessive buildup of will act

like an insulator and trap the heat.

8. Do not use glass cleaners or any other solution on an LCD screen

unless the cleaner is specifically designed for the purpose.

9. Use a hex driver to loosen and tighten that have a hexagonal

(six- sided) head.
10. When compressed air is used to clean the inside of the computer, the air should be
blown the components with a minimum distance of four inches
from the nozzle.

Activity No. 2: Computer System Maintenance

Direction: Read and understand carefully the situation below and then perform what is being asked.

Situation: You are tasked by your teacher individually to perform a computer system maintenance
activity. Given the table below you need to accomplish the table by filling out the
appropriate procedure to be done to cleaning or maintaining a computer component/s.
 Name: Date:
Grade & Section: Score:

Computer System Maintenance Table

Components to clean Maintenance Procedure

(e.g. Monitor Casing) (e.g. Mild cleaning solution and lint free cloth)

1. Monitor LCD Screen

2. Keyboard
3. Mouse
4. Computer Contacts
5. Computer Case
6. Internal Parts of Computer
System
7. Internal Parts of Power
Supply Unit

Note: Use this rubric to evaluate the performance of the learner on the activity.
4 3 2 1
Criteria
Excellent Good Fair Poor
The learner The learner
The learner list The learner list list down the list down the
Proper down all the proper down the proper proper proper
cleaning / cleaning procedures cleaning cleaning cleaning
maintenance for all components procedures for 4-3 procedures procedures
procedure components for 2-1 for 3
components components

The learner
demonstrate The learner
The learner The learner the proper did not
demonstrate the demonstrate the demonstrate
Performing cleaning
proper cleaning proper cleaning the proper
task procedure for
procedure for all the procedure for 4-3 cleaning
2-1
components components only procedure for
components components
only

Activity No. 3: Think about it??

Direction: Red and understand carefully each question below then write your insights about it
answer should be minimum of 5 sentences of each question. You answer will be evaluated
using the rubric indicate below. Write your answer on the space provided.

1. Why is it important to adhere with the proper maintenance procedures of computer system
components?

2. Why is it important to perform regular computer hardware tools maintenance before

using it?
REMEMBER

Adhering to the proper usage and maintenance of computer hardware tools plays a
vital role in every computer related task because it makes the task easily
accomplished, it extends the life span of the tools therefore it saves us money from
replacing it and ensures safety of everybody in the workplace.