Oral Comm

Lesson 3
Communication
Breakdown
Ms. Mary Grace O. del Rosario
2
What’s In!
Directions: Put the phrases or statements in the correct column. Write the
letter of your answer.
Linear Model Interactive Transaction Model
A. Schramm Model of D. shows circular process G. having a job interview

Communication between the sender and H. reciting a poem in front
B. Shannon Weaver Model of receiver. of the class
Communication E. barriers affect the smooth I. presiding an important
C. a two-way communication flow of communication meeting
process where feedback is F. a one-way communication J. focusing on the message
given after a process. sent.
message is sent. 3
Communication is a process of
exchanging thoughts, ideas, and
opinions in order to connect with
What is other people. It’s goal is to achieve a
Communication? clear and effective understanding

resulting to good relationships in
the community. However, there are
times when this goal is not reached
due to certain factors. When this
happens, there is communication
breakdown.
Barriers to
Communication
Physical Barriers
-are the natural or environmental
condition that act as a barrier in
communication in sending the
message from sender to receiver.
Examples:
1. People talking too loud.
2. Noise from a construction site
3. Loud sound of a karaoke
4. Blaring of jeepney horns
Psychological Barriers
-are called as mental barriers. These
refer to social and personal issues
of a speaker towards
communicating with others.
Examples:
1. trauma
2. shyness, lack of confidence
3. depression
4. fear, stage fright
Cultural Barriers
-pertain to communication problems
encountered by people regarding their
intrinsic values, beliefs, and traditions in
conflict with others. People’s culture affect
the way they communicate and relate to
others.
Examples:
1. different beliefs
2. traditions, and customs
3. manners of dressing
4. speaking
Linguistic Barriers
pertain conflicts with regard to language and
word meanings. Because words carry
denotative and connotative meanings, they
can sometimes cause confusion and
misunderstanding. Meaning of words and
symbols also vary depending on culture.
Examples:
1. difference in language
2. accent and dialect
3. use of jargon and slang
4. speech defects or language impairments
External Noises
-are the “sight, sound and other stimuli that
draw people’s attention away from intended
meaning.”
Examples:
1. noise from vehicles
2. singing at the neighborhood
3. visual aids in front of the classroom
4. the dog barking
5. the sound of airplane
Internal noises
-are the “thoughts and feelings that interfere
with meaning.”
Examples:
1. confrontation with a friend
2. fear of speaking in front of the class.
3. racial prejudice
Semantic noises
-are the “alternate meanings aroused by a
speaker’s symbols.” This idea means that a
word may have another meaning in the
minds of the students. This is affected by
the language in which they grew and the
culture in which they are exposed.
Examples:
1. incorrect grammar
2. using excessive technical jargon
3. using idiomatic expressions
Direction: Explain why there is
communication breakdown on
the given situations. Again,
write your answer on a
separate sheet.
13
14
Lesson 4
Various Strategies to
Avoid
Communication
Breakdown
Ms. Mary Grace O. del Rosario
5 Ways to Avoid
Communication
Breakdown
by Ronnie Peterson
1. Have Clarity of thought
before speaking
Arrange your thoughts before
verbalizing them this can help you
communicate much more clearly and
succinctly. It's a better idea to say
something like, "I've got a few ideas
here. Let me go through them one at
a time. We can treat each one on its
own merit."
2. Learn to Listen
As simple as it sounds, you’ll be

surprised how many people out
there don’t know how to listen well.
Not understanding those who you
are trying to communicate with will
lead to a conversation fraught with
misunderstandings. Don’t be afraid
to ask them to repeat or explain
further in polite manner once you
don’t understand the point.
3. Take Care of your Body
Language and Tone
Keep your emotions in check, try to

maintain eye contact, and adopt a
relaxed tone when conversing with
others.
4. Build up your confidence by
asking for feedback and
observing others
Focus on improving your skills by
practicing in front of those who you
may feel more comfortable with. You
can also ask those whose advice you
value to give you feedback and
critique your communication style
after a discussion.
5. Communicate Face to Face
on the important issues
Having that face to face dialogue

means you can convey your point
more clearly, with your body
language as well as your tone of
voice. It can also help to clear up any
misunderstandings or distortion of
the message that could occur
through other mediums.
Keep Focused
One way of being focused is to put in
mind the purpose communication. As a
speaker identify your purpose for
Here are some speaking and as a listener find the

speaker’s purpose thru his/her verbal and
strategies to non-verbal cues.
avoid Speak Intelligibly

communication Speaking intelligibly or clearly means
using the appropriate speaking volume,
breakdown. pitch rate, proper enunciation, stress, and
acceptable pronunciation. We speak
in order to be understood.
Listen with your
Ears and Eyes
Pay attention to verbal and non-verbal
message. Effective communication
depends on what people say and how
Here are some they say it.
strategies to
Minimize Distractions
avoid Look for a place where you can minimize
communication distractions or noise like closed area,

empty room, or quiet places. Lessening
breakdown. the cause for confusion means giving
more room to focus and concentrate.
Be Specific
Use simple and concise words as much as
possible in delivering a message.
Being specific means being particular and
Here are some direct to the point.
strategies to
Do not Jump to
avoid Conclusions
communication Before you give your comments and
breakdown. judgement, be sure that you have listened

attentively to the speaker. Conclusions
should be drawn after a thorough
analysis of point given or information
received
Tips on How to
Avoid
Communication
Breakdown
Completeness
Correctness Conciseness
Tips on How to
Avoid
Communicatio
Clearness n Breakdown Consideration
Courtesy Concreteness
Strategies to Avoid Communication Helpful Expressions
Breakdown
Use helpful expressions to gain “Really”
time to “Uhmm”
think “Uh-huh”
“Anyway”
“Tell me more…”
Give positive remarks or comments “”Sounds good”
“I see what you mean”
Ask for repetition “Can you please what you said?”
“What did you say again?”
“What did you mean, when you say
that…”
Check for understanding “So, are you saying that…”

“So, what is your understanding of
this?”
MODULAR ACTIVITY
28

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Lesson 3

Linear Model Interactive Transaction Model

A. Schramm Model of D. shows circular process G. having a job interview

Communication? clear and effective understanding

As simple as it sounds, you’ll be

Keep your emotions in check, try to

Having that face to face dialogue

Here are some speaking and as a listener find the

avoid Speak Intelligibly

Here are some they say it.

communication distractions or noise like closed area,

Here are some direct to the point.

breakdown. judgement, be sure that you have listened

Check for understanding “So, are you saying that…”

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