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    Module 2

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    Josh Laxa
    The document discusses the functions, skills, and roles of a manager. It defines a manager as someone who directs others and carries out management processes like planning, organizing, leading, and controlling resources. Managers exist at different levels depending on the organization size. The key skills of a manager are technical skills, human skills, and conceptual skills. Managers fulfill important interpersonal roles like figurehead, leader, and liaison. They also serve informational roles as a monitor, disseminator, and spokesperson. Finally, managers take on decisional roles as an entrepreneur, disturbance handler, and resource allocator.

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    Module 2

    Uploaded by

    Josh Laxa
    12 views14 pages
    The document discusses the functions, skills, and roles of a manager. It defines a manager as someone who directs others and carries out management processes like planning, organizing, leading, and controlling resources. Managers exist at different levels depending on the organization size. The key skills of a manager are technical skills, human skills, and conceptual skills. Managers fulfill important interpersonal roles like figurehead, leader, and liaison. They also serve informational roles as a monitor, disseminator, and spokesperson. Finally, managers take on decisional roles as an entrepreneur, disturbance handler, and resource allocator.

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    Module-2

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    The document discusses the functions, skills, and roles of a manager. It defines a manager as someone who directs others and carries out management processes like planning, organizing, leading, and controlling resources. Managers exist at different levels depending on the organization size. The key skills of a manager are technical skills, human skills, and conceptual skills. Managers fulfill important interpersonal roles like figurehead, leader, and liaison. They also serve informational roles as a monitor, disseminator, and spokesperson. Finally, managers take on decisional roles as an entrepreneur, disturbance handler, and resource allocator.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    12 views14 pages

    Module 2

    Uploaded by

    Josh Laxa
    The document discusses the functions, skills, and roles of a manager. It defines a manager as someone who directs others and carries out management processes like planning, organizing, leading, and controlling resources. Managers exist at different levels depending on the organization size. The key skills of a manager are technical skills, human skills, and conceptual skills. Managers fulfill important interpersonal roles like figurehead, leader, and liaison. They also serve informational roles as a monitor, disseminator, and spokesperson. Finally, managers take on decisional roles as an entrepreneur, disturbance handler, and resource allocator.

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    Module 2

    MANAGER – Its Functions, Skills and Roles


    Objectives: At the end of this lesson, you will
    be able to:
    • Explain the functions, roles and skills of a
    manager.
    Definition of Manager
    and Its Levels
    Manager
    A manager is a person in the organization who directs the activities
    of others (Venkatesh, 2020). A manager is someone whose primary
    responsibility is to carry out the management process. In particular,
    a manager is someone who plans and makes decisions, organizes,
    leads, and controls human, financial, physical, and information
    resources.
    Levels of Managers
    (by size of organization)
    Skills of a Manager
    Technical Skills
    It is the ability to use special proficiency or expertise in performing
    specific tasks. They refer to the use of tools, techniques, and
    specialized knowledge..
    Human Skills
    It is the ability to work with people; it is cooperative efforts; it is
    teamwork; it is the creation of an environment in which people feel
    secure and free express their opinions.
    Conceptual Skills – It is the ability of the
    manager to see the organization as a whole and to
    solve problems in ways that benefit the total system. Specifically,
    the manager
    who possess these skills is expected to analyzed and solve complex
    problems.
    Thus, the manager with good conceptual skills will have the mental
    capacity to
    perform the following:
    a) identify problems and opportunity;
    b) gather and interpret relevant information; and
    c) c. execute problem-solving decisions that serve the organization’s
    purpose.
    Roles of a Manager
    Interpersonal Roles:
    Interpersonal Roles: These are the roles the managers plays when he interacts with
    others. The specific roles under this category are:
    a. Figurehead – When the manager performs this role, he acts as symbolic head of
    the organization and as a result, he is expected to perform a number of duties of legal or
    social nature. Examples: Cutting ceremonial ribbons of a company-sponsored projects.
    b. Leader – He directs and motivates subordinates; counsel and communicate with
    subordinates.
    c. Liaison – In assuming the liaison role, the manager makes contacts with
    individuals in and out of the organization to facilitate the accomplishment of work in his
    department. Examples: activities like acknowledgement of mail, external board and other
    activities involving outsiders.
    Informational Roles
    A very important aspect of manager’s job is to receive and communicate information.
    On receiving and sharing information, the managers assumes three specific roles:
    a. Monitor – In making the right decision concerning various aspects of an
    organization, the manager is expected to collect information that will be useful in
    performing his job. He maintains personal contact with stakeholders.
    b. Disseminator – When the manager receives information from outsiders or
    within the organization, he transmits them to the concerned members of the
    organization. As information disseminator, the manager sees to it that relevant
    incoming information is properly shared with members.
    c. Spokesperson – There are times when outsiders seek information about
    organization and as the manager, he acts as the spokesperson. The manager sees to it
    that his views are heard and agreed upon by the members of the organization
    specifically the board of directors.
    Decisional Roles
    The major part of the manager’s job is to make decisions. As such, he must use the
    information he processes to make decisions that solve problems. As a decision
    maker, the manager assumes the following roles:
    a. Entrepreneur – In acting this role, the manager searches the organization
    and its environment for opportunities and initiates projects to bring about positive
    change.
    b. Disturbance Handler – Sometimes, organizations face important but
    unexpected disturbances such as striking employees dissatisfied with the
    compensation, disagreement with the management, etc. As disturbance handler, the
    manager is expected to respond to such unwelcome pressures by formulating
    strategies.
    c. Resource Allocator – As manager, he is responsible in deciding who gets
    resources, he prepares budgets, and set schedules and determine priorities.

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