Presentation PM
Presentation PM
Presentation PM
PROJECT
MANAGEMENT
Muhammad Arslan
INDEX
Introduction
The Project Manager
Project Cycle Management
‘3 PRINCIPLES’
Project Organization
Resource Planning
Project scope management
Budget management
Managing quality
Project delivery & post-project
Tips ‘n tricks
INTRODUCTION – Background Muhammad Arslan
Lahore
(CDI)-PSIC
Engineer-I-JGC Descon
Exercise
E What is a project?
Characteristics of a Project:
Project – Definition
A project is a temporary effort made up of a set of
related activities undertaken to achieve a unique
goal or objective within specific constraints
Management – Definition
A process of setting and achieving goals through:
planning, organizing, directing and controlling;
Utilizing human, financial and material resources.
INTRODUCTION - Definitions
Project – Definition
A project is a temporary effort made up of a set of
related activities undertaken to achieve a unique
goal or objective within specific constraints
Management – Definition
A process of setting and achieving goals through:
planning, organizing, directing and controlling;
Utilizing human, financial and material resources.
Quality Schedule
INTRODUCTION - Definitions
Quality Schedule
INTRODUCTION – Project examples
DREAM or
PRIVATE
WISH
1. Buying a plot of land
2. Building a house
3. Having a baby
4. Buying a family car
WORK
DREAM or
PRIVATE
WISH
1. Buying a plot of land
2. Building a house
3. Having a baby
4. Buying a family car ring c h an g e
r d el i ve
i cl e f o
r o j ect = veh
P WORK
R&D IT
projects projects
Technology change
Construction Business
projects projects
Low high
Requirements change
Some Common Terms used in Project Management
1 Deliverable The outcome of a process which is both definable and measurable also called
milestone
2 Duration The amount of time a task will take to finish
3 Escalation Raise an issue higher and higher in management until it is solved
4 GANTT chart A view that graphically shows the project schedule over time
5 Issue A problem or challenge
6 Lessons Management lessons which may be used to improve the execution of future projects
learned
7 Milestone The outcome of a process which is both definable and measurable, also called
deliverable
8 Baseline The initial project schedule
9 Phase A part of a project
10Programme A vehicle for implementing an organization’s strategy
11Project A temporary effort made up of a set of related activities undertaken to achieve a unique
goal or objective within specific constraints
12Resource The people, material, equipment or facilities required to complete a task
13Risk The possibility of something going wrong in the future
14Scope The sum total of all of its products and their requirements or features
15Slack Spare or extra time on non
16Sponsor The person chiefly responsible for leading the project to a successful outcome
17Stakeholder A person or group with an interest in the project
18Subproject A project within another project
19Task A project activity that has a starting and finishing point
20WBS Work breakdown structure; hierarchical organization of project phases, tasks and end
products
PROJECT MANAGER
PROJECT MANAGER – Skills and competences
…plan and manage the day-to-day delivery…supervise the staff and consultants
engaged…provide leadership on the science capacity-building components…
work closely with research networks…provide regular and accurate management
reports…review the effectiveness and efficiency of systems, procedures, etc…
take a lead role in internal monitoring and evaluation…possesses the ability to
think critically and strategically about technical/administrative approaches and
issues…judgment: demonstrates a sound understanding of when to share
information and when to keep it confidential…the ability to undertake multiple
tasks concurrently…creates a Project environment that is inclusive of all cultures
and backgrounds… determines priorities soundly… result-oriented…
communication… responsibility… reliable… accurate… eye for detail…
leadership… teambuilding… conscious of the politics of organizations… resolves
conflicts…
PROJECT MANAGER – Skills and competences
Under the leadership of the G&D Leader, the AWARD Project Manager will:
…plan and manage the day-to-day delivery…supervise the staff and consultants
“ make sure pr
ojects get done
engaged…provide leadership on the science capacity-building components…
”
work closely with research networks…provide regular and accurate management
reports…review the effectiveness and efficiency of systems, procedures, etc…
take a lead role in internal monitoring and evaluation…possesses the ability to
think critically and strategically about technical/administrative approaches and
issues…judgment: demonstrates a sound understanding of when to share
“communicator”
information and when to keep it confidential…the ability to undertake multiple
tasks concurrently…creates a Project environment that is inclusive of all cultures
and backgrounds… determines priorities soundly… result-oriented…
communication… responsibility… reliable… accurate… eye for detail…
“facilitator”
leadership… teambuilding… conscious of the politics of organizations… resolves
conflicts…
PROJECT MANAGER – Skills and competences
Under the leadership of the G&D Leader, the AWARD Project Manager will:
…plan and manage the day-to-day delivery…supervise the staff and consultants
Balance
engaged…provide leadership on the science capacity-building components…
work closely with research networks…provide regular and accurate management
reports…review the effectiveness and efficiency of systems, procedures, etc…
take a lead role in internal monitoring and evaluation…possesses the ability to
Technical skills < > Behavioral skills
think critically and strategically about technical/administrative approaches and
issues…judgment: demonstrates a sound understanding of when to share
information and when to keep it confidential…the ability to undertake multiple
tasks concurrently…creates a Project environment that is inclusive of all cultures
and backgrounds… determines priorities soundly… result-oriented…
communication… responsibility… reliable… accurate… eye for detail…
leadership… teambuilding… conscious of the politics of organizations… resolves
conflicts…
PROJECT MANAGER – Roles and responsibilities
‘MINDMAP’
PROJECT CYCLE
MANAGEMENT
PROJECT MANAGEMENT CYCLE
DREAM or
WISH
DREAM or
WISH
DREAM or WISH
PROJECT MANAGEMENT CYCLE
DREAM or
WISH
Design
Plan
Execute
Finalise
PROJECT MANAGEMENT CYCLE
DREAM or
WISH
Design
Identification & Specification
Plan
Execute The actual project
DREAM or
WISH
Design
Monitoring & Evaluation
Plan
Execute
Finalise
PROJECT MANAGEMENT CYCLE
DREAM or
WISH
Design
Monitoring & Evaluation
Plan
Execute
Finalise
Final evaluation to
collect lessons learned
PROJECT MANAGEMENT CYCLE
PROJECT MANAGEMENT CYCLE
PROJECT MANAGEMENT CYCLE
PROJECT MANAGEMENT CYCLE
INITIATE - This phase is where an idea or a proposal is authorized and funded as a project. It
may include some initial planning and estimating to clarify its objective and scope.
PLAN - This phase includes two distinct components; the development of plans that are
required as part of the proposal – core planning, and the plans to manage the implementation
of the project – facilitation planning.
IMPLEMENT . Implementation includes taking all necessary actions to ensure the activities in
the project plan are completed and the outputs of the plan are produced. Includes task
assignments and authorizations to execute plans.
MONITOR - Monitoring is about measuring the progress of a project against its objectives,
looking at deviations from the plan and deciding on corrective steps to put the project back on
track. It looks at the log-frame indicators and schedule and budget targets.
ADAPT - This phase refers to the process by which the project manager adapts its project
management methods from the insights and learning that was captured. It also refers to the
changes that need to be incorporated in the original processes, approaches, strategies and
methods planned to deliver the project interventions
CLOSE - The closing phase of the project is when the project has achieved the planned
objectives and all deliverables have been produced. The phase also includes the project
evaluation to see if the original objectives were achieved or not
PROJECT MANAGEMENT CYCLE
INITIATE - This phase is where an idea or a proposal is authorized and funded as a project. It
may include some initial planning and estimating to clarify its objective and scope.
PLAN - This phase includes two distinct components; the development of plans that are
required as part of the proposal – core planning, and the plans to manage the implementation
Planning is important for:
of the project – facilitation planning.
• getting an overview of what needs to be done
IMPLEMENT • making sure youincludes
. Implementation don’t forget
takinganything
all necessary actions to ensure the activities in
• making
the project plan sure youand
are completed handle thingsofinthe
the outputs theplan
right
areorder
produced. Includes task
• being
assignments able to know
and authorizations to what theplans.
execute finish date is
CLOSE - The closing phase of the project is when the project has achieved the planned
objectives and all deliverables have been produced. The phase also includes the project
evaluation to see if the original objectives were achieved or not
PROJECT MANAGEMENT CYCLE
TIPS
• Input from others; Experts, books, lessons
learned, Brainstorms, Cross-check, reviews
• Break big challenge down into small pieces
• Begin with the end in mind (S. Covey)
• Use risks as a guide – start with high
impact / high likelihood risks first
PROJECT MANAGEMENT CYCLE
TIPS
• Focus on the shortest path to result / critical
path
• Visualize, display and repeatedly
communicate
• Search for buy-in from the ‘stakeholders’
• Prioritization; use action lists
3 PRINCIPLES
PROJECT MANAGEMENT – The three principles
1. PLANNING..
2. COMMUNICATION..
3. RISK MANAGEMENT..
PROJECT MANAGEMENT – The three principles
R S ’
P P E
2. COMMUNICATION – the process of (1) informing all
TO
‘stakeholders’, beneficiaries, workers, colleagues,
S
sponsors / donors, media; (2) Getting and
W
O
maintaining buy-in of decisions makers;
H
‘S
(3) Listening.
Time
wasting
Planning detail
High risk;
plan more
Low high
Project complexity
PROJECT PLANNING
Time
wasting
Planning detail
• Many tasks
• ManyLowdependencies high
• ManyProject
resources
complexity
PROJECT PLANNING – SMART objectives
R Relevant Realistic,
Results/Results-focused/Results-oriented,
Resourced, Rewarding
T Time-bound Time framed, Timed, Time-based,
Timeboxed, Timely, Timebound, Time-
Specific, Timetabled, Trackable,
Tangible
Source: http://en.wikipedia.org/wiki/SMART_criteria
PROJECT PLANNING
1. Background 1. Objectives
2. Objectives 2. Scope
3. Scope 3. Success criteria
4. Constraints 4. Performance requirements
5. Assumptions 5. Impact on organization and
6. Reporting other systems
7. Deliverables and Milestones 6. Risks
8. Cost Benefit 7. Recommended solution
9. Finance 8. Alternative solutions
9. Cost benefit
PROJECT PLANNING
PROJECT PLANNING
Research
TASKS STRUCTURE
Material
development
Education
now
TIME
PROJECT PLANNING
PROJECT PLANNING
ANTT CHART
MICROSOFT PROJECTS)
Exercise
E Develop a planning
MIND MAPPING
from Darwin's
notebooks around
July 1837 showing his
first sketch of an
evolutionary tree
(Wikipedia).
MIND MAPPING
Modern highly
resolved Tree Of Life,
based on completely
sequenced genomes
(Wikipedia).
MIND MAPPING
Google ‘wonderwheel’
MIND MAPPING
MINDMAPPING / MINDMANAGER
(WWW.MINDJET.COM)
PROJECT PLANNING
PERT chart for a project with five milestones (10 through 50) and six
activities (A through F). The project has two critical paths: activities B
and C, or A, D, and F – giving a minimum project time of 7 months with
fast tracking. Activity E is sub-critical, and has a float of 2 months.
From numerous studies from1998 for traditional project management methods, only 44%
of projects typically finish on time, projects usually complete at 222% of the duration
originally planned, 189% of the original budgeted cost, 70% of projects fall short of
their planned scope (technical content delivered), and 30% are cancelled before
completion.
Using CCPM : 95% on-time and on-budget completion when CCPM is applied correctly.
CCPM aggregates the large amounts of safety time added to many subprojects in project
buffers to protect due-date performance, and to avoid wasting this safety time through
bad multitasking, student syndrome, Parkinson's Law and poorly synchronized
integration.
Source: http://en.wikipedia.org/wiki/Critical_Chain_Project_Management
PROJECT PLANNING
From numerous studies from1998 for traditional project management methods, only 44%
Student
of projects syndrome
typically finish refers
on time,to the phenomenon
projects usually complete at 222% of the duration
that many people will start to fully apply
originally planned, 189% of the original budgeted cost, 70% of projects fall short of
themselves to a task just at the last possible
their planned
moment scopea(technical
before deadline.content
Thisdelivered),
leads toand 30% are cancelled before
wasting
any buffers built into individual task duration
completion.
estimates
Using CCPM : 95% on-time and on-budget completion when CCPM is applied correctly.
Parkinson's Law: the demand upon a resource
tends to expand to match the supply of the
CCPM aggregates the large amounts of safety time added to many subprojects in project
resource
buffers to protect due-date performance, and to avoid wasting this safety time through
bad multitasking, student syndrome, Parkinson's Law and poorly synchronized
integration.
Source: http://en.wikipedia.org/wiki/Critical_Chain_Project_Management
PROJECT PLANNING
PROJECT PLANNING
TIPS
• Use an attractive and fun planning tool
• Re-iterate the planning; review it days
later and ask input
• Phase your project
• ‘Plan to adapt the plan’
• Communicate the plan
PROJECT PLANNING
TIPS
• Use a ‘shadow plan’ (..)
• Reserve time for unexpected events
• Check prognosis at ¼ of a task and take
action
2. COMMUNICATION
To effectively communicate, we must realize that we are all different in the way we perceive
the world and use this understanding as a guide to our communication with others.
(Anthony Robbins)
COMMUNICATION
COMMUNICATION
Verbal communication: 7%
Nonverbal communication: 93%
(gesture touch body language posture facial expression eye contact
clothing hairstyles paralanguage voice quality emotion speaking style
rhythm intonation stress; 38% vocal tone and 55% body language and
other). Nonverbal messages can interact with verbal messages in six
ways:
• repeating,
• conflicting,
• complementing,
• substituting,
• regulating
• accenting/moderating
Project
sponsor
Steering
Media
committee
Project
Manager
Team
Suppliers
members
Depart- Benefi-
ments ciaries
COMMUNICATION
PROGRESS
Project
sponsor
Steering
Media
committee
DECISION-MAKING PR - ATTENTION
Project
Manager
Team
Suppliers
members
RESOURCES TROUBLESHOOTING
Depart- Benefi-
ments ciaries
RESOURCES INPUT
COMMUNICATION
Project
Project
Manager sponso
r
And..
Enthusiasm Chaotic
Rigid Structured
Rigid Structured
International differences:
• Direct vs. cautious
• Mother language
• Hierarchy
Interpretation differences
To do:
• Pro-active attitude
• Check assumptions; ‘over-communicate’
• Guidelines
COMMUNICATION
TIPS
• Know the people involved – meet them
personally
• Know the people who (1) support and
(2) oppose the project; keep a list
• Ask input and listen
COMMUNICATION
TIPS
• ‘Walk your talk’; be clear and honest in
your communication
• Focus on ‘effective communication’
(pink giraffe example)
TIPS
• When starting a new project; organize a
formal ‘kick-off’ to mark the start of the
project and clearly communicate the
anticipated end result
• Practice your negotiation skills
3. RISK MANAGEMENT
What should you do when a rhino charges you? Pay him!
&
IDENTIFY
EVALUATE
MITIGATE
RISK MANAGEMENT
MITIGATE
Determine any action to be taken;
(1) share (2) endure (3) avoid
(4) lessen
RISK MANAGEMENT
RISKLIST
RISK MANAGEMENT
TIPS
ADRESSING:
General
Manager
Manager Manager
Dept. A Dept. B
PROJECT ORGANISATION – Organizational diagram – Product or Project
General
Manager
Manager Manager
Product A Product B
PROJECT ORGANISATION – Organizational diagram – Project Oriented Organizations
General
Manager
Manager Manager
Dept. A Dept. B
Project
Team
PROJECT ORGANISATION – Problem solving; the escalation mechanism
3
2
1
- Approve
- Must be notified
- May be consulted
- General management responsibility
John 40 40 40
Sarah 32 24 0
Peter 32 8 8
RESOURCE PLANNING
100%
(and sickness,
leave,
Expertise Y
unforeseen)
Weeks
RESOURCE PLANNING
TIPS
‘Scope creep’:
START
PROJECT SCOPE MANAGEMENT
START
PROJECT SCOPE MANAGEMENT
START
Exercise
BUDGET
MANAGEMENT
BUDGET MANAGEMENT
I Initial Budget
II Project finances against budget
III Financial reporting
BUDGET MANAGEMENT – Initial Budget
BUDGET MANAGEMENT – Initial Budget
BUDGET MANAGEMENT – Project control
BUDGET MANAGEMENT – Project control
CONTROL
}
MANAGING QUALITY
MANAGING QUALITY
Budget
Quality Schedule
MANAGING QUALITY
DREAM or
WISH
Design
Monitoring & Evaluation
Plan
Execute
Finalise
Final evaluation to
collect lessons learned
PROJECT MANAGEMENT CYCLE – Monitoring and Evaluation
PROJECT MANAGEMENT CYCLE – Monitoring and Evaluation
Vision
Mission
Objectives
Outcomes
Output
Activi
-ties
PROJECT MANAGEMENT CYCLE – Monitoring and Evaluation
SMART goals
Objectives
Answers ‘so what’, direct
Immediate results
Output
Formulated SMART, basis
SMART goals
Objectives
Answers ‘so what’, direct
Immediate results
Output
Formulated SMART, basis
TIPS
• Never assume;
even verify your own communication
TIPS
TIPS
TIPS
WEBTIPS
• Wikipedia
http://en.wikipedia.org/
Definitions, examples, hyperlinks
• Google..
PROJECT MANAGEMENT – Tips ‘n Tricks
BOOKTIPS