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    IT in SC-NEW

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    2fineadventure

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    © All Rights Reserved
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    IT in SC-NEW

    Uploaded by

    2fineadventure
    3 views10 pages

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    3 views10 pages

    IT in SC-NEW

    Uploaded by

    2fineadventure

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 10

    IT AS

    PERFORMANCE
    ENABLER FOR
    SUPPLY CHAIN
    P.Chandiran
    Goals of SC IT
    ◦ Collect information on each product from production to
    delivery or purchase point and provide complete visibility for
    all parties.
    ◦ Access any data in the system with single point of contact.
    ◦ Analyze, plan activities, take decisions using Analytics,
    simulation and other modeling tools.
    ◦ Collaborate with SC partners for optimized performance.
    Systems used for Better IT
    enabled Supply Chain
    ◦ Decision Support System
    ◦ Artificial Intelligence
    ◦ Expert System
    ◦ APS (Advanced Planning and Scheduling)
    Tools used for better IT enabled Supply Chain

    ◦ Simulation modeling
    ◦ Mathematical modeling
    ◦ Queuing Theory
    ◦ Heuristics
    ◦ Algorithms
    IT support areas in SC
    ◦ Network design
    ◦ Inventory planning and control
    ◦ Demand planning
    ◦ Production scheduling
    ◦ Transportation planning
    ◦ Routing and Scheduling
    Macro Processes in a Supply Chain

    Supplier Internal Customer


    Relationship Supply Chain Relationship
    Management Management Management
    (SRM) (ISCM) (CRM)

    Transaction Management Foundation (TFM)


    Customer Relationship
    Management
    ◦ The processes that take place between an enterprise and its
    customers downstream in the supply chain
    ◦ Key processes:
    ◦ Marketing
    ◦ Selling
    ◦ Order management
    ◦ Call/Service center
    Internal Supply Chain
    Management
    ◦ Includes all processes involved in planning for and fulfilling a
    customer order
    ◦ ISCM processes:
    ◦ Strategic Planning
    ◦ Demand Planning
    ◦ Supply Planning
    ◦ Fulfillment
    ◦ Field Service
    ◦ There must be strong integration between the ISCM and CRM macro
    processes
    Supplier Relationship
    Management
    ◦ Those processes focused on the interaction between the enterprise
    and suppliers that are upstream in the supply chain
    ◦ Key processes:
    ◦ Design Collaboration
    ◦ Source
    ◦ Negotiate
    ◦ Buy
    ◦ Supply Collaboration
    ◦ There is a natural fit between ISCM and SRM processes
    The Transaction Management
    Foundation
    ◦ Enterprise software systems (ERP)
    ◦ Earlier systems focused on automation of simple transactions and
    the creation of an integrated method of storing and viewing data
    across the enterprise
    ◦ Real value of the TMF exists only if decision making is improved
    ◦ The extent to which the TMF enables integration across the three
    macro processes determines its value

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