I'm an experience designer. Which means that I help businesses make more money by making their customers happier.
Software, service, website or purchase experiences. As the complexity of the world around us increases, I get results by bringing back simplicty, humanity, relevance, delight...
My experience includes:
Managing a successful UX consultancy
Leading, managing and training UX teams
Delivering entertaining and thought-provioking conference talks
Digital product management
UX strategy and UX governance
Contextual user research
Concept design
Interaction design
User experience strategy
Usability testing
I'm part of the leadership team for Deloitte Digital Africa. South Africa ...