Evgeniy Bachinskiy: BCP Real Talk. Making a plan that won't go down the drain when things get real (UA)
Kyiv IT Outsourcing Forum
Website – www.liof.org
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Згадайте цю дату. Як почався ваш день?
Як почався мій день.
Alarm goes off – had been doing for the last month
Telephone rings – despite sleep mode
Wife and kids – Had our emergency bags ready
Voice recording
Mass notification service
First BCP Coordination meeting during the wartime – everyone joined despite it was 5.30 in the morning
My day started
Так почався мій день. Чому він почався саме так і що було далі, я розповім трохи згодом.
Day that changed lives
Ruined dreams
Today I will speak about
how we got prepared,
our BCP evolved
Share personal stories and lessons
You will understand why my started exactly like I described
Віце президент SSW
Керівник офісу
BCP since 2019
Батько трьох дітей
Легкоатлет-любитель
Одна з найбільших ІТ компаній
2000 співробітників
Частина Шведської
№1 ІТ Роботодавець
Give away the takeaways
Lessons applied to other areas in life
Not go through them right now
Explain how I came up with those from my personal experience
A side note
There is a difference
In a nutshell …
BCP often used to describe BCMS
Use just BCP,
Not bother with how precise our terminology is
Uncertain times
Coup attempts
Ми у Харкові і Одесі
Existential risks
Prepared
Evac plan
Generators
Office in Poland
We indeed had a plan - created a formal BCP
Since then – revisions and updates
Created ISMS, implemented BCP testing
2018 – we certified our ISMS,
BCP in scope
We continued improving the system
Won’t go into every single detail
2020 – first real life test
Let’s stop here
WHO BELIEVED IN COVID IN MID JAN?
Рівень сприйняття критичності
№1
Чи був план?
Generic Epidemic plan -> Evacuation
№2
Оновлюємо
Яка стратегія? WFH? - EASY
Реалістично?
40% на ноутбуках.
We will buy if needed … $3M … Це лише один пункт
№3
ПЛАНУЄМО WFH. Ноутбуків немає. Меблі, інтрнет І все інше.
#4
Відміна поїздок? Карантини?
#5
* Regular meetings
What did we learn in this case?
Believe in risk –
Should spot the skepticism and its implications – engage early
Challenge
Engage stakeholders – make them make decisions
Do you spent $3M immediately? – investment adequate to risk we accept to bear
Plans
Even though Plan – solid
Value in process of review, brainstorm and planning all aspects
Situation could evolve differently – team already aligned
Дуже крута команда!
…
Crisis – reveal other angles of a person you are surrounded with
You get closer with some. Unite
Some – crumble and freeze – wouldn’t expect
I was lucky – to be surrounded by likeminded people, who you can rely on
I got tons of messages offering help
At some point – 60 people
Oksana – responsible for coordination, establishing 24/7 operations. Caring about people
Shout out!
People may crumble.
Know that in crisis situation may not go as planned and you will be left with people
Dilemmas
Do you continue evac under air raid siren?