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Resource Sharing Remixed for the Rethinking Resource Sharing IV Forum OCLC, Dublin, OH Michael Edson Director, Web and New Media Strategy Smithsonian Institution, Office of the CIO 5/13/2009
Preamble Twitter @mpedson (note the #si20 tag!) slideshare.net/edsonm [email_address] smithsonian20.typepad.com usingdata.typepad.com Beware…The opinions in this presentation are mine, not the official policy/strategy of the Smithsonian…
Two Talks for the Price of One! A pitch for a  Commons  as the answer to the Smithsonian’s digital-resource sharing challenges Practical advice tied to Rethinking Resource Forum’s goals/challenges How to affect change in slow-moving organizations Local actions that make a difference
The 5-Minute Shakespeare Version We’re working on a Web and New Media Strategy I talk a lot about a “Smithsonian Commons” I haven’t the foggiest idea how to catalyze institutional change

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Slides for Day 4 of the module on Design & Creativity, Nanyang Business School Singapore January 2019

WHY PEOPLE BULLSHIT AND WHAT TO DO ABOUT IT
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A quick analysis of this strange phenomenon, with some suggestions about how to cope with people who bullshit. bulldictionary.com Buy the book: http://amzn.to/2doeOTI

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ACI design and creativity slides 2019 day1
ACI design and creativity slides 2019 day1ACI design and creativity slides 2019 day1
ACI design and creativity slides 2019 day1

Slides for Day 1 of the core module on Design and Creativity at the graduate programmes of ACI, Nanyang Business School January 2019, Singapore.

The 5-Minute Shakespeare Version We’re working on a Web and New Media Strategy I talk a lot about a “Smithsonian Commons” I haven’t the foggiest idea how to catalyze institutional change Now Discuss…
 
A Model Institution
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ACI design and creativity slides 2019 day2
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This document summarizes the key discussions and activities from Day 2 of an Institute on Asian Consumer Insight event focused on creativity and design. It includes: - A discussion of questions from Day 1 around developing and exercising creativity. - An activity on reframing resistance to change in a positive light. - An exploration of growth mindset and how intelligence and personal traits can change. - Activities focused on reframing problems as "wicked" problems, asking powerful questions, and exploring participants' creative selves. The document concludes with sharing of exemplary reports, and an individual reflection activity to identify key lessons and next action steps.

LCEB Enterprise Week 2009 Keynote March 2
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LCEB Enterprise Week 2009 Keynote March 2

The document summarizes José Pietri's presentation at the Enterprise Week 2009 on the importance of change and innovation for businesses. The presentation focused on sharing experiences and examples of innovation in practice from other companies. It emphasized that innovation is an ongoing process, not just a single event, and discussed the importance of collaboration and exploring new ideas through tools like social media and brainstorming to drive business growth.

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ACI Design Creativity 2015 Day 03
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This document discusses creativity and design. It begins by providing background on design processes and methods, citing sources from various design firms and thinkers. It then discusses the importance of failure in design and innovation, noting that many successful products, businesses and inventors experienced numerous failures during development. The document encourages learning from failures of others, failing gracefully oneself, and using trial and error in the design process. It emphasizes reframing one's attitude towards failure as a learning opportunity. Overall, the document promotes an experimental and iterative approach to creativity and problem-solving.

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Creating chaos Part1/2
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The document discusses the connection between innovation, patents, and economic growth. It provides the following key points: 1) Western economies grew rapidly during the Industrial Revolution due to innovation driven by patents and technology. Countries that studied and copied other nations' patent systems, like Japan copying the US system, also saw economic growth. 2) Innovation accounts for up to 80% of productivity growth in high-income countries. Firms that innovate outperform non-innovating firms. 3) "Soft thinking" skills like creativity and innovation are now as important as traditional "hard thinking" skills taught in schools, but education systems still focus more on eliminating soft thinking. True innovation often stems from chance

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The cats out of the bag! No longer is this elusive topic an enigma anymore. We've uncovered the greatest myths about creativity. These ideas will make you think differently about the world of creativity and business in general. 1. People are either born creative or not at all 2. I can't draw I'm not creative 3. I have writers block 4. Business has nothing to do with creativity 5. Creativity won’t help in my job Thanks for stopping by! Now keep on rocking in the free world. Jeph

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1. Urgency John P. Kotter,  A Sense of Urgency HBR “Ideacast” clip, 2:30 Audio clip plays for 2:30. Advance through next 7 slides manually
1. Urgency John P. Kotter,  A Sense of Urgency Thoughts, feelings and behaviors
1. Urgency John P. Kotter,  A Sense of Urgency Thoughts… Great opportunities/hazards
1. Urgency John P. Kotter,  A Sense of Urgency Feelings… Gut level determination that we’ll do something  now

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This document discusses creativity and developing business ideas. It describes creativity as stemming from intelligence, environment, knowledge, thinking style, personality, and motivation. It also discusses different thinking styles like convergent and divergent thinking. The document then provides various techniques that can help generate ideas such as brainstorming, market research, developing personas, mapping customer journeys, and techniques like SCAMPER. It emphasizes that ideas can come from many sources and the importance of identifying the problem to be solved. Ultimately, the document stresses that ideas must be turned into opportunities by considering factors like market fit, feasibility, management team, and personal ambition.

Creating Chaos Part2
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1. The document discusses how chaos often precedes great changes and encourages the reader to create chaos in order to enable change. 2. It provides several quotes about creativity, innovation, and the need for new approaches and thinking outside the box. 3. The document lists several books and resources on topics like creativity, innovation, breakthrough thinking, and humor. It also provides contact information for the author.

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1. Urgency John P. Kotter,  A Sense of Urgency Behavior… Hyper-alertness… commitment to making something happen with the important issues
1. Urgency John P. Kotter,  A Sense of Urgency Behavior… We gotta get going with this because it’s  so  important.
1. Urgency John P. Kotter,  A Sense of Urgency Determination and movement that’s smart and that wins
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This document provides suggestions for improving meetings through better design. It discusses 5 types of meetings: beginnings (getting started), presentations (telling the user's story), middles (keeping people moving forward), explorations (helping people find their way), and endings (finding closure and learning). For each type, it offers recommendations like using visual tools, lean coffee approaches, and treating meetings as design problems to be solved. The goal is to manage assumptions, visualize ideas, and actively design meetings to better facilitate collaboration and outcomes.

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Advocacy and influencing skills IS2011 Ottawa
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This document discusses advocacy skills for promoting the green economy. It covers nudges and choice architecture, the six weapons of influence including consistency, reciprocation, social proof, authority, liking, and scarcity. Specific advocacy tools are examined like framing messages, storytelling, and government campaigns. Effective advocacy requires understanding human behavior and how to subtly influence decisions through default options, peer pressure, relationships and creating a sense of scarcity.

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Next Level Collaboration: The Future of Content and Design by Rebekah Cancino...
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The document discusses the importance of open collaboration in content and design. It outlines four types of openness that enable effective collaboration: 1) personal openness through humility, 2) active openness by contributing across roles, 3) outward openness through understanding user needs, and 4) exponential openness where cross-discipline teams co-design. Creating a culture of openness sets the stage for successful collaboration and co-design, which are essential to building interconnected experiences.

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2. Disruptive Innovation Clayton M. Christensen:  The Innovators Dilemma
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2. Disruptive Innovation “ You’ve got about three years until you’re locked into being just a museum of stuff on the mall”  Executive from a national media/educational brand, about the Smithsonian’s digital strategy
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The document discusses prototyping the Smithsonian Commons, which is proposed as a new digital platform and presence for the Smithsonian Institution. It summarizes the Smithsonian's strategic plan and goals of updating their digital experience, learning model, and balancing autonomy and control. A key aspect is creating the Smithsonian Commons, which would stimulate learning, creation and innovation by providing open access to the Smithsonian's research, collections and communities online. The presentation discusses building prototypes to demonstrate what a Smithsonian Commons would look like from the perspective of different types of users.

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The Smithsonian has developed a new strategic plan focused on solving complex problems through interdisciplinary collaboration. However, the Smithsonian faces challenges with relevance as its web presence and reach have declined compared to competitors. To address this, the Smithsonian used an open, transparent and participatory process to develop a new web strategy using workshops, wikis and public feedback to engage internal and external stakeholders.

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The document discusses concepts related to excellence and innovation in organizations. It provides examples of how organizations can: 1) Embrace change, diversity of thought, risk-taking and rapid experimentation to drive innovation. Mistakes and failures should be seen as opportunities to learn. 2) Pursue decentralization, clear goal-setting, accountability and rigorous execution to achieve strategic objectives. 3) Continually move up the value chain by shifting from goods to services, solutions, experiences, and transforming customers' organizations.

4. Axiom:  The Third Way Don’t get too attached to predicting outcomes to big presentations, confrontations, decisions.  I always think “It’s either going to go this way or that way” but it’s  always  some third way I couldn’t predict. Example: “Smithsonian 2.0 event”
5. Know What to Leave Out From a series of tweets @ Smithsonian Web and New Media Strategy workshops. Excruciating process of boiling down the Smithsonian to its essence.
6. Capability Maturity Models A framework for understanding what kinds of projects you are capable of doing successfully  in the future!
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Long version of presentation about the Smithsonian's Web and New Media Strategy and how it relates to the goal of creating more audience-centric Web sites. For Forum One, National Press Club, Washington, D.C. November 5, 2009.

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A 15 minute overview of the Smithsonian Institution's Web and New Media Strategy and the drivers and process behind it. Part of the "strategery" [sic] session at the Museum Computer Network conference, November 13, 2009.

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This document contains a presentation by Bill Smith on lessons learned from process improvement initiatives. The presentation includes 10 lessons: 1) Treat process improvement like a project; 2) Involve future users when developing processes; 3) Understand root causes of problems before assigning blame; 4) Avoid a one-size-fits-all improvement approach; 5) Walk before you run when implementing changes; 6) Keep an open mind; 7) Process improvement and compliance are not the same; 8) Plans without implementation are meaningless; 9) You may lose people and that's okay; and 10) Consider dissenting opinions. The presentation provides examples and references to support each lesson.

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This document summarizes topics from a chapter on product planning and development, including preparing a firm for idea generation, concept identification, and active concept generation approaches. It discusses finding creative people by staffing with those having diverse experiences and enthusiasm for innovation. It also outlines barriers to firm creativity like cross-functional diversity and allegiance to functional areas that can limit innovative ideas. The document provides an example of the concept development process for a potential new coffee product called Designer Decaf in response to changes in the North American coffee market and culture.

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8. Do Stuff that Matters What Failure Looks Like Today's session was appalling to me. The topics that curators were there to discuss -- especially open access vs. curatorial control -- were never on the table, and it seemed engineered so that would happen. It seemed clear that you had marching orders and were asking "leading" questions to point the audience toward centralization as the solution… --Post-workshop evaluation http://smithsonian-webstrategy.wikispaces.com/Curation+and+Resarch+Post-Workshop+Evaluation
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Thank you! Michael Edson Smithsonian Institution

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Michael Edson, Resource Sharing Remixed

  • 1. Resource Sharing Remixed for the Rethinking Resource Sharing IV Forum OCLC, Dublin, OH Michael Edson Director, Web and New Media Strategy Smithsonian Institution, Office of the CIO 5/13/2009
  • 2. Preamble Twitter @mpedson (note the #si20 tag!) slideshare.net/edsonm [email_address] smithsonian20.typepad.com usingdata.typepad.com Beware…The opinions in this presentation are mine, not the official policy/strategy of the Smithsonian…
  • 3. Two Talks for the Price of One! A pitch for a Commons as the answer to the Smithsonian’s digital-resource sharing challenges Practical advice tied to Rethinking Resource Forum’s goals/challenges How to affect change in slow-moving organizations Local actions that make a difference
  • 4. The 5-Minute Shakespeare Version We’re working on a Web and New Media Strategy I talk a lot about a “Smithsonian Commons” I haven’t the foggiest idea how to catalyze institutional change
  • 5. The 5-Minute Shakespeare Version We’re working on a Web and New Media Strategy I talk a lot about a “Smithsonian Commons” I haven’t the foggiest idea how to catalyze institutional change Now Discuss…
  • 6.  
  • 8. Imagining a Smithsonian Commons The full, written-out version is on slideshare, http://slideshare.net/edsonm (Both PowerPoint and text versions, with references and footnotes!)
  • 10. Smithsonian Web and New Media Strategy Process
  • 11. Smithsonian Web and New Media Strategy Process Currently underway http://smithsonian-webstrategy.wikispaces.com All work on public-facing wiki Internal workshops are “wiki-cast” Twitter, #si20 tag http://search.twitter.com/search?q=&ands=&phrase=&ors=&nots=&tag=si20&lang=all&from=&to=&ref=&near=&within=15&units=mi&since=&until=&rpp=15 Radically open, transparent, fast Alternative to traditional committee process Expand internal brain trust
  • 12. Organizational Change 10 things I’m thinking about
  • 13. 1. Urgency John P. Kotter, A Sense of Urgency HBR “Ideacast” clip, 2:30 Audio clip plays for 2:30. Advance through next 7 slides manually
  • 14. 1. Urgency John P. Kotter, A Sense of Urgency Thoughts, feelings and behaviors
  • 15. 1. Urgency John P. Kotter, A Sense of Urgency Thoughts… Great opportunities/hazards
  • 16. 1. Urgency John P. Kotter, A Sense of Urgency Feelings… Gut level determination that we’ll do something now
  • 17. 1. Urgency John P. Kotter, A Sense of Urgency Behavior… Hyper-alertness… commitment to making something happen with the important issues
  • 18. 1. Urgency John P. Kotter, A Sense of Urgency Behavior… We gotta get going with this because it’s so important.
  • 19. 1. Urgency John P. Kotter, A Sense of Urgency Determination and movement that’s smart and that wins
  • 20. 1. Urgency John P. Kotter, A Sense of Urgency The rate of change is going up.
  • 21. 2. Disruptive Innovation Clayton M. Christensen: The Innovators Dilemma
  • 22. 2. Disruptive Innovation Clayton M. Christensen: The Innovator’s Dilemma Sustaining Technologies vs. Disruptive Technologies
  • 23. 2. Disruptive Innovation Clayton M. Christensen: The Innovator’s Dilemma Sears was at the top if the world in the 1960’s
  • 24. 2. Disruptive Innovation Clayton M. Christensen: The Innovator’s Dilemma Sears was at the top if the world in the 1960’s They missed discount retailing.
  • 25. 2. Disruptive Innovation “ You’ve got about three years until you’re locked into being just a museum of stuff on the mall” Executive from a national media/educational brand, about the Smithsonian’s digital strategy
  • 26. 2. Disruptive Innovation This is one of the Innovators Dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake. Clayton M. Christensen The Innovator’s Dilemma
  • 27. 3. Darwin’s True Greatness … Wasn’t that he figured out modification-with-descent but that he wrote it down—tied it down— in a way that ensured the idea would never drift away again. Can’t find source! (Bill Bryson?)
  • 28. 3. Darwin’s True Greatness So, when you figure something out, tie it down! Examples Imagining a Smithsonian Commons Written-out with notes, references, links on slideshare. http://slideshare.net/edsonm Web-Strategy “workshop-to-wiki” process All workshops are “wiki-cast” so what’s said doesn’t drift away. http://smithsonian-webstrategy.wikispaces.com
  • 29. 4. Axiom: The Third Way Don’t get too attached to predicting outcomes to big presentations, confrontations, decisions. I always think “It’s either going to go this way or that way” but it’s always some third way I couldn’t predict. Example: “Smithsonian 2.0 event”
  • 30. 5. Know What to Leave Out From a series of tweets @ Smithsonian Web and New Media Strategy workshops. Excruciating process of boiling down the Smithsonian to its essence.
  • 31. 6. Capability Maturity Models A framework for understanding what kinds of projects you are capable of doing successfully in the future!
  • 32. 6. Capability Maturity Models 1. Initial 2. Managed 3. Defined 4. Quantitatively Managed 5. Optimizing
  • 33. Understanding the levels People Processes Measurement Technology 1 2 3 4 5
  • 34. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Success depends on individual heroics
  • 35. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 “ Fire fighting” is a way of life
  • 36. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Relationships between disciplines are uncoordinated, perhaps even adversarial
  • 37. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Success depends on individuals Commitments are understood and managed People are trained
  • 38. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Project groups work together, perhaps as an integrated team Training is planned and provided according to rolesv
  • 39. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Strong sense of teamwork exists within each project
  • 40. Understanding the levels People Processes Measurement Technology 1 2 3 4 5 Strong sense of teamwork exists across the organization Everyone is involved in process improvement
  • 41. 6. Capability Maturity Models More in “Good Projects Gone Bad” on SlideShare http://www.slideshare.net/edsonm/good-projects-gone-bad-an-introduction-to-process-maturity-1384375
  • 42. 7. Thor Hyerdahl & Shark Wrestling
  • 43. 7. Thor Hyerdahl & Shark Wrestling On the Kon Tiki raft, he did an outrageous thing “just to show everyone why he was the captain” (As remembered from a speech at the National Geographic.) Sometimes you have to do crazy things
  • 44. 7. Thor Hyerdahl & Shark Wrestling Web Tech Guy and Angry Staff Person http://smithsonian20.typepad.com/blog/2009/03/web-t.html
  • 45. 8. Do Stuff that Matters
  • 46. 8. Do Stuff that Matters Tim O’Reilly http://radar.oreilly.com/2009/01/work-on-stuff-that-matters-fir.html Work on something that matters more than money Create more value than you capture Take the long view
  • 47. 8. Do Stuff that Matters Cutting the “let’s collaborate more” crap We don’t get paid to collaborate, we get paid to do important stuff— stuff that matters! Dedicate yourself to important work, measure progress towards those goals, and fix anything that gets in the way. Collaboration is a means to an end.
  • 48. 8. Do Stuff that Matters Don't be afraid to fail. There's a wonderful poem by Rainer Maria Rilke that talks about the biblical story of Jacob wrestling with an angel, being defeated, but coming away stronger from the fight. It ends with an exhortation that goes something like this: "What we fight with is so small, and when we win, it makes us small. What we want is to be defeated, decisively, by successively greater things." Tim O’Reilly
  • 49. 8. Do Stuff that Matters What Failure Looks Like Today's session was appalling to me. The topics that curators were there to discuss -- especially open access vs. curatorial control -- were never on the table, and it seemed engineered so that would happen. It seemed clear that you had marching orders and were asking "leading" questions to point the audience toward centralization as the solution… --Post-workshop evaluation http://smithsonian-webstrategy.wikispaces.com/Curation+and+Resarch+Post-Workshop+Evaluation
  • 50. Do Stuff that Matters Tim O’Reilly http://radar.oreilly.com/2009/01/work-on-stuff-that-matters-fir.html Don’t be afraid to think big Success as a byproduct of your goals Let others make more of/with your ideas, assets, work
  • 51. 9. The Majestic Vision We’ve drifted from the Majestic Vision (Peter Schwartz’s term) And it’s needed now, in a time of great change A lot of organizations looking hard at their mission statements now Widsom-making? The Increase and Diffusion of Knowledge?
  • 52. 10. Give Courage to Others The difference between leading and managing What you do and say gives me courage to push a little farther, be a little bolder, have confidence that I’m not a fraud or crazy My job is, in part, to give others around me confidence to take a stand, speak out, and move forward.
  • 53. [Clip available on request]
  • 54. Thank you! Michael Edson Smithsonian Institution