SafePeak - Poria hospital case study
•
1 like•536 views
Poria Hospital in Israel was struggling to provide fast response times for its mission-critical applications like electronic medical records during periods of high usage. This was causing performance issues. The hospital installed SafePeak, an automated dynamic caching solution, to improve response times. With SafePeak, Poria Hospital saw SQL server load reduce by 50% on average and by 62% during peaks. It improved response times for applications, cutting response times for top queries by up to 94% and average response times by 45%. SafePeak helped Poria Hospital meet its service level agreements and improve performance of critical applications during busy times.
Report
Share
More Related Content
What's hot
What's hot (20)
Similar to SafePeak - Poria hospital case study
Similar to SafePeak - Poria hospital case study (20)
More from Vladi Vexler
More from Vladi Vexler (11)
Recently uploaded
Recently uploaded (20)
SafePeak - Poria hospital case study
- 1. Customer Case Study Poria Hospital, Israel, Accelerates its Mission-Critical Applications using SafePeak® Poria hospital chose SafePeak® to help meet its goal of providing fast application response time and SLA during high load peaks. SafePeak offers a plug and play software solution to improve existing enterprise/data center infrastructure and performance mission-critical applications, with shortest time to resolution and fast ROI. Business Challenge Geography The IT department of Poria Hospital is responsible for providing and supporting real-time Tiberius, Israel, EMEA critical mission applications such as EMR (Electronic Medical Records) ,LIS (laboratories Information System), PACS (Picture Archiving and Communications Systems) , BI (Business Industry Intelligence) and various research Knowledge-base systems. Healthcare Due to government regulation and requirements all hospital’s systems had to be integrated and synchronized with other nation-wide hospitals and government entities. Business need One specific application, the knowledgebase system, based on Microsoft MOSS (SharePoint Provide a real-time response time performance 2007) and is used by large number of hospital personal, suffered from performance to the hospital staff on the mission critical degradation during peak times. Applications based on Microsoft SharePoint platform are SharePoint based application running on SQL known to be highly database intensive applications, and during heavy traffic volumes and Server 2005 especially during peak hours and create high load on the SQL Server resulting in overall performance degradation. Complicated high traffic volume. environment, 3rd party platform basis has small room for optimizations. The traditional approach remained was upgrade of servers and high I/O performance storage. Solution SafePeak: a plug and play automated dynamic caching Acceleration and SLA during Peaks solution for SQL Server applications. SafePeak software solution was installed on Poria’s virtual server (VM on VMware) and acted as a automated dynamic caching proxy between the application servers and the SQL Server. Results There were no software modifications needed on neither the application nor the SQL Server ``Cut SQL Server load by 50% on average database. and 62% at peaks (cache hits), upgrading The company has done a quick configuration tuning and less than 24 hours later delivered its throughput abilities by 163% at peaks significant improvement in database load reduction, delivering the same level of SLA during ``Improved data access response time to peak and off-peak hours with major response time improvement. 0.250 milliseconds when served from cache (versus original tens/hundreds of milliseconds and even seconds). ``Average data access time was reduced by 45%. ``Improved response time of top heavy query patterns by 94% when served from cache, and 54% on average ``Improved application and database SLA during peaks ``Saved money Product used SafePeak® v1.3.7
- 2. During business hours SafePeak returned between 50% to 78% from cache (average of all Daniel Zohar, IT director databases on the SQL Server), resulting in up to 151% increase of potential throughput. During Poria Hospital the busiest working hours the efficiency was optimal (the more users and load – the better Tiberius, Israel, EMEA: improvement). “Instead of going with the traditional SQL Server load of most active databases were reduced by 60% to 90%, especially during hardware upgrade approach, I decided peak hours. to evaluate an intelligent caching solution from SafePeak. After intensive evaluation and testing period by our QA team, we have decided to purchase the system to support our production real-time databases. We are very pleased to deploy the unique and simple solution for the problem with substantial and proven ROI.” About Poria Hospital Poria Hospital provides services in almost every medical profession and serves a popula- The application is characterized in three types of pages in case of tion of the Israel northern region of 100.000 permanent residents. The hospital also serves database consumption: military personal and UN soldiers stationed in 1. Frequent used pages with very high quantity (30-60) of small queries per page (10-50 The Golan heights and Lebanon. The hospital milliseconds per query). has 284 beds and 31 neonatal cots as well 2. Pages with complex heavy queries (1+ second per query) and high load of small queries. as employs approximately 870 individuals, including physicians, nursing personnel and 3. Background indexing and other processing services of MOSS. administrative workers. In addition, the application has high number of background services that mainly perform crawling and indexing of the content resulting in sending high number of “update” (DML) About SafePeak® commands to the database. SafePeak Technologies delivers accelera- The improvement of the “heaviest” queries and tion and scalability enhancement solutions patterns was most significant (Chart 3). Results to increase efficiency and performance of returned from SafePeak memory shaved full existing enterprise/data center infrastructure. seconds. Pages with heavy queries received SafePeak®, an Automated Dynamic Caching the highest acceleration effect. solution, accelerates data access speed to mi- Pages with only small queries have also crosecond level while cutting database load by order of magnitude. No changes are required response time improvement, although lower, to applications, databases, queries or stored due to need of the page to execute 40-80 procedures. SafePeak is installed in minutes, queries, which now also operate faster. fine tuned in hours and the improvements are applied to all parts of the any existing enter- prise application. SafePeak accelerated Poria Hospital application, reduced load of its database Founded in 2007, SafePeak has offices world- server and provided insurance versus spikes of load and degradation of wide and delivers solutions to address unique performance at peaks of hours or days. challenges cross-industries IT departments. To learn more about how SafePeak can help accelerate your business, visit www.safepeak.com or call 1.800.985.9587 SafePeak® is available for free download and trial: www.safepeak.com/downloadtrial SafePeak, the SafePeak logos, and all other SafePeak Technologies products or service names are registered trademarks or trademarks of SafePeak Technologies Ltd. All other registered trademarks or trademarks belong to their respective companies. ©2011 SafePeak Technologies Ltd. All rights reserved. Org. 04/11