Sales letters are used to directly sell products or obtain inquiries. They have several advantages over other marketing methods as they can target specific groups, provide complete information to readers, and be read at the reader's convenience without distractions. Effective sales letters follow the AIDA formula to first get the reader's attention, then hold their interest, create a desire for the product, and call the reader to action. They use appeals related to status, cost savings, convenience, health, and fear. Sales letters are planned by understanding the product, target customer, competition, unique selling points, and substantiating any claims made.
Etiquettes of Business writing, Business letters: Memos, minutes, agendas, enquiries, orders, sales letters, notice, tenders, letters of application, letter of complaints, Job applications/Covering letters, Report writing, Types of report (Sales report, Committee report and technical report) . E-Mail Etiquettes, Formal & Informal email writing
The document provides information on the purpose, elements, and layout of business letters. It discusses the standard elements which must be included like heading, date, inside address, salutation, body, complimentary close, signature block. It also covers additional optional elements like attention line, subject line, enclosure notation. Finally, it describes the different formats for business letters like block, modified block, semi-block, and simplified layouts.
The document discusses different types of business letters. It provides details on the structure and format of letter of transmittal, letter of inquiry, claim/complaint letter, good news letter, bad news letter, and letter of application. For each letter type, it outlines the typical paragraphs, their purpose and content, as well as the common format used. Suggestions are also provided for writing an effective letter of application.
The document discusses the elements of an adjustment letter, which is a response letter sent to a buyer regarding their complaint or claim. An adjustment letter typically includes a letter head, date line, inside address, attention line, salutation, subject line, body, complimentary closing, signature line, identification initials, and enclosure reference. The body of the letter should be concise, systematic, and in a clear order to address the complaint or claim.
This document provides guidance on writing effective sales promotional letters. It discusses that sales letters are an important form of publicity and advertisement for businesses. The document outlines key elements of sales letters such as salutations, compliments, and closings. It also discusses the advantages of sales letters and their objectives in educating, persuading, and convincing customers. The document explains that sales letters should attract attention, arouse interest, educate and convince readers, stimulate desire, and secure action through limited time offers, discounts, and making it easy for the customer to respond.
There are three main formats for business letters: block, modified block, and modified block with indented paragraphs. A business letter consists of a heading with the sender's letterhead and date, an opening with the recipient's address, a salutation, a body with the message, a closing that matches the salutation, a signature, and optional elements like enclosures. Business letters are still used to request or provide information, correct errors, refuse requests, explain procedures, or sell products and services. Personal business letters are written on one's own behalf regarding personal accounts or claims, while social business letters express thanks, congratulations, or sympathy in a business context.