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Sales letters
SALES LETTERS
It is a letter that attempts to sell something.
A sales letter reaches our homes, offices and educational
institutions, access that is often denied to salesmen.
A sales letter may be particular or general in its appeal.
It may target a specific group like housewives, students, senior
citizens, doctors or be directed at families.
Compared to the print and broadcasting media a sales letter is
more personalised.
Purpose of sales letter
• Direct sale in case of mail order business
• To market new product in potential buyers
• To obtain an inquiry
• To build good will
• To prepare the ground for the visit of
salesman
• To reach sale resistant customers
• To expand market
Advantages of sales letter
1. Less expensive
2. Can reach a client where salesman can not.
3. Can focus on a particular section like MR for
Doctors, not wasting resources
4. Can go in far flung areas
5. Can help in test marketing
6. Prospective customer can read it whenever free
with full attention when there is no competition
(unlike in paper/ tv)
7. More personal
8. It can give complete information

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Etiquettes of Business writing, Business letters: Memos, minutes, agendas, enquiries, orders, sales letters, notice, tenders, letters of application, letter of complaints, Job applications/Covering letters, Report writing, Types of report (Sales report, Committee report and technical report) . E-Mail Etiquettes, Formal & Informal email writing

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business letter
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business letter

The document provides information on the purpose, elements, and layout of business letters. It discusses the standard elements which must be included like heading, date, inside address, salutation, body, complimentary close, signature block. It also covers additional optional elements like attention line, subject line, enclosure notation. Finally, it describes the different formats for business letters like block, modified block, semi-block, and simplified layouts.

business letterlettercommunication skills
Ppt on Business letters and its types
Ppt on Business letters and its types Ppt on Business letters and its types
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The document discusses different types of business letters. It provides details on the structure and format of letter of transmittal, letter of inquiry, claim/complaint letter, good news letter, bad news letter, and letter of application. For each letter type, it outlines the typical paragraphs, their purpose and content, as well as the common format used. Suggestions are also provided for writing an effective letter of application.

professional communcationbusiness lettersppt
All sales letters must follow the AIDA formula in order to
be effective.
AIDA stands for "Attention, Interest, Desire and Action.
1. Attention:
It must prevent itself from being discarded in an unopened
state. The
reader's attention must be captured immediately.
Here are a few opening statements that may be used:
This letter is to warn you about......
"This book is now yours."
"From this moment onwards life is going to be one long party.
DRAFTING A SALES LETTER
2. Interest:
The reader should want to continue reading the letter.
Arouse the curiosity of the reader.
A few ways of creating interest are:
"Our (product) offers global standards at local prices.'
"Using our washing machine is a hands-free experience."
3. Desire:
The letter should create desire because of the
prestige, profit, accessibility and usefulness of the product.
Evidence in support of claims should accompany every
letter.
Common set of appeals used in writing sales letters are:
• Pride of possession/ status conscious
• Instinct to economise
• Save time
• Health, comfort, cleanliness
• Look attractive
• Fear
4. Action:
The aim of every sales letter is to get the reader to do what you want
them to do such as: - place an order, click on a web site, make a
telephone call etc.
"Hurry! Special offer closes on ......“
'Offer open upto ......“
All you have to do is call......“
'Visit our showroom on any working day."
Planning a sales letter
Six stages
• Getting knowledge of product
• Getting knowledge of target/ customer
• Getting knowledge of rivals products
• Stressing USP
• Deciding on the appeal to be used
• Substantiation of the claim by sharing
samples, test reports etc

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The document discusses the elements of an adjustment letter, which is a response letter sent to a buyer regarding their complaint or claim. An adjustment letter typically includes a letter head, date line, inside address, attention line, salutation, subject line, body, complimentary closing, signature line, identification initials, and enclosure reference. The body of the letter should be concise, systematic, and in a clear order to address the complaint or claim.

Sales letters theory
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This document provides guidance on writing effective sales promotional letters. It discusses that sales letters are an important form of publicity and advertisement for businesses. The document outlines key elements of sales letters such as salutations, compliments, and closings. It also discusses the advantages of sales letters and their objectives in educating, persuading, and convincing customers. The document explains that sales letters should attract attention, arouse interest, educate and convince readers, stimulate desire, and secure action through limited time offers, discounts, and making it easy for the customer to respond.

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There are three main formats for business letters: block, modified block, and modified block with indented paragraphs. A business letter consists of a heading with the sender's letterhead and date, an opening with the recipient's address, a salutation, a body with the message, a closing that matches the salutation, a signature, and optional elements like enclosures. Business letters are still used to request or provide information, correct errors, refuse requests, explain procedures, or sell products and services. Personal business letters are written on one's own behalf regarding personal accounts or claims, while social business letters express thanks, congratulations, or sympathy in a business context.

Thanks

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Sales letters

  • 2. SALES LETTERS It is a letter that attempts to sell something. A sales letter reaches our homes, offices and educational institutions, access that is often denied to salesmen. A sales letter may be particular or general in its appeal. It may target a specific group like housewives, students, senior citizens, doctors or be directed at families. Compared to the print and broadcasting media a sales letter is more personalised.
  • 3. Purpose of sales letter • Direct sale in case of mail order business • To market new product in potential buyers • To obtain an inquiry • To build good will • To prepare the ground for the visit of salesman • To reach sale resistant customers • To expand market
  • 4. Advantages of sales letter 1. Less expensive 2. Can reach a client where salesman can not. 3. Can focus on a particular section like MR for Doctors, not wasting resources 4. Can go in far flung areas 5. Can help in test marketing 6. Prospective customer can read it whenever free with full attention when there is no competition (unlike in paper/ tv) 7. More personal 8. It can give complete information
  • 5. All sales letters must follow the AIDA formula in order to be effective. AIDA stands for "Attention, Interest, Desire and Action. 1. Attention: It must prevent itself from being discarded in an unopened state. The reader's attention must be captured immediately. Here are a few opening statements that may be used: This letter is to warn you about...... "This book is now yours." "From this moment onwards life is going to be one long party. DRAFTING A SALES LETTER
  • 6. 2. Interest: The reader should want to continue reading the letter. Arouse the curiosity of the reader. A few ways of creating interest are: "Our (product) offers global standards at local prices.' "Using our washing machine is a hands-free experience." 3. Desire: The letter should create desire because of the prestige, profit, accessibility and usefulness of the product. Evidence in support of claims should accompany every letter.
  • 7. Common set of appeals used in writing sales letters are: • Pride of possession/ status conscious • Instinct to economise • Save time • Health, comfort, cleanliness • Look attractive • Fear 4. Action: The aim of every sales letter is to get the reader to do what you want them to do such as: - place an order, click on a web site, make a telephone call etc. "Hurry! Special offer closes on ......“ 'Offer open upto ......“ All you have to do is call......“ 'Visit our showroom on any working day."
  • 8. Planning a sales letter Six stages • Getting knowledge of product • Getting knowledge of target/ customer • Getting knowledge of rivals products • Stressing USP • Deciding on the appeal to be used • Substantiation of the claim by sharing samples, test reports etc