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Social Media in Social Good
WHERE WE’RE AT &
WHERE WE’RE HEADED
About moi
Quick poll
I think I’m
in the
wrong
session.
Sit down
Hilary, I
got this.
I know enough
it takes two
hands to hold
all my
knowledge.
I’m
familiar, I
had a
MySpace
page.
Fist bump, I
know
enough to
be
dangerous.
Takeaways part un
 Schedugram
 IFTTT
 Feedly
 Buffer
 Nuzzel
 Digg Deeper
 Swayy
 Pocket
or ?
 Social media is a free tool
 Social media is a quick easy way to promote our
business
 Everyone’s on [insert latest greatest social
platform], we should too.
 Our donors/demographic aren’t on social media
 We’ll get an intern to handle it
 We don’t have the time
 We don’t have enough to talk about
“Social media is free.”
 No it’s not.
“Social media is quick & easy.”
 No it’s not.
What are your goals
 Engaging community
 Retaining donors
 Acquiring donors
 Generating brand awareness
 Building thought leadership
“Our goal is to strengthen our
community of supporters.”
Takeaways part deux
 Search Instagram for content
 Upload email lists to Facebook
 Impressions versus reach
“I’ve heard Wakie is the latest
platform, let’s get a Wakie
account.”
“Our demo is not on social
media.”
 Most demos are on social media
 Facebook
 Grandma checking up on her grandkids
 Twitter
 Media
 Instagram/Snapchat
 Next gen of donors
 Pinterest
 Bloggers
Takeaways part trois
 Social SEO
 Make sure websites are mobile-friendly
“John’s sister Mary plays tennis with Nancy who lives
next door to someone who has a kid who is a
freshman in the business school at USC and wants to
run our social for July.”
 Social media is growing 3x faster than email
 Email lists grew over 11%
 Brand messaging
 Crisis communication
 In-tune
 Donate now buttons
 .before@
 Saving Snapchats
“We don’t have the time.”
 Do you have a phone?
 Twitter multi-profiles
 Instagram multi-profiles
 iPhone/Android integration
 30 minutes a day
 Schedule your retweets
Takeaways part quatre
 Hashtags (ps. my dad still calls it a pound sign)
 Good hashtag –
 Put your kid in a neon yellow shirt and he’ll be much
easier to find. Do a search for all kids in a neon yellow
shirt and that will eliminate a lot of kids to help
narrow your search.
 Bad hashtag –
 Put your kid in shorts. Do a search for all kids in shorts.
You’re going to narrow down some, but not a whole lot.
#
 Frequently used
 #impact
 #fundraising
 #volunteer
 #donate
 #nonprofit
 #socialgood
 #philanthropy
 #donorlove
 #startinggood
 Nonprofit hashtags
 #nptalk
 #nptech
 #npcomm
 #npcons
 #npmc
 #socentchat
 #SM4NP
“We don’t have enough to talk
about.”
 80/20 rule
 Humor
 Babies
 Heartstrings
 Hunger
 Real-time
 Caption-this
 Fill in the blank
Takeaways part cinq
 Podcasts –
 Social media – Social Media Examiner Show, Online
Marketing Made Easy with Amy Porterfield, Social
Media Pros Podcast
 Nonprofits – Nonprofits are Messy, The Nonprofit Ally
Podcast (focus on social), Nonprofit Leaders Podcast
 Facebook and LI groups for references, networks
 Blogs
 www.bethkanter.org
Things I’m crushing on
 Customer service
 Creative use of new features
Things I’m crushing on
 Snapchat filters
 Custom Snaptchat
filters
Things I’m crushing on
 Bringing offline engagement online
 Step n’ repeats
 Mini photo booths
 Social happy hours
Things I’m crushing on
 Repurposing Facebook LIVE
content
 Download HD file, upload to YouTube
 30 second version for Twitter
 60 second version for Instagram
 Transcribe into blog post & embed
into website
 Creating events for Facebook Live
streams
Things I’m crushing on
 Facebook events
 Snapchat running
stories
 Not posting too much
 No more Periscope,
hello Twitter LIVE
 Instagram analytics
(well, all analytics really)
Takeaways part six
 Repost app
 @ihavethisthingwithfloors, 711k+ followers
 #ihavethisthingwithfloors, 350k+ posts
Where it’s going…
 Virtual reality
 Increased social and e-commerce
 360 degree videos
 Snapchat memories
Hilary Kemptner
@hilkemp
hilaryk@louhammond.com

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Social Media in Social Good

  • 1. Social Media in Social Good WHERE WE’RE AT & WHERE WE’RE HEADED
  • 3. Quick poll I think I’m in the wrong session. Sit down Hilary, I got this. I know enough it takes two hands to hold all my knowledge. I’m familiar, I had a MySpace page. Fist bump, I know enough to be dangerous.
  • 4. Takeaways part un  Schedugram  IFTTT  Feedly  Buffer  Nuzzel  Digg Deeper  Swayy  Pocket
  • 5. or ?  Social media is a free tool  Social media is a quick easy way to promote our business  Everyone’s on [insert latest greatest social platform], we should too.  Our donors/demographic aren’t on social media  We’ll get an intern to handle it  We don’t have the time  We don’t have enough to talk about
  • 6. “Social media is free.”  No it’s not. “Social media is quick & easy.”  No it’s not.
  • 7. What are your goals  Engaging community  Retaining donors  Acquiring donors  Generating brand awareness  Building thought leadership “Our goal is to strengthen our community of supporters.”
  • 8. Takeaways part deux  Search Instagram for content  Upload email lists to Facebook  Impressions versus reach
  • 9. “I’ve heard Wakie is the latest platform, let’s get a Wakie account.”
  • 10. “Our demo is not on social media.”  Most demos are on social media  Facebook  Grandma checking up on her grandkids  Twitter  Media  Instagram/Snapchat  Next gen of donors  Pinterest  Bloggers
  • 11. Takeaways part trois  Social SEO  Make sure websites are mobile-friendly
  • 12. “John’s sister Mary plays tennis with Nancy who lives next door to someone who has a kid who is a freshman in the business school at USC and wants to run our social for July.”  Social media is growing 3x faster than email  Email lists grew over 11%  Brand messaging  Crisis communication  In-tune  Donate now buttons  .before@  Saving Snapchats
  • 13. “We don’t have the time.”  Do you have a phone?  Twitter multi-profiles  Instagram multi-profiles  iPhone/Android integration  30 minutes a day  Schedule your retweets
  • 14. Takeaways part quatre  Hashtags (ps. my dad still calls it a pound sign)  Good hashtag –  Put your kid in a neon yellow shirt and he’ll be much easier to find. Do a search for all kids in a neon yellow shirt and that will eliminate a lot of kids to help narrow your search.  Bad hashtag –  Put your kid in shorts. Do a search for all kids in shorts. You’re going to narrow down some, but not a whole lot.
  • 15. #  Frequently used  #impact  #fundraising  #volunteer  #donate  #nonprofit  #socialgood  #philanthropy  #donorlove  #startinggood  Nonprofit hashtags  #nptalk  #nptech  #npcomm  #npcons  #npmc  #socentchat  #SM4NP
  • 16. “We don’t have enough to talk about.”  80/20 rule  Humor  Babies  Heartstrings  Hunger  Real-time  Caption-this  Fill in the blank
  • 17. Takeaways part cinq  Podcasts –  Social media – Social Media Examiner Show, Online Marketing Made Easy with Amy Porterfield, Social Media Pros Podcast  Nonprofits – Nonprofits are Messy, The Nonprofit Ally Podcast (focus on social), Nonprofit Leaders Podcast  Facebook and LI groups for references, networks  Blogs  www.bethkanter.org
  • 18. Things I’m crushing on  Customer service  Creative use of new features
  • 19. Things I’m crushing on  Snapchat filters  Custom Snaptchat filters
  • 20. Things I’m crushing on  Bringing offline engagement online  Step n’ repeats  Mini photo booths  Social happy hours
  • 21. Things I’m crushing on  Repurposing Facebook LIVE content  Download HD file, upload to YouTube  30 second version for Twitter  60 second version for Instagram  Transcribe into blog post & embed into website  Creating events for Facebook Live streams
  • 22. Things I’m crushing on  Facebook events  Snapchat running stories  Not posting too much  No more Periscope, hello Twitter LIVE  Instagram analytics (well, all analytics really)
  • 23. Takeaways part six  Repost app  @ihavethisthingwithfloors, 711k+ followers  #ihavethisthingwithfloors, 350k+ posts
  • 24. Where it’s going…  Virtual reality  Increased social and e-commerce  360 degree videos  Snapchat memories