1) The document discusses cultural stress that can occur when traveling abroad or immersed in a new culture. It describes cultural stress as a short-term response to overwhelming differences in a new culture.
2) It outlines the typical phases of cultural stress, known as the W-curve, including an initial honeymoon phase, a culture shock phase with homesickness and frustration, a recovery phase, and an adaptation phase before potential reverse culture shock upon returning home.
3) The document provides tips for adapting to a new culture, such as keeping an open mind, maintaining connections to home, improving language skills, talking to others, and maintaining a sense of humor. The overall message is that cultural stress is normal but can
As an undergraduate student, I was a member of the William H. Thompson Scholarship Learning Community at UNL. This program held numerous learning workshops to support diversity awareness and a number of personal development topics. At the request of the assistant program coordinator, I assisted in the development of this presentation to students in the spring of 2017. Feedback from the students who attended this workshop found new ways to identify cultural communication differences and learn positive and effective communication strategies.
My contributions consisted of:
1. Cross-Cultural Communication Definition Slide
2. Domestic and International Differences
3. Conflict Resolution
4. Strategies For Cross-Cultural Communication
5. Scenario-International Professor
6. Scenario Roommate Cleaning Habits
7. Scenario-Meetings/Group Projects
8. Scenario-Experiencing Campus Organizations
Cross cultural sensitivity and diversity communication.
This document discusses cross-cultural communication and diversity in business. It defines cross-cultural communication as communication between different cultural and social groups, which is important for organizations with a global and multicultural workforce. Key aspects that vary across cultures and need to be considered include communication styles, personal space, use of gestures, formality, and decision-making approaches. Barriers to effective cross-cultural communication include ethnocentrism, stereotyping, and discrimination. The document provides tips for improving cross-cultural communication, such as cultural awareness, preparation, and training. It also gives an overview of business etiquette in India.
This document discusses cross-cultural dynamics and provides information on several related topics. It describes the four stages of cultural adjustment: tourist stage, culture shock, humor/improvement, and mastery/at-home stage. It also discusses differences in work culture, time orientation, public/private spaces, and people's perceptions across cultures. Finally, it defines cross-cultural competencies and provides examples of cross-cultural motivation, knowledge, strategic thinking, and behaviors.
1) Culture refers to the lens through which people view the world and influences how they communicate.
2) There are differences in communication styles, conflict approaches, decision-making, and deeper beliefs across cultures.
3) Effective cross-cultural communication requires understanding differences in verbal codes like words and tone used, and non-verbal codes like gestures, eye contact, and personal appearance.
This document provides information on business etiquette and professionalism. It discusses the importance of first impressions, dressing appropriately for the audience and occasion, and establishing objectives. Proper greetings, introductions, eye contact, and handshake are emphasized. Meeting etiquette, cubicle etiquette, and business card etiquette are outlined. Cultural sensitivity when conducting business internationally and common business faux pas are addressed. The document aims to provide guidance on presenting a polished, professional image and conducting oneself appropriately in business settings.
Check your Cross-Cultural Quotient!
"East vs. West" has become irrelevant as civilizations engage and clash. English as lingua franca conveys words, while meanings differ.
Talk given at Blink-Blank in Singapore in September 2011.
This document provides tips and strategies for effective cross-cultural communication. It discusses understanding cultural differences in nonverbal communication like gestures and expressions. The main part then gives ten tips for cross-cultural communication, such as speaking slowly and clearly, taking turns to talk, writing things down, avoiding slang, and maintaining cultural etiquette. The conclusion emphasizes that understanding cultural differences can minimize misunderstandings and maximize knowledge.
The document provides information about intercultural trainings in Poland. It describes the main elements of the trainings, which include exercises on cultural differences, stereotypes, and business meetings with international partners. It also discusses several models of culture, including the iceberg model and Geert Hofstede's cultural dimensions. The goal of intercultural learning, according to the document, is to help people live together in a diverse world by understanding their own culture as well as others.
Cross-cultural communication is important for business opportunities, job opportunities, and improving diversity in the workplace. Culture influences how people communicate both verbally and non-verbally. There are differences in communication styles, conflict resolution, and decision-making across cultures due to underlying beliefs, values, and expectations. Barriers to cross-cultural communication include ethnocentrism, discrimination, stereotyping, and cultural blindness or imposition. Skills like understanding body language, appropriate business attire, selecting gifts, and welcoming or avoiding certain conversation topics can help improve cross-cultural interactions.
The document discusses cross-cultural communication and provides tips for improving intercultural interactions. It defines culture as a lens that shapes one's worldview and communication style. Key differences in cultures include communication styles, conflict approaches, and underlying beliefs. Effective cross-cultural communication is important for business, jobs, and diversity. Barriers include ethnocentrism, stereotyping, and cultural insensitivity. The document recommends techniques like handshakes, gift-giving etiquette, slowing conversations, and maintaining cultural etiquette to improve cross-cultural interactions.
1) The document discusses cultural stress that can occur when traveling abroad or immersed in a new culture. It describes cultural stress as a short-term response to overwhelming differences in a new culture.
2) It outlines the typical phases of cultural stress, known as the W-curve, including an initial honeymoon phase, a culture shock phase with homesickness and frustration, a recovery phase, and an adaptation phase before potential reverse culture shock upon returning home.
3) The document provides tips for adapting to a new culture, such as keeping an open mind, maintaining connections to home, improving language skills, talking to others, and maintaining a sense of humor. The overall message is that cultural stress is normal but can
As an undergraduate student, I was a member of the William H. Thompson Scholarship Learning Community at UNL. This program held numerous learning workshops to support diversity awareness and a number of personal development topics. At the request of the assistant program coordinator, I assisted in the development of this presentation to students in the spring of 2017. Feedback from the students who attended this workshop found new ways to identify cultural communication differences and learn positive and effective communication strategies.
My contributions consisted of:
1. Cross-Cultural Communication Definition Slide
2. Domestic and International Differences
3. Conflict Resolution
4. Strategies For Cross-Cultural Communication
5. Scenario-International Professor
6. Scenario Roommate Cleaning Habits
7. Scenario-Meetings/Group Projects
8. Scenario-Experiencing Campus Organizations
Cross cultural sensitivity and diversity communication.Muskan Chopra
This document discusses cross-cultural communication and diversity in business. It defines cross-cultural communication as communication between different cultural and social groups, which is important for organizations with a global and multicultural workforce. Key aspects that vary across cultures and need to be considered include communication styles, personal space, use of gestures, formality, and decision-making approaches. Barriers to effective cross-cultural communication include ethnocentrism, stereotyping, and discrimination. The document provides tips for improving cross-cultural communication, such as cultural awareness, preparation, and training. It also gives an overview of business etiquette in India.
This document discusses cross-cultural dynamics and provides information on several related topics. It describes the four stages of cultural adjustment: tourist stage, culture shock, humor/improvement, and mastery/at-home stage. It also discusses differences in work culture, time orientation, public/private spaces, and people's perceptions across cultures. Finally, it defines cross-cultural competencies and provides examples of cross-cultural motivation, knowledge, strategic thinking, and behaviors.
1) Culture refers to the lens through which people view the world and influences how they communicate.
2) There are differences in communication styles, conflict approaches, decision-making, and deeper beliefs across cultures.
3) Effective cross-cultural communication requires understanding differences in verbal codes like words and tone used, and non-verbal codes like gestures, eye contact, and personal appearance.
This document provides information on business etiquette and professionalism. It discusses the importance of first impressions, dressing appropriately for the audience and occasion, and establishing objectives. Proper greetings, introductions, eye contact, and handshake are emphasized. Meeting etiquette, cubicle etiquette, and business card etiquette are outlined. Cultural sensitivity when conducting business internationally and common business faux pas are addressed. The document aims to provide guidance on presenting a polished, professional image and conducting oneself appropriately in business settings.
Check your Cross-Cultural Quotient!
"East vs. West" has become irrelevant as civilizations engage and clash. English as lingua franca conveys words, while meanings differ.
Talk given at Blink-Blank in Singapore in September 2011.
This document provides tips and strategies for effective cross-cultural communication. It discusses understanding cultural differences in nonverbal communication like gestures and expressions. The main part then gives ten tips for cross-cultural communication, such as speaking slowly and clearly, taking turns to talk, writing things down, avoiding slang, and maintaining cultural etiquette. The conclusion emphasizes that understanding cultural differences can minimize misunderstandings and maximize knowledge.
The document defines adaptation as a change or adjustment made by organisms or systems to improve their situation or ability to function in a different environment. It discusses cultural adaptation as the process individuals go through to adjust to a new culture. This process typically involves stages of excitement, crisis or culture shock, adjustment, and acceptance of the new culture. The document provides examples of cultural factors that require adaptation, such as language, food, social norms, and climate. It also outlines common stages and challenges individuals may face when adapting to a new culture.
There are instructions for asking for and giving directions to various places in town. The document introduces vocabulary for places in a town like cafes and shopping centers, as well as activities that can be done in these places. It also covers adverbs of frequency and frequency expressions. Grammatically, it discusses using "there is/there are" with countable and uncountable nouns. It also covers asking questions using "Is there/Are there" as well as asking about quantities with "How much/How many." The focus is on providing and understanding directions to different locations.
The document discusses cross-cultural communication and its importance. It notes that culture shapes how people view and interpret the world. Effective cross-cultural communication is important for multinational businesses, global job opportunities, and sharing of ideas. However, differences in communication styles, decision-making, and underlying beliefs between cultures can lead to misunderstandings and conflicts if not properly understood and navigated. The document provides examples of cultural differences and tips for developing strong cross-cultural communication skills.
This ppt includes overview of cross cultural communication,
different values of different cultures and tips to improve cross cultural communication skill
Most people read something for entertainment, escapism, or community insight, but reading habits differ based on location, race, education level. There are avid readers who enjoy reading enthusiastically, and frustrated readers who can read but choose not to or find it difficult. Theories of reading include passive absorption or active interpretation by the reader based on their prior knowledge, thinking skills, and shared understanding within interpretive communities.
A soft approach to understand cultural differences mainly between Asian and Western countries.
This is an updated version of David Gilbert’s Understanding Western Cultural.
Cultural shock occurs when moving to a culture different from one's home culture. It involves communication problems, different standards of living, and uncertainty. There are typically five stages of cultural shock: excitement, crisis, adjustment, acceptance, and reentry crisis. Symptoms can be alleviated through selecting culturally-prepared employees, pre-departure training, feedback, and developing skills for the assignment. Cultural shock also impacts people socially and financially as social networks are lost and financial practices differ. Understanding one's public and private self can help navigate cultural norms around sharing personal information.
This document discusses the common perceptions and personal meanings of several terms: inflation, flyover country, meritocracy, recession, best price, salary, and "sup y'all." For each term, the document contrasts what most people think it means with the individual's own perspective on its meaning.
Communicating Effectively Across Cultures - Crossroads-Global.comCrossroads Global Ltd
10 Essential Tips on Effective Communication Across Cultures. A must watch for any organisation or business that has a multicultural workforce and/or works internationally.
www.Crossroads-Global.com
Culture shock refers to the anxiety and feelings of disorientation experienced when immersed in an unfamiliar culture. It consists of four phases - honeymoon, negotiation, adjustment, and mastery. The honeymoon phase involves fascination with the new culture, while the negotiation phase sees differences become apparent and cause anxiety. In the adjustment phase, occurring around 6-12 months, people develop routines and understand the culture more. Finally, the mastery phase involves fully participating comfortably in the new culture. Examples of cultural differences provided include gestures, greetings, and etiquette around food.
The document discusses culture shock, defining it as the physical or emotional discomfort one feels when moving to a new country or culture. It outlines the common symptoms of culture shock like loneliness, loss of identity, and homesickness. The stages of culture shock are also presented, including the initial "honeymoon" stage, a subsequent emptiness phase, a conformist phase as one gains understanding, and finally an assimilation phase where one fully accepts the new culture. Specific examples of culture shock in Japan are provided related to housing, food, clothing, schools, festivals, and making friends. The conclusion emphasizes that culture shock can be a serious problem but preparing to adjust one's behavior can help a person adapt more easily to a new culture
Cultural shock refers to the difficulty people experience when adjusting to a new culture markedly different from their own. It causes emotional and physical discomfort. There are various phases of cultural shock one may go through, including an initial honeymoon phase, a negotiation phase with feelings of isolation and frustration, an adjustment phase of fighting to fit in, and ultimately a mastery phase. Returning home after adjusting to a new culture can also cause reverse cultural shock. To cope with cultural shock, one should take care of themselves, reduce uncertainty, get away periodically to relax, and assume control over their environment and schedule. Organizational culture refers to the shared psychology, attitudes, beliefs and values that shape behavior and goals within a company. Conflicting organizational
A brief about how to do business in different cultures. The statements are made out of interview with seniors about their experiences. Have a look at how does things carry on in different cultures from a business perspective.
This document discusses cross-cultural communication and some of the key challenges involved. It addresses how culture influences communication styles and behaviors. Cross-cultural communication refers to communication between people with differences in areas like working styles, nationality, ethnicity, gender, etc. It also looks at attempts to negotiate cultural differences through language and body language. Some barriers to effective cross-cultural communication include assumptions of similarity, language differences, nonverbal misinterpretation, stereotypes, tendency to evaluate from one's own cultural perspective, and anxiety in unfamiliar cultural situations. Understanding turn-taking conventions and reducing these barriers through skills like listening can help improve cross-cultural communication.
As global leaders, we need to manage teams working in several locations and often from different cultures.
My name is Marianne Dupuis and I've been coaching since 2010, with a true passion for cross cultural topics. This derives both from my experience leading multicultural teams myself for more than 2 decades and from enjoying living abroad for about that same time too.
www.mariannedupuiscoaching.com
Reviews some basic principles of pastoral caounseling in terms of intracultural and intercultural counseling. This is tied into principles of cultural anthropology and interreligious dialogue.
A Global Perspective Free Essay Example. How to write a perspective paper. How to Write an Exploratory Essay .... Tips on Perspective Paper Writing. 005 Perspective Essay ~ Thatsnotus. Perspective essay topics. Perspective Essays: Over 180,000 Perspective .... Perspective Paper Writing Tips. Personal perspective paper Essay Example | Topics and Well Written .... Scientific perspective Essay Example | Topics and Well Written Essays .... ≫ Concept of Perspective Free Essay Sample on Samploon.com. Personal Perspective Paper Essay Example | Topics and Well Written .... Etic Perspective Essay. Perspective in writing essays. How to Write a Perspective Essay? Example & Guide to Writing. ≫ Importance of Perspective Free Essay Sample on Samploon.com. WACE Perspectives Essay | Year 12 WACE - English | Thinkswap. Perspective paper Essay Example | Topics and Well Written Essays - 750 .... Perspective Essay Perspective Essay
Human Competencies are the Foundation for CrossRobert Schout
1) The author worked as a social worker in low-income communities with diverse cultures in Chicago and was initially afraid that he wouldn't know how to respectfully serve people from different backgrounds.
2) He realized that the most important competencies are human values like respect, humility, and willingness to learn rather than specific cultural knowledge. Developing these "human competencies" allows one to bridge gaps in cultural understanding.
3) True cultural competence involves continuous learning and appreciation of differences rather than claiming to understand entire cultures. The key is demonstrating human values like equality, fairness, respect and acceptance in all interactions.
Professional women in various sectors are still facing challenges as they make efforts to wade their way into influential positions of leadership. Some of their biggest challenges are found in the patriarchal environment in which they operate where male dominance is a huge obstacle in their professional career development. So how can women maintain their etiquette and professionalism yet still find space to grow as leaders?
Negotiating Effectively Between Cultures Part 1 - April 2015Jon Lavelle
- The author made a mistake in the past by creating cultural profiles of 30 countries based only on books and the internet research, without considering that cultures are constantly evolving.
- Cultural stereotypes can be misleading and lead to false assumptions. There is diversity within every culture and no trait applies to all people from a place.
- The cultural iceberg model shows that surface behaviors and rituals are reflections of deeper values, beliefs and assumptions that are important to understand in cultural interactions. Understanding the reasons behind behaviors can help one react appropriately.
The document discusses the importance of cultural awareness and cross-cultural communication in multicultural workplaces. It notes that cultural awareness is crucial for maximizing the potential of multicultural teams by helping identify differences and areas that need attention. Some tips provided for cultural awareness include building cultural knowledge, treating people as individuals, implementing cultural knowledge, withholding assumptions, avoiding blame, and actively listening. Cross-cultural communication briefings on cultural dos and don'ts can help avoid mistakes and generate respect and understanding between different cultures.
The document discusses the importance of cultural awareness and cross-cultural communication in multicultural workplaces. It notes that cultural awareness helps teams identify differences that could cause issues if not addressed, and provides some tips for building cultural awareness including learning about other cultures, treating people as individuals rather than stereotypes, implementing cultural knowledge, avoiding assumptions, and actively listening. It emphasizes that cross-cultural communication skills are essential for organizations operating in a global economy.
1) The document discusses the author's personal values, which were developed based on their upbringing in a small Malaysian town and influenced by their personality traits. 2) A key value is equality - between people, and between humans and nature. The author believes in balancing different parties to achieve harmony. 3) The author admires aspects of Japanese architecture that emphasize equality between nature and users, such as works by Tadao Ando and Takaharu Tezuka. They hope to apply these values of balance when designing architecture.
This document provides an overview of cultural competency and related concepts. It begins by defining cultural competency as having the knowledge and skills to function effectively across cultures. Students are introduced to concepts like stereotypes, bias, prejudice, discrimination, racism, and ethnocentrism. Globalization is discussed as increasing interconnection between places due to factors like trade and technology. Developing self-awareness of one's own culture is presented as important for understanding other cultures. The document aims to help students understand these concepts through examples and short videos.
The document describes the author's personality characteristics. It discusses how the author sees themselves as intelligent, eccentric, and unconventional. They view themselves as an introvert who feels most comfortable expressing themselves through text rather than in-person. They also describe themselves as a "nefelibata" or someone who lives in the clouds of their own imagination. While some have seen these traits in a negative light, the author embraces their eccentric nature.
The document discusses creating a culturally aware and diverse workplace. It emphasizes the importance of cultural awareness training to help multicultural workplaces identify differences and problems. Employees should get to know their coworkers as individuals, set aside assumptions, and avoid blaming others. Building understanding between people of different backgrounds requires open-mindedness, appreciation of differences, and a shared recognition of our common humanity.
The document discusses creating a culturally aware and diverse workplace. It emphasizes the importance of cultural awareness training to help multicultural workplaces identify differences and problems. Employees should get to know their coworkers as individuals, set aside assumptions, and avoid blaming others. Building understanding between people of different backgrounds requires open-mindedness, appreciation of differences, and a shared recognition of our common humanity.
The document discusses creating a culturally aware and diverse workplace. It emphasizes the importance of cultural awareness training to help multicultural workplaces identify differences and problems. Employees should get to know their coworkers as individuals, set aside assumptions, and avoid blaming others. Building understanding across cultures requires open-mindedness, treating all people with respect, and recognizing our shared humanity.
1) The document discusses the author's personal values statement, which centers around achieving balance as the key to an ideal life. It explores the author's background and experiences that shaped this value.
2) The author defines their worldview as idealism, believing in pursuing balance across all aspects of life to avoid extremes. Balance is challenging for the author but seen as important for well-being.
3) The author's favorite architects are those focusing on sophisticated atmospheres and user experience over bold gestures, like Tadao Ando and Kevin Low, who prioritizes nature and tranquility in design.
Catch-up Friday PowerPoint first lesson Intracultural relatikonsFelynDelaCruzDalino
this is a PowerPoint presentation on first catch up Friday week entitled intracultural relations. This topic is under AP and values. PowerPoint presentation focuses on the stereotypes and the ways in which intrapersonal relations can be established by students. This PowerPoint focuses on the feasible ways in which individual
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2. Working across cultures: what does it take?
People sometimes say to me, “You’ve been
around long enough (thanks), so what does it
take to work effectively across cultures?” There is
no easy answer to that question, of course, but
let me give you a few clues based on all my long
years of crossing and re-crossing cultural borders.
Adaptability
Ability to adjust quickly to changing circumstances and situations.
The world is dynamic and forever changing. As the philosopher Heraclitus
of Ephesus said, “You can’t step into the same river twice,” and he lived
c 535-475 BC! How much of a truism it is today. More than at any other time in
history, cultures are bumping up against one another, forming new hybrids,
and evolving. Technological change continually turns us upside down and inside
out. When I travel, I have to be very careful about the assumptions I make
about people. When I meet that young Japanese man and woman in Tokyo
they seem more Western in their attitudes and values than I am, but then the
context changes and we are not in the street but meeting with bosses.
Suddenly they change before my eyes. It’s a complex world, and I must
constantly adjust.
3. Working across cultures: what does it take?
Cooperation
Willingness and ability to work with others for
mutual benefit.
Globalization has opened up borders, but it has also
opened up old wounds and anxieties. Power is divided
up unequally in the world - no matter how flat
Thomas Friedman thinks it is - and history throws dark
shadows on the walls of the present. Colonialism and exploitation are not
distant memories for many. We often go into other countries feeling fresh-
faced, innocent, ultramodern, and history-free. It is inappropriate for us all to
carry historical guilt like a ball and chain, but it is important for long-term
success across borders to act in good faith and with sincerity. That when we
say we want to do business together for mutual benefit, we mean it. The
stench of manipulation and exploitation is fresh in many noses. I once heard
an Asian businessman say to a group of Western managers, “You come here
preaching collaboration, but what you really mean is do it our way [as you
always have - my inference].” Genuine collaboration and successful business
relationships begin and end in trust of one another, and trust is the result of a
shared history of aligned interests and reciprocal benefits.
4. Working across cultures: what does it take?
Curiosity & Learning
Desire to find answers to questions like:
WHO? WHAT? WHERE? WHY? HOW?
If you aren’t curious about the world you live in, and hungry to learn about
how others feel, think, and behave (and why?) stay close to home.
Disinterest is quickly communicated to others, and is usually perceived as
disrespect, or worse, arrogance.
Each culture - including our own - is a narrow window onto the world.
Through curiosity and learning we expand our vision and enrich our world and
relationships.
5. Working across cultures: what does it take?
Empathy
Being aware of and sensitive to the feelings,
thoughts, and experiences of others.
A French manager in one of the global teams I was
working with had had enough of working with the Japanese.
He actually knew nothing of Japanese business culture; he just knew he
couldn’t work with them. We held a team development workshop in Japan, and
he had a chance to sit and talk with his Japanese counterparts, as well as see
how things worked in the Japanese organization.
He learned Japanese cultural expectations about such activities as
communication, decision-making, information sharing, and planning.
When he left, he said, “Now I understand.” It is hard to see the world through
someone else’s eyes, even in our own culture, but if we are to collaborate well
we must try.
To empathize is not necessarily to agree, but it is a step toward understanding.
6. Working across cultures: what does it take?
Friendliness
Ability to generate good feelings in relationships.
So many cultures are relationship-oriented that is
critical to be able to create good feelings.
To be liked and trusted as a person opens hearts and minds.
Those who are cynical, always on their guard, always
protective and watching if someone is out to fool them or take advantage,
are lost.
Cynicism doesn’t help build relationships or respect.
Neither does abrasiveness, deception, volatility, or hyper-competitiveness.
As one of my colleagues once said to me, success in other cultures often
comes down to just being liked.
7. Working across cultures: what does it take?
Objectivity
“My way might not
Ability to look at people and
be the best way in
viewpoints without bias.
this context. Your
way seems better.”
All of the cultural orientations that
cross-culturalists talk about, like
task focused - relationship-focused, individualism -
collectivism, have potential advantages or drawbacks
depending on the context.
If I am always individualistic in every situation, then
potentially I miss out on the benefits that a more collectivist
approach can offer.
Being able to flex between different styles is the way to get
the best out of others and ourselves. To be able to see the
value of different ways of seeing, thinking, and doing does
require an ability to step outside of our learned preferences
and say, “My way might not be the best way in this context.
Your way seems better.”
8. Working across cultures: what does it take?
Patience
Willingness and ability to give others - and yourself –
time to learn and adjust.
We can easily make false judgments about others who are doing their
best to adjust to new realities they face. We can easily not see the talent
in someone who is currently struggling to communicate their ideas in a
language that is not their first language. I remember a manager in
Spain saying, “I’m so tired of English speakers thinking that I’m
incompetent because I do not speak English as fluently as they do.”
There is no doubt that we can become impatient quickly,
particularly those of us in task- and results-driven cultures.
We can’t afford to lose talent because of impatience.
There is also, however, another side to this. We can quickly
become impatient with ourselves when working across
cultures. We get frustrated with not producing results as
fast as we are used to, or we feel we are not learning quickly
enough. What happens? We burn out. We decide to withdraw into our cultural
comfort zone. We become angry and depressed. As my grandmother used to
say, “Patience is a virtue, possess it if you can.”
9. Working across cultures: what does it take?
Perceptiveness
Ability to accurately identify differences
and similarities between people.
There’s an old saying, “What you don’t
know, can’t hurt you.” It’s akin to,
“Ignorance is bliss.” Really? I don’t know
if the people who came up with those
expressions ever traveled beyond their
own borders. If they did, I’m sure they
wouldn't have been so naïve. How many
cross-border alliances have failed to
produce results because of ignorance of
the impact that cultural differences can
make? Many according to the research.
We need to go into cross-cultural
relationships with our eyes open, and our
minds finely calibrated to differentiating
between cultural orientations. If we can’t
do that, we can’t adapt appropriately.
10. Working across cultures: what does it take?
Resilience
Being able to keep going despite
difficulties and setbacks.
Crossing borders, both physically and
mentally, can be exhausting. When you
are in your own cultural comfort zone
you are able to take a lot of things for
granted. Your antennae don’t have
to be on alert the whole time.
Paying very close attention for
long periods to what is being
said or done - or not being
said and done - is
challenging. Energy
drains away from you,
particularly if you think you’re embarrassing yourself
or others. A sense of humor helps to get you through the
worst moments and keep going.
11. Working across cultures: what does it take?
Self-Awareness
Understanding one’s own habitual ways
of thinking and behaving and their
potential impact.
Self-management is a crucial part of adapting to a
different cultural milieu, but how can you control
your feelings, thoughts and behaviors and their
impact on others if you are unaware of your habitual
tendencies and responses?
The challenge is to slow down our stimulus-
response mechanisms and make more
considered responses to difference.
Those are a few of the personal
attributes I think are needed to work
well with others in this increasingly
borderless world.
Above all else, be open and keep learning.
12. To learn more about how TMA World can
help your organization, please contact us at
enquiries@tmaworld.com
or visit
www.tmaworld.com/our_solutions.cfm