Software to help CS and sales teams protect and grow customer revenue
.svg)
Customer-led growth starts with software that fits your business needs
ENTERPRISE SCALABILITY
Built to scale with you as your business grows
Totango scales to support large global companies and fast-growing businesses with enterprise-grade security, governance, and permissions. Our flexible data architecture easily handles complex account hierarchy and customer health models. Integrate with tools across your tech stack for a comprehensive view of customer data.
Learn More
FASTEST TIME TO VALUE
Quickly achieve value through best practice programs with one click
At the core of Totango are prebuilt, customizable customer success program templates called SuccessBLOCs. Easily kickstart and scale CS programs regardless of your journey stage, changing goals, or business dynamics.
Learn More
EASE OF OWNERSHIP
Easy to use across the enterprise, efficient to maintain
Intuitive and user-friendly interface support works across your entire post-sale organization and executive team—no professional services or heavy IT involvement required for set up or day-to-day workflows. Increase visibility and cross-functional collaboration through sharable reports and customer insights.
Learn More
AI features boost CS productivity and surface customer insights
Account summary
AI Account Summary gives executives a detailed overview of account health, sentiment, and next steps in one click.
Learn More
Content generator
Powered by Jasper.ai, save time using natural language prompts to craft compelling email campaign and touchpoint content.
Learn More
Automated integrations
Use simple text queries to easily facilitate data integrations without the need for an engineer or technical resource.
Learn More
AI assistant
Use natural language queries to quickly and easily locate the customer information you need in Totango segments.
Learn More
Integrate with all the tools you already use
Our customer growth platform seamlessly connects with all sources of customer data, delivering a 360-degree, multidimensional view of your customer health.
Trusted by the world’s fastest-growing businesses and well-established software giants
From Day 1, I always looked at Totango as an innovative platform.
Carlos Quezada
Head of Customer Success
Totango means greater client satisfaction, as well as team member satisfaction.
Madhavi Bezwada
VP, Client Success
Great ROI, makes our lives so much easier.
James Elphick
Customer Success Program Manager
Totango is committed to changing the landscape in the client success industry by providing leading edge technology that allows their clients to make sound business decisions by actioning data.
Paul Case
Vice President, Client Success
Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale.
Titina Ott Adams
Chief Customer Officer, RealPage
We believe customer-led growth is the only way for businesses to thrive… To fuel our growth, we needed software that combines enterprise readiness with a modern interface, allowing us to maximize revenue from our existing customers, which is our #1 priority.
Madelyn DePrey
Global Vice President of Customer Success, Aircall
Enterprise customer success teams accelerate business outcomes with Totango
130%
Net revenue retention
50%
Productivity improvement
20%
Churn reduction
30pt
NPS increase
Enterprise privacy and security your IT team will love
Rest assured that your customer data is safe and secure in Totango, making it easier for you to focus on reducing customer churn and increasing net revenue retention.
SOC-2 certified
GDPR compliant
SCIM & SSO supported
Customer success software built to scale from small businesses to large enterprises
Highest ratings on G2 and TrustRadius
