- I am Dr K Keerthi working as an Assistant professor in AVC College of Engineering,Mayiladuthurai.I am very much intrested in research and published a research articles in many journals.edit
Stress is a part of day-to-day living of every individual.The reasons for the stress differs from person to person. The stress people experience should not be necessarily treated as harmful. An optimum amount of stress can always act as... more
Stress is a part of day-to-day living of
every individual.The reasons for the stress
differs from person to person. The stress people
experience should not be necessarily treated as
harmful. An optimum amount of stress can
always act as an energizer or motivator and
propel people to apply the efforts and complete
the work. But a high level of stress can be
serious threat to the personality trails of the
individual and can cause physiological and
social problems. Stress is an unavoidable
concomitant of organizational life. Employee
faces stress in managing their personal life with
work life. This paper deals with work related
stress, the major factors which are causing
stress, its impacts and coping strategies to
reduce the stress among employees.
Key Words: Stress, Stressors at work,
Impacts, Coping Strategies, Stress
Management
every individual.The reasons for the stress
differs from person to person. The stress people
experience should not be necessarily treated as
harmful. An optimum amount of stress can
always act as an energizer or motivator and
propel people to apply the efforts and complete
the work. But a high level of stress can be
serious threat to the personality trails of the
individual and can cause physiological and
social problems. Stress is an unavoidable
concomitant of organizational life. Employee
faces stress in managing their personal life with
work life. This paper deals with work related
stress, the major factors which are causing
stress, its impacts and coping strategies to
reduce the stress among employees.
Key Words: Stress, Stressors at work,
Impacts, Coping Strategies, Stress
Management
Research Interests:
Research Interests:
A research study was conducted with an objective of providing an overview of consumer behavior and discuss about Indian consumers’ perception is widely varied in accordance with service network communication, Technology adoption, customer... more
A research study was conducted with an objective of providing an overview of consumer
behavior and discuss about Indian consumers’ perception is widely varied in accordance with
service network communication, Technology adoption, customer care services, fringe benefit
services, service quality, brand switching attitude. A structured questionnaire was developed to
collect the required primary data from the consumers. Data are analyzed with suitable
statistical tools for interpretation. The outcome of this research shows a comprehensively
integrated framework to understand the relationship among several dimensions, product quality
and availability has a significant impact on consumer perception choice in selecting cellular
mobile service provider.
behavior and discuss about Indian consumers’ perception is widely varied in accordance with
service network communication, Technology adoption, customer care services, fringe benefit
services, service quality, brand switching attitude. A structured questionnaire was developed to
collect the required primary data from the consumers. Data are analyzed with suitable
statistical tools for interpretation. The outcome of this research shows a comprehensively
integrated framework to understand the relationship among several dimensions, product quality
and availability has a significant impact on consumer perception choice in selecting cellular
mobile service provider.
Research Interests:
A research study was conducted with an objective of providing an overview of consumer satisfaction and discuss about Indian consumers’ perception is widely varied in accordance with service network communication, Technology adoption,... more
A research study was conducted with
an objective of providing an overview of
consumer satisfaction and discuss about
Indian consumers’ perception is widely
varied in accordance with service network
communication, Technology adoption,
customer care services, fringe benefit
services, service quality, brand switching
attitude. A structured questionnaire was
developed to collect the required primary
data from the consumers. Data are analyzed
with suitable statistical tools for
interpretation. The outcome of this research
shows a comprehensively integrated
framework to understand the relationship
among several dimensions, service quality
and availability has a significant impact on
consumer perception choice in selecting
cellular mobile service provider.
Keywords: Telecommunication
Servicequality,customer
satisfaction,customer preferences of service
provider.
Introduction
Now
an objective of providing an overview of
consumer satisfaction and discuss about
Indian consumers’ perception is widely
varied in accordance with service network
communication, Technology adoption,
customer care services, fringe benefit
services, service quality, brand switching
attitude. A structured questionnaire was
developed to collect the required primary
data from the consumers. Data are analyzed
with suitable statistical tools for
interpretation. The outcome of this research
shows a comprehensively integrated
framework to understand the relationship
among several dimensions, service quality
and availability has a significant impact on
consumer perception choice in selecting
cellular mobile service provider.
Keywords: Telecommunication
Servicequality,customer
satisfaction,customer preferences of service
provider.
Introduction
Now
Research Interests:
Service quality, Fringe benefit, and brand image are the major background of customer loyalty, and loyal customers may buy more, accept higher prices and have a positive word-of-mouth effect. Also we know that the cost of selling to new... more
Service quality, Fringe benefit, and brand image are the major background of
customer loyalty, and loyal customers may buy more, accept higher prices and have a positive
word-of-mouth effect. Also we know that the cost of selling to new customers is much higher
than the cost of selling to existing customers, also the cost of attract new customers is much
higher than cost protect existing customers ten times. A research study was conducted with
an objective of providing an overview of customer preferences and discuss about customers’
perception is widely varied in accordance with service network communication, Technology
adoption, customer care services, fringe benefit services, service quality, brand switching
attitude. A structured questionnaire was developed to collect the required primary data from
the consumers. Data are analyzed with suitable statistical tools for interpretation. The
outcome of this research shows a comprehensively integrated framework to understand the
relationship among several dimensions, product quality and availability has a significant
impact on consumer perception choice in selecting cellular mobile service provider.
customer loyalty, and loyal customers may buy more, accept higher prices and have a positive
word-of-mouth effect. Also we know that the cost of selling to new customers is much higher
than the cost of selling to existing customers, also the cost of attract new customers is much
higher than cost protect existing customers ten times. A research study was conducted with
an objective of providing an overview of customer preferences and discuss about customers’
perception is widely varied in accordance with service network communication, Technology
adoption, customer care services, fringe benefit services, service quality, brand switching
attitude. A structured questionnaire was developed to collect the required primary data from
the consumers. Data are analyzed with suitable statistical tools for interpretation. The
outcome of this research shows a comprehensively integrated framework to understand the
relationship among several dimensions, product quality and availability has a significant
impact on consumer perception choice in selecting cellular mobile service provider.
Research Interests:
Research Interests:
A research study was conducted with an objective of providing an overview of service loyalty and discuss about Indian consumers’ perception is widely varied in accordance with service network communication, Technology adoption, customer... more
A research study was conducted with an objective of providing an overview of service
loyalty and discuss about Indian consumers’ perception is widely varied in accordance with
service network communication, Technology adoption, customer care services, fringe benefit
services, service quality, brand switching attitude. A structured questionnaire was developed to
collect the required primary data from the consumers. Data are analyzed with suitable
statistical tools for interpretation. The outcome of this research shows a comprehensively
integrated framework to understand the relationship among several dimensions, product quality
and availability has a significant impact on consumer perception choice in selecting cellular
mobile service provider.
loyalty and discuss about Indian consumers’ perception is widely varied in accordance with
service network communication, Technology adoption, customer care services, fringe benefit
services, service quality, brand switching attitude. A structured questionnaire was developed to
collect the required primary data from the consumers. Data are analyzed with suitable
statistical tools for interpretation. The outcome of this research shows a comprehensively
integrated framework to understand the relationship among several dimensions, product quality
and availability has a significant impact on consumer perception choice in selecting cellular
mobile service provider.