research-article

"What do you recommend a complete beginner like me to practice?": Professional Self-Disclosure in an Online Community

Authors:

Colin M. GrayAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 2, Issue CSCW

Article No.: 94, Pages 1 - 24

https://doi.org/10.1145/3274363

Published: 01 November 2018 Publication History

Abstract

CSCW scholarship has previously addressed how professionals use digital technologies for learning and communication, but limited attention has been paid to professional self-disclosure on social media. Acts of self-disclosure-intentionally revealing personal information to others-are often considered beneficial for communication and formation of relationships, and describing the role of disclosure in professional communication is important to advance CSCW research that focuses on occupations or organizational settings. In this paper, we present a mixed-methods study of professional self-disclosure in an online community focused on user experience design (UX), documenting how acts of self-disclosure may support professional development. We found that self-disclosure was frequently used as an effective rhetorical and content-focused strategy to provoke discussions and request assistance with the goal of developing or maintaining professional competence. Through the identification of these self-disclosure strategies, we discuss professional self-disclosure in relation to professional identity development in online communities.

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Index Terms

"What do you recommend a complete beginner like me to practice?": Professional Self-Disclosure in an Online Community
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing
  2. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 2, Issue CSCW

November 2018

4104 pages

EISSN:2573-0142

DOI:10.1145/3290265

Editors:
Karrie Karahalios
University of Illinois & Adobe
,
Andrés Monroy-Hernández
Snap Inc.
,
Airi Lampinen
Stockholm University
,
Geraldine Fitzpatrick
Vienna University of Technology

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Published in PACMHCI Volume 2, Issue CSCW

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Wang DEng JTurpitka MEpstein D(2024)Exploring Activity-Sharing Response Differences Between Broad-Purpose and Dedicated Online Social PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/36868988:CSCW2(1-37)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686898
Harrington CFavela PSum CFox SDombrowski L(2024)The Denizen Designer Project: Practices, Relationships, and Principles of Activist-Led DesignProceedings of the ACM on Human-Computer Interaction10.1145/36868978:CSCW2(1-32)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686897
Malik HBhandari SFonseca EBonaccorsi CLee D(2024)Towards integrated learning experiences on social media: An exploration of #DayInTheLife videos for career explorationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661566(1722-1740)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661566
Son KChoi DKim TKim J(2024)Demystifying Tacit Knowledge in Graphic Design: Characteristics, Instances, Approaches, and GuidelinesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642886(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642886
Wu QRomero TSemaan B(2024)Negotiating Sociotechnical Boundaries: Moderation Work to Counter Racist Attacks in Online CommunitiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642688(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642688
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