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DreamGigs: Designing a Tool to Empower Low-Resource Job Seekers

Authors:

Tawanna R. Dillahunt,

Alex LuAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 578, Pages 1 - 14

https://doi.org/10.1145/3290605.3300808

Published: 02 May 2019 Publication History

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Abstract

Technology allows us to scale the number of jobs we search for and apply to, train for work, and earn money online. However, these technologies do not benefit all job seekers equally and must be designed to better support the needs of underserved job seekers. Research suggests that underserved job seekers prefer employment technologies that can support them in articulating their skills and experiences and in identifying pathways to achieve their career goals. Therefore, we present the design, implementation, and evaluation of DreamGigs, a tool that identifies the skills job seekers need to reach their dream jobs and presents volunteer and employment opportunities for them to acquire those skills. Our evaluation results show that DreamGigs aids in the process of personal empowerment. We contribute design implications for mitigating aspects of powerlessness that low-resource job seekers experience and discuss ways to promote action-taking in these job seekers.

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Cited By

Corvite SHui J(2024)Social Media as a Lens into Careers During a Changing World of WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870538:CSCW2(1-27)Online publication date: 8-Nov-2024
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Ankenbauer SBrewer R(2024)Spirits in the Material World: Older Adults' Personal Curation of Memory ArtifactsProceedings of the ACM on Human-Computer Interaction10.1145/36869958:CSCW2(1-35)Online publication date: 8-Nov-2024
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Kingsley SSilberman MWang CLambeth RZhi JEslami MLi BBigham J(2024)‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital PlatformsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663403(1-20)Online publication date: 25-Jun-2024
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Index Terms

DreamGigs: Designing a Tool to Empower Low-Resource Job Seekers
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image ACM Conferences

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
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Vassilis Kostakos
University of Melbourne, Australia

Copyright © 2019 ACM.

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Published: 02 May 2019

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Cited By

Corvite SHui J(2024)Social Media as a Lens into Careers During a Changing World of WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870538:CSCW2(1-27)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687053
Ankenbauer SBrewer R(2024)Spirits in the Material World: Older Adults' Personal Curation of Memory ArtifactsProceedings of the ACM on Human-Computer Interaction10.1145/36869958:CSCW2(1-35)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686995
Kingsley SSilberman MWang CLambeth RZhi JEslami MLi BBigham J(2024)‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital PlatformsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663403(1-20)Online publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1145/3663384.3663403
Cheon EXu S(2024)Creative Precarity in Motion: Revealing the Hidden Labor Behind Animating Virtual CharactersProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661545(3471-3484)Online publication date: 1-Jul-2024
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Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
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Wang PHu SWen BLu Z(2024)“There is a Job Prepared for Me Here”: Understanding How Short Video and Live-streaming Platforms Empower Ageing Job Seekers in ChinaProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642959(1-14)Online publication date: 11-May-2024
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Kong HYadav SLowy RRuzinov DKim J(2024)Understanding Online Job and Housing Search Practices of Neurodiverse Young Adults to Support Their IndependenceProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642578(1-14)Online publication date: 11-May-2024
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Ara ZGanguly APeppard DChung DVucetic SGenaro Motti VHong S(2024)Collaborative Job Seeking for People with Autism: Challenges and Design OpportunitiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642197(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642197
Anuyah OConrado ACarlson CGilbride HMetoyer R(2023)Exploring the Barriers and Potential Opportunities of Technology Integration in Community-Based Social Service OrganizationsACM Journal on Computing and Sustainable Societies10.1145/36107201:1(1-28)Online publication date: 22-Sep-2023
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