research-article

Diversifying Future-Making Through Itinerative Design

Authors:

Jennifer Pearson,

Simon Robinson,

Thomas Reitmaier,

Anirudha JoshiAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 26, Issue 5

Article No.: 33, Pages 1 - 21

https://doi.org/10.1145/3341727

Published: 29 July 2019 Publication History

Abstract

“Designed in California” is a brand statement used by high-tech manufacturers to denote provenance and cachet of digital innovation and modernity. In this paper, we explore philosophically alternate design perspectives to those this statement embodies, reporting and reflecting on a long-term multi-sited project that seeks to diversify future-making by engaging communities of “emergent” users in “developing” regions. We argue that digital technologies are typically created with a design lens firmly focused on “first world” populations, assuming a base set of cultural norms, resource availabilities, and technological experience levels that do not strongly align with those of emergent users. We discuss and argue for inclusive technology design methods, present our approach, and detail indicative results and case studies as an example of the potential of these perspectives in uncovering radical innovations. Distilling findings and lessons learned, we present a methodology—itinerative design—that pivots between emergent user communities across multiple regions, driving digital innovation through the periphery of mainstream design’s current remit.

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Cited By

Méhat YSagot SOstrosi EDeuff D(2024)A Multi-Process System for Investigating Inclusive Design in User Interfaces for Low-Income CountriesAlgorithms10.3390/a1706023217:6(232)Online publication date: 27-May-2024
https://doi.org/10.3390/a17060232
Adamu M(2023)No More “Solutionism” or “Saviourism” in Futuring African HCI: A ManyfestoACM Transactions on Computer-Human Interaction10.1145/357181130:2(1-42)Online publication date: 13-Apr-2023
https://dl.acm.org/doi/10.1145/3571811
Seunarine KKalarikalayil Raju DThomas GThomas SPockett AReitmaier TSteer COwen TMeena YRobinson SPearson JCarnie MSahoo DJones M(2022)Light-In-Light-Out (Li-Lo) Displays: Harvesting and Manipulating Light to Provide Novel Forms of CommunicationProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517730(1-15)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517730
Show More Cited By

Index Terms

Diversifying Future-Making Through Itinerative Design
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies
    2. Interaction paradigms
  2. Ubiquitous and mobile computing
    1. Ubiquitous and mobile computing design and evaluation methods

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cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 26, Issue 5

October 2019

249 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3349608

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

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Copyright © 2019 ACM.

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Publication History

Published: 29 July 2019

Accepted: 01 May 2019

Revised: 01 March 2019

Received: 01 June 2018

Published in TOCHI Volume 26, Issue 5

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Cited By

Méhat YSagot SOstrosi EDeuff D(2024)A Multi-Process System for Investigating Inclusive Design in User Interfaces for Low-Income CountriesAlgorithms10.3390/a1706023217:6(232)Online publication date: 27-May-2024
https://doi.org/10.3390/a17060232
Adamu M(2023)No More “Solutionism” or “Saviourism” in Futuring African HCI: A ManyfestoACM Transactions on Computer-Human Interaction10.1145/357181130:2(1-42)Online publication date: 13-Apr-2023
https://dl.acm.org/doi/10.1145/3571811
Seunarine KKalarikalayil Raju DThomas GThomas SPockett AReitmaier TSteer COwen TMeena YRobinson SPearson JCarnie MSahoo DJones M(2022)Light-In-Light-Out (Li-Lo) Displays: Harvesting and Manipulating Light to Provide Novel Forms of CommunicationProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517730(1-15)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517730
Reitmaier TWallington EKalarikalayil Raju DKlejch OPearson JJones MBell PRobinson S(2022)Opportunities and Challenges of Automatic Speech Recognition Systems for Low-Resource Language SpeakersProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517639(1-17)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517639
Raju DSeunarine KReitmaier TThomas GMeena YZhang CPockett APearson JRobinson SCarnie MSahoo DJones MKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)PV-Pix: Slum Community Co-design of Self-Powered Deformable Smart Messaging MaterialsProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445661(1-14)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445661
Spence JDarzentas DCameron HHuang YAdams MFarr JTandavanitj NBenford S(2021)Gifting in Museums: Using Multiple Time Orientations to Heighten Present-Moment EngagementHuman–Computer Interaction10.1080/07370024.2021.192349637:2(180-210)Online publication date: 10-Jul-2021
https://doi.org/10.1080/07370024.2021.1923496
Reitmaier TRobinson SPearson JKalarikalayil Raju DJones MBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)An Honest Conversation: Transparently Combining Machine and Human Speech Assistance in Public SpacesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376310(1-12)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376310

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