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Are Current Voice Interfaces Designed to Support Children’s Language Development?

Authors:

Penelope Collins,

Mark WarschauerAuthors Info & Claims

CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Article No.: 633, Pages 1 - 12

https://doi.org/10.1145/3411764.3445271

Published: 07 May 2021 Publication History

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Abstract

With the rapid development of artificial intelligence, voice user interfaces (VUIs) capable of speech-based interaction are poised to support children’s language development by serving as their language partners. This paper reports an analytic evaluation of the currently available voice-based apps targeting young children to examine whether and how they incorporate evidence-based dialogue strategies that effectively support children’s learning. We found that, despite the fact that the current apps support a variety of language activities, most fail to carry out open-ended dialogue and provide extended back-and-forth opportunities, thus limiting their ability to encourage children’s language output and increase children’s language exposure. We discuss four design implications for developing VUIs that initiate dialogue and provide feedback in ways that better facilitate children’s language learning.

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Are Current Voice Interfaces Designed to Support Children’s Language Development?

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CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

May 2021

10862 pages

ISBN:9781450380966

DOI:10.1145/3411764

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Tohoku University, Japan
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University of New South Wales, Australia
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The University of Tokyo, Japan
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