research-article

A Longitudinal Study of Pervasive Display Personalisation

Authors:

Mateusz Mikusz,

Ludwig Trotter,

Marc Langheinrich,

Adrian FridayAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 28, Issue 1

Article No.: 2, Pages 1 - 45

https://doi.org/10.1145/3418352

Published: 20 January 2021 Publication History

Abstract

Widespread sensing devices enable a world in which physical spaces become personalised in the presence of mobile users. An important example of such personalisation is the use of pervasive displays to show content that matches the requirements of proximate viewers. Despite prior work on prototype systems that use mobile devices to personalise displays, no significant attempts to trial such systems have been carried out. In this article, we report on our experiences of designing, developing and operating the world’s first comprehensive display personalisation service for mobile users. Through a set of rigorous quantitative measures and 11 potential user/stakeholder interviews, we demonstrate the success of the platform in realising display personalisation, and offer a series of reflections to inform the design of future systems.

References

[1]

Yomna Abdelrahman, Eduardo Velloso, Tilman Dingler, Albrecht Schmidt, and Frank Vetere. 2017. Cognitive heat: Exploring the usage of thermal imaging to unobtrusively estimate cognitive load. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 1, 3 (Sept. 2017), 20.

Digital Library

[2]

Mike Addlesee, Rupert Curwen, Steve Hodges, Joe Newman, Pete Steggles, Andy Ward, and Andy Hopper. 2001. Implementing a sentient computing system. Computer 34, 8 (Aug. 2001), 50--56.

Digital Library

[3]

Florian Alt, Jörg Müller, and Albrecht Schmidt. 2012. Advertising on public display networks. IEEE Computer 45, 5 (2012), 50--56. Retrieved from http://www.florian-alt.org/unibw/wp-content/publications/alt2012computer.pdf alt2012computer.

Digital Library

[4]

Apple Inc.2017. Core Bluetooth. Retrieved from https://developer.apple.com/documentation/corebluetooth.

[5]

Apple Inc.2017. Core Location. Retrieved from https://developer.apple.com/documentation/corelocation.

[6]

Matthias Baldauf and Peter Fröhlich. 2013. The augmented video wall: Multi-user AR interaction with public displays. In Proceedings of the Extended Abstracts on Human Factors in Computing Systems (CHI EA’13). ACM, New York, NY, 3015--3018.

Digital Library

[7]

Sara A. Bly, Steve R. Harrison, and Susan Irwin. 1993. Media spaces: Bringing people together in a video, audio, and computing environment. Communications of the ACM 36, 1 (Jan. 1993), 28--46.

Digital Library

[8]

Jorge C. S. Cardoso and Rui José. 2012. Creating web-based interactive public display applications with the PuReWidgets toolkit. In Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia (MUM’12). ACM, New York, NY.

[9]

Kerry Shih-Ping Chang, Catalina M. Danis, and Robert G. Farrell. 2014. Lunch line: Using public displays and mobile devices to encourage healthy eating in an organization. In Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp’14). ACM, New York, NY, 823--834.

[10]

Sarah Clinch, Nigel Davies, Adrian Friday, and Graham Clinch. 2013. Yarely: A software player for open pervasive display networks. In Proceedings of the 2nd ACM International Symposium on Pervasive Displays (PerDis’13). ACM, New York, NY, 25--30.

Digital Library

[11]

Sarah Clinch, Nigel Davies, Thomas Kubitza, and Adrian Friday. 2014. Ownership and trust in cyber-foraged displays. In Proceedings of the 3rd ACM International Symposium on Pervasive Displays (PerDis’14). ACM, New York, NY, 168--173.

Digital Library

[12]

Sarah Clinch, Mateusz Mikusz, Miriam Greis, Nigel Davies, and Adrian Friday. 2014. Mercury: An application store for open display networks. In Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp’14). ACM, New York, NY, 511--522.

Digital Library

[13]

Nigel Davies, Sarah Clinch, and Florian Alt. 2014. Pervasive displays: Understanding the future of digital signage. Synthesis Lectures on Mobile and Pervasive Computing 8, 1 (2014), 1--128.

Digital Library

[14]

Nigel Davies, Adrian Friday, Peter Newman, Sarah Rutlidge, and Oliver Storz. 2009. Using Bluetooth device names to support interaction in smart environments. In Proceedings of the 7th International Conference on Mobile Systems, Applications, and Services (MobiSys’09). ACM, New York, NY, 151--164.

Digital Library

[15]

Nigel Davies, Marc Langheinrich, Sarah Clinch, Ivan Elhart, Adrian Friday, Thomas Kubitza, and Bholanathsingh Surajbali. 2014. Personalisation and privacy in future pervasive display networks. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’14). ACM, New York, NY, 2357--2366.

Digital Library

[16]

David Dearman and Khai N. Truong. 2009. BlueTone: A framework for interacting with public displays using dual-tone multi-frequency through Bluetooth. In Proceedings of the 11th International Conference on Ubiquitous Computing (UbiComp’09). ACM, New York, NY, 97--100.

[17]

Ivan Elhart, Marc Langheinrich, Nigel Davies, and Rui José. 2013. Key challenges in application and content scheduling for open pervasive display networks. In Proceedings of the 2013 IEEE International Conference on Pervasive Computing and Communications Workshops. IEEE, 393--396.

[18]

Joe Finney, Stephen Wade, Nigel Davies, and Adrian Friday. 1996. Flump: The FLexible Ubiquitous Monitor Project. In Proceedings of the 1996 Cabernet Radicals Workshop.

[19]

Robert S. Fish, Robert E. Kraut, and Barbara L. Chalfonte. 1990. The VideoWindow system in informal communication. In Proceedings of the 1990 ACM Conference on Computer-Supported Cooperative Work (CSCW’90). ACM, New York, NY, 1--11.

[20]

A. Friday, N. Davies, and C. Efstratiou. 2012. Reflections on long-term experiments with public displays. Computer 45, 5 (May 2012), 34--41.

Digital Library

[21]

Kit Galloway and Sherrie Rabinowitz. 1980. Hole-In-Space. Retrieved May 2019 from http://www.ecafe.com/getty/HIS/.

[22]

GlobalWebIndex. 2018. How Online Consumer Privacy is Evolving. Retrieved May 2019 from https://blog.globalwebindex.com/trends/online-consumer-privacy/.

[23]

George O. Goodman and Mark J. Abel. 1986. Collaboration research in SCL. In Proceedings of the 1986 ACM Conference on Computer-supported Cooperative Work. ACM, 246--251.

[24]

Saul Greenberg, Nicolai Marquardt, Till Ballendat, Rob Diaz-Marino, and Miaosen Wang. 2011. Proxemic interactions: The new ubicomp? Interactions 18, 1 (Jan. 2011), 42--50.

Digital Library

[25]

Miriam Greis, Florian Alt, Niels Henze, and Nemanja Memarovic. 2014. I can wait a minute: Uncovering the optimal delay time for pre-moderated user-generated content on public displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’14). ACM, New York, NY, 1435--1438.

Digital Library

[26]

Simo Hosio, Jorge Goncalves, Hannu Kukka, Alan Chamberlain, and Alessio Malizia. 2014. What’s in it for me: Exploring the real-world value proposition of pervasive displays. In Proceedings of the International Symposium on Pervasive Displays (PerDis’14). ACM, New York, NY, 174--179.

Digital Library

[27]

Intel Corporation. 2018. Intel AIM Suite. Retrieved from https://aimsuite.intel.com/.

[28]

Rui José, Nuno Otero, Shahram Izadi, and Richard Harper. 2008. Instant places: Using Bluetooth for situated interaction in public displays. Pervasive Computing 7, 4 (2008), 52–57.

Digital Library

[29]

Rui José, Helder Pinto, Bruno Silva, and Ana Melro. 2013. Pins and posters: Paradigms for content publication on situated displays. IEEE Computer Graphics and Applications 33, 2 (2013), 64--72.

Digital Library

[30]

Mohamed Khamis, Christian Becker, Andreas Bulling, and Florian Alt. 2018. Which one is me?: Identifying oneself on public displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’18). ACM, New York, NY.

Digital Library

[31]

V. Kostakos and T. Ojala. 2013. Public displays invade urban spaces. IEEE Pervasive Computing 12, 1 (Jan. 2013), 8--13.

Digital Library

[32]

Eve Maler, Jean Paoli, C. M. Sperberg-McQueen, François Yergeau, and Tim Bray. 2016. Bluetooth Core Specification v5.0. Specification of the Bluetooth System. Bluetooth SIG Proprietary. Retrieved from https://www.bluetooth.com/specifications/bluetooth-core-specification.

[33]

Joseph F. McCarthy. 2002. Using public displays to create conversation opportunities. In Proceedings of the Public, Community and Situated Displays (Workshop at CSCW 2002).

[34]

Nemanja Memarovic, Sarah Clinch, and Florian Alt. 2015. Understanding display blindness in future display deployments. In Proceedings of the 4th International Symposium on Pervasive Displays (PerDis’15). ACM, New York, NY, 7--14.

Digital Library

[35]

Nemanja Memarovic, Ivan Elhart, and Marc Langheinrich. 2011. FunSquare: First experiences with autopoiesic content. In Proceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia. ACM, 175--184.

Digital Library

[36]

M. Mikusz, K. T. W. Choo, R. K. Balan, N. Davies, and Y. Lee. 2019. New challenges in display-saturated environments. IEEE Pervasive Computing 18, 2 (April 2019), 67--75.

Digital Library

[37]

Mateusz Mikusz, Sarah Clinch, and Nigel Davies. 2015. Are you feeling lucky?: Lottery-based scheduling for public displays. In Proceedings of the 4th International Symposium on Pervasive Displays (PerDis’15). ACM, New York, NY, 123--129.

Digital Library

[38]

Mateusz Mikusz, Sarah Clinch, Rachel Jones, Mike Harding, Chris Winstanley, and Nigel Davies. 2015. Repurposing web analytics to support the IoT. Computer 48, 9 (Sep. 2015), 42--49.

Digital Library

[39]

Mateusz Mikusz, Sarah Clinch, Peter Shaw, Nigel Davies, and Petteri Nurmi. 2018. Using pervasive displays to aid student recall – Reflections on a campus-wide trial. In Proceedings of the 7th ACM International Symposium on Pervasive Displays (PerDis’18). ACM, New York, NY, 1--8.

Digital Library

[40]

Jörg Müller and Antonio Krüger. 2007. Learning topologies of situated public displays by observing implicit user interactions. In Proceedings of the International Conference on Universal Access in Human-Computer Interaction. 158--167.

Digital Library

[41]

Jörg Müller, Dennis Wilmsmann, Juliane Exeler, Markus Buzeck, Albrecht Schmidt, Tim Jay, and Antonio Krüger. 2009. Display blindness: The effect of expectations on attention towards digital signage. In Proceedings of the 7th International Conference on Pervasive Computing (Pervasive’09). Hideyuki Tokuda, Michael Beigl, Adrian Friday, A. J. Bernheim Brush, and Yoshito Tobe (Eds.). Springer, Berlin, 1--8.

Digital Library

[42]

Natasha Lomas. 2018. Facebook users becoming more cautious and critical, says Pew. Retrieved May 2019 from https://techcrunch.com/2018/09/05/facebook-users-becoming-more-cautious-and-critical-says-pew/.

[43]

T. Ojala, H. Kukka, T. Lindén, T. Heikkinen, M. Jurmu, S. Hosio, and F. Kruger. 2010. UBI-Hotspot 1.0: Large-scale long-term deployment of interactive public displays in a city center. In Proceedings of the 2010 5th International Conference on Internet and Web Applications and Services. IEEE, 285--294.

[44]

Morin Ostkamp, Jonas Hülsermann, Christian Kray, and Gernot Bauer. 2013. Using mobile devices to enable visual multiplexing on public displays: Three approaches compared. In Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia (MUM’13). ACM, New York, NY.

Digital Library

[45]

Callum Parker, Judy Kay, Matthias Baldauf, and Martin Tomitsch. 2016. Design implications for interacting with personalised public displays through mobile augmented reality. In Proceedings of the 5th ACM International Symposium on Pervasive Displays (PerDis’16). ACM, New York, NY, 52--58.

Digital Library

[46]

Ella Peltonen, Eemil Lagerspetz, Jonatan Hamberg, Abhinav Mehrotra, Mirco Musolesi, Petteri Nurmi, and Sasu Tarkoma. 2018. The hidden image of mobile apps: Geographic, demographic, and cultural factors in mobile usage. In Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI’18). ACM, New York, NY.

Digital Library

[47]

Peter Peltonen, Antti Salovaara, Giulio Jacucci, Tommi Ilmonen, Carmelo Ardito, Petri Saarikko, and Vikram Batra. 2007. Extending large-scale event participation with user-created mobile media on a public display. In Proceedings of the 6th International Conference on Mobile and Ubiquitous Multimedia (MUM’07). ACM, New York, NY, 131--138.

Digital Library

[48]

Carsten Roecker. 2005. Providing personalized privacy support in public places. In Proceedings of the 3rd Conference on Privacy, Security, and Trust (PST’05).

[49]

Daniel M. Russell and Rich Gossweiler. 2001. On the design of personal 8 communal large information scale appliances. In Proceedings of the International Conference on Ubiquitous Computing (Ubicomp’01). Gregory D. Abowd, Barry Brumitt, and Steven Shafer (Eds.). Springer, Berlin, 354--361.

[50]

Ronald Schroeter, Marcus Foth, and Christine Satchell. 2012. People, content, location: Sweet spotting urban screens for situated engagement. In Proceedings of the Designing Interactive Systems Conference (DIS’12). ACM, New York, NY, 146--155.

Digital Library

[51]

Stephan Sigg, Eemil Lagerspetz, Ella Peltonen, Petteri Nurmi, and Sasu Tarkoma. 2019. Exploiting usage to predict instantaneous app popularity: Trend filters and retention rates. ACM Transactions on the Web 13, 2 (2019), 13.

Digital Library

[52]

Amir E. Sarabadani Tafreshi, Kim Marbach, and Moira C. Norrie. 2017. Proximity-based adaptation of web content on public displays. In Proceedings of the 17th International Conference on Web Engineering (ICWE’17). Jordi Cabot, Roberto De Virgilio, and Riccardo Torlone (Eds.). Springer International Publishing, Cham, 282--301.

[53]

Amir E. Sarabadani Tafreshi and Moira C. Norrie. 2017. ScreenPress: A powerful and flexible platform for networked pervasive display systems. In Proceedings of the 6th ACM International Symposium on Pervasive Displays (PerDis’17). ACM, New York, NY.

[54]

Constantin Taivan and Rui José. 2011. An application framework for open application development and distribution in pervasive display networks. In Proceedings of the OTM Confederated International Conferences “On the Move to Meaningful Internet Systems”. Springer, 21--25.

[55]

N. Taylor and K. Cheverst. 2012. Supporting community awareness with interactive displays. Computer 45, 5 (May 2012), 26--32.

Digital Library

[56]

Nick Taylor, Justin Marshall, Alicia Blum-Ross, John Mills, Jon Rogers, Paul Egglestone, David M. Frohlich, Peter Wright, and Patrick Olivier. 2012. Viewpoint: Empowering communities with situated voting devices. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’12). ACM, New York, NY, 1361--1370.

Digital Library

[57]

Nicolas Villar, Albrecht Schmidt, Gerd Kortuem, and Hans-Werner Gellersen. 2003. Interacting with proactive public displays. Computers 8 Graphics 27, 6 (2003), 849–857.

[58]

Business Wire. 2015. Research and Markets: The Number of Connected Digital Signage Displays to Reach 63.8 Million in 2019 Says Recent Study. Retrieved from http://www.businesswire.com/news/home/20150608005758/en/Research-Markets-Number-Connected-Digital-Signage-Displays.

Cited By

Chang YHan SLee HLee SKim WChoi JMcCracken CSong J(2024)Understanding Instant Social Control of Shared Devices in Public Spaces: A Field TrialProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785928:3(1-33)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678592
Baumann AShaw PTrotter LClinch SDavies N(2024)Mnemosyne - Supporting Reminiscence for Individuals with Dementia in Residential Care SettingsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642783(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642783
Müller MOtero NMilrad M(2023)Guiding the design and implementation of interactive public displays in educational settingsJournal of Computers in Education10.1007/s40692-023-00280-011:3(823-854)Online publication date: 7-Jul-2023
https://doi.org/10.1007/s40692-023-00280-0
Show More Cited By

Index Terms

A Longitudinal Study of Pervasive Display Personalisation
1. Human-centered computing
  1. Ubiquitous and mobile computing
    1. Ubiquitous and mobile computing systems and tools

Recommendations

Personalisation and privacy in future pervasive display networks
CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

There is increasing interest in using digital signage to deliver highly personalised content. However, display personalization presents a number of architectural design challenges in particular, how best to provide personalisation without unduly ...
Toward a Platform for Pervasive Display Applications in Retail Environments

Two prototypes—an interactive display wall and a targeted advertisement scenario—demonstrate the use of a context-aware middleware and provide insights into important requirements for display platforms for retails environments.
Designing interactions with pervasive displays for location-based storytelling
OzCHI '14: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design

This paper investigates the use of pervasive displays for location-based storytelling. It proposes the integration of such displays with fictional location-based story experiences as a way of connecting the story with the physical environment in which ...

Comments

Information & Contributors

Information

Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 28, Issue 1

February 2021

322 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3447785

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

Issue’s Table of Contents

Copyright © 2021 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 January 2021

Accepted: 01 August 2020

Revised: 01 July 2020

Received: 01 May 2019

Published in TOCHI Volume 28, Issue 1

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article
Research
Refereed

Funding Sources

EPSRC

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

5
Total Citations
View Citations
338
Total Downloads

Downloads (Last 12 months)56
Downloads (Last 6 weeks)6

Reflects downloads up to 06 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Chang YHan SLee HLee SKim WChoi JMcCracken CSong J(2024)Understanding Instant Social Control of Shared Devices in Public Spaces: A Field TrialProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36785928:3(1-33)Online publication date: 9-Sep-2024
https://dl.acm.org/doi/10.1145/3678592
Baumann AShaw PTrotter LClinch SDavies N(2024)Mnemosyne - Supporting Reminiscence for Individuals with Dementia in Residential Care SettingsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642783(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642783
Müller MOtero NMilrad M(2023)Guiding the design and implementation of interactive public displays in educational settingsJournal of Computers in Education10.1007/s40692-023-00280-011:3(823-854)Online publication date: 7-Jul-2023
https://doi.org/10.1007/s40692-023-00280-0
Melo BAndrade RDarin TSantos CBento Villela MRios da Hora Rodrigues Kde Gois Ribeiro Darin T(2022)Longitudinal user experience studies in the IoT domainProceedings of the 21st Brazilian Symposium on Human Factors in Computing Systems10.1145/3554364.3559135(1-13)Online publication date: 17-Oct-2022
https://dl.acm.org/doi/10.1145/3554364.3559135
Satyanarayanan MDavies NTaft NLiKamWa RHengartner U(2022)Balancing privacy and serendipity in cyberspaceProceedings of the 23rd Annual International Workshop on Mobile Computing Systems and Applications10.1145/3508396.3512873(81-87)Online publication date: 9-Mar-2022
https://dl.acm.org/doi/10.1145/3508396.3512873

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Article

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

HTML Format

View this article in HTML Format.

Media

Figures

Other

Tables

View Issue’s Table of Contents