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Teacher, Trainer, Counsel, Spy: How Generative AI can Bridge or Widen the Gaps in Worker-Centric Digital Phenotyping of Wellbeing

Published: 25 June 2024 Publication History

Abstract

The increasing integration of computing technologies in the workplace has also seen the conceptualization and development of data-driven and algorithmic tools that aim to improve workers’ wellbeing and performance. However, both research and practice have revealed several gaps in the effectiveness and deployment of these tools. Meanwhile, the recent advances in generative AI have highlighted the tremendous capabilities of large language models (LLMs) in processing large volumes of data in producing human-interactive natural language content. This paper explores the opportunities for LLMs in facilitating worker-centered design for Wellbeing Assessment Tools (WATs). In particular, we map features of LLMs against known challenges of WAT. We highlight how the LLMs can bridge or even widen the gaps in worker-centeric WAT. This paper aims to inspire new research directions focused on empowering workers and anticipating harms in integrating LLMs with workplace technologies.

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  • (2024)Large Language Models for Wearable Sensor-Based Human Activity Recognition, Health Monitoring, and Behavioral Modeling: A Survey of Early Trends, Datasets, and ChallengesSensors10.3390/s2415504524:15(5045)Online publication date: 4-Aug-2024
  • (2024)Artificial Intelligence to Reshape the Healthcare EcosystemFuture Internet10.3390/fi1609034316:9(343)Online publication date: 20-Sep-2024

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CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work
June 2024
297 pages
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Published: 25 June 2024

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  1. LLMs
  2. generative AI
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  4. worker performance
  5. worker wellbeing
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CHIWORK 2024
CHIWORK 2024: Annual Symposium on Human-Computer Interaction for Work
June 25 - 27, 2024
Newcastle upon Tyne, United Kingdom

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  • (2024)Large Language Models for Wearable Sensor-Based Human Activity Recognition, Health Monitoring, and Behavioral Modeling: A Survey of Early Trends, Datasets, and ChallengesSensors10.3390/s2415504524:15(5045)Online publication date: 4-Aug-2024
  • (2024)Artificial Intelligence to Reshape the Healthcare EcosystemFuture Internet10.3390/fi1609034316:9(343)Online publication date: 20-Sep-2024

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