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Quality Circles (a people building concept) in a data processing environment

Authors:

Elizabeth J. Godair,

Arthur J. StaubAuthors Info & Claims

SIGCPR '81: Proceedings of the eighteenth annual computer personnel research conference

Pages 323 - 351

https://doi.org/10.1145/800051.801858

Published: 04 June 1981 Publication History

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Abstract

Quality Circles, the Japanese concept of participative management which many management experts believe is the key to Japan's productivity gains, ties all three topics together in the fastest growing productivity improvement strategy in our country. QCs or Circles as they are sometimes called, have caught on in the U.S at a breathtaking rate.

This paper provides a brief overview of the Quality Circles concepts its origin and its application.

References

[1]

Beardsley, J. F. & Associates, International, Inc. ed. Quality Circles Seminar Notebook, San Jose, California, 1980.

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[2]

Cole, Robert E. "Made in Japan: A Spur to U.S. Productivity," ASLA May/June 1979.

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[3]

DeMeo, Frank J. (Supv. Editor) and Frank, Reuven (Exec. Producer). "If Japan Can.Why Can't We," National Broadcasting Company, Inc., June 1980.

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[4]

Martin, John M. Jr. "The Quality Circles Story At Westinghouse," Westinghouse Defense and Electronics Systems Center, Baltimore, MD. March 1980.

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[5]

Stibbens, Steven. "People: The Cost of Finding, Hiring and Training." Infosystems, January 1981.

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[6]

Townsend, Robert. Up the Organization, Fawcett World Library, New York 1971.

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[7]

Yager, Ed. "Examining the Quality Control Circle." Personnel Journal, 1979.

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Zemke, Ron. "Committees: Will Forming One Really Help?" Training/HRD, 1979.

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Zemke, Ron. "HRD's Crucial Role in Productivity Improvement." Training/HRD, 1979.

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[10]

Zemke, Ron. "Researcher Cautions Against Seeing Quality Circles as Miracle Cure." Training/HRD, 1979.

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Quality Circles (a people building concept) in a data processing environment

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This research was sponsored by the government of Japan through the UNESCO/Keizo Obuchi fellowship programme, to promote a culture of peace ideals through peace education. Conducted at Kingston University, UK, from September 2010 to January 2011, it was ...

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SIGCPR '81: Proceedings of the eighteenth annual computer personnel research conference

June 1981

398 pages

ISBN:0897910443

DOI:10.1145/800051

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 June 1981

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Quality Circles in three data processing organizations

Quality circles and production/operations management: Concerns and caveats

An evaluation of Students’ Quality Circles and the World Council for Total Quality and Excellence in Education

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Recommendations

Quality Circles in three data processing organizations

Quality circles and production/operations management: Concerns and caveats

An evaluation of Students’ Quality Circles and the World Council for Total Quality and Excellence in Education

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