CPR

As the community of computer users expands beyond experienced professionals to encompass novice users with little technical training, human factors considerations must play a larger role. “Computer shock” and “terminal terror” cannot be cured, they must ...

In recent years the technological advances in computer hardware have raced far ahead of the development of software. Computer manufacturers, software firms, government and private industry have all been caught in the dilemma of having the latest in data ...

This experimental study consisted of two successive stages:

1) the change-over from a manual to a computerized data system including the first months use, and

2) a programming course for users after one year's use of the new data system.

A department in ...

This paper presents several factors to be considered when designing a notice user-machine interface for an on-line system. These include user objectives, current procedures for processing the data, tutorial aids, data base organization and human factors ...

Computer professionals usually have technical backgrounds that concentrate on information systems and computer science courses. These courses primarily emphasize the use of various technologies to implement automated systems. This emphasis often ...

A demographic analysis was made of a Delphi forecast of advanced computer display technology to determine factors influencing the projections of feasibility and desirability. The study was performed on a data processing human factors class of 54 ...

The proliferation of computer technology has focused attention on the regulation of computer specialists and the liability standards applicable to them for the work they perform.

Horror stories involving computer-related crimes, fraud and invasions of ...

“Office of the Future” is a buzz term, but like many such terms, it sets a frame of mind and seduces by its easy enunciation. Often felt to be synonymous with “office automation,” by speaking the term we seem to be invoking the concept and we begin to ...

DDF - The Dictionary Driven Facility - is an on-line data processing environment consisting of an active dictionary and two interpretive transaction processors. It is supported by a non-procedural language which assists the application programmers in ...

The critical shortage of the data processing (DP) professionals is a well-known fact; the causes of this shortage include at least two factors—increase in the demand for DP professionals and a high degree of turnover.

The objective of this research is ...

Information systems for large firms are typically designed by a group of people which is made up of users and system personnel. The management information system (MIS) literature discusses a communication gap between the organization-oriented users and ...

In the face of rapidly changing products and user needs, a familiar problem to large computing facilities today is deciding what services to offer, and how to offer them. Dropping hardware costs, increasing need for interactive computing (including text ...

Based on a study by Chi and Glasser on physics problem-solving, [1] we hypothesized that novices represent computer programming problems initially on the basis of surface features, such as application areas, while experts represent programming problems ...

Quality Circles, the Japanese concept of participative management which many management experts believe is the key to Japan's productivity gains, ties all three topics together in the fastest growing productivity improvement strategy in our country. QCs ...

Large organizations also use contract programmers. In fact, some companies have preferred to reduce greatly or to eliminate altogether their own development staffs. While some of the reasons for using contract programmers are apparent, the entire ...

This paper describes a recent effort at the U.S. Department of Agriculture's Washington Computer Center to assess the productivity of operations personnel in the Computer Resources Branch (CRB). Our objectives were to identify performance requirements ...