article

Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan

Authors:

Muhammad M. Kamal,

Kashif SarwarAuthors Info & Claims

Journal of Global Information Management, Volume 21, Issue 4

Pages 77 - 102

https://doi.org/10.4018/jgim.2013100105

Published: 01 October 2013 Publication History

Abstract

Researchers in the discipline of electronic government e-Government have historically presented several factors impeding the adoption and implementation of these systems. This paper is uniquely aimed at investigating the factors inhibiting e-Government adoption in a developing country-Pakistan. The literature indicates that the move towards integrated service provision and transactional e-Government is considered as an immense challenge for developing countries as compared to developed regions. Moreover, the progress towards realising the full potential of e-Government using digital technologies to improve public services and government-citizen engagements has been slower and less effective in the developing countries. Pakistan, over many years, has experienced similar lethargic e-Government growth due to economic and political instability, poor governance and deteriorating government institutions. Thus, the ever increasingly weakening state of government structures in Pakistan calls for the need to deliver end-to-end 'joined-up' public services to key stakeholders i.e. citizens, businesses, government employees and other government agencies. The contribution of this research is twofold-firstly, identifying factors inhibiting e-Government adoption in Pakistan-here the focus is to identify the significant problems of meeting demands which are attributed to several issues within organisational, strategic, technological, political, operational, stakeholders and social structures. Secondly, the authors propose an achievable approach to enacting e-Government enabled delivery of services. The conceptual findings, as noted, are validated through qualitative based research in the context of Pakistan government organisations.

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Investigating Factors Inhibiting e-Government Adoption in Developing Countries: The Context of Pakistan
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cover image Journal of Global Information Management

Journal of Global Information Management Volume 21, Issue 4

October 2013

142 pages

ISSN:1062-7375

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Published: 01 October 2013

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Haneem FKama NTaskin NPauleen DAbu Bakar N(2019)Determinants of master data management adoption by local government organizationsInternational Journal of Information Management: The Journal for Information Professionals10.1016/j.ijinfomgt.2018.10.00745:C(25-43)Online publication date: 1-Apr-2019
https://dl.acm.org/doi/10.1016/j.ijinfomgt.2018.10.007
Changchit CLonkani RSampet J(2018)Determinants of Mobile Banking AdoptionJournal of Global Information Management10.4018/JGIM.201810010926:4(158-184)Online publication date: 1-Oct-2018
https://dl.acm.org/doi/10.4018/JGIM.2018100109
Panigrahi PVakeel K(2018)Social Media Usage in E-GovernmentJournal of Global Information Management10.4018/JGIM.201801010126:1(1-19)Online publication date: 1-Jan-2018
https://dl.acm.org/doi/10.4018/JGIM.2018010101
Aladwani A(2016)Corruption as a source of e-Government projects failure in developing countriesInternational Journal of Information Management: The Journal for Information Professionals10.1016/j.ijinfomgt.2015.10.00536:1(105-112)Online publication date: 1-Feb-2016
https://dl.acm.org/doi/10.1016/j.ijinfomgt.2015.10.005

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