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- research-articleOctober 2024
Ethnographic Stories in Information Science
Proceedings of the Association for Information Science and Technology (PRA2), Volume 61, Issue 1Pages 799–802https://doi.org/10.1002/pra2.1105ABSTRACTConsidering the conference theme “Putting People First: Responsibility, Reciprocity, and Care in Information Science Research and Practice,” this panel brings an ethnographic methodological conversation to the 2024 ASIS&T Annual Meeting. Our ...
- research-articleSeptember 2024
Uncertainty Reduction vs. Reciprocity: Understanding the Effect of a Platform-Initiated Reviewer Incentive Program on Regular Ratings
Information Systems Research (INFORMS-ISR), Volume 35, Issue 3Pages 1363–1381https://doi.org/10.1287/isre.2019.0176Many online platforms are now offering free samples to seasoned reviewers, hoping to get feedback. While these reviewers are given free samples to review, they also buy and review products themselves. The regular ratings for the purchased products are the ...
Many e-commerce platforms have launched reviewer incentive programs, in which the platforms send free samples to experienced reviewers in exchange for feedback on the samples. This study focuses on an unexplored aspect of this practice: the impact of free ...
- research-articleMarch 2024
Blockchain-based Decentralized Reward Sharing: The Case of Mining Pools
ACM Transactions on Economics and Computation (TEAC), Volume 12, Issue 1Article No.: 4, Pages 1–26https://doi.org/10.1145/3641120We introduce a reciprocity protocol, an innovative approach to coordinating and sharing rewards in blockchains. Inherently decentralized and implementable, it puts emphasis on incentives rather than forcing specific sharing rules from the outset. ...
- research-articleNovember 2023
Social Exchange and the Reciprocity Roller Coaster: Evidence from the Life and Death of Virtual Teams
Organization Science (INFORMS-ORGS), Volume 34, Issue 6Pages 2296–2314https://doi.org/10.1287/orsc.2021.1515Organizations are riddled with cooperation problems, that is, instances in which workers need to voluntarily exert effort to achieve efficient collective outcomes. To sustain high levels of cooperation, the experimental literature demonstrates the ...
- research-articleOctober 2023
Reciprocity in Dynamic Employment Relationships
This paper analyzes a dynamic relational contract for employees with reciprocal preferences. A model of a long-term employment relationship is developed that implies that generous upfront wages activate the norm of reciprocity and then are more important ...
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- research-articleJuly 2023
Trust and Reciprocity in Firms’ Capacity Sharing
Manufacturing & Service Operations Management (INFORMS-MSOM), Volume 25, Issue 4Pages 1436–1450https://doi.org/10.1287/msom.2023.1203Problem definition: We study the use of nonmonetary incentives based on reciprocity to facilitate capacity sharing between two service providers that have limited and substitutable service capacity. Academic/practical relevance: We propose a parsimonious ...
- research-articleJune 2023
HyWay: Enabling Mingling in the Hybrid World
- Harsh Vijay,
- Saumay Pushp,
- Amish Mittal,
- Praveen Gupta,
- Meghna Gupta,
- Sirish Gambhira,
- Shivang Chopra,
- Mayank Baranwal,
- Arshia Arya,
- Ajay Manchepalli,
- Venkata N. Padmanabhan
Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies (IMWUT), Volume 7, Issue 2Article No.: 77, Pages 1–33https://doi.org/10.1145/3596235We present HyWay, short for "Hybrid Hallway", to enable mingling and informal interactions among physical and virtual users, in casual spaces and settings, such as office water cooler areas, conference hallways, trade show floors, and more. We call out ...
- research-articleApril 2023
Reciprocity, Homophily, and Social Network Effects in Pictorial Communication: A Case Study of Bitmoji Stickers
- Julie Jiang,
- Ron Dotsch,
- Mireia Triguero Roura,
- Yozen Liu,
- Vítor Silva,
- Maarten W. Bos,
- Francesco Barbieri
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 675, Pages 1–14https://doi.org/10.1145/3544548.3580990Pictorial emojis and stickers are commonly used in online social communications. We analyzed social communications using Bitmoji stickers, which are expressive pictorial stickers made from avatars resembling actual users. We collect a large-scale ...
- research-articleJanuary 2023
Evolution of cooperation in spatial public goods game based on heterogenous social preferences and dynamic punishment
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology (JIFS), Volume 45, Issue 4Pages 6453–6467https://doi.org/10.3233/JIFS-232322The mechanism of promoting cooperation in the public goods game has always been concerned by scholars. However, most of the existing studies are based on the premise that participants are self-interested. In order to explore why some sellers on e-...
- research-articleNovember 2022
"I've talked without intending to": Self-disclosure and Reciprocity via Embodied Avatar
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW2Article No.: 482, Pages 1–23https://doi.org/10.1145/3555583Considering the importance of self-disclosure in building relationships, it is vital to investigate how self-disclosure is affected via avatars in virtual environments, as they are likely to become increasingly popular. Previous work has shown that using ...
- research-articleMay 2022
Fair and Square: A Retention Model of Managerial Compensation
We propose a model of how the retention motive shapes managerial compensation contracts. Once employed, a risk-averse manager acquires imperfectly portable skills whose value is stochastic because of industry-wide demand shocks. The manager’s actions are ...
- research-articleApril 2022
From Receivers to Givers: Understanding Practice of Reciprocity in an Online Support Community
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW1Article No.: 91, Pages 1–17https://doi.org/10.1145/3512938In online communities, members often join as resource receivers and later transition to contributors. This study aims to examine the process of the transition through the lens of reciprocity. In the context of Gomusin Café, an online support group where ...
- research-articleDecember 2021
Conflict of Interest in Third-Party Reviews: An Experimental Study
This paper experimentally examines a conflict of interest (COI) situation in which a third-party reviewer provides a product assessment for a firm but also potentially benefits economically from the assessed firm’s rival. We present a behavioral economics ...
- research-articleJuly 2021
From Help to Harm: Increases in Status, Perceived Under-Reciprocation, and the Consequences for Access to Strategic Help and Social Undermining Among Female, Racial Minority, and White Male Top Managers
Organization Science (INFORMS-ORGS), Volume 32, Issue 4Pages 1120–1148https://doi.org/10.1287/orsc.2020.1422This paper explores how social psychological biases impede the social exchange relations of executives who ascend to high-status corporate leadership positions. We theorize that a combination of self-serving attribution biases among executives who gain ...
- research-articleMarch 2021
Small Group Interactions with Voice-User Interfaces: Exploring Social Embodiment, Rapport, and Engagement
HRI '21: Proceedings of the 2021 ACM/IEEE International Conference on Human-Robot InteractionPages 322–331https://doi.org/10.1145/3434073.3444655More and more voice-user interfaces (VUIs), such as smart speakers like Amazon Alexa or social robots like Jibo or Cozmo, are entering multi-user environments including homes. VUIs can utilize multi-modal cues such as graphics, expressive sounds, and ...
- research-articleOctober 2021
The Quality of Cohesiveness in Collaboration Between Two YouTube Channels in Delivering Humour (Case Study: The Collaboration Between Two Particular YouTube Channels in Indonesia)
BDET '21: Proceedings of the 2021 3rd International Conference on Big Data Engineering and TechnologyPages 67–73https://doi.org/10.1145/3474944.3474956This research's objective is to judge the extent of cohesiveness between two comedians using their respective YouTube channels by collaborating in delivering humour. The research used a qualitative method by observation in three periods for three ...
- research-articleJanuary 2021
A Dozen Stickers on a Mailbox: Physical Encounters and Digital Interactions in a Local Sharing Community
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 4, Issue CSCW3Article No.: 240, Pages 1–23https://doi.org/10.1145/3432939Many non-profit peer-to-peer exchange arrangements and profit-driven, multi-sided online marketplaces leverage underutilized resources, such as tools, to optimize their use to capacity. They often rely on a digital platform in pursuit of their social ...
- research-articleJanuary 2021
Does Reciprocity Affect Analysts’ Incentives to Release Timely Information? Evidence from Syndication Relationships in Securities Underwriting
Reciprocity is a subtle but influential factor in maintaining business relationships. We examine the stock recommendations, earnings forecasts, and target prices issued by “reciprocity-pressured” analysts affiliated with securities underwriters who rely ...
- research-articleMarch 2020
Robust Systems of Cooperation in the Presence of Rankings: How Displaying Prosocial Contributions Can Offset the Disruptive Effects of Performance Rankings
Organization Science (INFORMS-ORGS), Volume 31, Issue 2Pages 287–307https://doi.org/10.1287/orsc.2019.1296Sustaining systems of cooperation in the face of strong self-interest is a subject of long-standing inquiry in the social sciences. Much of this work has focused on understanding the antecedents and outcomes associated with cooperation, noting that the ...
- research-articleJanuary 2020
Invested or Indebted: Ex-ante and Ex-post Reciprocity in Online Knowledge Sharing Communities
ACM Transactions on Management Information Systems (TMIS), Volume 11, Issue 1Article No.: 1, Pages 1–26https://doi.org/10.1145/3371388Online communities that curate knowledge critically depend on high-quality contributions from anonymous expert users. Understanding users’ motivation to contribute knowledge helps practitioners design such websites for optimal user contribution and user ...