Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/1978942.1979049acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
research-article

Upset now?: emotion contagion in distributed groups

Published: 07 May 2011 Publication History

Abstract

The importance of emotion to group outcomes in FtF highlights the need to understand emotion contagion in distributed groups. The present study examines the transfer of negative emotion in online groups. Negative emotion was induced in one of three group members completing a task in CMC. The data suggest that emotion contagion took place at the group level, with partners experiencing more negative emotion, more disagreement, higher verbosity, and use of more complex language in induced groups compared to control groups. Induced groups also performed better on the group task, raising questions about the effects of negative emotion contagion in online groups.

References

[1]
Bazarova, N. N. and Walther, J. B. (2009). Attribution of blame in distributed groups. In P. Lutgen-Sandvik & B. Davenport-Sypher eds., The Destructive Side of Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing. Routledge/LEA, Mahwah, NJ, USA, 252--266.
[2]
Parkinson, B. (1995). Ideas and realities of emotion. Routledge, London, UK.
[3]
Barsade, S. G. (2002). The ripple effect: Emotion contagion and its influence on group behavior. Admin Sci Quart, 47 (4), 644--675.
[4]
Hancock, J. T., Gee, K., Ciaccio, K., and Lin, J. M. I'm sad you're sad: Emotion contagion in CMC. In Proc. CSCW 2008. ACM Press, 295--298.
[5]
Valacich, J. S., Wheeler, B. C., Mennecke, B. E. and Wachter, R. (1995). The effects of numerical and logical group size on computer-mediated idea generation. Org Behavior and Human Decision Processes, 62 (3), 318--329.
[6]
Hancock, J. T., Landrigan, C., and Silver, C. Expressing emotion in text-based communication. In Proc. CHI 2007. ACM Press, 929--932.
[7]
Mehrabian, A. (1972). Nonverbal communication. Aldine-Atherton, Chicago, 1972.
[8]
Walther, J. B. (1996). Interpersonal effects in computer-mediated interaction: A relational perspective. Comm. Research, 19 (1), 52--90.
[9]
Brett, J. M., Olekalns, M., Friedman, R., Goates, N., Anderson, C., and Lisco, C. C. (2007). Sticks and stones: Language, face, and online dispute resolution. Acad of Mgmt J., 50(1), 85--99.
[10]
Taylor, P. J., and Thomas, S. (2008). Linguistic style matching and negotiation outcome. Negotiation and Conflict Mgmt Research, 1(3), 263--281.
[11]
Tausczik, Y. R., and Pennebaker, J. W. (in press). The psychological meaning of words: LIWC and computerized text analysis methods. J. Lang and Soc Psych, 1--52.
[12]
Anderson, C. R. (1976). Coping behaviors as intervening mechanisms in the inverted-U stress-performance relationship. J. Applied Psych., 61 (1), 30--34.
[13]
Lobbestael, J., Arntz, A. and Wiers, R.W. (2008). How to push someone's buttons: A comparison of four anger induction methods. Cognition and Emotion, 22 (2), 354--373.
[14]
Watson, D., Clark, L. A. and Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. JPSP, 54 (6), 1063--1070.
[15]
Russell, J. A. (1980). A circumplex model of affect. JPSP, 39, (6), 1161--1178.
[16]
Schwarz, N. (1990). Feelings as information: Informational and motivational functions of affective states. In E. T. Higgins & R. Sorrentino eds., Handbook of Motivation and Cognition: Foundations of Social Behavior. Guilford, New York, 527--561.

Cited By

View all
  • (2024)Quantifying the Pollan Effect: Investigating the Impact of Emerging Psychiatric Interventions on Online Mental Health DiscourseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642477(1-22)Online publication date: 11-May-2024
  • (2024)Pragmatics, (Im)Politeness, and Intergroup Communication10.1017/9781009184373Online publication date: 19-Jan-2024
  • (2023)Into the Unknown: Exploration of Search Engines’ Responses to Users with Depression and AnxietyACM Transactions on the Web10.1145/358028317:4(1-29)Online publication date: 11-Jul-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
May 2011
3530 pages
ISBN:9781450302289
DOI:10.1145/1978942
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 May 2011

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. affect
  2. computer-mediated communication
  3. emotion
  4. group

Qualifiers

  • Research-article

Conference

CHI '11
Sponsor:

Acceptance Rates

CHI '11 Paper Acceptance Rate 410 of 1,532 submissions, 27%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

Upcoming Conference

CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
Yokohama , Japan

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)139
  • Downloads (Last 6 weeks)12
Reflects downloads up to 11 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Quantifying the Pollan Effect: Investigating the Impact of Emerging Psychiatric Interventions on Online Mental Health DiscourseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642477(1-22)Online publication date: 11-May-2024
  • (2024)Pragmatics, (Im)Politeness, and Intergroup Communication10.1017/9781009184373Online publication date: 19-Jan-2024
  • (2023)Into the Unknown: Exploration of Search Engines’ Responses to Users with Depression and AnxietyACM Transactions on the Web10.1145/358028317:4(1-29)Online publication date: 11-Jul-2023
  • (2023)Informative Speech Features based on Emotion Classes and Gender in Explainable Speech Emotion Recognition2023 11th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW)10.1109/ACIIW59127.2023.10388158(1-8)Online publication date: 10-Sep-2023
  • (2023)“I Love You, My Dear Friend”: Analyzing the Role of Emotions in the Building of Friendships in Online Fanfiction CommunitiesSocial Computing and Social Media10.1007/978-3-031-35927-9_32(466-485)Online publication date: 23-Jul-2023
  • (2022)Depicting the Emotion Flow: Super-Spreaders of Emotional Messages on Weibo During the COVID-19 PandemicSocial Media + Society10.1177/205630512210849508:1Online publication date: 12-Mar-2022
  • (2022)“I Didn’t Know I Looked Angry”: Characterizing Observed Emotion and Reported Affect at WorkProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517453(1-18)Online publication date: 29-Apr-2022
  • (2022)Emotional Contagion in Physical–Cyber Integrated Networks: The Phase Transition PerspectiveIEEE Transactions on Cybernetics10.1109/TCYB.2021.305276652:8(7875-7888)Online publication date: Aug-2022
  • (2022)Influencing laughter with AI-mediated communicationInteraction Studies. Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies / Social Behaviour and Communication in Biological and Artificial SystemsInteraction Studies10.1075/is.00011.mil22:3(416-463)Online publication date: 28-Mar-2022
  • (2021)MentalSpotProceedings of the 30th ACM International Conference on Information & Knowledge Management10.1145/3459637.3482366(1437-1446)Online publication date: 26-Oct-2021
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media